Scanner Problems - Dell Dimension 4500S Owner's Manual

HINT: Dell does not
cover the scanner's
warranty. If you need
technical assistance for
your scanner, call the
scanner's manufacturer.
See the scanner
documentation for the
correct phone number.
42
Solving Pr oblems
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
documentation for setup and troubleshooting information.
U
N L O C K T H E S C A N N E R
locking tab or button.
R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C H E C K T H E C A B L E C O N N E C T I O N S
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
®
W
I N D O W S
1
Click the Start button.
2
Click Control Panel.
3
Click Printers and Other Hardware.
4
Click Scanners and Cameras. If your scanner is listed, Windows recognizes
the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
— See the scanner
— Ensure that your scanner is unlocked if it has a
— See the scanner documentation for
®
M
I C R O S O F T