PureTools PT-SP-HD18-48G User Manual page 17

User Manual
PT-SP-HD18-48G
7. After-Sales Service
If there appear some problems when running the product, please check and
deal with the problems referring to this user manual. Any transport costs are
borne by the users during the warranty.
1) Product Limited Warranty: This product will be free from defects in
materials and workmanship for three years (The purchase invoice shall
prevail).
Proof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the unit is within the Warranty period must be presented to
obtain warranty service.
2) What the warranty does not cover (servicing available for a fee):
⚫
Warranty expiration.
⚫
Factory applied serial number has been altered or removed from the product.
⚫
Damage, deterioration or malfunction caused by:
⚫
Normal wear and tear.
⚫
Use of supplies or parts not meeting our specifications.
⚫
No certificate or invoice as the proof of warranty.
⚫
The product model showed on the warranty card does not match with
the model of the product for repairing or had been altered.
⚫
Damage caused by force majeure.
⚫
Servicing not authorized by distributor.
⚫
Any other causes which does not relate to a product defect.
⚫
Delivery, installation or labor charges for installation or setup of the product.
3) Technical Support: For any questions or problems, contact your distributor
or reseller and tell them the respective product name and version, the detailed
failure situation as well as the formation of the cases.
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