Autel MaxiCharger AC Installation And Operation Manual

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MaxiCharger AC/AC Pro

Installation and Operation Manual

Version 1.0

UL Model

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Summary of Contents for Autel MaxiCharger AC

Page 1 MaxiCharger AC/AC Pro Installation and Operation Manual Version 1.0 UL Model...
Page 2 All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. Autel reserves the right to make changes at any time without notice. While information of this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the contents, including but not limited to the product specifications, functions, and illustrations.
Page 3 Safety The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
Page 4 Cette borne de recharge doit être mise à la terre par un système de câblage permanent ou un  conducteur de mise à la terre de l'équipement. N'installez ni n'utilisez cette borne de recharge à proximité de matériaux, de produits chimiques ...
Page 5: Table Of Contents
Content Using This Manual ..................1 1.1 Conventions ............................1 1.2 Revision History ............................ 2 General Introduction ..................3 2.1 Product Overview ..........................4 2.2 Product Dimensions ..........................6 2.3 In the Box .............................. 7 2.4 Recommended Tools ..........................8 Installation ....................
Page 6 Specifications ..................... 55 Compliance ....................57...
Page 7: Using This Manual
Using This Manual This manual describes the installation and use of the MaxiCharger AC and AC Pro. Prior to installation, read through this manual to get familiar with the instructions of this charger to ensure a successful installation and smooth operations.
Page 8: Revision History
CAUTION Indicates a potentially hazardous situation with a medium risk level which, if the caution is not obeyed, may cause minor or moderate injury or damage to the equipment. ATTENTION Indique une situation potentiellement dangereuse avec un niveau de risque moyen qui, si la prudence n’est pas respectée, peut entraîner des blessures mineures ou modérées ou des dommages à...
Page 9: General Introduction
General Introduction This charger is designed to charge plug-in hybrid electric vehicles (PHEVs) or fully electric vehicles (EVs). It will provide you with reliable, intelligent, and scalable charging solutions. This manual will instruct you how to install and use this charger. Intended Use This charger is intended for the AC charging of EVs.
Page 10: Product Overview
Product Overview AC Pro Front View Energy Pulse Output (Infrared Ray) Ambient Light Sensor – Detects ambient brightness Touchscreen RFID Reader Holster LED Indicator...
Page 11 Wire Box Charger Rear View Built-in Spirit Level RS485 & IO Terminal AC Input Terminal Block Rear Data Cable Entry Top Entries RFID (Radio Frequency Identification) Tag Rear Power Cable Entry Bottom Entries SIM Card Socket (SIM card: optional) Current Selector Ethernet Port...
Page 12: Product Dimensions
Product Dimensions...
Page 13: In The Box
In the Box Ensure that all parts are delivered according to the order. Check the packages for the following parts. Self-tapping Screw Charger Wire Box M1/5” (5 mm) x 1 PC 1 PC ” (40 mm) 3 PCS Wall Anchor Screw Screw Plug M5/16”...
Page 14: Recommended Tools
Recommended Tools Tape Measure Pencil Step Bit Wire Stripper ” (35 mm) Drill Bit Power Drill 5/16” (8 mm) Torque Driver Phillips Bit PH2 35 lbf·in (4 Nm) Conduit Fitting Multimeter 1” (25.4 mm) Flathead Screwdriver NOTICE The tools mentioned above are not included in the package. Ensure they are readily available prior to installation.
Page 15: Installation
Installation Electrical Design 3.1.1 Upstream Wiring Chargers are considered continuous load devices (EVs draw maximum load for long durations); therefore, electrical branch circuits must be sized at 125% of the load for North American installations, in accordance with National Electric Code (NEC) requirements. (For other regions, refer to local code.) This means that for a maximum 80 A load at 208/240 V output to an electric vehicle, 100 A breaker is required.
Page 16: Grounding Requirements
208 VAC Panel Main Breaker PE Bus Local Service or Sub Panel L2/N Ground/PE 3.1.2 Grounding Requirements The charger must be connected to a grounded, metal, and permanent wiring system. An equipment- grounding conductor must be run with circuit conductors and connected to an equipment-grounding terminal or lead on the charger.
Page 17: Preparing For Installation
Preparing for Installation 3.2.1 Installation Requirements Install the charger on a flat and vertical surface capable of supporting its weight (e.g., a finished  wall or pedestal). The maximum weight of the charger is approximately 20.7 lbs. (9.4 kg). Install the charger in a location that allows the charging cable to remain within its bending ...
Page 18 Bottom Entry: Manually remove the plugs (1) from the bottom of the wire box. Top Entry: Manually remove the plugs (2) from the top of the wire box. Rear Entry: Use a power drill with the ” (35 mm) step bit to drill into the rear cable entries.
Page 19: Installing The Charger
Risque de choc électrique. Coupez l'alimentation de la prise au niveau du disjoncteur jusqu'à ce que l'installation soit terminée. NOTICE It is suggested that the configuration be finished on the Autel Operation and Maintenance Platform before the installer installs the chargers. Refer to 4.2.1 more details.
Page 20 STEP 2 Place the wire box against the wall at a height of 33.5 – 45.3 inches (850 – 1150 mm). Level it using the built-in spirit level (1). Mark the three mounting holes using a pencil and remove the wire box temporarily.
Page 21: Cable Connection
STEP 3 Drill 2 inches (50 mm) into the three holes measuring 5/16 inch (8 mm) in diameter. Tap the three wall anchors (1) into the holes. Place the wire box against wall aligning with the three holes. Then insert and tighten the three M1/5”...
Page 22 Bottom entry: Route the cable through the conduit (3), the conduit fitting (2), and the sealing ring (1) into the charger from the bottom. Top entry: Route the cable through the conduit (3), the conduit fitting (2), and the sealing ring (1) into the charger from the top.
Page 23: Power Cable Connection
Rear entry: Route the cable through the conduit (3), the conduit fitting (2), and the sealing ring (1) into the charger from the rear. 3.4.1 Power Cable Connection Loosen the terminal screws using a Phillips screwdriver with a PH2 bit or a flathead screwdriver with the tip size being 1/4”...
Page 24: Internet Connection
3.4.2 Internet Connection This charger can be connected to the Internet via Ethernet, cellular network or Wi-Fi. Ethernet Connection Plug the Ethernet cable into the RJ45 port at the back of the main unit. Cellular Network Connection Open the rubber plug above the SIM card tray.
Page 25 Push the cover to the left to unlock the card tray. Insert the SIM card. Push the cover back to the right to lock the card tray. Close the rubber plug.
Page 26: Rs485 Cable Connection (Optional)
3.4.3 RS485 Cable Connection (Optional) Use a flathead screwdriver to press and hold the buttons (1) above the connector holes on the RS485 terminal block. Strip the RS485a and RS485b cables to 1/3” (8 mm) and push them into the holes as indicated. Release the buttons and then secure the cables by tightening the screws to 5 lbf·in (0.57 Nm)
Page 27 Position Amperage (A) Circuit Breaker Rating (A) NOTICE The information mentioned in the table above can also be viewed below the  current selector on the charger. When the DIP switch is at 0, the corresponding amperage is 16A.  The maximum current is limited by the power rating of a charger.
Page 28: Finishing Installation
Finishing Installation STEP 1 Push the main unit onto the wire box. Ensure they are securely attached. STEP 2 Install and tighten the four M1/5” (5 mm) x 2/5” (10 mm) screws using the T25 Torx screwdriver to secure the charger. STEP 3 Install the four screw plugs.
Page 29: Operation
— NOTICE The installer and the commissioning personnel can be the same person.  The screenshots in this section take the case of the MaxiCharger AC Pro as  an example. NOTE Le personnel de mise en service et l'installateur peuvent être la même ...
Page 30: Configuration
4.2.1 Configuration Log in to the Autel Operation and Maintenance Platform by inputting the account and the password. The URL of the platform is https://omcb-us.autel.com/. 4-1 Log-in Screen NOTE Autel will assign an account to the customers whose purchase order can be checked in our system and send them an email where there is a link for them to set the password for their account.
Page 31 Input the email of users that you want to invite and set their roles on the User Manager screen. 4-2 User Manager Screen Input the SN (serial number) and PIN of the devices that need to be configured on the Devices screen to add them to the platform.
Page 32 Input a name for the site, select the region for it, and leave your name and email or phone number on the Sites screen to create a site. Then click on Enter Site Creation Guide to proceed. 4-4 Sites Screen NOTICE You can choose to enter your phone number or email.
Page 33 4-5 Site Creation Screen...
Page 34 If you don’t, make such configurations as authorization, display, POS & Pricing, connectivity and Network for the devices. 4-6 Site Creation Succeeded Screen NOTICE The display configuration is only available to the MaxiCharger AC Pro. NOTE La configuration de l'affichage n'est disponible que pour le MaxiCharger AC Pro.
Page 35 Installation Process and Configuration Activation can be assigned to the same technician or two different technicians. If the two tasks are assigned to two different people, both of them should download and log in to the Autel Config app to complete their task separately.
Page 36: Commissioning
être défini par ces personnes via le lien figurant dans l'email qui leur est envoyé après l'invitation. 4.2.2.1 Installation Process Scan the QR code below to download the Autel Config app to your mobile device from the Google Play or App Store.
Page 37 Log in to the Autel Config app by inputting the account and password. 4-8 Log-in Screen NOTICE Make sure all devices and the Config app are running the latest software versions. NOTE Assurez-vous que tous les appareils et l'application Config fonctionnent avec les...
Page 38 On the Dashboard screen, click on Installation Process to proceed. 4-9 Dashboard Screen...
Page 39 On the Task Details screen, click on Start Process to proceed. 4-10 Task Details Screen NOTICE In this step, you can select one device and click on the > icon to the right of the serial number of the device to go to the Installation Check screen directly. In this case, you need to find the correct device in the site whose serial number is in line with that of the one you select.
Page 40 Scan the QR code on one device to enter the Installation Check screen. On the screen, you can see what needs to be checked. Click on Start Check to proceed. 4-11 Installation Check Screens On the Electrical Components screen, click on the + icon to upload photos of the screen display as shown on the screen to finish the check of the first item.
Page 41 On the Wire Box & Main Unit screen, upload photos to finish checking the item shown on the screen. Then click on the > icon to check the next item. 4-13 Wire Box & Main Unit Screen Repeat step 7 to check the remaining items. After all items are checked, click on the < icon on the upper left corner to go to the Installation Check Completed screen.
Page 42 On the Task Details screen, click on Continue Process and then follow steps 4 to 8 to finish checking a new device. 4-15 Task Details Screen After all devices are checked, click on Complete Process to end the task of Installation Process. 4-16 Task Details Screens...
Page 43 4.2.2.2 Configuration Activation Download the Autel Config app and log in to the app as instructed in 4.2.2.1. On the Dashboard screen, click on Configuration Activation to check the task details. 4-17 Dashboard Screen On the Task Details screen, click on Start Configuration to proceed.
Page 44 Scan the QR code on a device according to the product type to synchronize the configuration. For MaxiCharger AC Pro, scan the QR code on the screen; for MaxiCharger AC, scan the QR code on its body. 4-19 Scanning Screen NOTICE For sites with SmartBox, scan the QR code on the body of a SmartBox first.
Page 45 Configure the network for the device. 1） Select Wi-Fi Configuration and configure the Wi-Fi for the device. Then click on the Next button to proceed. 4-20 Network Configuration and Wi-Fi Configuration Screens 2） Select APN Configuration and enable the cellular data switch of one SIM card. Then click on the Next button to proceed.
Page 46 NOTICE If the Wi-Fi or APN has been configured during the site creation and configuration, its name and password will be entered by default. A new Wi-Fi or a new APN can be set manually. NOTE Si le Wi-Fi ou l'APN a été configuré lors de la création et de la configuration du site, son nom et son mot de passe seront saisis par défaut.
Page 47 After your phone is connected to the hotspot of the device, the configuration will be synchronized to the device. 4-23 Configuration Synchronization Screen...
Page 48 After the configuration is synchronized, the device will get activated. Tap Batch Configuration to apply the current configuration settings to the inactive devices. 4-24 Activation Screens The batch configuration will be completed automatically. During the configuration process, the inactive devices will get activated and restart. You can check the process on the screen. 4-25 Batch Configuration Screen...
Page 49 NOTICE If it takes a long time to apply the current configuration settings to some inactive devices, you can click on Stop Configuration or the < icon on the upper left corner of the Batch Configuration screen to go back to the Task Details screen so that you can see which devices are not activated.
Page 50 Wait for the self-test to complete. 1） If all devices pass the self-test, click on Complete Task to end the task of Configuration Activation. 4-27 Task Details Screens 2） If the self-test is abnormal for some of or all of the devices, click on Self-test abnormal below the device’s SN to see what is abnormal.
Page 51 Check the abnormal parts shown on the screen and click on Retry Self-test. Then wait for the self-test to complete again. After the self-test is completed, click on Back to go back to the Task Details screen. 4-29 Self-test Screens II.
Page 52: Adding The Charger (For Residential Use)
Play or App Store. For iOS users, you will be redirected to the App Store; for Android users, you will be redirected to the Google Play. Open the Autel Charge app on your mobile device, and log in with your phone number or email. If you do not yet have an account, register with your phone number first.
Page 53: Display Descriptions
Display Descriptions NOTICE This section only applies to the MaxiCharger AC Pro. The images are subject to change; please refer to the actual product. NOTE Cette section s'applique uniquement au MaxiCharger AC Pro. Les images sont susceptibles d'être modifiées; veuillez vous référer au produit réel.
Page 54 4-31 Authorization Screen Choose a method (RFID card or QR Code) to authorize charging on the Authorization Screen. 4-32 Charging Screen Once the connector is properly connected, the vehicle will establish communication with the charger and a charge session will start. The power, cost, charging duration, and energy will appear on the Charging Screen.
Page 55 4-33 Charging Details Screen If a charge session is ended, the Charging Details Screen will appear.
Page 56: Starting Charging
If the Auto Start function is enabled in the Autel Charge app, the charger will automatically — start charging once the connector is properly connected. If you have set a charging schedule in the Autel Charge app, the charger will initiate a charge — session automatically as scheduled.
Page 57: Stopping Charging
Wait for the charge session to end and no further actions are required in the case of — scheduled charging or Auto Start. Tap the Stop button on the Charging Screen of the Autel Charge app. — Tap the RFID card on the RFID reader.
Page 58: Led Descriptions
LED Descriptions LED Descriptions Color Light Description The charger is not activated.  Solid Yellow The charger is disabled after being activated.  Flashing Yellow The charger is being activated. Yellow Streaming Yellow Batch configuration status. Breathing Yellow The charger is upgraded. Green Solid Green The charger is available.
Page 59: Troubleshooting
Troubleshooting Item Problems Solutions The MaxiCharger AC Check whether the QR code on the charger is consistent Pro is successfully with the QR code on the Quick Reference Guide. If so, added, but the make sure the Bluetooth is enabled on your mobile Bluetooth connection device;...
Page 60  Update failure via Make sure the Bluetooth connection is working  Bluetooth for the properly. MaxiCharger AC Pro If the problem persists, contact customer support.  Try to connect another device to the same Internet,  Internet connection verifying the Internet connection is working properly.
Page 61: Specifications
Hardwired Connector Type SAE J1772 MaxiCharger AC: 19 ft. (6 m); 25 ft. (7.5 m) Charging Cable Length MaxiCharger AC Pro: 19 ft. (6 m); 25 ft. (7.5 m) Ground Fault Detection 20 mA CCID Overcurrent, overvoltage, undervoltage, overtemperature, Protection...
Page 62 Communication Protocols OCPP 1.6J, OCPP 2.0.1 (for the MaxiCharger AC Pro) Current Control Method App, hardware DIP switch (Dial) Software Update OTA updates via web portal Authentication Methods PnC, Autocharge, RIFD Mounting Wall or floor using a pedestal (ADA) Enclosure Ratings...
Page 63 Compliance FCC regulatory conformance： This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 64 (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme à la norme CAN ICES-3 (B)/NMB-3 (B). Cet appareil contient des émetteurs / récepteurs exempt (s) de licence qui sont conformes aux RSS exemptes de licence d'Innovation, Sciences et Développement économique Canada.
Page 65 www.autelenergy.com...

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