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The EHEIM professionel 3 external filter cleans the aquarium water in a closed loop. The professionel 3 external filter has two suction channels for individual placement of suction areas in the aquarium. The built-in maintenance-free pump ensures continuous circulation. Water from the aquarium is passed through several filter layers where it is filtered mechanically, biologically or by adsorption before flowing back into the aquarium. For the filter to function, air has first to be removed from the system. This is easily done using the built-in priming aid.
Note: For optimal filter performance and trouble-free operation, it is essential to use EHEIM original filter materials (see chapter on Filling of Filter Materials).
Filter media
When unpacking, check that all parts are present. Some installation accessories are packed in the filter container.
Tip: The nozzle tube can be installed either below or at water level, depending on the degree of surface movement desired. Cut each hose to the required length and push up at least 1 cm on to the suction pipe and outlet bend. Make sure that the hoses are laid as short as possible and that they do not sag or kink. Sagging hoses can worsen the suction process considerably.
Tip: Any kinks that form can be pressed out if the hoses are rendered supple in hot water.
Note: Be sure to use original EHEIM hoses. Check all hose connections at regular intervals to make sure they fit properly.
Tip: The EHEIM professionel 3 external filter has 4 castors. By tilting slightly, the filter can easily be placed in the cabinet. In the standing position, the load is removed from the castors.
Note: Since a wide variety of varnishes and polishes are used when processing timber, the feet of the appliance can leave visible traces on furniture or parquet floors as a result of chemical reactions. Therefore the device should not be placed on unprotected wooden surfaces.
Attention: Always operate the filter in a standing position.
Remove adapter
Open filter
Filling
To ensure optimal, trouble-free functioning of your EHEIM professionel 3 external filter, we recommend that you use original EHEIM filter materials. Only they are designed precisely for use with the EHEIM external filter, provide an ideal surface for purifying bacteria to colonise and ensure clean, healthy aquarium water. You can buy the right media set for the EHEIM professionel 3 from your pet shop dealer, order number 2520800.
Attention: Do not overfill as otherwise the filter inserts will not fit on top of each other properly.
Attention: The white filter pad must not be under the handle!
Prefilter
Function: The prefilter collects coarse dirt from the aquarium water so that the water that flows through the filter inserts has been pre-filtered. This substantially reduces the amount of dirt that reaches the filter inserts and guarantees highly efficient biological decomposition of pollutants and a long service life. The prefilter can easily be removed. To make interim cleaning even easier, the scope of delivery includes a dish for transporting the prefilter.
Note: The priming system only functions when the prefilter is empty.
Close filter, insert safety adapter
Attention: Depending on the way the hoses are laid, initially only one of the two hoses may fill with water. In that case, you can squeeze the filled suction channel firmly toget her with your fingers until the empty hose has filled.
Regulating the flow
Indicator
Interim cleaning (prefilter)
Tip: Renew blue filter pad after the second or third cleaning (Order No. 2616802).
Thorough cleaning
The blue filter pad (Order No. 2616802) can be used two or three times more. Wash out gently under running water before reinsertion so that some of the bacteria that have colonised it remain.
Tip: When changing the SUBSTRAT pro, mix approx. one third of the used filter medium with the new material so that the bacteria cultures multiply more rapidly.
Attention: The white filter pad must not be laid beneath the handle of the filter insert.
Note: Check all hose connections at regular intervals to make sure they fit properly.
Note: The priming system only works when the prefilter is empty.
Cleaning the hoses
Clean hoses regularly with an EHEIM universal cleaning brush (Order No. 4005570).
Cleaning the pump chamber
Note: With these devices, magnetic fields can cause electronic or mechanical disturbance or damage. This can also affect cardiac pacemakers. The safe distances required can be found in the manuals for these medical appliances.
Attention: Due to strong magnetic forces, there is a risk of crushing the fingers when carrying out servicing work. It is best to pull the impeller out with pliers.
Cleaning the indicator
Gaskets and sealing rings
Spray all gaskets and sealing rings with EHEIM Care Spray Order No. 4001000 each time you clean. This keeps them supple for longer and increases their service life. Be sure to replace any damaged seals (see list of spares).
When working at the filter, assure that no water gets into contact with electrical interfaces.
Disconnect the power plug! In case of problems, visit our website www.eheim.de.
Cause | Solution |
Filter inserts have been inserted wrongly. | Push filter inserts and prefilter in until they lie flush on top of each other. |
Filter inserts are too full. | Do not overfill filter inserts. If need be, clean the touching surfaces. |
Partition not fitted properly. | Push partition into the filter container until it engages correctly. |
Gasket not fitted properly. | Insert correctly into the groove provided in the upper part of the filter. Check for damage and if necessary replace. |
Cause | Solution |
Closing clips not closed properly. | Close all clips properly. |
Sealing areas or gasket soiled. | Clean seal areas and spray lightly with EHEIM-silicon grease spray Order No. 4001000. |
Sealing ring not fitted, inserted wrongly or damaged. | Insert sealing ring correctly or renew. |
Cause | Solution |
Pre-filter flap in pre-filternot closed. | Check the pre-filter flap for pollution and, if required, clean it. The pre-filter flap must be unobstructed. |
Prefilter is filled with water. | Empty prefilter and repeat priming. Priming only works when the prefilter is empty. |
Cause | Solution |
Safety adapter lever position not correct. | Check lever setting and adjust. |
Safety adapter soiled. | Remove safety adapter; open shut-off lever and clean openings with cleaning brush (Order No. 4005570). |
Hose installation. | Check that there are no kinks or marked narrowing of cross-section. |
Hose installation soiled | Clean hose installation at regular intervals by drawing a universal cleaning brush (Order No. 4005570) through the suction channels and pressure channel or suction pipes and nozzle tube. |
Only one suction pipe is filled with water | Squeeze the suction pipe that is filled with water together with your fingers until the other suction pipe has filled with water. |
Strainer blocked. | Remove coarse dirt, clean strainer. |
Filter media heavily soiled. | Clean filter media. |
Filter media filled into a net bag. | Never put long-term filter media in net bags or nylon stockings. This leads to a drastic reduction in pump performance within a short time. |
Filter media not cleaned properly. | When cleaning, remove the filter media from the filter media basket and rinse through with lukewarm water. |
Filter media wrongly assembled. | Check that filter media have been assembled in the recommended layers for filtering. Fill bottom filter insert to just under edge with EHEIM MECH. Fill next two filter inserts with SUBSTRAT, also to just under edge. Never place white filter pad under the handle. |
Filter pad inserted wrongly. | After inserting the top filter insert, push in the handle and lay the white filter pad on top. |
Filter pad not renewed. | Be sure to renew the filter pad each time you clean (Order No. 2616802). |
Pump is dirty. | Clean pump chamber, cooling and lubrication channel with cleaning brush set (Order No. 4009560) (see chapter on Servicing and Maintenance). |
Water is not circulating properly. | Take filter into operation by priming (as described in the instructions). Make sure that the water runback (delivery side) is above the surface of the water during filling so that air is optimally bled from the device. |
Too many accessories installed on the hose system. | Connected accessories reduce filter performance. Check and remove unnecessary accessories or operate via a separate water circulation system. |
Cause | Solution |
No mains supply. | Plug in to mains. |
Shaft broken. | Renew shaft (see list of spares). |
Impeller missing or blocked by bits of gravel, shells or similar. | Fit impeller, clean pump chamber. |
Cause | Solution |
Filter location. | The top edge of the pump head should be at least 10 cm beneath the surface of the water. It is better to place it underneath the aquarium. |
Air is being sucked in via the hose installation. | Check that hose connector is fitted properly, and maybe check whether hoses leak. |
Additional air supply (membrane pump). | Do not install diffuser in the vicinity of the suction pipe. |
Filter media heavily soiled. | Clean filter media. |
Filter media have been placed in net bags. | Never put long-term filter media in net bags or nylon stockings. This leads to a drastic reduction in pump performance within a short time. |
Cause | Solution |
Ceramic sleeve not or incorrectly installed. | Correctly install or, if required, replace the ceramic sleeve. |
Ceramic axis broken. | Replace the ceramic axis. |
To guard against injury, basic safety precautions should be observed, including the following.
Safety Instructions
Only use in closed rooms for aquarium applications
Prior to dipping your hand into the aquarium water, disconnect all electronic devices installed in It is imperative to disconnect the filter from the mains prior to opening it.
For your own safety, we recommend to form a drip loop with the connection cable to prevent any water running along the cable from intruding into the socket.
When using a multiple socket or an external power supply unit, position them atop the filter's power connection.
Burning danger! Be careful when touching the heating coil of devices with integrated heater.
The device's power cable cannot be replaced.
An external power cable or power supply unit must not be repaired.
In case of cable damage, the device must no longer be used.
Any damaged external power cables or power supply units must always be replaced. Contact your specialist dealer or an EHEIM service center. The heating coil and the electronic components must only be replaced by experts commissioned by the EHEIM customer service.
Take the erection height into account when selecting the device's operation site. To assure optimum functional safety, observe a max. clearance of 180 cm between the water surface and the filter bottom.
As a multitude of lacquers and polishes is used for wood processing, the device legs may leave visible residues on furniture or parquet floors. Therefore, never position the device on wood surfaces without a pad underneath it. Filter must always be operated in an upright position only.
Magnetic fields may generate electronic or mechanical interferences or damage with these devices. This also applies to cardiac pacemakers. The required safety clearances are specified in the manuals of such medical equipment.
During maintenance works, observe the risk of crushing fingers due to high magnetic forces.
The product is approved in accordance with the respective national regulations and guidelines and complies with the EU standards.
This equipment is not intended for use by persons (including children) with limitted physical, sensory or mental abilities or for persons with no experience or knowledge unless they are supervised by a person responsible for safety or unless they have received from such a person instructions on how to use the equipment.
Children should be supervised to ensure that they do not play with the equipment.
Do not clean the unit – or parts of it – in the dishwater. Not dishwater resistant!
Do not dispose of this product as normal household waste. Take it to your local refuse collection site.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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