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Summary of Contents for Handicare C800
- Page 1 C800/C1000 Ceiling Lift TECHNICAL MANUAL Troubleshooting/Repairs/Replacements...
- Page 3 Built from a heritage of brands including Span, Savaria and Silvalea, Handicare are divisions of Savaria Corporation (TSX:SIS), a global leader in accessibility.
- Page 4 Handicare replacement parts. Regularly scheduled maintenance MUST be performed on your device by an Authorized Handicare Dealer to ensure safety and proper operation of the device. Refer to the Maintenance section in this manual. If a serious incident occurs in relation to the device should be reported to the manufacturer or distributor of the device.
- Page 5 All note messages include the signal word NOTE in capitalized white lettering on a blue background. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 6 On/Off Buttons (and/or Emergency Lowering Buttons) on Hand Control and Lift do not Work ............................6 Basic Instruction Sheets ......................7 B1 - Getting Access to the C800/C1000 .................. 7 Pneumatic Instruction Sheets ..................... 8 P1 - Replace Airline Tubing ..................... 8 P2 - Replace Grommet ......................
- Page 7 E4 - Repair C-450/C-625 Charger Contact Strips ..............14 E5 - Repair C800/C1000 Constant Charger System ..............15 E6 - Adjust/Replace UP/DOWN Micro Switch Assembly ............16 E7 – Repair/Replace Emergency Shut-Off with Pull Cord ............17 Mechanical Instruction Sheets ....................18 M1 - Replace Lifting Strap – Frayed, Stress Streaks, Length ..........18 M2 - Replace Trolley Wheels ....................19...
- Page 8 Power XY Constant Charge Kit (After June 2024) ..............34 Tape Gear Assembly .........................35 Transcord Assembly ........................36 Lift Assembly ..........................37 Top Panel Assembly Rev G Power ....................38 Top Panel Assembly Rev A Power.....................39 C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 9 2mm, 4mm and 6mm Allen keys 3/32” Allen Key • • 9/16” and 5/16” Wrench Circlip Pliers • • Phillips Screwdriver - small Ratchet Wrench with 5/16” Socket & Extension • Pliers C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 11 Symptoms and Problems Finding the Problem – Before Getting Inside Please note that most technical problems that can occur with the C800/C1000 occur with external system components. The following are the key components to check before removing any lift cover: •...
- Page 12 Air tubes are fragile. In detaching and re-attaching air tubes, do not press on the air tubes with fingernails and be careful not to pierce the tubes with the connector pins. • If NO air leak is found, then proceed to check the electrical system. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 13 (when connecting a plug, it is easy to miss a prong) and that the wires do not pull out of the functionality plugs (if a wire does pull out, it was either connected incompletely or connected upside down). C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 14 This will allow you to operate the lift again. If the lift still fails to operate examine the Emergency Shut-Off assembly to make sure it is not obstructed and activates and deactivates the switch, repair as required. If the problem persists, replace the Emergency Shut-Off switch. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 15 Lift Traverses Poorly at Specific Points in Track System Identify the points of blockage: • Is the blockage at the seam of two pieces of track? Correct the vertical and/or horizontal alignment. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 16 The motor will need to be replaced. Charger System does not Work The C800/C1000 lift charger system has five components: a charger, charger Endstop, charger plates, wiring harness and circuit board. •...
- Page 17 Basic Instruction Sheets B1 - Getting Access to the C800/C1000 Service lift in a clean, dust free environment. Extreme care must be exercised when removing the cover. Electric shock may occur. 1. Use support blocks to keep the lift balanced while servicing.
- Page 18 4. Remember to reassemble the airline to the grommet by aligning the ribs. If not connected correctly, operating buttons on the hand control will not function properly. Separate airline Rejoin airline C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 19 7. Replace the new grommet by gently PULLING the grommet through the lift control panel. 8. Retest the entire pneumatic system to ensure that all hand control buttons function. Compress Grommet Gently push through Remove air tubes Reattach airline C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 20 Check by performing the air leak test with the hand control buttons. 2. If there is an air leak, tighten all air tubes and recheck. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 21 8. Connect the SEPARATE BLACK wire across the inside and BLACK battery terminals. Reconnect the and (-) wire harness wires to the matching terminals on the batteries. Disconnect batteries Loosen screw Remove battery C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 22 4. Carefully remount the PCB and tighten screws. Do not over-tighten screws. 5. Attach all wire harnesses and reconnect the battery wire. Test lift unit. Disconnect harness Remove harnesses Unscrew #3-32 screws C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 23 Endstop. Adjust the tension so that lift can be driven in and out of the charger Endstop. 5. With the manual traverse C800/C1000, there is a tendency to pull the lift into the charger Endstop at an angle. This can cause one of the charger strips to lose tension. Please explain to client that the lift should be placed on the charger gently.
- Page 24 7. Test system to ensure that charging is occurring. 8. When attaching screws take care not to over tighten screws as you may strip the plastic thread. Remove screw Replace charger strips wire on left C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 25 E5 - Repair C800/C1000 Constant Charger System Use extreme caution when performing internal servicing on the lift. Ensure that the battery has been disconnected before starting. 1. The bearings and contact strips can become dirty, oily, and corrode in very humid and acidic environments.
- Page 26 Be very careful when handling this part as the micro switch can be easily damaged. 7. Reassemble lift and test. Remove gearbox screws Remove tape switch screws Adjust/replace micro switch C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 27 1. Remove the lift cover per section B1, Getting Access to the C800/C1000. 2. Access the Emergency shutoff switch on the side of the gearbox.
- Page 28 1. Using the DOWN button on the hand control release the entire strap (until the lower limit switch engages and stops the strap). 2. Remove the lift cover per section B1, Getting Access to the C800/C1000. Also, remove the battery & its brackets (nearest to the strap pin) as per section E5, and remove the PCBs as per section E2.
- Page 29 Ensure that trolley wheels are straight and inline with each other. Remove snap ring using snap ring tool Remove and replace wheel from shaft C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 30 – follow the instructions of section M2 to remove the trolley wheels. 2. Remove the C800/C1000 lift covers as per all of section B1. 3. Use a M2.5 Allen key to unfasten and remove the M3 screw & nut with the traverse idle gear.
- Page 31 2. Remove the C800/C1000 lift covers as per all of section B1. 3. Remove the Circuit Board (PCB) as per all of section E2.
- Page 32 • Make an audible beeping sound every ten (10) seconds. • The display should flash “Low Battery” in the first line. • The bars indicating charge level should flash on and off. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 33 Go back to the standard display mode. Programming Mode • Whenever in Programming Mode, the top line of the display should read, “PROGRAM MODE”. Depending on what is being programmed, the second line should then change: C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 34 Mode, the lift should revert back to Programming Mode. Programming Options The programming mode will offer the following choices: Display Mode • Battery Level (factory setting) • Number of Lifts Traversing Speed. • • • 6 (factory setting) • C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 35 RTC Drop Time • 9 seconds (factory setting) • 12 seconds • 15 seconds • 18 seconds • 21 seconds • 24 seconds RTC Speed • • 4 (factory setting) • • C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 36 Measuring Lifts The lift should add one to the lift counter if the lift has been operated under load (i.e., approx. 60 lbs. with 2’ of travel). C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 37 While pressing both Up/Down buttons on hand control, turn “ON” lift. A minimum of 10 seconds must pass followed by a beep to indicate completion of the reset. • PM lifts count will be “zero”. • Use lift as normal. C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 38 Service Parts List (C800/C1000) • 610525 - Soneil Charger 24V 1.0-amp w/Lugs C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 39 Covers Assembly Assembled Lift C800/C1000 < C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 40 Gearbox Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 41 Top Panel Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 42 Limit Switch Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 43 Power XY Constant Charge Kit (Before June 2024) C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 44 Power XY Constant Charge Kit (After June 2024) C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 45 Tape Gear Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 46 Transcord Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 47 Lift Assembly C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 48 Top Panel Assembly Rev G Power C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 49 Top Panel Assembly Rev A Power C800/C1000 – Technical Manual Rev: 30 May 2024...
- Page 50 Authorized Seller/Installer Authorized Seller/Installer Handicare C800/C1000 Ceiling Lift OWNER’S MANUAL Part No. Rev. 30 May 2024 © Copyright 2024 HANDICARE USA, INC. HANDICARE CANADA 10888 Metro Court 485 Millway Avenue, Unit 2, Concord, ON St. Louis, MO 63043 USA L4K 3V4 Tel: 314.692.9135...
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