Dell 964 Owner's Manual page 98

Error Message:
Right
cartridge
incorrect
Cartridge
error
Data error
Scan error
Paper feed
error
Device Not
Supported.
Please
Disconnect
Communications
error message
98
Troubleshooting
What it indicates:
The wrong ink cartridge is installed in the right
cartridge carrier.
There is a problem with the ink cartridges or the
print heads.
Data error or incomplete data.
Scan carrier error.
A paper feed error has occurred.
The attached device is not supported, or the
PictBridge-enabled digital camera is not set to
the correct USB mode.
The printer is not communicating with the
computer.
Solution:
Remove the cartridge, and
install the correct Color
cartridge for your printer. For
more information, see
"Replacing Ink Cartridges" on
page 83.
• Reinstall the ink cartridges.
For more information, see
"Replacing Ink Cartridges"
on page 83.
• Disconnect and then
reconnect the printer
power cable.
Press the Power button
reset, and then resend your
print job.
Turn off the printer, wait a few
seconds, and then turn on the
printer.
Check the paper paths for
obstructions, and then press
the Power button to reset.
For more information, "Check
for a paper jam." on page 94.
Disconnect the device, or
check the USB mode setup.
Refer to the documentation
that came with your digital
camera for more information.
• Disconnect and then
reconnect the USB cable.
• Disconnect and then
reconnect the printer
power cable.
• Restart the computer.
• Remove and reinstall the
printer software. See
"Removing and
Reinstalling Software" on
page 81.
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