Steelcase Migration Series Manual

Height Adjustment Controllers

For a visual demonstration, please visit youtube.com/steelcasetv

Simple Touch or Basic Controller

OPERATING THE CONTROLLER

The desk adjusts via the simple touch or basic controller.

• Lift up or press down on the controller to reach the desired desk height.
• The desk will continue to move up or down until the controller is released or the minimum or maximum height is reached.

Note: The user must continuously lift up or press down the controller in order for the desk to move.

Active Touch Controller

Bluetooth Enabled

OPERATING THE CONTROLLER

The desk adjusts via the active touch controller.

• Lift up or press down on the controller to reached the desired desk height. The display will show the current height of the desk.
• To switch to a stored height in memory, outlined on next page, tap twice on the controller in quick succession in the direction you want the desk to move. The desk will move up or down until it has reached the stored height.
• Or when lifting or pressing down on the controller, the desk will pause at the stored preset. Release the controller to stop at the stored height.

This controller allows the desk to move to a saved height without continuously touching the controller. Be sure no people or objects are in the path of the desk. Never allow children to operate this desk as injury or property damage could occur.

Note: To bypass stored heights, continue to lift or press down. The desk will pause briefly before continuing until the minimum or maximum height is reached.

Note: To stop the desk from traveling to the stored height, lift or press down on the controller.

STORE HEIGHT INTO MEMORY

To set into memory the desired height for either seated or standing work, use the two memory position buttons.

• Lift up or press down on the controller to reach the desired desk height.
• Press and hold the memory position button, 1 or 2, for 1 second until the number 1 or 2 flashes and the light guide fills.
• To save an additional height, repeat this sequence using the1 or 2 button.
• To clear all stored memory positions, press and hold the 1 and 2 buttons simultaneously, for 1 second, until the display flashes "PRESET CLEAR" and the light guide fills.

SET CHANGE OF POSTURE TIMER

The desk is equipped with Active Motion, which delivers a subtle up/down motion signaling when it is time to move. The timer is set in 15 minute increments, from 15-90 minutes.

• Press and hold the button for 1 second and cycle through until your preferred time is shown. Release the button to select. The light guide fills to save the selection.
• The icon will appear in the bottom right of the height display to indicate that a timer is active.
  TIP: To wake the controller from sleep mode to view the icon, press any button on the controller.

Note: If you do not change postures within five (5) minutes of the Active Motion reminder, the timer will reset to OFF. You will need to set the posture reminder timer again.

PAIR THE APP TO THE DESK

• To download the free Steelcase Rise app, visit steelcase.com/rise. The app is compatible with both iOS and Android devices and allows you to connect to the desk via Bluetooth in order to track sitting and standing activity.
• In your phone settings, set Bluetooth to On.
• On the controller, press and hold the 2 and buttons simultaneously for 2 seconds, until the desk identification number appears (e.g. ID DESK - 1234).
• In the app, select the identification number that matches the desk you are pairing to. Your phone should read "Connected".
• The controller will display " PAIRED" when successful.
• To exit from the display, press any button on the controller.
• The will appear in the upper right corner of the height display to indicate the desk is paired.

TIP: To wake the controller from sleep mode to view the icon, press any button on the controller.

Active Touch Controller cont.

RESETTING THE ACTIVE TOUCH DISPLAY HEIGHT

1. Press 1, 2, 1, 2. The text will begin blinking "SELECT", "HEIGHT".
2. Lift up or press down on the controller to scroll through the starting height options.
3. Once the correct height has been chosen, pause for 2 seconds.
4. The light guide will fill. When all three bars are full, the starting height is saved.

ADJUSTING THE HEIGHT DISPLAYED

1. It may be necessary to adjust the height displayed, which is set to the default setting from the factory.
2. Press and hold the 1, 2 and buttons simultaneously for four seconds.
3. The display will flash "ADJUST HEIGHT", and then the current desk height will flash on the display.
4. Lift up or press down on the controller to change the height displayed. The new desk height will flash until the light guide fills.

TIP: The desk should not move during this step.

SWITCH DISPLAY FROM INCHES TO CENTIMETERS

Press and hold the 1 and buttons simultaneously for three seconds, to change the display from "INCH" to "CM". The new selection will flash until the light guide fills.

ERROR CODES

In the event of a fault, the display may show an error code number and brief description. Refer to the error code list and troubleshooting guide.

Scan to visit steelcase.com/migrationcollection/errorcodes

3 Preset Programmable Controller with Digital Display

OPERATING THE CONTROLLER

• Press and hold either the up or down button to reach the desired height. The digital controller will display the current height of the desk.
• To adjust to a stored height in memory, use the three memory position buttons.
  1. Press and hold the numbered button that has the saved height stored into memory.
  2. The desk will raise or lower until it reaches the stored height. The controller will display the current height of the desk as it adjusts.
• The digital display will turn off after 10 seconds of no activity. Press the up, down or preset button to activate the display.
• The user must continuously hold down the button in order for the desk to move.

STORE HEIGHT INTO MEMORY

To set into memory the desired height for either seated or standing work, use the three memory position buttons.

1. Press either the up or down button to reach the desired height.
2. Press the s button once.
3. The display will flash s for 2 seconds. During this time press your choice of memory position buttons 1-3 to set that particular height. The display will store by showing 1, 2 or 3 for 1 second.

To save additional heights repeat this sequence using the remaining two buttons.

ADJUSTING THE HEIGHT DISPLAYED

The controller will show 22.6" at its lowest setting which is the default setting from the factory. If you need to adjust the height displayed:

1. At the same time, press the up and down buttons for 5 seconds. The display will show --- (three dashes), then the display will show the height.
2. Adjust the displayed height using the up or down buttons. After 5 seconds of inactivity the height will blink once setting the new height.

Note: This controller does not allow switching from inches to centimeters.

ERROR CODES

In the event of a fault, the digital display may show an error code. Refer to the error code list and troubleshooting guide for further instruction.

Note: Error codes will only be displayed when a button is pressed.

Scan to visit steelcase.com/migrationcollection/errorcodes

Cable Management

When installing equipment, either on the worksurface or below, be sure that the connecting cables are free from obstruction. The Migration Collection offers cable brackets, cable tray and cable riser to help manage excess cables/wires on the underside of the worksurface.

Workstation Design Tips

• Ensure that power cords for all accessory items – computer, lights, monitors, etc. – are of sufficient length to reach outlets throughout the range of worksurface height adjustment. Do not subject the cords to any strain while height adjustment is taking place.
• Always check for proper operating clearance before placing any item on, above or below the worksurface.

Medical Device Interference

This product contains magnet(s) located as indicated by this symbol: .

Maintenance and Cleaning

LIFTING COLUMNS

Regularly clean dust and dirt from lifting columns. To ensure all surfaces are thoroughly cleaned, make sure the lifting columns are fully extended to their maximum height. Also, be sure to inspect cables and lifting columns for damage. Check all connections for both correct function and secure mounting.

A damp cloth is recommended. To protect the painted surfaces, use a cleanser that is not highly alkaline or acidic. A pH-neutral product is ideal.

Notice: Please do not move the desk without help. Refer to the guidelines at the end of the assembly instructions, or contact your facilities group for assistance.

Refer to: https://www.steelcase.com/cleaning-steelcase-products/

CONTROLLERS

Crush hazard. Improper cleaning can result in unattended movement.

To clean the controller:

1. Unplug the desk.
2. Spray cleaner onto a cloth first, ensuring the cloth is damp, not saturated or dripping with excess liquid before wiping.
3. Gently wipe the controller horizontally. Do not press down or apply pressure when wiping.
4. Remove excess liquid with a dry cloth.

Notice: To prevent damage to the controller, carefully follow the cleaning instructions.

Notice: Cleaner should not contain bleach, chlorine or be highly alkaline or acidic. Do not use hand sanitizer gel as a cleaning agent.

Troubleshooting

If you are having trouble with your desk, try the simple steps outlined below.

If problems persist, please scan to visit steelcase.com/migrationcollection/troubleshoot.

DESK WILL NOT FULLY ADJUST

• Check that the power cable is fully plugged into the outlet.
• Check that the power cable is fully plugged into the control box under the desk.
• Check that the desk is not overloaded. The weight load should be evenly distributed.
• Synchronize the lifting columns as outlined on next page.

POWER-SAVING CONTROL BOX OR POWER SUPPLY

• The control box automatically powers down into 'standby' mode after 10 seconds of inactivity.
• During standby mode, the control box/power supply only consumes 0.1 watt of power.
• With the control box/power supply in standby mode, the desk can lose power without affecting the synchronization of the lifting columns. However, if the control box/power supply is still active and not in standby mode, a power loss will require that the lifting columns be re-synchronized.
• Power fluctuations and brownouts can also cause the need for resynchronization.
• Synchronize the lifting columns as outlined on next page.

Notice: The control box/power supply does not reset (initialize) by being unplugged and plugged back in. Refer to the power cycle procedure below.

POWER CYCLE THE CONTROL BOX OR POWER SUPPLY

• In the unlikely event an error occurs, and the desk is unresponsive, disconnect power to the desk for at least 10 seconds to reset the control box/power supply.
• Reconnect power to the desk and synchronize the lifting columns as outlined on next page.

MEMORY RESET OF ACTIVE TOUCH CONTROLLER

In the unlikely event than an error occurs, the controller may need to be reset to the factory settings.

1. Press and hold the 1, 2 and buttons simultaneously for 8 seconds.
2. Continue to press and hold as the display cycles past "ADJUST HEIGHT" and the actual desk height until the display flashes "MEMORY RESET" and the light guide fills.
3. Synchronize the lifting columns as outlined on next page.

SYNCHRONIZING LIFTING COLUMNS

1. Operate the desk all the way down to the lowest position, and release.
2. Press down on the controller or down button, and hold.
3. After 2 seconds, the desk will move up and down, settling to its correct 'bottom' position.
4. The lifting columns are now synchronized via the software in the control box or integrated control.
5. Operate the desk all the way up and down to confirm proper function.

Product Specification

Migration Intro (HA1)

Range of Adjustment*	21.9" – 48" (556 mm – 1,219 mm)
Glide Adjustment	½" (14 mm)
Distributed Weight Capacity Tip: When calculating lifting capacity, subtract the weight of the worksurface, understructure and options (i.e., cable tray).	Base supports a maximum distributed weight load of: 270 lbs (122.5 kg)**
Wire Management Included	Yes
Controller	Basic, Active Touch
Decibel Rating (0.25 carpet NRC rating)	< 45 dBA
Volts	North America: 120V AC International: 100-240V AC
Power Frequency & Phase	North America: 50 – 60 Hz, Single-Phase International: 50 – 60 Hz, Single-Phase
Amps	North America: 4.0A max International: 1.6A
Watts	North America: 480W International: 385W
Standby Power	0.1W
Adjustability Speed	1.2"/sec. (30 mm/sec.)
Duty Cycle	10% (2 min. on, 18 min. off) Rated Duty Cycle. Maximum activation time (time on) followed by a minimum deactivation time (time off) necessary for the safe operation of the furniture.

* Range of adjustment includes 1" thick worksurface; alternative worksurface thicknesses will alter the height range.

** See spec guide for weight of each feature or refer to label on the underside of the worksurface for weight limits on the desk.

Migration Pro (HA2)

Range of Adjustment*	22.6" – 48.7" (574 mm – 1,237 mm)
Glide Adjustment	½" (14 mm) 1" (25 mm) optional spacer
Distributed Weight Capacity Tip: When calculating lifting capacity, subtract the weight of the worksurface, understructure and options (i.e., integrated power, soft edge, cable tray).	Base supports a maximum distributed weight load of: 360 lbs (163.3 kg)**
Wire Management Included	Yes
Controller	Simple Touch, Active Touch, Digital Preset
Decibel Rating (0.25 carpet NRC rating)	< 39 dBA
Volts	North America: 120V AC International: 100 – 240V AC
Power Frequency & Phase	North America: 60 Hz, Single-Phase International: 50 – 60 Hz, Single-Phase
Amps	North America: 2.5A International: 4.5A max
Watts	North America: 300W International: 450W
Standby Power	0.1W
Adjustability Speed	1.5"/sec. (38 mm/sec.)
Duty Cycle	10% (2 min. on, 18 min. off) Rated Duty Cycle. Maximum activation time (time on) followed by a minimum deactivation time (time off) necessary for the safe operation of the furniture.

* Range of adjustment includes 1" thick worksurface; alternative worksurface thicknesses will alter the height range.

** See spec guide for weight of each feature or refer to label on the underside of the worksurface for weight limits on the desk.

Migration Pro with Boost High-Speed (HA3)

Range of Adjustment*	22.6" – 48.7" (574 mm – 1,237 mm)
Glide Adjustment	½" (14 mm) 1" (25 mm) optional spacer
Distributed Weight Capacity Tip: When calculating lifting capacity, subtract the weight of the worksurface, understructure and options (i.e., integrated power, soft edge, cable tray).	Base supports a maximum distributed weight load of: 270 lbs (122.5 kg)**
Wire Management Included	Yes
Controller	Simple Touch, Active Touch, Digital Preset
Decibel Rating (0.25 carpet NRC rating)	< 45 dBA
Volts	100 – 240V AC
Power Frequency & Phase	60 Hz, Single-Phase
Amps	3.75A
Watts	450W
Standby Power	0.1W
Adjustability Speed	3.1"/sec. (80 mm/sec.)
Duty Cycle	10% (2 min. on, 18 min. off) Rated Duty Cycle. Maximum activation time (time on) followed by a minimum deactivation time (time off) necessary for the safe operation of the furniture.

* Range of adjustment includes 1" thick worksurface; alternative worksurface thicknesses will alter the height range.

** See spec guide for weight of each feature or refer to label on the underside of the worksurface for weight limits on the desk.

Support

Scan to visit our support page, steelcase.com/migrationcollection/support, for assembly, troubleshooting, how-to documents, videos and more.

Important safety information

Crush Hazard – Keep Clear

RISK OF SERIOUS INJURY OR DEATH
Raising or lowering desk can trap or crush body parts.

DO NOT OPERATE THIS EQUIPMENT UNLESS PROPERLY TRAINED. Read this guide first.

DO NOT ALLOW USE BY CHILDREN or people unable to understand the risks and to safely adjust desk height.

MAINTAIN >1" (25 mm) GAP ABOVE OBJECTS ON DESK AT MAX HEIGHT, AND BETWEEN DESK AND ADJACENT OBJECTS. Locate desk, accessories and nearby objects to allow movement of desktop through full range without pulling cords, trapping body parts or colliding with anything (shelves, electrical plugs and cords, door knobs, window sills, storage cabinets, etc.).

DO NOT PLACE FEET OR OTHER BODY PARTS ON CABINETS OR OBJECTS BELOW DESKTOP.

RISK OF INJURY. Do not sit or stand on product.

Regularly inspect for damage or broken parts and loose fasteners (screws, etc.). If any of these conditions exist, remove from service immediately. Repairs are to be made using only factory authorized parts and methods. For information on furniture maintenance, or to report furniture which requires service, call Steelcase toll-free at 1.888.783.3522.

FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY.

To reduce the risk of burns, fire, electric shock, or injury to persons:
The desk or table shall be positioned near power socket and the plug shall be easily accessible.
When using an electrical furnishing, basic precautions should always be followed, including the following:

1. Read all instructions before using this furnishing.
2. Always unplug this furnishing from the electrical outlet before cleaning or servicing.
3. Use this table only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer.
4. Never operate this table if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged.
5. Keep the cord away from heated surfaces.
6. Do not use outdoors.
7. For tables not provided with work surfaces: This furnishing is not complete until mated with a suitable work surface. Consult assembly directions for requirements.
8. Detachable supply cord: use only type SJT 18 AWG cord.

Products with Polarized Plugs

POLARIZED PLUG INSTRUCTIONS:
To reduce the risk of electrical shock, some furnishings have a polarized plug (one blade is wider than the other) like the plug illustrated in See Fig. 1.

Fig. 1 Polarized Plug

This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

INSTRUCTIONS FOR DOUBLE INSULATED PRODUCTS: No grounding means is provided on a double-insulated product. Nor is a means for grounding to be added to the product. The plug looks like the plug illustrated in Fig. 1.
A double insulated product is marked with the words "double insulation", "double insulated", or .

Products with Grounded Plugs

GROUNDING INSTRUCTIONS:
Some products must be grounded. Connect these types of appliances to a properly grounded outlet in accordance with all local codes and ordinances. For products sold in North America and other 120V regions: the product is for use on a nominal 120-V circuit. These products use a grounded plug that looks like the plug illustrated in sketch A in Fig. 2.

Fig. 2 Grounding Methods

PLUG ILLUSTRATION DISCLAIMER: Illustrations shown here may not match your product. Depending on your region, the plug pin size and shape may change.

Documents / Resources

References

• How to Adjust the Ology Height-Adjustable Desk - YouTube
• Rise Corporate & Employee Wellness App | Steelcase
• Migration Desking Collection - Steelcase
• Cleaning Your Steelcase Products - Steelcase
• Migration Desking Collection - Steelcase
• Migration Desking Collection - Steelcase

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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