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Power Cable Wire Clip Controller Lifting Column Foot Low-Voltage Cable MIGRATION SE HEIGHT-ADJUSTABLE DESK AND BENCH HOW THEY WORK • Each Lifting Column contains an individual motorized lift mechanism. • The Control Box contains a power transformer. This converts high-voltage AC current from the wall outlet to low-voltage 24v DC current, which powers the Lifting Columns.
Having a spare part that is known to work will quickly lead to accurate identification of faulty components. Without this, it can be little more than guesswork. Steelcase strongly recommends that every Dealer maintain a small kit of parts for troubleshooting purposes. Desk...
C. If the Lifting Columns of the suspect Desk or Bench do not operate normally, observe the error code shown in the display of the Digital / Preset Controller of the bench-test setup. The following error codes may indicate a fault with the Lifting Column, its Low-Voltage Cable, or the cable connector: 1.
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CONTROL BOX SOFT RESET: • Unplugging the Control Box from the power source, and then plugging it back in, interrupts power to the processor inside the Control Box. This power interruption causes the processor to reset. • If the Desk experiences unexplained freezing or erratic performance, unplug the Control Box from the power source to cut power to the processor, and reset its routine.
TROUBLESHOOTING: CAUSES AND SOLUTIONS PROBLEM POTENTIAL CAUSE POTENTIAL SOLUTION No power to Desk No power at wall outlet Check outlet with another device; or Bench check circuit breakers/fuses/wiring. Power Cable not plugged Confirm proper cable engagement into wall outlet. into wall outlet Power Cable not plugged Check that Power Cable is fully seated into Control Box.
Fig. 3 - Frayed/damaged Low-Voltage in Control Box low-voltage wiring connectors Cables (damaged Lifting Column wiring harness shown) WRONG DAMAGED DAMAGED CORRECT CORRECT OBTAINING REPLACEMENT PARTS Contact your local Steelcase dealer to help identify and order Service Parts. If you need help, call 888.STEELCASE.
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MIGRATION SE DESK AND BENCH ERROR CODES HO T The display reads HOT. Error codes are only available with the Digital/Preset Controller. The display reads E + an error code. ERROR CODE NAME DESCRIPTION SOLUTION/TROUBLESHOOTING ERR_NO_ERROR Overload Desk or Bench is overloaded or has hit an Remove some loads from the table top.
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