Bowflex Results Series Troubleshooting Manual

The buttons aren't working on console

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3/12/24, 9:40 AM

Results Series BXE116 Elliptical: Why aren't the buttons working on my

console?

Follow this troubleshooting guide to help resolve buttons not responding on the console of your Results Series BXE116 Elliptical.

Some common complaints may include:

Buttons not working

Can't adjust incline

Can't adjust resistance

Console controls don't work

Follow these steps to troubleshoot the issue

Tools you may need:

Phillips head screwdriver

6mm hex/Allen wrench, or the wrench from the hardware

card included with your machine

If the console is requesting the date and time be set, follow the "Initial Setup/Adjust Date and Time" section in the

owner's

manual [12691.A]. If the display is completely blank, please

there no power to my machine or

Check if your machine is set to Demonstration Mode. You can exit Demonstration Mode by pressing and holding the

ENTER and PAUSE/STOP buttons together for 3 seconds (reference 1) [12691.B].

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Results Series BXE116 Elliptical:  Why aren't the buttons working on my console?

console? to continue troubleshooting.

(Reference 1)

visit Results Series BXE116 Elliptical: Why is

ID: 12691.1

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Page 1 Results Series BXE116 Elliptical: Why aren't the buttons working on my console? ID: 12691.1 Follow this troubleshooting guide to help resolve buttons not responding on the console of your Results Series BXE116 Elliptical. Some common complaints may include: Buttons not working...
Page 2 3/12/24, 9:40 AM Results Series BXE116 Elliptical:  Why aren't the buttons working on my console? Press and hold the circled buttons for 3 seconds to exit Demonstration Mode. If the issue persists, test all buttons on the console. Press each button to determine if a response is made. If only the resistance and incline controls on the upper handlebars are not working, make sure that the handlebars are installed on the proper side.
Page 3 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
Page 4 3/12/24, 9:40 AM Results Series BXE116 Elliptical:  Why aren't the buttons working on my console? 3 Contact Tech Team / Advanced Troubleshooting If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case.

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