Bowflex Results Series Troubleshooting Manual

3/12/24, 9:41 AM
Results Series BXE116 Elliptical: How do I clear the "Please Stride" error
message?
Follow this troubleshooting guide to help resolve a "Please Stride" error message on the console of your Results Series BXE116
Elliptical.
Some common complaints may include:
Error code displayed
Please Stride message
Stride error code
Follow these steps to troubleshoot the issue
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
(2) 6mm hex/Allen wrenches or the wrench from the
hardware card included with your machine
Magnet
Voltmeter
Crank puller (if removing crank arms for troubleshooting)
1.
Inspect the cables at the console. Start by removing the shroud on the rear side of the console (reference 1). Use the
6mm Allen wrench to remove the 3 bolts connecting the console to the mast and lift the console/handlebars up to
expose the cables (reference 2). Disconnect and inspect the cables and connections coming from the console and the
frame for damage, such as crimps, cuts, or bent pins.
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Results Series BXE116 Elliptical:  How do I clear the "Please Stride" error message?
The shroud (pictured in the lower right corner) does not require any tools to remove.
Pop it out of place to begin the console removal process.
(Reference 1)
(Reference 2)
ID: 12643.1
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