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3/12/24, 9:39 AM
Results Series BXE116 Elliptical: Why isn't the incline changing when
adjusted?
Follow this troubleshooting guide to help resolve incline issues with your Results Series BXE116 Elliptical.
Some common complaints may include:
Buttons not working
Can't adjust incline
Incline not adjusting properly
Follow these steps to troubleshoot the issue
Tools you may need:
Phillips head screwdriver
Flathead screwdriver
6mm hex/Allen wrench, or the wrench from the hardware
card included with your machine
1.
Flip the power switch on your elliptical off. After a few seconds, flip it back on. Once the console displays the welcome
screen, test the Quick Incline buttons on the left side of the console (reference 1). Please note that adjusting the
incline has no effect on CAL/MIN or Distance calculations. If you are looking to increase how fast the distance accrues
or increase your CAL/MIN reading, increase the resistance [12709.A].
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Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted?
(Reference 1)
ID: 12709.1
1/6
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Related Manuals for Bowflex Results Series
Summary of Contents for Bowflex Results Series
- Page 1 Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted? Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted? ID: 12709.1 Follow this troubleshooting guide to help resolve incline issues with your Results Series BXE116 Elliptical. Some common complaints may include: Buttons not working Can't adjust incline...
- Page 2 Series BXE116 Elliptical: Why is my machine making a weird noise? If no noises are heard, please visit Results Series BXE116 Elliptical: Why aren't the buttons working on my console? continue troubleshooting. If the incline does not change when adjusted through the quick incline buttons, unplug your machine and remove the console from the console mast using a 6mm Allen wrench (reference 2).
- Page 3 3/12/24, 9:39 AM Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted? Remove the bolts circled in red to remove the console and inspect the cables circled in teal. If the cables are undamaged, enter Console Setup mode and test the incline buttons following this guide: ...
- Page 4 3/12/24, 9:39 AM Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted? Remove the bolts circled in red to remove the console mast and inspect the cables inside. If the issue persists, check the connections to the motor control board (MCB). Use a flathead screwdriver to remove the crank cover on the right side.
- Page 5 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
- Page 6 3/12/24, 9:39 AM Results Series BXE116 Elliptical: Why isn't the incline changing when adjusted? Part Description Part SKU 5-Pin Mast Cable 8009817 12-Pin Mast Cable 8009816 Console 8010064 Incline Motor 8003582 8006269 3 Contact Tech Team / Advanced Troubleshooting If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case.
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