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3/7/24, 11:47 AM
VeloCore 22: Why isn't the tilt feature working properly?
Follow this troubleshooting guide to help resolve tilt issues on the VeloCore 22 bike.
Some common complaints may include:
Tilt feature does not work
Bike tilts while locked
Follow these steps to check for JRNY firmware updates
Check for updates on your machine. Verify you have a good Wi-Fi connection. Unplug your machine and plug it back
1.
in. When the BowFlex or JRNY page displaying serial numbers in the 4 corners appears, tap the upper right corner 10
times within 3 seconds (reference 1.1). If you are unable to reach this screen, log out and tap the upper right corner
10 times within 3 seconds from the Log In screen (reference 1.2).
The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within
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VeloCore 22: Why isn't the tilt feature working properly?
(Reference 1.1)
3 seconds to access the menu to force an update.
(Reference 1.2)
ID: 11871.1
1/5
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Related Manuals for Bowflex VeloCore 22
Summary of Contents for Bowflex VeloCore 22
- Page 1 10 times within 3 seconds from the Log In screen (reference 1.2). (Reference 1.1) The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 2 3/7/24, 11:47 AM VeloCore 22: Why isn't the tilt feature working properly? The Log In screen appears after logging out or if you missed the opportunity to access the menu from the previous screen. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 3 3/7/24, 11:47 AM VeloCore 22: Why isn't the tilt feature working properly? Tilt feature does not work Tools you may need: Phillips head screwdriver (2) 5mm hex/Allen wrenches, or the wrenches from the hardware card included with your machine Flathead screwdriver Using a Phillips head screwdriver, remove the front fenders and check if the lockout cam moves with the lockout handle (reference 1).
- Page 4 3/7/24, 11:47 AM VeloCore 22: Why isn't the tilt feature working properly? The lean lockout handle is connected to the lockout cam at the location circled in red. Inspect the lockout cam and lockout handle for damage. If the lockout cam is damaged, order a Lockout Cam [11871.D].
- Page 5 3/7/24, 11:47 AM VeloCore 22: Why isn't the tilt feature working properly? If the issue was not resolved in the steps listed, contact the Tech Team or send an Advanced Troubleshooting case. with Submit a Case case type Advanced Troubleshooting about:blank...
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