Bowflex VeloCore 16 Troubleshooting Manual
Workout isn't registering when i tilt
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Also See for VeloCore 16:
- Assembly and owner's manual (37 pages) ,
- Troubleshooting manual (5 pages) ,
- Troubleshooting manual (5 pages)
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3/11/24, 1:48 PM
VeloCore 16 and 22: Why isn't my workout registering when I tilt?
Follow this troubleshooting guide to help resolve tilt issues on the VeloCore 16 and 22 bikes.
Some common complaints may include:
Tilt feature does not work
Bike tilts while locked
Workout doesn't register tilt
Workout registers tilt or lean while bike is locked
Follow these steps to check for JRNY firmware updates:
Check for updates on your machine. Verify you have a good Wi-Fi connection. Unplug your machine and plug it back
1.
in. When the BowFlex or JRNY page displaying serial numbers in the 4 corners appears, tap the upper right corner 10
times within 3 seconds (reference 1.1). If you are unable to reach this screen, log out and tap the upper right corner
10 times within 3 seconds from the Log In screen (reference 1.2).
The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within
about:blank
VeloCore 16 and 22: Why isn't my workout registering when I tilt?
(Reference 1.1)
3 seconds to access the menu to force an update.
(Reference 1.2)
ID: 13914.1
1/6
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Summary of Contents for Bowflex VeloCore 16
- Page 1 10 times within 3 seconds from the Log In screen (reference 1.2). (Reference 1.1) The initial screen showing the BowFlex or JRNY logo appears with serial numbers in each corner. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 2 3/11/24, 1:48 PM VeloCore 16 and 22: Why isn't my workout registering when I tilt? The Log In screen appears after logging out or if you missed the opportunity to access the menu from the previous screen. Tap the upper right corner 10 times within 3 seconds to access the menu to force an update.
- Page 3 3/11/24, 1:48 PM VeloCore 16 and 22: Why isn't my workout registering when I tilt? PLACEHOLDER IMAGE UNTIL BETTER RESOLUTION IS AVAILABLE. Select CHECK FOR UPDATES from the bottom of the menu once it appears. Retest your machine to determine if the original issue persists [FW.A]. If the issue persists, continue troubleshooting i the next section.
- Page 4 3/11/24, 1:48 PM VeloCore 16 and 22: Why isn't my workout registering when I tilt? If the workout stops 5 seconds after starting, there may be issues detecting the speed sensor. Refer to the "Replace the Tilt Sensor PCB" section of the service...
- Page 5 3/11/24, 1:48 PM VeloCore 16 and 22: Why isn't my workout registering when I tilt? The speed sensor is circled in red and the speed sensor wire/cable is indicated by the yellow arrows. Unplug the connections, inspect for damage, and test for the issue.
- Page 6 A Customer Care Agent will be able to assess your current warranty eligibility and provide you with your options. Please note that if you did not purchase your machine directly from BowFlex, Schwinn, or Nautilus, we will need a copy of your purchase receipt in order to register your machine for warranty.
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