3/11/24, 4:56 PM
BowFlex IC Bike SE: Heart Rate Monitor issues
Common issue descriptions:
Heart rate monitor does not work
Heart rate monitor will not connect
Can't pair heart rate device to the machine
Heart rate from my Bluetooth® monitor doesn't display on the console
No heart rate is shown on the console when using a heart rate armband
Tools used in this guide:
Estimated time to complete:
Let's get started!
We will check each of the components below (in order) to determine which is causing the issue.
1.
Console settings
2.
How to pair a heart rate monitor
3.
Heart rate monitor
Check the console settings
Tools Required:
None
Are you pairing your bike to an app, such as JRNY, Peloton, or Zwift?
Your IC Bike SE can establish one Bluetooth connection at a time, either to your heart rate monitor or the app. Depending
on how you're pairing, the AUTO CONNECT HR setting may need to be updated.
Bike is connected to an app
1.
Please visit
BowFlex IC Bike SE: JRNY/other app disconnects, metrics do not update, or firmware will not update
disable the AUTO CONNECT HR setting on the console, then return to this guide.
2.
Once the settings are updated:
a.
Pair the desired app with your bike
b.
Pair the heart rate monitor through the app
c.
During a workout, your heart rate will be displayed in the app [15654.D].
3.
If the issue persists,
Bike is not connected to an app
We will need to make sure the heart rate monitor auto-connect setting on your bike's console is
enabled:
1.
Power up the Console and make sure it is on the home screen - "PRESS START" will be
displayed.
2.
Press and hold the Enter/Start button for 3 seconds to enter the Console Setup Mode.
3.
Press the Enter/Start button four times until AUTO CONNECT HR YES or AUTO
CONNECT HR NO is displayed.
4.
If AUTO CONNECT HR NO is displayed:
about:blank
BowFlex IC Bike SE: Heart Rate Monitor issues
- None -
Less than 10 minutes
Estimated Time to Complete:
Less than 5 minutes
continue troubleshooting in the Check the heart rate monitor
ID: 15654.3
section.
Step 1
Steps 2 - 3
to
1/4
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