Bowflex C7 Troubleshooting Manual

3/12/24, 9:00 AM
BowFlex C7: I'm having issues with my bike's speed or RPMs
Follow this troubleshooting guide to help resolve speed and RPM issues on the BowFlex C7 indoor cycling bike.
Some common complaints may include:
Speed does not display correctly
RPMs do not display correctly
Burn Rate Targets in JRNY are maxed out and barely visible
Follow these steps to troubleshoot the issue
1.
Follow the instructions
2.
Once all applicable updates are installed, start a workout and test if the issue persists [FW.A].
Follow these steps to continue troubleshooting
Tools you may need:
25mm Crank Puller (if removing Crank Arms to
troubleshoot)
Phillips head screwdriver
Flat head screwdriver
16mm socket wrench
1.
If the issue persists after updating your bike, check to see if the console display turns on and if there is any physical
damage present.
If the console is damaged,
If the console does not turn on, please visit
or console?
2.
Check the speed sensor and the speed sensor cable for damage (reference 1). Make sure that the cable is securely
connected [12162.B]. More detailed instructions on accessing the speed sensor can be found in the "Replace the
Speed Sensor" section of the
the speed sensor cable is
Important: a 25mm Crank Puller will be required to remove the crank arms and replace the speed sensor. After
replacing the sensor, the brakes will need to be
Calibration Service
about:blank
BowFlex C7:  I'm having issues with my bike's speed or RPMs
in JRNY Basic App Troubleshooting to check for and install any available updates
order a Console [12162.A].
to continue troubleshooting.
service manual. If the speed sensor is
damaged, order a Speed Sensor
Kit with your replacement parts.
JRNY Embedded Consoles: Why is there no power to my machine
damaged, order a Speed
Cable [12162.D].
recalibrated. Order a 25mm Crank Puller and a Brake
(Reference 1)
ID: 12162.2
Sensor [12162.C]. If
1/4