Profitec PRO 400, JUMP Manual

PRODUCT DELIVERY

1 portafilter 1 spout
1 coffee tamper
1 portafilter 2 spouts
1 brew group brush
1 filter 1 cup
1 user manual
1 filter 2 cups
PRO 400: 3 pairs of colored valve disclets
1 blind filter

MACHINE DESCRIPTION

Machine parts

JUMP

1. Cup heater (removable)
2. Fresh water tank (under the cup heater)
3. Steam valve
4. Steam wand
5. Display
6. Dual pressure gauge
7. ON/OFF switch (LED)
8. Drip tray (underneath: Bracket for the blind filter)
9. Hot water valve
10. Hot water wand
11. Brew group
12. Brew lever
13. Coffee spout
14. Portafilter
15. 3-position switch (on the underside of the machine).

Danger of injury: The following parts are hot or may become hot: area around the steam handle and the hot water handle steam and hot water wands portafilter brew group body (upper part and side frames)

Technical data

Power: 1.400 W
Water tank: approx. 2.8 l
Boiler volume: 1.6 l
Measurements: W 228 mm x D 448 mm x H 372 mm
Measurements with portafilter: W 228 mm x D 558 mm x H 372 mm
Weight: 21.5 kg

MACHINE INSTALLATION

Preparation for installation

Place the machine on an even and stable surface. Ensure that the machine is on a water-resistant surface in case of water spillage or leakage. Do not place the machine on hot surfaces.

Electrical connection

Ensure that the local main voltage supply corresponds to the information on the machine label on the front panel of the espresso machine. Ensure that you use the correct power plug for your country. Plug the machine into a grounded socket only and do not leave it unattended. Do not roll or bend the power cord. Do not use a power extension cord or a multiple socket.

FIRST USE

Read the instruction manual carefully prior to operating the machine.

Prior to starting the machine, check if: the steam and hot water valves are closed. the machine is switched off. (Power switch in lower position.) the power cord is disconnected. the drip tray is inserted correctly. the machine is placed on a water resistant surface.

Now you can start up your machine:

1. Open the cup warmer tray.
2. Remove the water tank and rinse thoroughly.
3. Fill the water tank with fresh water low in lime, place it back and close the cup warmer tray. PRO 400: Set the metal toggle switch to "ON" (indicated by the green LED lighting up).
   JUMP: Press the on/off switch to turn on the machine (indicated by the LED ring lighting up). The machine is now on.
4. The pump will start up and fill the machine's boiler with fresh water.
   JUMP: The display shows the current settings for preinfusion (Pi), ECO mode (Eco) and temperature unit (°C or °F) and then switches to regular operation.
5. As soon as the boiler has finished filling, you will no longer hear any pump noise. As soon as the fresh water drops below a certain level in the fresh water tank,
   PRO 400: the machine switches off electrically and the green LED flashes.
   JUMP: The display shows "tAn".
   You now need to top up with fresh water. The machine heats up automatically.
6. As a large amount of water is required when first filling the boiler, the water tank will need to be refilled with fresh water.
7. Wait until the boiler pressure (indicated on the upper part of the gauge) shows 1.0-1.5 bar.
8. A manual "boiler ventilation" is not necessary because the PRO 400 and the JUMP is equipped with a professional depression valve that ventilates the boiler during the heating phase.
9. Move the brew group lever into the upper position and dispense approx. 250 ml of water. The heat exchanger will be filled with water and the circulation of the water in the thermosyphon system begins.
10. Move the brew group lever into the lower position. Refill the water tank if necessary.
11. The machine is now ready for use. Place the cups on the cup heater tray to preheat them and enjoy your coffee.

	Before making the first coffee, please rinse the machine by extracting about 2-3 water tanks worth from the brew group and the hot water wand. See also chapter Dispensing of hot water
	The PRO 400 / JUMP has a fuse to prevent the machine from overfilling. It is possible that the machine does not heat up when using it for the first time or when dispensing large quantities of water through the hot water valve. In this case please switch the machine off and on again.
	Please note that the portafilter, drip tray and water tank are not dishwasher safe.

USE OF THE MACHINE

Preparation of the machine

The switched off machine is to be placed into operation as follows:

1. Fill the water tank, if necessary.
2. PRO 400: Set the metal toggle switch to "ON" to turn on the machine (indicated by the green LED lighting up).
   JUMP: Press the on/off switch to turn on the machine (indicated by the LED ring lighting up). The machine is now on.
3. Wait until the boiler pressure (indicated on the upper part of the gauge) shows 1.0-1.5 bar.
4. Depending on the ambient temperature, the heat-up phase is approx. 25 minutes.
5. The machine is now ready for use.
6. Insert the portafilter and move the brew group lever into the upper position. Release some hot water to heat up the portafilter.

	It is recommended to leave the portafilter in the brew group, keeping it warm for optimum temperature for coffee extraction.
	JUMP: Upon startup, the machine sequentially displays the version number, current preinfusion and eco mode settings, and the temperature settings in either °C or °F. When the switch on the underside of the machine is pressed, the corresponding temperature (120°C, 124°C or 128°C or 248°F, 255°F or 262°F) is displayed.
	JUMP: Shot counter: During extraction process, the throughput time is shown on the display until the Brew lever is moved back to the lower position. If pre-infusion is activated, a countdown of 5 seconds followed by a 3-second pause is displayed first. The shot counter then starts.

Manual adjustment of the brewing pressure

You can adjust the brewing pressure by turning the adjusting screw individually, between approx. 8.5 and 12 bar.
To adjust the brewing pressure, follow these steps:

1. Open the cup warmer tray.
2. Insert the portafilter with the blind filter into the brew group.
3. Operate the brew group lever and note the brewing pressure on the lower section of the gauge.
4. Use a flat screwdriver or similar tool to adjust the brewing pressure by turning the adjusting screw.
   Turn the screw anti-clockwise to reduce the brewing pressure and clockwise to increase it.
5. Check the pump pressure (on the lower part of the gauge) to see the adjusted brewing pressure.
6. Return the brew group lever to the lower position. Remove the portafilter from the brew group, then remove the blind filter and insert a coffee filter again.
7. The machine is ready for use again.

Selecting the boiler temperature

You can set the boiler temperature of your Pro 400 / JUMP before starting or while using your machine.
The preset temperatures are selected via the 3-position switch (see below).

120°C (248°F) (Pos. I)	124°C (255.2°F) (Pos. II)		128°C (262.4°F) (Pos. III)
		JUMP The display showing "°C" or "°F" confirms the temperature values being displayed in either degrees Celsius or degrees Fahrenheit.

The preset values for the PRO 400 / JUMP are 120°C/248°F (switch position I), 124°C/255.2°F (switch position II), and 128°C/262.4°F (switch position III). For different coffee roasts or compositions, it is advisable to adjust the temperature of the boiler.
The PRO 400 / JUMP is a two-circuit or heat exchanger espresso machine. In a heat exchanger, the brewing water is heated indirectly by the boiler.
After heat-up phase and a short flush*, the specified boiler temperatures of the PRO 400/JUMP are approx. 90°C for switch position I, approx. 94°C for switch position II and approx. 98°C for switch position III. The measured temperatures may vary as they depend on the operating time, the ambient temperature and other factors.
* During a flush, the portafilter is removed from the brew group and a so-called "empty draw" is performed to clean the shower screen from any coffee residue and to remove excessively hot brewing water (this can occur in a heat exchanger machine due to its design) from the heat exchanger. In our measurements, the duration of the flush was two seconds in each case, to ensure comparability between the different brews. It is recommended to adjust the flush duration based on what is seen and heard such as bubbling or hissing. Changing the flush duration affects the brewing temperature.
For different coffee roasts or compositions, it is advisable to adjust the temperature of the boiler.
For optimal flavor balance, adjusting the brewing temperature according to the roast depth is advisable. The darker the roast, the cooler the extraction temperature should be selected for the most balanced flavor impression. This helps to reduce unwanted bitterness in the cup. If, on the other hand, the coffee tastes too acidic, a balance can be achieved by selecting a higher extraction temperature.
For the following description, we used 16.5g of a dark espresso roast and obtained it in a ratio of 1:2.5 with a reference quantity of 45g. The water was blended with a filter to a total hardness of 4°dH.

We recommend switch positions I and 0 for espresso and position II for the focus on more steam output.

Preinfusion

Preinfusion is a process where the coffee grounds in the portafilter are moistened before the brewing begins. This allows the grounds to evenly expand and seal any channels, ensuring consistent resistance throughout the filter. This results in a more uniform extraction of flavors from the coffee. By default, preinfusion is deactivated.

Activating the preinfusion

Switch the machine off.	PRO 400:	JUMP:
Ensure that the water tank is at least half full.
Set the brew group lever up.
Set the switch to the middle position (position II).
Switch on the machine.	PRO 400:	JUMP:
PRO 400: The green LED flashes. JUMP: The display shows "Pi".	PRO 400:	JUMP:
Set the switch to the front position (position I) and then back to the middle position (position II).
PRO 400: The setting is confirmed and saved when the green LED lights up (remains on for 3 seconds). JUMP: The display shows "Pi" and "on".	PRO 400:	JUMP:
Pull the brew group lever down again and wait 5 seconds. PRO 400: The machine returns to normal operation. JUMP: The machine shows "ECo" for 5 seconds. To activate and deactivate Eco mode.

Deactivating the preinfusion

Switch the machine off.			PRO 400	JUMP
Ensure that the water tank is at least half full.
Set the brew group lever up.
Set the switch to the middle position (position II).
Switch on the machine.			PRO 400:	JUMP:
PRO 400: The green LED flashes. JUMP: The display shows "Pi".			PRO 400:	JUMP:
Set the switch to the rear position (position III) and then back to the middle position (position II).
PRO 400: The setting is confirmed and saved when the green LED lights up (remains on for 3 seconds). JUMP: The display shows "Pi" and "oFF".			PRO 400	JUMP
Pull the brew group lever down again and wait 5 seconds. PRO 400: The machine returns to normal operation. JUMP: The machine shows "ECo" for 5 seconds. To activate and deactivate Eco mode.			JUMP:

Ensure that the brew group lever remains in the upper position during adjustment.

The ECO mode

For reasons of sustainability, the machine is delivered with ECO mode activated. This value is set to 90 min by default. ECO mode switches off the heating of the boiler after 90 minutes of inactivity.
PRO 400: The green LED flashes and indicates that the machine is in ECO mode.
JUMP: A dot moves across the display indicates that the machine is in ECO mode.
To reactivate the machine from ECO mode, the brew group lever or switch can be operated. If the brew group lever is operated, it must be closed again so that no draw starts afterwards.

Deactivating ECO mode

Switch the machine off.		PRO 400:	JUMP:
Ensure that the water tank is at least half full.
Set the brew group lever up.
Set the switch to the middle position (position II).
Switch on the machine.		PRO 400:	JUMP:
PRO 400: The green LED flashes. JUMP: The display shows "Pi".		PRO 400:	JUMP:
Pull the brew group lever down. JUMP: The display shows "ECo". Now you have 5 seconds to change the setting. After this time, the machine automatically switches back to normal operation.		JUMP:
Set the switch to the rear position (position III) and then back to the middle position (position II).
PRO 400: The setting is confirmed and saved by the green LED lighting up (3 seconds). JUMP: The display shows the message "ECo" and "oFF".		PRO 400:	JUMP:
After a short pause of a few seconds, the machine returns to normal operation.

Activating ECO mode

Switch the machine off.	PRO 400:	JUMP:
Ensure that the water tank is at least half full.
Set the brew group lever up.
Set the switch to the middle position (position II).
Switch on the machine.	PRO 400:	JUMP:
PRO 400: The green LED flashes. JUMP: The display shows "Pi".	PRO 400:	JUMP:
Pull the brew group lever down. JUMP: The display shows "ECo". Now you have 5 seconds to change the setting. After this time, the machine automatically switches back to normal operation.
Set the switch to the front position (position I) and then back to the middle position (position II).
PRO 400: The setting is confirmed and saved by the green LED lighting up (3 seconds). JUMP: The display shows the message "ECo" and "on".	PRO 400:	JUMP:
After a short pause of a few seconds, the machine returns to normal operation.

Machine reset

You can reset the Pro 400 / JUMP to the factory settings.

Factory settings: ECO mode ON (90min) Preinfusion OFF

To reset the Pro 400 / JUMP to factory settings, proceed as follows:

Switch the machine off.		PRO 400:	JUMP:
Ensure that the water tank is at least half full.
Set the brew group lever up.
Set the switch to the middle position (position II).

Switch on the machine.	PRO 400:	JUMP:
PRO 400: The green LED flashes. JUMP: The display shows "Pi".	PRO 400:	JUMP:
Remove the water tank.
Replace the water tank.
PRO 400: The setting is confirmed and saved by the green LED lighting up (3 seconds). JUMP: The display shows the message "rSt"	PRO 400:	JUMP:
Pull the brew group lever down again and wait 5 seconds. PRO 400: The machine returns to normal operation. JUMP: The display shows "ECo" for 5 seconds. To activates and deactivate Eco mode.	JUMP:

JUMP: Setting for °C und °F

1.	Switch the machine off.
2.	Make sure the water tank is filled to at least half
3.	Set the switch under the machine to the front position (I) to set °C and to the rear position (III) to set °F.
4.	Set the brew group lever up.
5.	Switch on the machine.
6.	The selected setting is confirmed on the display with °C or °F.
7.	Pull the brew lever down again and wait for five seconds. The machine switches back to normal operation. Your setting has been saved.

Indicators

PRO 400 - LED indicators

	LED lights up continuously: Machine is switched on.
	LED flashes (2 seconds on - 1 second off): Water tank is empty/not inserted.
	LED flashes (3 seconds on - 1 second off): Machine is in ECO mode.
	LED flashes (1 second on - 1 second off): Machine is in setup mode.
	LED lights up for 3 seconds: Settings have been saved.

JUMP – Display-indicators

	LED lights up and the display shows nothing. The machine is switched on.
	The machine is heating up.
	Water tank is empty / not inserted correctly.
	Running light on the display. The machine is in ECO mode.
	The display shows active preinfusion.
	The display shows the active preinfusion.
	A successful reset is confirmed.

6.9 Preparing coffee

Use the portafilter with 1 spout and the corresponding filter (1 cup) for the preparation of 1 cup. Use the portafilter with 2 spouts and the big filter (2 cups) for the preparation of 2 cups. Make sure that the filter is securely locked into the portafilter.
Fill the filter with ground coffee. (The marking inside the filter basket can help you find the right amount of coffee.)
Compress the ground coffee with the tamper. A tamping pressure of approx. 20 kg is recommended for even compaction. Securely clamp the portafilter into the brew group.
Place the cup under the spout of the portafilter (for the preparation of 2 cups, put 1 cup under each spout).
Now move the brew group lever into the upper position to start the brewing process. The volume for a single espresso is approx. 20 to 30 ml. Place the brew group lever back into the original position once the desired volume is reached.
The remaining pressure/water will be discharged into the drip tray through the lower part of the infusion cylinder.
The pump pressure can be read in the lower section of the gauge. If the ground coffee is too coarse, a brewing pressure of over 9 bars is not possible.
Note: After the brewing process, the gauge still indicates a certain pressure. Only when preparing another cup of coffee will the build-up of pressure be visible again.

	If the brew group lever is not moved into the lower position properly, hot water and grounds will squirt out of the brew group while taking out the portafilter. This may cause injuries.
	Only freshly ground coffee allows for an optimal coffee result. Therefore, use a professional coffee grinder. In our assortment you will find several professional and compact coffee grinders.
	We recommend using the Profitec stainless steel tamper with a diameter of 58.4 mm for optimum tamping.

Dispensing of hot water and steam

PRO 400: To protect the steam gasket and hot water valve, please ensure that both valves are not closed completely. The valve is closed even when not completely tightened.

Dispensing of hot water

1. Place a suitable water container (with a heat-insulated handle) under the hot water wand. After moving the power switch into the lower position, you can dispense water (e. g. for tea) by opening the hot water valve.
2. After dispensing water, switch the machine on again. The boiler will be filled with water automatically.

	When the machine is switched off, it is possible to dispense. However, one does not necessarily have to switch off the machine for dispensing hot water.
	To prevent injuries from hot water, always place the nozzle of the wand into the water container.

Dispensing of steam
The PRO 400 / JUMP is equipped to produce significant amounts of steam for heating or frothing beverages such as milk or punch. It is a professional and compact espresso coffee machine with a large steam volume, allowing you to prepare milk froth within a few seconds. Do not bring the milk to a boil, otherwise it will not be possible to froth the milk.

1. 
   To get the best result when frothing milk, open the steam valve for approx. 5 seconds to release the condensation water in the pipe.
2. Immerse the steam nozzle (at the end of the steam dispenser) in the liquid.
3. Re-open the steam valve.
4. Heat and/or froth the liquid.
5. After frothing or heating, release the steam into the drip tray to keep the holes of the steam nozzle clean.

	Risk of injury Always keep the steam nozzle underneath the surface of the liquid while heating or frothing to avoid being sprayed by steam.
	After every application, clean the steam nozzle and wand with a non-abrasive, damp cloth to remove possible liquid residue.
	Risk of injury Avoid skin contact with the steam nozzle and wand while cleaning!

CLEANING AND MAINTENANCE

Regular and accurate care is very important for the performance, longevity, and safety of your machine.

Always switch off the machine (power switch in lower position), disconnect the power cord and let the machine cool down to room temperature (for at least 30 minutes) before cleaning. Never submerse the machine in water; there is a danger of an electric shock.

General cleaning

Daily cleaning:
The portafilters, filters, water tank, drip tray, drip plate of the drip tray and tamper require daily cleaning. Clean with warm water and/or with a food safe detergent.
Clean the shower screen and the group gasket in the lower part of the group and remove visible dirt without disassembling the parts.

Please note: the portafilters, drip tray, water tank and tamper are not dish washer safe.

Cleaning as necessary:
Clean the steam and hot water wands after every use.
Clean the machine when it has been switched off and cooled down.
Depending on usage, please refresh the boiler water every 2 – 3 weeks by discharging about 0.8L of hot water from either the hot water wand or brew group.

Use a soft, damp cloth for cleaning. Never use abrasive or chloric detergents!

Empty the drip tray regularly before it is full to avoid spillage.

Brew group cleaning

Brew group cleaner is available at your specialized dealer allowing you to clean and degrease the brew group very easily with the included blind filter. Brew group cleaning should be carried out after approx. every 90 - 140 cups.
Follow the instructions carefully:

1. Heat up the machine until the operating pressure has been reached (1.0-1.2 bar).
2. Clean the brew group using the brew group brush.
3. Place the blind filter into the portafilter.
4. Fill the blind filter with group cleaner according to the package instructions.
5. Clamp the portafilter into the brew group.
6. Operate the brew group lever. The blind filter will fill with water.
7. Let the detergent react, moving the group lever into the middle position, approx. 45°. (Do not move it into the lower position.)
8. Move the lever into the lower position after approx. 20-60 seconds to allow the fats and oils to be discharged by the infusion cylinder.
9. Repeat steps 5-7 up to 10 times, until only clear water is discharged out of the infusion cylinder.
10. Rinse the portafilter and the blind filter with fresh water. Then replace it.
11. Operate the brew group lever for approx. 40 seconds. Then move it back into the lower position.
12. Remove the portafilter and repeat step 10. After this, the brew group is ready for use.
13. Replace the blind filter with the coffee sieve again for normal operation.

	Beware of hot water while cleaning the group.
	If you clean the brew group to often with cleaner, it may start squeaking. Do not clean it too often with cleaner, as it can degrease all the moving parts and risk wearing them out prematurely. It is recommended to clean the brew group from time to time without cleaner.

Empty the water drip tray regularly and do not wait until it is full.

Maintenance

Make sure that the machine is disconnected from the power supply during maintenance and when replacing parts.

Replacing the group gasket and the shower screen

1. Switch off the machine (power switch in position "0") and disconnect the power cord.
2. Let the machine cool down to room temperature.

1. Brew group in the beginning.
   
2. Use a flat screwdriver to carefully pry out the shower screen and the group gasket.
   
3. The shower screen and the gasket are now nearly removed.
   
4. Remove the shower screen and the gasket completely.
   
5. Keep the new spare parts ready at hand (the rounded side of the group gasket faced upwards to the brew group).
   
6. Clean the group with a brush. Lock the shower screen firmly into the gasket.
   

The machine is ready to be used again.

The steam nozzle is blocked
Clean the holes of the steam nozzle carefully with a needle or similar. The steam nozzle may be unscrewed as well to assist in its cleaning.

Do not lose the small gasket situated between the steam nozzle and the thread!

Afterwards, replace the steam nozzle.

TRANSPORT AND WAREHOUSING

Packing

The PRO 400/JUMP is delivered in a special carton and protected by a plastic cover and foam.

	Keep packing out of the reach of children!
	Keep packing and packing material for possible transport! Do not throw it away!

Transport

Transport the machine in an upright position only. If possible, on a pallet. Do not tilt or turn the machine over. Do not stack more than three units on top of each other. Do not place other heavy items on the packing. Do not expose the machine to inclement weather (frost, snow, rain)

Warehousing

Keep the machine packed in a dry place. Do not stack more than three units on top of each other. Do not place other heavy items on the packing.

TROUBLESHOOTING

Problem	Possible Cause	Troubleshooting
Little or no crema on the top of the coffee.	The grind is not fine enough.	Use a finer grind. Tamp the ground coffee more firmly. Reduce the brewing pressure.
	The coffee is too old.	Use fresh coffee
	There is too much chlorine in the water.	Use a chlorine filter.
	The amount of ground coffee is not enough.	Use the recommended coffee amount. (The marking inside the filter basket can help you find the right amount of coffee)
	The shower screen is dirty.	Clean the brew group.
Sparse coffee dispensing, only drop by drop	The grind is too fine.	Use a coarser grind. Tamp ground coffee only slightly. Increase the brewing-pressure.
	There is too much ground coffee.	Use the recommended coffee amount. (The marking inside the filter basket can help you find the right amount of coffee)
Weak "body"	The grind is not fine enough.	Use a finer grind.
	The coffee is old.	Use fresh coffee.
	The amount of ground coffee is not enough.	Use the recommended coffee amount. (The marking inside the filter basket can help you find the right amount of coffee)
	The shower screen is dirty.	Clean the shower screen.
Foam instead of crema	The beans are improper.	Use another coffee bean.
	The setting of the coffee grinder is not suited for the coffee beans in use.	Adjust the coffee grinder. (When changing the coffee beans, changing the grind can also be necessary.)
	The coffee is too fresh.	Depending on the roast, it is recommended to let roasted coffee rest for 10-21 days after roasting.
Portafilter/ brew group is dripping	Portafilter is not fixed properly.	Ensure the portafilter is properly clamped.
	Group gasket is broken.	Replace the group gasket
PRO 400: The green LED flashes (3 seconds on - 1 second off) indicating that the machine has stopped heating. JUMP: The display shows a running light, signaling that the machine is no longer heating.	ECO mode is activated.	Operate the brew group lever for a short time.
PRO 400: The green LED flashes (1 second on - 1 second off) JUMP: The display permanently shows the message "Pi".	You are in the setup mode	Pull the brew group lever down and wait 5 seconds.
The machine is switched on, but the machine does not work.	PRO 400: The green LED flashes (2 seconds on - 1 second off) JUMP: The display shows the message "tAn" There is not enough water in the water tank or tank is not inserted correctly.	Refill water or ensure the water tank is properly inserted.
	Water was refilled, PRO 400: LED flashes. JUMP: The display shows "tAn"	Switch off/on the machine. Make sure that the floater in the water tank is in the correct position. (The side of the floater with the magnet must face towards the inside of the machine. The floater itself must be inserted with the magnet on the upper part of the floater.)
	The water tank is not inserted properly.	Insert the water tank properly.
The coffee extraction (pump) starts for a few seconds, stops and starts again.	Preinfusion mode is activated.	Deactivate the preinfusion.
JUMP: The display shows a negative countdown followed by three dashes ("- - -").		Perform a reset of the machines.

If the machine is not to be used for a long period of time, it is recommended to:
.. clean the brew group. Afterwards, please do not clamp the portafilter back into the group.
.. empty the boiler. Switch the machine off (power switch in position "OFF") and open the hot water dispenser. Due to the boiler pressure, the boiler water is now discharged by the hot water dispenser. Close the hot water valve again after emptying the boiler. To restart the machine, see chapter "First use".