Troubleshooting - Samsung SCP-3120 User Manual

Troubleshooting

Problem Cause and Solution
C heck if the camera and peripheral
▶
devices are properly connected.
Controller does not work.
V erify the setups of ID, protocol, and baud
▶
rates.
C heck if power cable is securely
▶
connected to the camera and the monitor.
Check if the video cable is properly
connected. Consult the operation manual
of the system controller connected to the
No picture is displayed on
camera.
monitor.
C heck if the iris of the lens is closed.
▶
Adjust the menu for the iris of the lens.
C heck the camera's fixed shutter speed.
▶
Adjust the camera's shutter menu.
The picture is too dark/
Check the camera's Brightness menu.
▶
bright. Adjust the camera's Brightness menu.
The monitor displays a C heck if the iris of the lens is open.
▶
white image. Adjust the menu for the iris of the lens.
C heck if the dome cover or the camera
▶
lens is dirty or smudged. If it is, clean the
dirt off.
V erify the distance between the camera
▶
and the subject, as well as the subject's
surroundings. Camera may have difficulty
focusing on a subject against a white
background.
Picture is out of focus.
If Auto Focusing is having difficulty
▶
focusing on a particular subject, set Focus
Mode to Manual and adjust the focus by
yourself.
Use the camera's reset menu to restore
▶
the camera settings in order to default.
Adjust Sharpness level.
▶
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Check if the video cable is properly
▶
connected.
Digital noise appears in M ake sure that the power cable and video
▶
picture. cable do not exceed the recommended
maximum lengths.
Adjust Sharpness level.
▶
Picture's colors are not
Check the White Balance.
▶
good.
Check if the dome cover or the camera
▶
lens is dirty or smudged. If it is, clean the
dirt off.
The picture is flickering.
Check if the camera is pointing directly at
▶
a fluorescent light or sunlight. If so, change
the camera's direction to remove the
flickering.
Afterimages appear in
Check Sens-Up settings.
▶
picture.
Camera switches between
A djust Duration and Dwell Time in Day &
▶
color and B&W modes
Night menu.
frequently.
A circular object appears on Y ou are seeing a pinpoint-like injection
▶
screen when the camera is
artifact on the dome cover.
pointing straight down. The camera is functioning normally.
C heck if power cable is securely connected
▶
to the camera and the monitor.
Check if the video cable is properly
connected.
Consult the operation manual of the system
Pan, tilt, zoom, and/or focus
controller connected to the camera.
do not work.
C heck if Pan Limit and/or Tilt Limit are set.
▶
If so, remove the limit(s).
A motor or the lens may be overheated.
▶
If so, contact your service personnel or
system provider for assistance.
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