Troubleshooting - Samsung SCP-3120VH User Manual

Troubleshooting

Problem
Controller does not work.
No picture is displayed on
monitor.
The picture is too dark/
bright.
The monitor displays a
white image.
Picture is out of focus.
Cause and Solution
Check if the camera and peripheral
devices are properly connected.
Verify the setups of ID, protocol, and baud
rates.
Check if power cable is securely
connected to the camera and the monitor.
Check if the video cable is properly
connected. Consult the operation manual
of the system controller connected to the
camera.
Check if the iris of the lens is closed.
Adjust the menu for the iris of the lens.
Check the camera's fixed shutter speed.
Adjust the camera's shutter menu.
Check the camera's Brightness menu.
Adjust the camera's Brightness menu.
Check if the iris of the lens is open.
Adjust the menu for the iris of the lens.
Check if the dome cover or the camera
lens is dirty or smudged. If it is, clean the
dirt off.
Verify the distance between the camera
and the subject, as well as the subject's
surroundings. Camera may have difficulty
focusing on a subject against a white
background.
If Auto Focusing is having difficulty
focusing on a particular subject, set Focus
Mode to Manual and adjust the focus by
yourself.
Use the camera's reset menu to restore
the camera settings in order to default.
Adjust Sharpness level.
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