Troubleshooting - Edirol AudioCapture UA-700 Owner's Manual

Troubleshooting

If an unexpected problem occurs while using the SD-80, read this chapter first. It contains numerous
tips for resolving problems.
If you are using Windows or Macintosh for the first time, and as a result find it difficult to follow the
procedural explanations, please refer to the manuals that came with your computer or operating
system.
Problems related to the USB driver .......................................................................................... 249
An "Unknown driver found" dialog box appears, and you are unable to install the driver...... 249
"Find new hardware wizard" does not execute automatically ...................................... 249
"Find new hardware wizard" ends before the process is completed ............................ 249
"Found unknown device" appears even though you installed the driver ................... 250
Driver is not installed correctly ........................................................................................... 250
Can't install/delete/use the driver in Windows XP/2000.............................................. 250
Windows XP/2000 displays a "Hardware Installation" or
"Digital Signature Not Found" dialog box ........................................................................ 250
Device Manager shows "?", "!", or "USB Composite Device" ....................................... 250
The "Insert Disk" dialog box does not appear .................................................................. 250
A dialog box says "Can't use driver required by USB device 'EDIROL UA-700'" ...... 251
Problems when using the UA-700 ............................................................................................ 252
Operating system becomes unstable .................................................................................. 252
Can't hear sound from the computer ................................................................................. 252
Can't play back / record MIDI ............................................................................................ 253
Interrupted notes or delays occur during MIDI playback............................................... 254
Sound from devices connected to the input jack is not heard in the headphones...... 254
Volume from a device connected to the input jacks is too low...................................... 254
The sound of a device connected to the input jack is distorted ..................................... 254
Noise is heard during audio playback .............................................................................. 255
Sound is interrupted during audio playback .................................................................... 256
Digitally recorded sound is distorted, is at the wrong pitch, or contains noise........... 258
Playback or recording halts midway through, and then becomes impossible............. 258
Recording produces a silent (blank) file............................................................................. 259
Game background music does not play............................................................................. 259
Effects are not applied........................................................................................................... 259
Sound becomes distorted or noisy when you apply an effect ........................................ 259
Recorded sound is too soft ................................................................................................... 259
Noise is heard when you connect a record player............................................................ 259
A loud buzz is present in the guitar signal ........................................................................ 260
Deleting the special driver ......................................................................................................... 261
Windows XP/2000 users ...................................................................................................... 261
Windows Me/98 users.......................................................................................................... 262
Macintosh users ..................................................................................................................... 262
248