Dupray neat, neat Plus - Steam Cleaner Manual

DESCRIPTION

1. Power button
2. Status indicator
3. Retractable handle
4. Steam trigger
5. Accessory release button
6. Steam hose
7. Steam trigger lock
8. Electrical cord
9. Cord wrap
10. Water tank cap

ACCESSORIES

11. Extension tubes (2)
12. Steam lance
13. Microfiber pads (3)
14. Floor tool
15. Triangular tool
16. Window tool
17. Nylon brushes (5)
18. Brass brush
19. Microfiber cloth
20. Microfiber bonnet

FILLING WITH WATER

Remove the water tank cap .

Pour water in the steam cleaner until it's full.
Max: 60 oz. (1800 ml)

Never put anything else than clean water in the water tank.
Tips:

• Using demineralized water prevents mineral build up and prolongs the life of the unit.
• Hold the steam trigger during refills to make it faster.

Replace the water tank cap.

REFILLING DURING/AFTER USE

Your steam cleaner can be refilled at any time during operation.

HOW TO USE YOUR NEAT PLUS™ STEAM CLEANER

Fully unwind the electrical cable before filling with water.

Once filled with water, connect the electrical cord to your power supply then press the power button located at front of your Neat Plus™.

The status indicator will light up.

Indicates the unit is getting ready.

Neat Plus™ needs approximately 90-120 seconds to generate the initial optimal amount of steam.

Neat Plus™ is ready!

HOW TO ATTACH THE ACCESSORIES

Insert the male part into the female part. When properly attached the accessory release button should have clicked into the other piece's inserts.

TO DETACH

Press in the accessory release button and hold it down.

Pull the two pieces appart.

Burns can occur from touching hot metal parts, hot water, brushes, accessories, pads tips or steam. Do not touch the steam hose or manipulate accessories while the unit is in use.

STEAM LANCE

Use the lance to clean surfaces that are difficult to reach.
You can use the lance with or without the brushes and use the microfiber cloth to wipe off moisture.

USE IT WITH A BRUSH

NYLON BRUSHES
(the black ones)

Ideal for delicate surfaces like:

• ovens
• stove tops
• tiles
• grout
• refrigerators
• showers
• bathtubs
• waste bins
• toys

BRASS BRUSH
(the gold one)

Use on scratch-proof surfaces like:

• BBQ grills
• oven wire racks

Hot parts. Do not handle brushes while steaming.

USE THE FLOOR TOOL WITH A MICROFIBER PAD

Lay one microfiber pad on a flat surface, with fastener strips facing upward. Align the floor tool with the pad. Make sure the floor tool is oriented with the pad, and centered as best as possible.
Press the tool firmly down onto the pad. Fastener strips will adhere to pad grips on the underside of the tool.
NOTE: Microfiber pads are machine washable. To avoid picking up lint, washing separately from other fabrics is recommended. Only use liquid detergent. Avoid using any fabric softeners or bleach. Air drying is recommended; machine drying on a low heator air dry setting is acceptable as well.

OR A MICROFIBER CLOTH

Fold the microfiber cloth on a flat surface.
Place the floor tool centered on the cloth and attach the cloth to the tool with the clips on each side.

THE FLOOR TOOL WITH CLOTH OR PAD IS PERFECT FOR:

• sealed hardwood
• sealed laminate
• glazed ceramic
• marble
• tile
• stained concrete
• linoleum
• granite
• vinyl

AVOID USING ON:

• unsealed hardwood
• unglazed ceramic

Care should also be taken when steaming sealed hardwood floors, as prolonged exposure to steam in a single spot may cause damage and discoloration. To avoid this, keep the floor tool in constant motion on these surfaces.
Steam may remove the sheen from some floors that have been treated with wax.
Before steaming any flooring, it is recommended to consult the manufacturer's guidelines.

TRIANGULAR TOOL

The triangular tool is the best tool to clean and sanitize:

• car interiors
• bathtubs
• floors
• countertops
• furniture
• mattresses

Pair it with a microfiber bonnet to reach higher temperatures and pick up dirt.

WINDOW TOOL

Makes window and mirror cleaning a breeze.

• car windshields
• soap scum and grime
• shower glass doors
• mirrors and glass

STORAGE

To prevent leaks, do not store sideways or upside down.
Always keep the unit upright.

Never use anything else then clean water in the steam cleaner.
Household descaling products, bleach or cleaning chemicals can cause harmful fumes or important damages to the product, resulting in potential damages, injuries, and/or death.

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	SOLUTION
Unit fails to heat up. The status indicator does not illuminate when power button is pressed.	Unit is not plugged in.	Plug the power cord into an electrical outlet.
	Household circuit breaker / ground fault interrupter has tripped or blown a fuse.	Reset circuit breaker / ground fault interrupter, or replace fuse. If you need assistance contact a licensed electrician.
	Unit is damaged or otherwise in need of repair.	Immediately cease usage and unplug. Contact consumer service for further assistance.
Unit fails to heat up. The status indicator does illuminate orange when power button is pressed.	Steam cleaner is empty.	Refer to filling with water section.
	Unit is damaged or otherwise in need of repair.	Immediately cease usage and unplug. Contact consumer service for further assistance.
Steam output is weak or intermittent.	Water level in steam cleaner is running low.	Refer to refilling with water.
Excessive amount of water in steam. Note: Unit produces condensation - it is normal for steam to contain some amount of water.	Water condensation in steam hose or steam hose is cold.	Point steam hose towards sink, tub or ground and shake while pressing steam release trigger . Continue until excess water is released. During use the steam hose will heat up and remove the condensation.
	Unit is not heated to full operating temperature.	Wait until the status indicator turns to green.
Accessories do not stay firmly connected to steam hose.	Accessories not properly installed.	Check to make sure that accessories are properly connected.
Floor surfaces appear cloudy or streaky after steaming.	Microfiber pad is dirty.	Replace microfiber pad with a clean one.
	Hard water residue on floor or old soap residue remaining.	Switch to distilled or de-mineralized water. Old soap residue should go away after a few passes.

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, electrical shock, or injury, the following safety precautions should always be followed when using an electrical appliance.
READ ALL INSTRUCTIONS BEFORE USE.

Any appliance is electrically live even when switched off. To reduce risk of electrical shock:

1. Always unplug power cord immediately after use.
2. Do not place or store unit where it can fall or be pulled into a sink or tub.
3. Do not place in, or drop into water or other liquid.
4. If unit falls into water, immediately unplug power cord. Do not reach into the water.

To reduce risk of burns, electrocution, fire, or injury to persons:

1. Use Neat Plus™ steam cleaner only for its intended purpose as indicated in this manual.
2. Before plugging power cord into electrical outlet, be sure that all electrical information the label conforms with your power supply.
3. To reduce likelihood of circuit overload, DO NOT operate another high wattage appliance on the same circuit as this unit.
4. To protect against risk of electrical shock, do not immerse unit in water or other liquids. Do not use power cord as handle, let it hang over edges of counters, or damaged by doors.
5. Never yank power cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
6. Do not operate unit with a damaged power cord or if the unit has been dropped or damaged. To avoid risk of electrical shock, do not disassemble unit; contact Dupray Customer Service for examination and repair. Incorrect reassembly can cause a risk of electrical shock when unit is used.
7. Close supervision is required for any appliance being used near children, pets and plants. Do not leave unit unattended while plugged in.
8. This unit is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the unit by a person responsible for their safety.
9. Do not use unit where aerosol-based products are being used, or where oxygen is being administered.
10. Unit is only meant to be used with recommended Neat Plus™ steam cleaner accessories. Using other types of attachments may cause damage to unit or injury.
11. If status indicator does not illuminate when power button is pressed while power cord is plugged in, unit is not operating normally. Immediately disconnect cord from power supply, then refer to troubleshooting guide of this manual for assistance.
12. When filling the water tank, only water should be used – other cleaning agents could damage unit or cause injury. Distilled or de-mineralized water is highly recommended, in order to minimize potential build-up of mineral deposits. Do not fill with more than 60 oz. (1800 ml) of water.
13. To reduce risk of contact with hot water or condensation emitting from steam hose, check appliance before each use by positioning it away from body and turning it on. Do not operate unit if steam hose is blocked.
14. Burns can occur from touching hot metal parts, accessories, hot water, or steam. Do not touch steam hose lance or attempt to connect accessories while unit is in use. Do not touch bottom of floor tool or attempt to attach a microfiber pad by hand while unit is in use. Use caution when you turn unit upside down – there may be hot water in the steam cleaner.
15. Use caution when using unit on uneven surfaces, such as stairs.
16. When steaming any surface for the first time, it is recommended that you consult the manufacturer's guidelines for material being steamed. For items in question, test on an inconspicuous area before proceeding.
17. Steaming unsealed hardwood or unglazed ceramic surfaces is not recommended, and may result in warping or damage to the surface. Steam may remove the sheen from surfaces treated with wax.
18. When steam mopping, never leave steam or any hot accessory resting in one spot on any surface for any period of time – prolonged exposure to heat and moisture may damage floor surfaces.
19. Do not allow power cord to touch hot surfaces during use. Secure the cord on the cord wrap when storing.
20. Do not store on its side or upside down.

IMPORTANT WARNING
Steam is a powerful tool. Like any other tool, it should be used with caution.
Certain surfaces, fabrics, materials and finishes are water and heat sensitive and can be damaged or discolored by steam.
ALWAYS check with the manufacturer of the surface or product being cleaned before using steam. TEST a small, hidden surface to make sure the surface can be steamed.
DO NOT leave steam in one spot on any surface for any period of time with a wet cleaning cloth/pad attached as this will damage your floors.
DO NOT use on unsealed wood, on wood or tile floors that are highly worn, unfinished or have a wax or oil finish. Surfaces that have been treated with wax or no-wax floors may be damaged by heat.
DO NOT use on leather, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
DO NOT use the steam cleaner for any other purpose than what is described in the instructions manual.
DO NOT use anything else than clean water inside the product.
In no event is Dupray liable for incidental or consequential damages to anyone, of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

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