Fault Messages - Printronix P5000 Quick Reference Manual

Chapter 1
Troubleshooting

Fault Messages

When a fault condition occurs, the status indicator flashes, the alarm
sounds, and a specific message appears in the display. When this
happens, correct the fault immediately.
You can correct most faults by performing a simple procedure, such as
clearing a paper jam or reloading paper. The following pages list common
fault messages and explain how to correct the fault conditions.
For more serious faults, indicated by an asterisk (*) following the fault
message, a Hewlett-Packard Customer Service Engineer will be needed.
For error messages not covered in this guide, refer to your Maintenance
Manual.
Note Faults indicated by an asterisk (*) prevent further printer operation, and the
printer power must be turned off to clear the fault.
Perform the following steps to clear a fault message after you have
corrected the fault condition:
1.
Press CLEAR, then ON LINE to continue printing.
2.
If the fault message reappears, turn the printer power off, wait 15
seconds, then turn the printer back on. Run your print job again. If the
message does not reappear during printing, no further attention is
required. If the fault message reappears, go to step 3.
3.
Press ON LINE again and resume printing. If the message does not
appear, no further attention is required. If the message reappears, call
your Hewlett-Packard Customer Service Engineer.
86