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Note: If the appliance is not working properly, the screen display will show an error message. Please refer to the troubleshooting table to find your solution.
Install the storage box onto the charging base.
Insert the end of the handle vertically into the port on the top of the vacuum as indicated until you hear a click.
Note: To disassemble, press the contacts in the hole on the back of the appliance with the appropriate tool and pull the handle upwards at the same time.
Note:
Press the Clean Water Tank release button and pull the tank outwards to remove it. Remove the cover of the Clean Water Tank and fill the tank with clean water. Install the Clean Water Tank and ensure it clicks into place.
For better cleaning performance, it is recommended to add 0.34 oz (10 ml) detergent with the bottle cap into the full Clean Water Tank, then shake gently and evenly for use. Note: Do not add any liquids other than the officially-approved cleaner. The cleaner can be available on the official online store.
To reduce the risk of fire and electric shock due to internal component damage, use only dreame AWH10 cleaning fluid intended for use with the appliance.
Gently step on the brush cover and recline the appliance backwards. Press the power switch to start operating.
Note:
Press the mode switch to switch among the Auto mode, Turbo mode and the Suction mode according to your needs.
Press the Used Water Tank release button to take out the tank. Remove the tank cover and pour out the used water. Close the tank cover and re-install the tank before use.
Note: The self-cleaning function can be enabled only when the appliance is being charged and the battery level is more than 20%.
Note:
Tips:
Note:
Note:
Remove the Used Water Tank, gently wipe the tube and the dirt sensor with a wet cloth before use.
Note: Do not rinse the tube or the dirt sensor.
If an error occurs, the appliance will stop working. Please refer to the following table for troubleshooting. If the problem persists, please contact customer service.
Error | Possible Cause | Solution |
The appliance does not work | The appliance is out of battery or its battery level is low | Fully charge its battery before use |
The appliance is in the upright position | Recline the appliance backwards | |
Blockage activated overheat protection mode | Clear the blockage and wait until the temperature returns normal | |
The Used Water Tank is full | Empty the Used Water Tank | |
The parts are not properly installed | Ensure all parts are properly in place | |
The appliance charges slowly | The temperature of the battery is too low or too high | Wait until the battery's temperature returns normal |
The suction power of the appliance is weak | The filter is clogged | Cleaning the filter |
The suction inlet or tube is blocked by a foreign object | Clean the tube and the suction inlet | |
The motor is making a strange noise | There is too much used water in the Used Water Tank | Empty the Used Water Tank |
The suction inlet is blocked | Clear any blockage in the suction inlet | |
The dust concentration indicator is solid red | The dirt sensor needs cleaning | The dirt sensor is in the tube. Follow tube cleaning instructions |
The cleaning solution concentration is too high | Dilute the cleaning solution with water at the recommended ratio | |
A third-party cleaning solution caused a large amount of foam | Use only the officially-approved cleaning solution | |
The display screen does not light up while charging | The charging base cable is not plugged into the electrical outlet | Make sure the charging base cable is plugged in |
The appliance is not placed onto the charging base properly | Make sure the appliance is placed onto the charging base properly | |
No water is coming out of the appliance | The Clean Water Tank is not properly installed in place, or the water in the Clean Water Tank is insufficient | Re-install or fill the Clean Water Tank |
It takes 30 second to dampen the brush roller | Turn on the appliance and check again in 30 seconds | |
The vent leaks water | A collision or a sharp pull causes water to enter the motor | Move the appliance gently back and forth while it is turned on |
The filter is not completely dry after being cleaned | Dry the filter completely before use | |
Self-cleaning fails | The brush roller may be jammed by large debris | Open the brush roller cover to check and clean the brush roller |
The appliance is not placed onto the charging base properly | Make sure the appliance is being charged before selfcleaning | |
Self-cleaning cannot be enabled if the battery level is lower than 20% | The self-cleaning function can only be enabled when the appliance is being charged and the battery level is more than 20% | |
The Used Water Tank is not installed in place, or the Used Water Tank is full | Re-install or empty the Used Water Tank | |
The Clean Water Tank is not installed in place, or the water in the Clean Water Tank is insufficient | Re-install or fill the Clean Water Tank | |
Poor drying performance or strange noise while drying | The air outlet and air inlet of the charging base may be blocked | Check and clear the blockage of air outlet and air inlet |
For additional support, contact us via support.us@dreame.tech
Tel: +1 (866) 977-5177
If the appliance is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error Icon | Possible Cause | Solution |
![]() | Insufficient water in the Clean Water Tank | Fill the Clean Water Tank |
![]() | The Used Water Tank is full | Empty the Used Water Tank |
![]() | Brush roller stuck | Clean the brush roller with the provided cleaning brush |
![]() | Blocked tube | Check whether the filter is clogged Alternatively, clean the tube and the dirt sensor |
Error Code | Possible Cause | Solution |
E1-E7 | Error | Restart the appliance for troubleshooting. If the problem persists, please contact customer service |
H1-H6 | ||
H7 | Battery overheating | Wait until the battery's temperature returns normal |
Wet and Dry Vacuum | |||
Model | HHR30B | Charging Time | approx. 3.5 hours |
Drying time | 1 hour | ||
Rated Voltage | 21.6 V ![]() | Rated Power | 300 W |
Used Water Tank Capacity | 16.9 fl oz | Clean Water Tank Capacity | 30.4 fl oz |
Charging Base | |||
Model | HCBG | ||
Rated Input | 120 V ![]() 0.8 A (charging) | Rated Output | 28 V ![]() |
Rated Power (during drying) | 110 W | Rated Power (during charging) | 45 W |
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
Household use only.
To reduce the risk of fire, electric shock, or injury:
The high-quality product is engineered for optimal performance. If you have any questions on the product, please contact us: support.us@dreame.tech
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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