Dreame R20 Cordless Stick Vacuum User Manual

Safety Instructions

To prevent accidents including electric shock or fire caused by improper use, please read this manual carefully before use and retain it for future reference.

• This product can be used by children aged from 8 years and above and persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge under the supervision of a parent or guardian to ensure safe operation and to avoid any risk of hazards. Cleaning and maintenance shall not be carried out by children without supervision.
• The vacuum is not a toy. Children shall not play with or operate this product. Please exercise caution when using the vacuum near children. Do not allow children to clean or maintain the vacuum unless supervised by a parent or guardian.
• Do not use the vacuum outdoors or on wet surfaces. Only use the vacuum on dry indoor surfaces. Do not touch the plug or any part of the vacuum with wet hands.
• To reduce the risk of fire, explosion, or injury, make sure that the lithium battery and charging adapter are undamaged before use. Do not use the vacuum if either the lithium battery or charger is damaged.
• The smart multi-surface brush, motorized mini-brush, battery, carbon fiber rod, and vacuum are electrically conductive and should not be immersed in water or other liquid. Make sure to dry all filters after cleaning.
• To prevent injury caused by moving parts, turn off the vacuum before cleaning the smart multi-surface brush. The smart multi-surface brush, dust cup and filter must all be properly installed before using the vacuum.
• Only use the original charging adapter. Never use an unoriginal adapter, as this may cause the lithium battery to catch fire.
• Do not use the vacuum to pick up flammable or combustible liquids, such as gasoline, or bleach, ammonia, drain cleaners or other liquids.
• Do not use the vacuum to pick up drywall particles, ashes like fireplace ash, or smoking or burning materials such as coal, cigarette butts or matches.
• Check the area to be cleaned before use. To prevent the openings from being blocked, clear the larger paper, spitball, plastic cloth or sharp objects (such as glass, nails, screws, coins, etc.) and any object which is larger than openings.
• Keep hair, loose clothing, fingers and other parts of the body away from the vacuum's openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
• Do not put any object into the vacuum's openings. Do not use the vacuum with any opening blocked. Keep free of dust, lint, hair, or other items which may reduce airflow.
• Do not lean the vacuum against a chair, table, or other unstable surface, as this may cause damage to the machine or personal injury. If the vacuum becomes damaged or is otherwise malfunctioning, please contact our authorized service department. Never attempt to disassemble the device on your own.
• All instructions in the manual for recharging the battery must be strictly followed. Failure to properly charge the battery within the specified temperature range could damage the battery.
• Only use accessories and replacement parts recommended by the manufacturer.
• Make sure the vacuum is unplugged when not used for extended periods as well as prior to performing any maintenance or repairs.
• Please be extra careful when using the vacuum to clean stairs.
• Do not install, charge, or use this product outdoors, in bathrooms, or around a pool.
• 
  Fire Hazard Warning: Do not apply any type of fragrance to the vacuum's filter. These types of products are known to contain flammable chemicals which may cause the vacuum to catch fire.
• Only use the original charger (Model ZD024M340090EU). Failing to do so may cause the lithium-ion battery to catch fire.
• Only use the approved battery type (Model P2033-8S1P-GYA). Failing to do so may cause the lithium-ion battery to catch fire.
• If the battery material is released, remove personnel from area until the batteries cool down and fumes dissipate.
• Provide maximum ventilation to clear out hazardous gases and avoid skin and eye contact or inhalation of vapors.
• Remove spilled liquid with absorbent and incinerate waste.
• Do not use and store in extremely hot or cold environments (below 0℃ /32°F or above 40below 40℃ /104°F.℃ /104°F). Please charge the cordless vacuum in temperature above 0℃ /32°F and
• This product is designed for home use only.

We, Dreame Trading (Tianjin) Co., Ltd., hereby, declares that this equipment is in compliance with the applicable Directives and European Norms, and amendments. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com
For detailed e-manual, please go to https://global.dreametech.com/pages/user-manuals-and-faqs

Product Overview

Accessory List

Note: The images in this manual are for illustrative purposes only. The actual product may differ.

Component Names

Introduction of Display Screen

High-temperature Alert

Roller Brush Stuck

Air Duct Blocked

Error

Filter uninstalled/Filter is expiring

Charging/Low Battery Level Indicator

• Blinking red: Battery level ≤ 10%
• Pulsing red: Battery level ≤ 10% (charging)
• Pulsing green: Battery level > 10% (charging)

Trigger Switch Lock
Press briefly to enter/ exit lock.

Battery Level Percentage
When the display shows "LO", it indicates that the battery level is lower than 10%.

Suction Level/Dust Level
The color of fan-shaped icon changes with the amount of dust in real time.

• Red: High
• Orange: Med
• Green: Low

Installation

Vacuum Installation Diagram

Click

2-in-1 Charging & Storage Mount Installation Diagram

1. The bottom of the mounting template sticker should be level and at least 115 cm from the ground. The top should have at least 30 cm* of clearance above it.
2. Use a power drill with an 8 mm drill bit to drill a hole into each marker on the mounting template sticker, then insert a wall plug into each hole.
3. Align the locating holes on the mount with the holes on the wall. Fasten it to the wall with the included screws.

*30battery in the future. cm: Leave enough space just in case you may need to purchase the replaceable

Note:

• The 2-in-1 charging & storage mount is an optional accessory. You can install it based on your needs.
• The 2-in-1 charging & storage mount should be installed in a cool, dry place with an electrical outlet nearby. Prior to installing, ensure that there are no electrical wires or pipes in the space directly behind where the mount will be installed.

Charging

Note:

• Fully charge the vacuum before using it for the first time.
• A full charge will take approx. 4 hours.
• Vacuuming in Turbo Mode for a prolonged period will cause the battery to heat up, which increases charging time. Allow the vacuum to cool down for 30 minutes before charging it.

Charging Methods

Charging the vacuum with the charger

Charging the vacuum on the charging mount

Battery Status Display

Display Screen
The number on the display screen represents the current battery level in a percentage during charging. When the number becomes 100, the battery is fully charged.

LED Battery Status Indicator
When charging, the indicators blink white. When the charging is completed, the indicators keep solid white.

Note: Once the vacuum is fully charged, the indicator will turn off after 5 minutes, and the vacuum will enter energy-saving mode.

Care & Maintenance

Tips:

• Always use genuine parts to keep your warranty from becoming void.
• If the filter or nozzle becomes clogged, the vacuum will stop working shortly after being turned on. To restore normal functions, clean the filter and/or nozzle.
• If the vacuum is not be used for an extended period, fully charge it, unplug its charger, and store it in a cool, low-humidity environment away from direct sunlight. To avoid over-discharging the battery, recharge the vacuum at least once every three months.

Cleaning the Vacuum Cleaning the Dust Cup, Pre-Filter, and Cyclone Assembly

Wipe the vacuum with a soft dry cloth.

1. Press the dust cup bottom cover release button, then empty the contents.
   
2. Push the dust cup release switch in the direction indicated by the arrow, then gently remove the dust cup from the vacuum.
   

Note:

• The vacuum's cleaning ability will be reduced if the dust cup is filled to the "MAX" mark. To regain performance, empty the dust cup in a timely manner.
• Before emptying the cup, make sure the vacuum is disconnected from the power, and do not press its power button.

3. Remove the pre-filter first, then lift the handle of the cyclone assembly and turn it counterclockwise until it stops, then pull to lift out the cyclone assembly.
   
4. Wipe the dust cup with a soft wet cloth. Pay attention to wring out the discloth before using.
   
   NOTE:
   To reduce the risk of electric shock, do not rinse the dust cup with water.
5. Rinse the cyclone assembly and pre-filter until they are clean. After washing, air dry for at least 24 hours.
   

Note: It is recommended to clean the pre-filter at least once every 3 months and the cyclone system at least once every 6 months.

Installing the Dust Cup, Pre-Filter, and Cyclone Assembly

1. Insert the cyclone assembly vertically into the dust cup, and make sure that the handle of the cyclone assembly line up with the slot on the left side of the dust cup. Turn the handle clockwise until it locks, then flip the handle down.
2. Place the pre-filter with its front side facing up into the cyclone assembly.
   
3. Slightly tilt the dust cup so its slot aligns with the clip on the vacuum. Then gently push the dust cup until it clicks into place.
   

Cleaning the Filter

1. Remove the dust cup as shown in the figure.
   
2. Remove the filter from the vacuum by pulling it down in the direction shown in the figure.
   
3. Clean the filter with clean water. Make sure you rotate the filter 360° to thoroughly and remove all dust caught in the filter. Lightly tap the filter several times to remove any excess dirt.
   
4. Allow the filter to air dry for 24 hours.
   

Note:

• It is recommended to clean the filter once every 4 to 6 months.
• Only use clean water to wash the filter. Do not use detergent.
• Do not attempt to clean the filter with a brush or finger.

Installing the Filter

1. Insert the filter into the vacuum and gently press down, as illustrated.
   
2. Reinstall the dust cup.
   

Cleaning the Smart Multi-Surface Brush

1. Turn the lock counterclockwise until it stops, then remove the brush roller from the brush.
   
2. Use scissor to cut off the hairs and fibers that get stuck on the brush. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.
   
3. When it is dirty, rinse the brush roller with clean water until it is clean.
   
4. Stand the brush roller upright for at least 24 hours until it is fully dry.
   

Cleaning the Soft Roller Brush

1. As shown in the picture, press the brush roller release button to remove the roller from the slot.
   
2. Use scissors to cut off the hairs and fibers that get stuck on the brush roller and the wheels. Wipe the dust from the notch and transparent cover with a dry cloth or paper towel. Thoroughly dry before use.
   
3. When it is dirty, rinse the brush roller with clean water until it is clean.
   
4. Stand the brush roller upright for at least 24 hours until it is fully dry.
   

Cleaning the Motorized Mini-Brush

1. Use a coin as illustrated to rotate the lock counterclockwise until you hear a click.
   
2. After unlocking the motorized mini-brush, remove the brush roller, then rinse and clean it.
   
3. Stand the brush roller upright in a wellventilated area for at least 24 hours until it is fully dry.
   
4. Once the brush roller is dry, reinstall it by following the disassembly steps in reverse.
   

Documents / Resources

References

• Dreame Global | Smart Robot Vacuum Cleaners
• User Manuals and FAQs | Dreame Official Site – Dreame Global

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