Dreame X30 Ultra RLX56CE Manual

Product Overview

Package Contents

Other Accessories

Main Unit

Note:

• Press any button on the robot to pause while the robot is cleaning or returning to charge.
• Child Lock can be enabled/disabled through the Dreamehome App.

Unit and Sensors

Dust Box

Mop Assembly

Base Station

Note: The water hookup kit for auto refilling and draining needs to be purchased separately. (Only available in specific regions)

Preparing Your Home

Before cleaning, please move away unstable, fragile, valuable or dangerous items, and clean up cables, cloths, toys, hard objects and sharp objects on the ground to avoid being entangled, scratched or knocked over by the robot and causing losses.

Open the door of the room to be cleaned, and put the furniture in its proper place to leave more space.

Before cleaning, place a physical barrier at the edge of the stairs and sofa to ensure the secure and smooth operations of the robot.

To prevent the robot from not recognizing areas that need to be cleaned, do not stand in front of the robot, threshold, hallway, or narrow places.

Note:

• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• LED auxiliary lights will provide auxiliary lighting in dimly lit environments.
• Do not vacuum hard objects like stones, steel balls and toy parts, or sharp objects like construction waste, broken glass and nails, otherwise the ground may be scratched.

Before Use

1. Place the Base Station and Connect to an Electrical Outlet
   Place the base station in a location that is as open as possible with a good Wi-Fi signal. Remove any objects that are closer than 60" (1.5 m) from the front and 2" (5 cm) from either side of the base station. Insert the power cord into the base station and plug it into the socket.
   

Note:

• Make sure that no objects might block the signaling area.
• To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

2. Remove the Protection of Washboard and Install the Ramp Extension Plate
   Remove the protection of washboard, and then put the washboard back into the base station downwards in an inclined way. Then install the ramp extension plate down to the base station.
   
3. Remove Robot Protections and Install the Side Brush and Mop Assembly
   

Note: Install the side brush until it clicks into place.

4. Connect the Robot to the Base Station
   Press and hold the button on the robot for 3 seconds to turn it on. Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station.
   Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.
   
5. Add the Cleaning Solution (Cleaning Fluid Section)
   1. Remove the dust tank cover and pull out the auto-detergent compartment.
      
   2. Open the upper lid of the compartment and add the cleaning solution.
      
   3. Close the lid of the compartment, put it back into the base station, and then reinstall the dust tank cover. The cleaning solution will be added automatically while working.

Note:

• Do not add any liquid other than the officially-approved cleaning solution to help prevent malfunction.
• Install the auto-detergent compartment until it clicks into place.

To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Dreame Trading (Tianjin) Co., Ltd. cleaning fluid (for DreameBot X30 Ultra) intended for use with this appliance.

6. Add Water to the Clean Water Tank
   Take out the clean water tank from the base station and fill up the tank with clean water. Then install it back into the base station.
   

Note: Do not add hot water into the water tank, as this may cause the tank to become deformed.

Connecting with the Dreamehome App

1. Download the Dreamehome App
   Scan the QR code on the robot, or search "Dreamehome" in the app store to download and install the app.
   

Note:

• Only 2.4 GHz Wi-Fi is supported.
• Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

2. Add Device
   Open the Dreamehome app, tap " " in the upper right corner, and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.
   Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection.
   

How to Use

Turn On/Off

Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the button for 3 seconds.

Fast Mapping

After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

Pause/Sleep

When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot, or use the app to wake up the robot.
Note: If the robot is paused and placed onto the base station, the current cleaning process will end.

Auto Resume Cleaning

If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.
Note: To use this function, please enable it in the app.

Do Not Disturb Mode

When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator goes out. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by default.

Note:

• The scheduled cleaning tasks will be performed as usual during the DND period.
• The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning

When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

Device Restarting

If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.

Vacuum and Mop

Note: When using the mop assembly for the first time, the robot performs the "Vacuum and Mop" task by default.

1. Start cleaning
   Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

Note:

• To ensure the robot easily returns to the base station after cleaning, it is recommended to make the robot start from the base station. · The mop pads will be cleaned before the robot starts mopping, please wait patiently.
• Do not move the base station, the clean water tank, the used water tank, or the washboard during operation.
• Hot water cleaning can be enabled in the app for mop pad and washboard base cleaning tasks, which applies to all modes. To prevent scalding, do not touch the water outlet when the function is on.

2. Auto mop washing
   When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app. The base station will automatically refill the robot's water tank and the robot will resume cleanup.
3. Automatically empty the dust box and wash and dry the mop pads
   After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust box. Then it will wash and dry the mop pads.
   

Note:

• If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box.
• The base station will empty the dust box according to the setting in the app.

4. Clean the used water tank
   After the robot has completed its task, please clean the used water tank to prevent any odor.

Mop after Vacuuming

Enable the mopping after vacuuming function in the app, and the robot will automatically remove the mop assembly on the base station to vacuum the floor. After vacuuming is completed, the robot will return to the base station to install the mop assembly and the base station will automatically start emptying the dust box. And then, the robot will start mopping after the main brush is raised.

Vacuum Only

Enable the vacuuming function in the app, and the robot will automatically remove the mop assembly on the base station and start vacuuming.

Mop Only

Enable the mopping function in the app, and the robot will automatically check if the mop assembly is installed on the base station. If not, the robot will install the mop assembly and start mopping after the main brush is raised.

Routine Maintenance

Parts

To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.

Part	Maintenance Frequency	Replacement Period
Used water tank	After each use	/
Clean water tank	Once every 2 weeks
Main brush		Every 6 to 12 months
Dust box's filter		Every 3 to 6 months
Side brush
Mop pad holder		/
Washboard	Once every month	/
Base station's signaling area
Base station's charging contacts
Base station's auto-empty vent
Omnidirectional wheel
Edge sensor
Laser Distance Sensor (LDS)
Line laser sensor
AI visual sensor
Carpet sensor
Cliff sensors
LED auxiliary lights
Robot's charging contacts
Bumper
Robot's auto-empty vent
Robot's automatic water refilling inlet
Bottom of the robot
Dust box	Clean it as needed
Dust bag	/	6-8 weeks
Mop pad		Every 1 to 3 months

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Washboard Base

The base station will perform washboard self-cleaning along with each mop pad cleaning. For deep cleaning, please refer to the following steps.

1. Enable the washboard base cleaning function in the app, and the robot will exit the base station automatically. Take out the washboard and wait for water to fill the washboard base.
   
2. Rinse the washboard with clean water, and use the cleaning tool to clean the washboard base.
   
3. After a moment, the base station will automatically pump out the used water. Then wipe the washboard base with a soft and dry cloth, and put the washboard back into place.
   Note: When the cleaning task is done, put the washboard back into the base station downwards in an inclined way.
   
4. Use the app or briefly press the button on the robot to make it return to the base station.
   Note: During cleaning, do not make the robot return to the base station.
   

Dust Bag

1. Remove the dust tank cover and discard the dust bag.
   Note: Pulling upwards on the handle will seal the bag to prevent the dust and debris from accidentally falling out.
   
2. Remove the dust and debris from the filter with a dry cloth.
   
3. Install a new dust bag.
   
4. Reinstall the dust tank cover.
   

Used Water Tank

1. Remove the used water tank, open its cover and pour out the used water.
   
2. Rinse the used water tank with clean water, and use the provided cleaning tool to clean the inner wall of the used water tank.
   Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.
   

Main Brush

1. Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.
   
2. Pull out the brush covers at both ends of the brush as shown in the figure. Use the provided cleaning tool to remove any hair tangled in the brush. Reinstall the brush covers on both ends of the brush, and then reinstall the brush. Press on the brush guard to lock it in place.
   

Side Brush & Mop Pad Holder

Remove and clean the side brush and mop pad holder.

Omnidirectional Wheel

Note:

• Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.
• Rinse the omnidirectional wheel under the running water and put it back after drying it completely.

Dust Box

1. Open the robot cover and press the dust box clip to remove the dust box.
   
2. Open the dust box side cover and empty the dust box as shown in the diagram.
   

Filter

1. Remove the filter and tap its basket gently.
   Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.
   
2. Rinse the dust box and filter with water and dry them completely before reinstalling.
   

Note:

• Rinse the dust box and filter with clean water only. Do not use any detergent.
• Use the dust box and filter only when they are completely dry.

Unit Sensors and Charging Contacts

Wipe sensors and charging contacts of the robot by using a soft and dry cloth, as shown in the figure

Note: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Charging Contacts

Clean the charging contacts and the signaling area of the base station with a soft and dry cloth.

Auto-empty Vents

Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

Mop Pad

Remove the mop pad from the mop pad holder to replace it.

Battery

The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.

Troubleshooting

Problem	Solution
The robot will not turn on.	The battery is low. Recharge the robot on the base and try again. The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32°F (0°C) and 104°F (40°C).
The robot will not charge.	The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in. The contact between the charging contacts on the base station and the robot is poor, please clean the charging contacts. Check whether there is any foreign object at the connector of the robot and remove the foreign object if any.
The robot fails to connect to Wi-Fi.	The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct. The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection. The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage. The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.
The robot cannot find and return to the base station.	The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to the power supply or place the robot onto the base station to charge. There are too many obstructions around the base station. Place the base station in a more open area. Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station. Wipe the signaling area on the base station to remove dust or debris.
The robot gets stuck in front of the base station and cannot return to it.	Clear any obstruction within 2" (5 cm) on the left and right sides or within 60" (1.5 m) in front of the base station to prevent the robot from being blocked. The route for returning to charge is blocked, e.g. the door is closed. The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again. It is recommended to move the base station to a different place and try again. Make sure the ramp extension plate is installed properly.
The robot will not turn off.	The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and then press and hold the button for 3 seconds to turn it off. If the robot cannot be turned off by performing step 1, press and hold the button for 10 seconds to forcibly turn off the robot. If the problem persists, please contact after-sales service.
The charging speed is slow.	It takes about 4.5 hours to fully charge the robot when its battery is low. If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life. The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.
The noise increases while the robot is operating.	Check whether the dust box filter is clogged. If so, clean it or replace it. A hard object may be caught in the main brush or the dust box. Check and remove any hard object. The main brush or the side brush may become tangled. Check and remove any foreign objects. Switch the suction mode to Standard or Quiet.
The robot moves without following the set route.	Objects such as power cords and slippers should be organized before using the robot. Working on wet slippery surfaces causes the main wheel to slip. It is recommended to dry the wet places before using the robot. Wipe the line laser sensors and the AI visual sensor on the robot with a clean, soft cloth to keep them clean and unobstructed.
The robot misses the rooms to be cleaned.	Make sure that the doors of the rooms to be cleaned are open. Check whether there is a threshold higher than 0.8'' (2 cm) at the door of the room. The robot cannot climb over high thresholds or steps. The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally. Please try drying the floor before using the robot.
The robot will not resume cleaning after charging.	Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning. The robot will not resume cleaning after you manually place the robot on the base station or send the robot to charge via the app or the button .
The station cannot automatically empty the dust box.	Check whether the dust bag in the dust tank is full. If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time.
The water level in the washboard is abnormal.	Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the problem persists, please contact the after-sales service team. Gently press down on the used water tank to make sure it is installed correctly. Remove the washboard and check whether the sewage drain is blocked and clean it. Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.
The mop pad holder is raised abnormally.	Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team.
There is water under the clean water tank or around the seal.	When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is normal. Please wipe with a dry cloth.

For additional services, please contact us via support.us@dreame.tech
Tel: +1 (866) 977-5177

Specifications

Robot
Model	RLX56CE
Charging Time	Approx. 4.5 hours
Rated Voltage	14.4 V
Rated Power	75 W
Operation Frequency	2400–2483.5 MHz
Maximum Output Power	<20 dBm
Base Station
Model	RCXE0304
Rated Input	120 V~60 Hz 6.5 A (during dust emptying)
Rated Output	20 V DC, 2 A
Rated Power (during hot water cleaning)	1240 W

Under normal use of condition, this equipment should be kept a separation distance of at least 8" (20 cm) between the antenna and the body of the user.

Note: Rated Power (during hot water cleaning) is determined by the power value during the representative period (water temperature 25°C/77 ℉).

Safety Information

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

SAVE THESE INSTRUCTIONS
Household use only.

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle the base station, including charger plug, and charger terminals with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• 
  To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Dreame Trading (Tianjin) Co., Ltd. cleaning fluid intended for use with this appliance. See the Cleaning Fluid section of this manual.
• Do not use without dust bag.
• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
• Do not use and store in extremely hot or cold environments (below 0°C/32°F or above 40℃/104 ℉). Please charge the robot in temperature above 0℃/32 ℉ and below 40℃/104 ℉.
• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
• Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
• 
  When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
• 
  Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
• Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
• Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130℃/266 ℉ may cause explosion.
• Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Do not use the vacuum on a wet surface.
• Use only with RCXE0304 supply unit.
• Risk Of Injury. Brush May Start Unexpectedly. Switch off the appliance and Remove the brush Before Cleaning or Servicing.
• Unplug before cleaning or servicing.

To disable Wi-Fi module on robot, power the robot ON. Place the robot on the Base Station. Ensure the Charging Contacts on robot and the Base Station Pins make a connection.
Press and hold the Dock Button on the robot for 20 seconds until the Wi-Fi module is turned off.
When the Wi-Fi module is turned off, press any button on the robot to turn the Wi-Fi module on.

	Direct current
~	Alternating current

This Device Complies with DHHS Radiation Rules, 21CFR Chapter 1, Subchapter J.
I: ON
O: OFF

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated as below. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

For more support, contact us via support.us@dreame.tech
Website: https://global.dreametech.com
Tel: +1 (866) 977-5177
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
Address: Room 2112-1-1, South District, Finance and Trade Center, No.6975 Yazhou Road,
Dongjiang Bonded Port Area, Tianjin Pilot Free Trade Zone, Tianjin, China
Made in China

Documents / Resources

References

• Dreame Global | Smart Robot Vacuum Cleaners

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Dreame X30 Ultra RLX56CE Manual