Philips HQ8170 User Manual page 12

EnglisH
14
6 Remove the power unit cover by means of a
screwdriver.
 Remove the battery.
Be careful, the battery strips are very sharp.
Do not connect the shaver to the mains again after
the battery has been removed.
Guarantee & service
If you need information or if you have a problem,
please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre
in your country (you find its phone number in
the worldwide guarantee leaflet). If there is no
Customer Care Centre in your country, go to
your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and
Personal Care BV.
Troubleshooting
1 Reduced shaving performance.
- Cause 1: the shaving heads are dirty.The shaver
has not been rinsed long enough or the water
used was not hot enough.
Clean the shaver thoroughly before you continue
shaving. See chapter 'Cleaning and maintenance'.
- Cause 2: long hairs are obstructing the shaving
heads.
Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and maintenance',
section 'Every six months: shaving heads'.
- Cause 3: the shaving heads are damaged or worn.
Replace the shaving heads. See chapter
'Replacement'.