Bootloader Version; Troubleshooting - Shell Recharge Advanced View 2.3 User Manual

The charge point had a technical issue and has been replaced by a new charge point or the SMED has been
ƒ
replaced;
In any of these cases, contact Shell Recharge for an update on how to check your historic sessions details, by
calling: +49 (0)30 215 028 48 (DE).

Bootloader version

The bootloader version is shown on the display while the charge point is booting (see figure ).

Troubleshooting

6 WARNING
Troubleshooting must be carried out by a trained electrician who works in accordance with all relevant local
ƒ
laws and regulations.
The charge point is connected to the electricity grid and even if the equipment is switched off, hazardous
ƒ
voltages may be present at the input terminals.
Do not carry out any work in rainy conditions or when the humidity is above 95%.
ƒ
NOTICE
If the issue is not solved after consulting this troubleshooter, please contact your local Shell Recharge
Installation desk to get more help.
User manual – Advanced View 2.3 - 075SRUSR01EN
-- ACTIVE STATIC PROTECTIONS ---
SINGLE BANK ACTIVE
STATIC WRP ACTIVE
STATIC PCROP ACTIVE
STATIC RDP ACTIVE
-- ACTIVE RUNTIME PROTECTIONS ---
DMA
FIREWALL
WATCHDOG
---------------------------------
SE INIT - SUCCESS
Bootloader v1.0.2
STATE: CHACK STATUS ON RESET
INFO: SOFTWARE RESET
Error reset count = 0
Last execution status was:
Checking status on Reset.
Last execution detected error was:
No error. Success.
Checking for upload request...
STATE: CHECK USER FW STATUS
Valif FW v: 1
FW Hash 5e93dc9cb12dac0684a5fe845af6bf
679ed3d67b628772f1b79762c177cc48a9
STATE: VERIFY USER FW SIGNATURE
EN
14