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Shell Recharge Advanced View 2.3 User Manual

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User manual
Advanced View 2.3
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Summary of Contents for Shell Recharge Advanced View 2.3

  • Page 1 User manual Advanced View 2.3 Powered by Shell Recharge - driven by you.

  • Page 2: Table Of Contents

    Table of content Preface Legal compliance Original instructions M&E certification Copyright Requirements for MessEV acceptance Disclaimer of liability Regular use About this document Other relevant documents User interface Used symbols in this document Explanation of the charge point light Used abbreviations / terminology in this document 4 Start charging During a charge session Safety...

  • Page 3: Preface

    – including without limitation, any indirect, personal or consequential loss or damage – arising from or in connection with the use of this manual. Nor does Shell Recharge accept any liability for any such loss or damage arising out of your reliance on any information contained in this manual. The manufacturer reserves the right to modify this manual without notification beforehand.

  • Page 4: Used Abbreviations / Terminology In This Document

    Used abbreviations / terminology in this document AC supply Alternating current supply. Electrical device that supplies electric power to an electrical load, delivered by alternating current Centimeter Decibel per milliwatt Direct current DHCP Dynamic Host Configuration Protocol Dynamic Power Management Electricity grid An interconnected network for delivering electricity from producers to consumers Electric vehicle...

  • Page 5: Safety

    Safety Introduction Observe the instructions in this manual before you start operating the product. If you fail to follow the instructions from this manual you can put yourself and others in danger. Always comply with the information, such as labels and the nameplate, attached directly to the product and keep the information in a legible condition.

  • Page 6: Labels

    Labels Description of the product Main parts RFID reader Type 2 EV plug socket and cover lid, or dummy socket LED status indicator for tethered cable Identification label with serial number SMED proximity sensor Product details SMED LCD user display Technical specifications Communication User interface...

  • Page 7: Smed Sticker

    Environmental conditions Protection Class II Operating temperature range -30 °C to +40 °C Storage temperature range -40 °C to +85 °C Operating humidity range 5% to 95% Relative humidity < 75% year’s average at 21°C < 95% less than 30days/year, at 25°C Operating air pressure range 860 hPa to 1060 hPa Pollution degree...

  • Page 8: Requirements For Messev Acceptance

    Users of the View charge point must: for as far as possible, ensure that the charge point meets the legal requirements and must confirm that he ƒ fulfils his obligations. ensure that invoices, to the extent that they are based on measured values, are made by the person for whom ƒ...

  • Page 9: Explanation Of The Charge Point Light

    NOTICE If the charge point light is blinking red, the session is not authorised. NOTICE Contact Shell Recharge for assistance if you are having trouble starting a transaction. User manual – Advanced View 2.3 - 075SRUSR01EN...

  • Page 10: During A Charge Session

    When the charge session is authorised, a transaction ID (L-TX-ID) is generated and shown above the UID at the bottom of the display (see figure ). During a charge session While the charge session is in progress, the energy consumption and session duration are shown on the display (see figure ).

  • Page 11: Stop Charging

    Stop charging Stop the charge session by: Scanning the QR code with your smartphone and following the steps online, alternatively you can type the address as shown below the QR code into the browser of your device. Swiping your charge token above the charge point light. NOTICE You can only stop an active charge session using the same UID that started the charge session.

  • Page 12: Historic Charge Session Data

    A screen is shown shortly where we recommend you to take a picture of the upcoming charge session overview (see figure ). The charge session overview with all legally relevant data is shown on the display (see figure ). Take a picture of the charge session overview to use as reference for verification against your bill/invoice later. To stop charging when AutoCharge is configured, unlock the charging cable at the side of the electric vehicle.
  • Page 13 After a couple of seconds, the charge point shows how long you still have to hold your charge token above the charge point light (see figures -). All stored charge sessions for this UID using this charge point are shown on the display one by one, in reversed chronological order.

  • Page 14: Bootloader Version

    The charge point had a technical issue and has been replaced by a new charge point or the SMED has been ƒ replaced; In any of these cases, contact Shell Recharge for an update on how to check your historic sessions details, by calling: +49 (0)30 215 028 48 (DE). Bootloader version...

  • Page 15: Charge Point Troubleshooting

    If, after resetting the MCB, RCD or RCBO, the device cannot be activated or immediately trips again; please contact Shell Recharge or your installer. Please contact your local Shell Recharge Installation desk.
  • Page 16 100 Ohms. If it is higher, install a proper grounding solution. For example: add an earthing rod directly connected to the charge point. If no result: ƒ Charge point may be broken, please contact your local Shell Recharge Installation desk. User manual – Advanced View 2.3 - 075SRUSR01EN...
  • Page 17 If no result: ƒ Charge point may be broken, please contact your local Shell Recharge Installation desk. LED light is The charge point may be faulted Reboot the charge point by turning it off by flipping...
  • Page 18 If the vehicle is tested okay by the car dealer and the DPM module is disabled, but the light still remains green while you suspect that the charge point should be charging, please contact your local Shell Recharge installation desk. LED light is...

  • Page 19: Dynamic Power Management Troubleshooting

    Check if there are damages in the DPM data cable. If damages are found, replace or fix the DPM data cable. Please contact your local Shell Recharge Installation ƒ The charge point may be faulted desk. PWR - Yellow LED ƒ...

  • Page 20: Maintenance

    (when applicable) as well as for evidence of water leaks. In case of any of these, suspend use of the charge point, switch off the protection device in which the charge point is installed and contact Shell Recharge Solutions.
  • Page 21 Comply with local legal regulations and provisions when recycling or disposing of the product, the individual components and the packaging. A product marked with the WEEE symbol must be sent for separate collection of electrical and electronic devices. User manual – Advanced View 2.3 - 075SRUSR01EN...
  • Page 22 UK English | Original instructions 075SRUSR01EN | 09/2023 Shell EV Charging Solutions B.V. Rigakade 20, 1013 BC | Amsterdam, The Netherlands +31880109500 | www.shellrecharge.com...