Troubleshoot Internet Browsing; Changes Are Not Saved; Troubleshoot Wifi Connectivity - NETGEAR Nighthawk RS200 User Manual

Nighthawk WiFi 7 Dual-Band Router Model RS200, Model RS150v1

Troubleshoot Internet browsing

If your router can obtain an IP address but your computer is unable to load any web
pages from the Internet, it might be for the following reasons:
• The traffic meter is enabled, and the limit was reached.
By configuring the traffic meter not to block Internet access when the traffic limit is
reached, you can resume Internet access. If your Internet service provider (ISP) sets
a usage limit, they might charge you for the overage.
• Your computer or mobile device might not recognize any DNS server addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use.
If you entered DNS addresses during the router's configuration, restart your computer
or mobile device, and verify the DNS addresses. Make sure that your computer or
mobile device is configured to receive DNS server addresses automatically and that
you did not manually specify any DNS server addresses in your computer or mobile
device.
• The router might not be configured as the default gateway on your computer or
mobile device.
Make sure that your computer or mobile device is configured as a DHCP client (for
most devices, this is the default setting) so that the computer or mobile device can
automatically receive an IP address from the router. If you need to enable the DHCP
client on your computer or mobile device, restart the computer or mobile device,
and then verify the gateway address.

Changes are not saved

If the router does not save the changes that you make in the router web interface, do
the following:
• When entering configuration settings, always click the Apply button before moving
to another page or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. It is possible that the changes
occurred, but the old settings might be in the web browser's cache.

Troubleshoot WiFi connectivity

If you are experiencing trouble connecting over WiFi to the router, try to isolate the
problem:
Troubleshooting 193 User Manual