Compaq Armada E700 Series Maintenance And Service Manual page 44

Table 2-9
Continued
Problem
Battery pack will not charge. Battery pack was exposed to
Computer shut down and
memory was lost when
replacing the battery pack.
Battery charge does not last
very long.
Date and time must be set
every time computer is
turned on.
Battery gauge seems
inaccurate.
Battery pack is warm after
charging.
Possible Cause
temperature extremes.
Battery pack is already
charged.
Battery pack has exceeded
its useful life cycle.
Hibernation was not initiated
before removing the battery
pack.
Battery is exposed to higher
temperatures.
Battery is exposed to
extremely cold temperatures.
Battery conservation is
disabled or set to drain.
An external device is draining
the battery.
Battery gauge may be
inaccurate and require
recalibration.
The Real Time Clock battery
has reached the end of its
useful life.
The battery pack may need
calibration.
The battery pack has reached
the end of its useful life.
Warming occurs during
charging.
Solution
Allow time for the battery pack
to return to room temperature.
No action required.
Use a different battery pack.
Work is lost.
Put the computer in a cooler
place and recharge the battery
pack.
Put the computer in a warmer
place and recharge the battery
pack.
NOTE: The recommended
operating temperature range for
the battery is from 10°C to 40°C
(50°F to 104°F). The
recommended storage
temperature range for the
battery is from 0°C to 30°C (32°F
to 86°F).
Reset the battery conservation
level.
Turn off or remove any external
device or PC Cards when not in
use.
Recalibrate the gauge.
I Restore power, then turn on
the computer with the power
switch
I
Contact your Compaq
authorized service provider to
replace the Real Time Clock
battery.
Recalibrate the battery.
Replace the battery pack.
No action required.
Troubleshooting 2-15