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Compaq Evo N600c Maintenance And Service Manual

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Maintenance and Service Guide

Compaq Evo N610c and Evo N600c
Document Part Number: 279362-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting problems, and performing
disassembly procedures.

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Summary of Contents for Compaq Evo N600c

  • Page 1: Maintenance And Service Guide

    Maintenance and Service Guide Compaq Evo N610c and Evo N600c Document Part Number: 279362-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting problems, and performing...
  • Page 2 © 2002 Compaq Information Technologies, L.P. Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq Information Technologies Group, L.P. In U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation. In U.S. and/or other countries. Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other countries.

  • Page 3: Table Of Contents

    Contents 1 Product Description 1.1 Models ........1–2 1.2 Features .
  • Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . . 3–1 3.2 Notebook System Major Components ... . 3–2 3.3 Miscellaneous Plastics Kit Components .
  • Page 5 Contents 5.10 Switch Cover ......5–27 5.11 Display ........5–29 5.12 Top Cover.

  • Page 6: Product Description

    Product Description The Compaq Evo Notebook N610c and N600c Series offer advanced modularity, Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N610c Maintenance and Service Guide 1–1...

  • Page 7: Models

    Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq Evo Notebook N610c Model Naming Conventions N610 XXXXXX-XXX Description Options Brand/Series N=Notebook 610=610c series designator 600=600c series Processor type P4=Pentium 4 P3=Pentium III Processor speed 200=2.0 Ghz 160=1.6 GHz 190=1.9 GHz...
  • Page 8 Product Description Table 1-2 Compaq Evo Notebook N610c Models The following Evo Notebook N610c models use config. code KT81 and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 3-year warranty ■...
  • Page 9 Product Description Table 1-2 Compaq Evo Notebook N610c Models (Continued) N610 Asia Pacific 470037-714 The Netherlands 470037-696 Australia 470037-713 Norway 470037-697 470037-687 People’s 470037-709 Belgium Republic of Brazil 470037-712 Czech Republic 470037-688 China Denmark 470037-689 Portugal 470037-699 France 470037-690 Russia 470037-700 French Canada 470037-685...
  • Page 10 Product Description Table 1-2 Compaq Evo Notebook N610c Models (Continued) N610 Asia Pacific 470037-572 The Netherlands 470037-541 Australia 470037-570 Norway 470037-543 470037-529 People’s 470037-577 Belgium Republic of Brazil 470037-569 Czech Republic 470037-530 China Denmark 470037-531 Portugal 470037-545 France 470037-532 Russia 470037-546 French Canada 470037-527...
  • Page 11 Product Description Table 1-2 Compaq Evo Notebook N610c Models (Continued) N610 Belgium 470037-619 Norway 470037-639 Czech Republic 470037-620 Portugal 470037-641 Russia 470037-644 Denmark 470037-621 470037-618 France 470037-622 Saudi Arabia Germany 470037-623 Slovenia 470037-646 Greece/Poland 470037-625 Spain 470037-648 Hungary 470037-627 Sweden/Finland 470037-650 Israel 470037-630...
  • Page 12 Product Description Table 1-3 Compaq Evo Notebook N600c Models The following Evo Notebook N600c models use config. code KBSZ and feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■ 3-year warranty ■...
  • Page 13 Product Description Table 1-3 Compaq Evo Notebook N600c Models (Continued) N600 Belgium 470029-192 Saudi Arabia 470029-226 Czech Republic 470029-195 Slovakia/ 470029-231 Denmark 470029-207 Slovenia France 470029-212 Spain 470029-232 Germany 470029-214 Sweden/Finland 470029-234 Israel 470029-217 Switzerland 470029-238 Italy 470029-224 The Netherlands 470029-227 470029-240 Norway...

  • Page 14: Features

    Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ The Evo Notebook N610c features a Mobile Intel Pentium 4 2.0-, 1.9-, 1.8-, 1.7-, or 1.6-GHz processor, with 512-KB integrated L2 cache. ❏ The Evo Notebook N600c features a Mobile Intel Pentium III 1.066 GHz-M or 866-MHz-M processor, with 512-KB integrated L2 cache.

  • Page 15: Clearing A Password

    Product Description ■ External AC adapter with power cord ■ 8-cell Lithium ion (Li ion) battery pack ■ 40-, 30-, 20-, 15-, or 10-GB high-capacity hard drive ■ Connectors for: ❏ RJ-11 modem ❏ Mono microphone ❏ Stereo line-out/headphone ❏ MultiPort ❏...

  • Page 16: Power Management

    Product Description 2. Remove the RTC battery (refer to Section 5.6, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

  • Page 17: Notebook External Components

    Product Description 1.5 Notebook External Components The external components on the front and right side of the Evo Notebook N610c and Evo Notebook N600c are shown in Figure 1-2 and described in Table 1-4. Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Panel Components Item...
  • Page 18 Product Description Table 1-4 Front and Right Side Panel Components (Continued) Item Component Function Drive activity light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed. Media Bay light Turns on when the diskette drive in the Media Bay or the optional external diskette drive is accessed.
  • Page 19 Product Description The Evo Notebook N610c right side and rear panel components are shown in Figure 1-3 and described in Table 1-5. Figure 1-3. Right Side and Rear Panel Components— Evo Notebook N610c Table 1-5 Right Side and Rear Panel Components Item Component Function...
  • Page 20 Product Description Table 1-5 Right Side and Rear Panel Components (Continued) Item Component Function Parallel connector Connects a parallel device. USB connectors (2) Connect USB devices. RJ-45 jack (network Connects the network cable. A network cable models only) is not included with the notebook. Serial connector Connects a serial device.
  • Page 21 Product Description The Evo Notebook N600c right side and rear panel components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Right Side and Rear Panel Components— Evo Notebook N600c Table 1-6 Right Side and Rear Panel Components Item Component Function...
  • Page 22 Product Description Table 1-6 Right Side and Rear Panel Components (Continued) Item Component Function Keyboard/mouse Connects an external keyboard or connector PS/2-compatible external mouse. To connect a keyboard and a mouse at the same time, use an optional Y-adapter. Parallel connector Connects a parallel device.
  • Page 23 Product Description The keyboard components of the Evo Notebook N610c and Evo Notebook N600c are shown in Figure 1-5 and described in Table 1-7. Figure 1-5. Keyboard Components Table 1-7 Keyboard Components Item Component Function through Perform preset functions. function keys Embedded numeric Converts keys to a numeric keypad.
  • Page 24 Product Description The components on the top of the Evo Notebook N610c and Evo Notebook N600c are shown in Figure 1-6 and described in Table 1-8. Figure 1-6. Top Components Table 1-8 Top Components Item Component Function Num lock light On: Num lock is on and the embedded numeric keypad is enabled.
  • Page 25 Product Description Table 1-8 Top Components (Continued) Item Component Function Caps lock light On: Caps lock is on. Standby button Turns on the notebook if it is off. Initiates and exits Standby. When pressed with the key, initiates Hibernation. Stereo speakers (2) Produce stereo sound.
  • Page 26 Product Description The Evo Notebook N610c bottom components are shown in Figure 1-7 and described in Table 1-9. Figure 1-7. Bottom Components—Evo Notebook N610c Table 1-9 Bottom Components Item Component Function Media Bay Accepts a diskette drive, CD- or DVD-ROM drive, or secondary battery pack.
  • Page 27 Product Description Table 1-9 Bottom Components (Continued) Item Component Function Serial number Identifies the notebook; needed when you call Compaq customer support. Docking connector Connects the notebook to the optional expansion base, convenience base, or port replicator. Air vents (2) Allow airflow to cool internal components.
  • Page 28 Product Description The Evo Notebook N600c bottom components are shown in Figure 1-8 and described in Table 1-10. Figure 1-8. Bottom Components—Evo Notebook N600c Table 1-10 Bottom Components Item Component Function Media Bay Accepts a diskette drive, optical drive, or secondary battery pack.
  • Page 29 Product Description Table 1-10 Bottom Components (Continued) Item Component Function Provides airflow to cool internal components. Certificate of Contains the Product Key, which may need Authenticity label to be entered before using some Windows operating systems. Hard drive security Secures the hard drive. screw Memory expansion Covers the memory expansion...

  • Page 30: Design Overview

    Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...

  • Page 31: Troubleshooting

    Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board.

  • Page 32: Using Computer Setup

    Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.

  • Page 33: Selecting From The File Menu

    Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This ■ System Information View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM.

  • Page 34: Selecting From The Security Menu

    Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password.

  • Page 35: Selecting From The Advanced Menu

    Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■...
  • Page 36 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...

  • Page 37: Using Compaq Diagnostics

    Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components.

  • Page 38: Obtaining, Saving, Or Printing Diagnostic

    Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
  • Page 39 Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete.

  • Page 40: Troubleshooting Flowcharts

    Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial Troubleshooting No Power, Part 1 No Power, Part 2 No Power, Part 3 No Power, Part 4 No Video, Part 1 No Video, Part 2 Nonfunctioning Docking Station No Operating System (Os) Loading 2.10 No Os Loading From Hard Drive, Part 1...
  • Page 41 Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. Go to Is there Flowchart 2.2, power? No Power, Part 1. Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives Flowchart 2.17, working? Nonfunctioning Device. Go to Is there video? Flowchart 2.6, Go to...
  • Page 42 Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). Go to Power up Power up *Reset Flowchart 2.3, on battery on battery power. No Power, power? power? Part 2. Go to Power up Power up...
  • Page 43 Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging, moving it to another computer, or replacing it. Replace power supply (if Power on?
  • Page 44 Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Power outlet Try different Replace external external AC...
  • Page 45 Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check computer operation after each Power on? replacement:...
  • Page 46 Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station Go to * To change from internal to Stand-alone Flowchart 2.7, external display, use the hotkey or docking No Video, Part 2. combination. station? Stand-alone Internal or Adjust external Video OK? Done...
  • Page 47 Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Flowchart 2.6, Video OK? Done No Video, Part 1.
  • Page 48 Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Check voltage Reinstall setting on notebook into docking station. docking station. Reset monitor Docking cable connector at station docking station. Done operating? Docking...
  • Page 49 Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power * Before beginning troubleshooting, always cord in docking check cable connections, cable ends, and station and drives for bent or damaged pins. power outlet. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from...
  • Page 50 Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Go to Flowchart 2.11, Nonsystem No OS Loading disk message? from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from Go to...
  • Page 51 Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading Reseat from Hard Drive, hard drive. Part 1. 1. Replace hard CD or drive. diskette in 2. Replace system drive? Hard drive board.
  • Page 52 Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. System Install OS files on hard and reboot. drive? Virus Clean virus. on hard loading from Done drive? hard drive?
  • Page 53 Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive OS not loading Reseat from Done diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Go to Check diskette Boot Flowchart 2.17, for system files.
  • Page 54 Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD- or reboot drive? DVD-ROM Drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD?
  • Page 55 Troubleshooting Flowchart 2.15 - No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Notebook in Go to Internal docking station Flowchart 2.16, Undock audio? (if applicable)? No Audio, Part 2. Replace the following docking station Go to components one at a time as applicable.
  • Page 56 Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio?
  • Page 57 Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Fix or Any physical Clear replace device detected? CMOS. broken item. Reattach device.
  • Page 58 Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. Replace External system device board. works? Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
  • Page 59 Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External Replace device system works? board. Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
  • Page 60 Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. Network Replace jack or or modem jack have jack active? activated. Connect Digital to nondigital line? line. Reload NIC/modem drivers and Done configured in OS? reconfigure. Disconnect all Replace power from...

  • Page 61: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1).

  • Page 62: Notebook System Major Components

    Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 3–2 Maintenance and Service Guide...
  • Page 63 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components Spare Part Item Description Number Displays For use with Evo Notebook N610c models only: 14.1-inch, SXGA+, CTFT 291261-001 14.1-inch, XGA, CTFT 291262-001 For use with Evo Notebook N600c models only: 14.1-inch, SXGA+, CTFT 241433-001 241434-001...
  • Page 64 Illustrated Parts Catalog Notebook System Major Components (continued) 3–4 Maintenance and Service Guide...
  • Page 65 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Item Description Number Keyboard without pointing stick (for use with TouchPad models) Arabic 241428-171 International 241428-002 Bosnia- 241428-B41 Italian 241428-061 Herzegovina/ Japanese 241428-291 Croatia/ Korean 241428-AD1 Slovenia/ Latin American 241428-161...
  • Page 66 Illustrated Parts Catalog Notebook System Major Components (continued) 3–6 Maintenance and Service Guide...
  • Page 67 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Item Description Number Miscellaneous Plastics Kit 241439-001 Memory expansion compartment cover (on Evo Notebook N610c models) Mini PCI compartment cover (on Evo Notebook N600c models) Processor bracket Modem cable Hard drive bezel Disk cell RTC battery...
  • Page 68 Illustrated Parts Catalog Notebook System Major Components (continued) 3–8 Maintenance and Service Guide...
  • Page 69 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Item Description Number Memory expansion boards 266 MHz, 2DM (for Evo Notebook N610c models only) 1024 MB 301576-001 768 MB 301575-001 512 MB 301574-001 384 MB 301572-001 256 MB 301571-001...
  • Page 70 Illustrated Parts Catalog Notebook System Major Components (continued) 3–10 Maintenance and Service Guide...
  • Page 71 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Item Description Number System boards For use with Evo Notebook N610c models only 291581-001 For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor 1.066 GHz-M 241430-001 Mobile Intel Pentium III processor 866 MHz-M 241432-001...
  • Page 72 Illustrated Parts Catalog Notebook System Major Components (continued) 3–12 Maintenance and Service Guide...
  • Page 73 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Spare Part Item Description Number Mini PCI communications boards Type III mini PCI combination 56-Kbps modem/NIC 230338-001 Type III mini PCI combination 56-Kbps modem/ 230339-001 3DES NIC Type III mini PCI 56-Kbps modem 230337-001 Battery packs (6-cell, Li ion) 232633-001...

  • Page 74: Miscellaneous Plastics Kit Components

    Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3 Miscellaneous Plastics Kit Components 3–14 Maintenance and Service Guide...
  • Page 75 Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 241439-001 Item Description Memory expansion compartment cover (Evo Notebook N610c models) Mini PCI compartment cover (Evo Notebook N600c models) Mini PCI compartment cover (Evo Notebook N610c models) Memory expansion compartment cover (Evo Notebook N600c models) PC Card slot space savers Processor bracket Hard drive bezel...

  • Page 76: Mass Storage Devices

    Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices 3–16 Maintenance and Service Guide...
  • Page 77 Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Item Description Number Hard drives For use with Evo Notebook N610c models only: 40 GB 265495-001 30 GB 257660-001 20 GB 235540-101 For use with Evo Notebook N600c models only: 30 GB 217096-001 20 GB...
  • Page 78 Illustrated Parts Catalog Mass Storage Devices (continued) 3–18 Maintenance and Service Guide...
  • Page 79 Illustrated Parts Catalog Table 3-3 Mass Storage Devices (Continued) Spare Part Item Description Number Optical drives For use with all Evo Notebook N610c and Evo Notebook N600c models: Diskette drive 135233-001 24X Max CD-ROM drive 228746-001 228746-001 8X Max CD-RW drive 153992-001 8X Max DVD-ROM drive 173949-001...

  • Page 80: Miscellaneous

    Illustrated Parts Catalog 3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated) Spare Part Description Number AC adaptors 90-Watt AC adapter power supply 239705-001 65-Watt AC adapter power supply 239704-001 50-Watt AC adapter power supply 120765-001 Bluetooth wireless communication MultiPort module 230336-001 Logo kit 304204-001...
  • Page 81 Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Description Number Power cord, black, 6 feet Australian 246959-011 Danish 246959-081 European/Middle Eastern/African 246959-021 Italian 246959-061 Japanese 246959-291 Korean 246959-AD1 Swiss 246959-AG1 Taiwanese 234961-AA1 U.K. English 246959-031 U.S.

  • Page 82: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...

  • Page 83: Plastic Parts

    Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 84: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...

  • Page 85: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.

  • Page 86: Workstation Precautions

    Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.

  • Page 87: Grounding Equipment And Methods

    Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
  • Page 88 Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other assembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one-megohm resistance ■...
  • Page 89 Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...

  • Page 90: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. Both Phillips P0 and Torx T8 screws are removed during disassembly. There are 37 screws and screwlocks, in seven different sizes, that must be removed and replaced when servicing the notebook.

  • Page 91: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
  • Page 92 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) # of Screws Section Description Removed Preparing the Notebook for Disassembly (Continued) Media Bay Device Hard Drive 1 to remove hard drive 2 to remove hard drive bezel Computer Feet Mini PCI Communications Board Disk Cell RTC Battery Keyboard Memory Expansion...

  • Page 93: Preparing The Notebook For Disassembly

    Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. Battery Pack, 6-cell, Li ion Spare Part Number Information Battery packs, 6-cell, Li ion 232633-001 301952-001...
  • Page 94 Removal and Replacement Procedures b. Slide the battery release latch toward the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left d. Remove the battery pack Figure 5-2. Removing the Battery Pack Reverse the preceding procedure to install the battery pack.
  • Page 95 Removal and Replacement Procedures Media Bay Devices Spare Part Number Information For use with all Evo Notebook N610c and Evo Notebook N600c models: Diskette drive 135233-001 24X Max CD-ROM drive 228746-001 228746-001 8X Max CD-RW drive 153992-001 8X Max DVD-ROM drive 173949-001 DVD/CD-RW combination drive 238878-001...
  • Page 96 Removal and Replacement Procedures 4. Remove a Media Bay device by following these steps: a. Turn the notebook bottom side up with the left side facing forward. b. Slide and hold the Media Bay release latch toward the back of the notebook (Figure 5-3).
  • Page 97 Removal and Replacement Procedures Hard Drive Spare Part Number Information For use with Evo Notebook N610c models only: 40 GB 265495-001 30 GB 257660-001 20 GB 235540-101 For use with Evo Notebook N600c models only: 30 GB 217096-001 20 GB 235421-001 15 GB 241429-001...
  • Page 98 Removal and Replacement Procedures b. Remove the PM2.5 × 2.5 hard drive retention screw (Figure 5-4). c. Separate the hard drive bezel d. Use the bezel to slide the hard drive forward to unseat the hard drive connector from the system board. e.
  • Page 99 Removal and Replacement Procedures 6. Loosen the two PM1.5 × 3.5 screws 1 that secure the hard drive bezel to the hard drive (Figure 5-5). 7. Remove the hard drive bezel from the hard drive 2 . Figure 5-5. Removing the Hard Drive Bezel ✎...

  • Page 100: Computer Feet

    Removal and Replacement Procedures 5.4 Computer Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations. Figure 5-6. Replacing the Notebook Feet Maintenance and Service Guide 5–11...

  • Page 101: Mini Pci Communications Board

    Removal and Replacement Procedures 5.5 Mini PCI Communications Board ✎ Compaq Evo Notebook N600c models contain a memory expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory expansion board. The mini PCI compartment cover is included in the Miscellaneous Plastics Kit (spare part number 241439-001).
  • Page 102 Removal and Replacement Procedures 3. Remove the two PM2.5 × 5.0 screws 1 that secure the mini PCI compartment cover to the base enclosure (Figure 5-7). 4. Lift the left edge of the cover and swing it up and to the right 2 .
  • Page 103 Removal and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the mini PCI communications board. The board tilts up at a 45-degree angle. 8. Remove the board by pulling it away from the connector at a 45-degree angle 3 .

  • Page 104: Disk Cell Rtc Battery

    Removal and Replacement Procedures 5.6 Disk Cell RTC Battery ✎ The disk cell real time clock (RTC) battery on the Compaq Evo Notebook N600c model is located under the memory expansion slot compartment cover. Refer to Section 5.8 for instructions on removing the memory expansion slot cover.
  • Page 105 Removal and Replacement Procedures 3. Use a flat blade tool to remove the battery 1 from the socket on the system board (Figure 5-9). ✎ The system ROM 2 is also accessible when the mini PCI compartment cover is removed. Figure 5-9.

  • Page 106: Keyboard

    Removal and Replacement Procedures 5.7 Keyboard Keyboard Spare Part Number Information Keyboard with Pointstick Arabic 241427-171 International 241427-002 Bosnia- 241427-B41 Italian 241427-061 Herzegovina/ Japanese 241427-291 Croatia/ Korean 241427-AD1 Slovenia/ Latin American Spanish 241427-161 Yugoslavia Norwegian 241427-091 Brazilian 241427-201 Portuguese 241427-131 Belgian 241427-181 Russian...
  • Page 107 Removal and Replacement Procedures Keyboard Spare Part Number Information Keyboard without Pointstick (for use with TouchPad models) Arabic 241428-171 International 241428-002 Bosnia- 241428-B41 Italian 241428-061 Herzegovina/ Japanese 241428-291 Croatia/ Korean 241428-AD1 Slovenia/ Latin American Spanish 241428-161 Yugoslavia Norwegian 241428-091 Brazilian 241428-201 Portuguese 241428-131...
  • Page 108 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. 3. Remove the TM2.5 × 7.0 screw that secures the keyboard to the base enclosure (Figure 5-10). Figure 5-10.
  • Page 109 Removal and Replacement Procedures 6. Slide the four tabs on the top of the keyboard forward (Figure 5-11). Figure 5-11. Releasing the Keyboard 5–20 Maintenance and Service Guide...
  • Page 110 Removal and Replacement Procedures 7. Lift the top edge of the keyboard and swing it up and forward until it rests on the top cover 1 (Figure 5-12). 8. Disengage the keyboard cable from the retaining clips in the top cover. 9.

  • Page 111: Memory Expansion

    Removal and Replacement Procedures 5.8 Memory Expansion ✎ Compaq Evo Notebook N600c models contain the mini PCI communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board. The memory expansion compartment cover is included in the Miscellaneous Plastics Kit (spare part number 241439-001).
  • Page 112 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cover 1 and swing the cover forward 2 (Figure 5-13). 4. Remove the memory expansion compartment cover. Figure 5-13.
  • Page 113 Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board away from the socket at a 45-degree angle 2 . Figure 5-14.

  • Page 114: Touchpad

    Removal and Replacement Procedures 5.9 TouchPad TouchPad Components Spare Part Number Information For use with Evo Notebook N610c models only: TouchPad (for use with TouchPad models) 253658-001 TouchPad with biometric TouchButton (for use with 252433-001 TouchPad models) TouchButton with Dual Stick (for use with pointing 252434-001 stick models) For use with Evo Notebook N600c models only:...
  • Page 115 Removal and Replacement Procedures 4. Lift up on the left side of the TouchPad 1 until it disengages from the top cover (Figure 5-15). 5. Swing the TouchPad up and back 2 and rest it on the top cover. 6. Disconnect the TouchPad cables 3 and 4 from the system board.

  • Page 116: Switch Cover

    Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover 241438-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Position the notebook so the rear panel faces you. 4.
  • Page 117 Removal and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will open. 7. Lift the switch cover up 1 , slide it forward 2 , and rest it on the top cover (Figure 5-17).

  • Page 118: Display

    Removal and Replacement Procedures 5.11 Display Display Spare Part Number Information For use with Evo Notebook N610c models only: 14.1-inch, SXGA+, CTFT 291261-001 14.1-inch, XGA, CTFT 291262-001 For use with Evo Notebook N600c models only: 14.1-inch, SXGA+, CTFT 241433-001 14.1-inch, XGA, CTFT 241434-001 1.
  • Page 119 Removal and Replacement Procedures 5. Remove the TM2.5 × 7.0 screw that secures the display ground cable to the top cover 1 (Figure 5-18). ✎ The procedure described below for disconnecting the display video cable 2 applies only to Evo Notebook N610c models. The procedure for disconnecting the display video cable on Evo Notebook N600c models is described on the following page.
  • Page 120 Removal and Replacement Procedures ✎ The display video cable on Compaq Evo Notebook N600c models is located on the left side of the system board. Refer to Figure 5-19 for information on disconnecting the display video cable on Evo Notebook N600c models. Figure 5-19.
  • Page 121 Removal and Replacement Procedures 9. Remove the two TM2.5 × 7.0 screws 1 that secure the display to the base enclosure (Figure 5-20). 10. Lift the display straight up and remove it from the base enclosure 2 . Figure 5-20. Removing the Display Reverse the preceding procedure to replace the display.

  • Page 122: Top Cover

    Removal and Replacement Procedures 5.12 Top Cover Top Cover Spare Part Number Information For use with Evo Notebook N610c models only 291264-001 For use with Evo Notebook N600c models only 241436-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
  • Page 123 Removal and Replacement Procedures 3. Remove the following screws: ❏ Three TM2.5 × 7.0 screws from the front edge of the base enclosure 1 (Figure 5-21) ❏ Two TM2.5 × 5.0 screws from the hard drive bay 2 ❏ Two TM2.5 × 5.0 screws from the Media Bay 3 ❏...
  • Page 124 Removal and Replacement Procedures 4. Turn the notebook top side up with the rear panel facing you. 5. For Evo Notebook N610c models only—Remove the PM2.0 × 4.0 1 and TM2.5 × 7.0 2 screws that secure the top cover to the base enclosure (Figure 5-22). 6.

  • Page 125: System Board

    Removal and Replacement Procedures 5.13 System Board System Board Spare Part Number Information For use with Evo Notebook N610c models only 291581-001 For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor 1.066 GHz-M 241430-001 Mobile Intel Pentium III processor 866 MHz-M 241432-001 ✎...
  • Page 126 Removal and Replacement Procedures ✎ Steps 3 through 5 apply only to Evo Notebook N600c models. 3. Remove the tape that secures the modem cable to the system board (Figure 5-23). 4. Remove the two 7.0-mm bushing guides on either side of the docking connector that secure the system board to the base enclosure.
  • Page 127 Removal and Replacement Procedures ✎ Steps 6 and 7 apply only to Evo Notebook N610c models. 6. Remove the two TM2.5 × 5.0 screws 1 that secure the system board to the base enclosure through the rear panel (Figure 5-24). 7.
  • Page 128 Removal and Replacement Procedures ✎ When removing the system board, do not remove the following screws (Figure 5-25): ■ Four screws 1 that secure the processor bracket to the system board ■ Two screws 2 that secure the heat sink to the system board ■...
  • Page 129 Removal and Replacement Procedures 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-26). 9. Slide the system board out of the base enclosure at a 45-degree angle 3 .
  • Page 130 Removal and Replacement Procedures ✎ Figure 5-28 applies only to Evo Notebook N600c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narrow profile of this board makes it susceptible to being damaged when mishandled.
  • Page 131 Removal and Replacement Procedures ✎ Figure 5-29 applies only to Evo Notebook N610c models. When handling the system board, be careful not to put stress on the I/O interface board 1 . The narrow profile of this board makes it susceptible to being damaged when mishandled.

  • Page 132: Fan

    Removal and Replacement Procedures 5.14 Fan Spare Part Number Information For use with Evo Notebook N610c models only 291266-001 For use with Evo Notebook N600c models only 255528-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
  • Page 133 Removal and Replacement Procedures 3. Disconnect the fan cable from the system board (Figure 5-30). Figure 5-30. Disconnecting the Fan Cable 4. Turn the system board top side up with the rear panel facing you. 5–44 Maintenance and Service Guide...
  • Page 134 Removal and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remove the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 screw 2 that secure the fan to the system board (Figure 5-31). 6.
  • Page 135 Removal and Replacement Procedures ✎ Steps 8 and 9 apply only to Evo Notebook N610c models. 8. Remove the three PM2.0 × 4.0 screws 1 that secure the fan to the heat sink (Figure 5-32). 9. Lift the fan out of the heat sink 2 . Figure 5-32.

  • Page 136: Heat Sink

    Removal and Replacement Procedures 5.15 Heat Sink ✎ This section applies only to Evo Notebook N610c models. Heat Sink Spare Part Number Information Heat sink 303103-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b.
  • Page 137 Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-33). Figure 5-33. Disconnecting the Fan Cable 5–48 Maintenance and Service Guide...
  • Page 138 Removal and Replacement Procedures 4. Turn the system board top side up with the rear panel facing you. 5. Remove the six PM2.0 × 4.0 screws 1 that secure the processor mounting bracket and heat sink to the system board (Figure 5-34).
  • Page 139 Removal and Replacement Procedures 7. Lift the system board straight up 1 . The heat sink 2 will remain resting on the work surface (Figure 5-35). Figure 5-35. Removing the Heat Sink Reverse the preceding procedure to replace the heat sink. 5–50 Maintenance and Service Guide...

  • Page 140: Processor

    Removal and Replacement Procedures 5.16 Processor ✎ This section applies only to Evo Notebook N610c models. Processor Spare Part Number Information Mobile Intel Pentium 4 2.0 GHz 303282-001 Mobile Intel Pentium 4 1.9 GHz 291580-001 Mobile Intel Pentium 4 1.8 GHz 291269-001 Mobile Intel Pentium 4 1.7 GHz 291268-001...
  • Page 141 Removal and Replacement Procedures 3. Insert the tip of a flat-blade screwdriver into the slot on the processor locking screw. 4. Turn the screwdriver counterclockwise 1 to release the processor (Figure 5-36). 5. Remove the processor from the socket on the system board 2 .

  • Page 142: Dc-Dc Converter Board

    Removal and Replacement Procedures 5.17 DC-DC Converter Board DC-DC Converter Board Spare Part Number Information For use with Evo Notebook N610c models only 291263-001 For use with Evo Notebook N600c models only 241435-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
  • Page 143 Removal and Replacement Procedures 3. Lift the left and right edges of the DC-DC converter board to disconnect the board from the system board (Figure 5-37). Figure 5-37. Removing the DC-DC Converter Board 4. Remove the DC-DC converter board. Reverse the preceding procedure to replace the DC-DC converter board.

  • Page 144: Modem Cable

    Removal and Replacement Procedures 5.18 Modem Cable ✎ The modem cable is spared with the base enclosure. Modem cables are also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a.
  • Page 145 Removal and Replacement Procedures 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-38). Figure 5-38. Removing the Modem Cable 4. Remove the modem cable. 5–56 Maintenance and Service Guide...
  • Page 146 Removal and Replacement Procedures ✎ When installing the modem cable, route the cable along the path indicated in Figure 5-39. Figure 5-39. Routing the Modem Cable in the Base Enclosure Maintenance and Service Guide 5–57...

  • Page 147: Specifications

    Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 3.1 cm 1.2 in Width 30.7 cm 12.1 in Depth 25.0 cm 9.8 in Weight With 8-cell battery pack and 2.5 kg 5.5 lb optical drive in Media Bay With 8-cell battery pack and Media Bay weight saver 2.1 kg...
  • Page 148 Specifications Table 6-1 Notebook (Continued) Temperature Operating 10° C to 35° C 50° F to 95° F Nonoperating -20° C to 60° C -4° F to 140° F Relative humidity (noncondensing) Operating 10 to 90% Nonoperating 5 to 95%, 38.7° C/101.6° F maximum wetbulb Altitude (unpressurized) Operating...
  • Page 149 Specifications Table 6-2 14.1-inch XGA, TFT Display Dimensions Height 21.40 cm 8.46 in Depth 28.50 cm 11.22 in Width 35.81 cm 14.10 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical Pixel resolution Pitch 0.264 ×...
  • Page 150 Specifications Table 6-3 Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB User capacity per 40.0 30.0 GB 20.0 GB 15.0 GB drive Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70.0 mm 70.0 mm 70.0 mm 70.0 mm Interface type...
  • Page 151 Specifications Table 6-3 Hard Drives (Continued) 40.0 GB 30.0 GB 20.0 GB 15.0 GB Physical configuration Cylinders 22,784 25,800 22,784 25,800 Heads Sectors per 293 to 560 398 to 731 293 to 560 398 to 731 track Bytes per sector Buffer size 2 MB 512 KB...
  • Page 152 Specifications Table 6-4 Diskette Drive Diskette size 3.5 in Light On system Height 12.7 mm 0.5 in Bytes per sector Sectors per track High density 18 (1.44 MB) 15 (1.2 MB) Low density Tracks per side High density Low density Read/write heads Average seek times Track-to-track (high/low)
  • Page 153 Specifications Table 6-5 CD-ROM Drive Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter...
  • Page 154 Specifications Table 6-6 DVD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm...
  • Page 155 Specifications Table 6-7 CD-RW Drive Center hole diameter .39 cm .59 in Disk diameter 12 cm, 8 cm Disk thickness .12 cm .47 in Track pitch .74 µm Access time Random < 150 ms Full stroke < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s minimum...
  • Page 156 Specifications Table 6-8 AC Adapter Dimensions Height 2.79 cm 1.10 in Depth 3.61 cm 1.42 in Width 9.40 cm 3.70 in Weight .18 kg .39 lb Power supply (input) Operating voltage 90 to 260 VAC RMS nominal Operating current 1.3 A RMS Operating frequency range 47 to 63 Hz nominal Maximum transient...
  • Page 157 Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6...
  • Page 158 Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12...
  • Page 159 Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000–00F DMA controller no. 1 010–01F Unused 020–021 Interrupt controller no. 1 022– 024 Opti chipset configuration registers 025–03F Unused 02E–02F 87334 “Super IO” configuration for CPU 040–05F Counter/timer registers 044–05f...
  • Page 160 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2–0BF Unused 0C0–0DF DMA controller no. 2 0E0–0EF Unused 0F0–0F1 Coprocessor busy clear/reset 0F2–0FF Unused 100–16F Unused 170–177 Secondary fixed disk controller 178–1EF Unused 1F0–1F7 Primary fixed disk controller 1F8–200 Unused Joystick (decoded in ESS1688)
  • Page 161 Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0–2F7 Unused 2F8–2FF Infrared port 300–31F Unused 320–36F Unused 370–377 Secondary diskette drive controller 378–37F Parallel port (LPT1/default) 380–387 Unused 388–38B FM synthesizer - OPL3 38C–3AF Unused 3B0–3BB 3BC–3BF...
  • Page 162 Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000 - 0009FFFF Base memory 128 KB 000A0000 - 000BFFFF Video memory 48 KB 000C0000 - 000CBFFF Video BIOS 160 KB 000C8000 - 000E7FFF Unused 64 KB 000E8000 - 000FFFFF System BIOS 15 MB...

  • Page 163: Connector Pin Assignments

    Connector Pin Assignments Table A-1 Stereo Speaker/Headphone Signal Signal Audio out Ground Table A-2 Microphone Signal Signal Audio in Ground Maintenance and Service Guide A–1...
  • Page 164 Connector Pin Assignments Table A-3 Keyboard/Mouse Signal Signal Keyboard/mouse data1 +5 VDC Keyboard/mouse data2 Keyboard/mouse clock1 Ground Keyboard/mouse clock2 Table A-4 RJ-11 Modem Signal Signal Unused Unused Unused Ring Unused A–2 Maintenance and Service Guide...
  • Page 165 Connector Pin Assignments Table A-5 RJ-45 Network Interface Signal Signal Transmit + Unused Transmit - Receive - Receive + Unused Unused Unused Table A-6 Universal Serial Bus Signal Signal +5 VDC Data + Data - Ground Maintenance and Service Guide A–3...
  • Page 166 Connector Pin Assignments Table A-7 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Signal ground Table A-8 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog...
  • Page 167 Connector Pin Assignments Table A-8 External Monitor Ground Horizontal sync Ground analog Vertical sync Ground analog DDC2B clock Ground analog Table A-9 Parallel Signal Signal Strobe* Acknowledge* Data bit 0 Busy Data bit 1 Paper out Data bit 2 Select Data bit 3 Auto line feed* Data bit 4...
  • Page 168 Connector Pin Assignments Table A-10 Docking Signal Signal EBOXL RDATA AGND TRK0 EBOXS1 WDATA WGATE AGND STEP GREEN AGRD POWER ON BLUE SYS RESET AGND VSYNC DSKCHG HSYNC +5 V (VDD) DDC DAT AUGND DDC CLK XA2/L IN XA3/R IN INDEX MID0/MIC IN A–6...
  • Page 169 Connector Pin Assignments Table A-10 Docking (Continued) Signal Signal AUGND SRDY XA0/L OUT EBOXS1/GND XSD/MIC SN RI1 EX XA1/R OUT SLCT LD0 PE LD1 EXPCLK2 ACK LD2 +3.3 V BUSY LD3 EXPCLK0 +5 V (8051VCC) STRB LD4 EXPLCK ALF LD5 EBOXS2 INIT LD6 SLCTIN LD7...
  • Page 170 Connector Pin Assignments Table A-10 Docking (Continued) Signal Signal PDATA1 LD9 DRT1 LIIC DAT PDATA2 LD10 DSR1 EX PDATA3 LD11 DCD1 EX 12C DATA PDATA4 LD12 PDATA5 LD13 12C CLK PDATA6 LD14 PDATA7 LD 15 HDSEL ERROR LCLK WPROT RXD1 LVREQ EBOXS2/GND TXD1 LCREQ ERDY...
  • Page 171 Connector Pin Assignments Table A-10 Docking (Continued) Signal Signal PS2 VCC SERIRQ AD[15] PS2 CLK AD[13] EXPREQ AD[11] AD[29] AD[09] AD[31] AD[30] AD[06] AD[28] AD[04] AD[26] AD[02] AD[00] AD[24] AD[22] FRAME AD[20] TRDY AD[18] STOP AD[16] Maintenance and Service Guide A–9...

  • Page 172: B Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook meets the requirements for use in the country where the equipment is purchased.

  • Page 173: Country-Specific Requirements

    Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland B–2 Maintenance and Service Guide...
  • Page 174 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

  • Page 175: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 241440-001. Maintenance and Service Guide C–1...
  • Page 176 Table C-1 Phillips Metric 2.5 × 2.5 Screw Head Color Length Thread Width Black 2.5 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive to the base enclosure (documented in Section 5.3) Figure C-1. PM2.5 × 2.5 Screw Location C–2 Maintenance and Service Guide...
  • Page 177 Table C-2 Phillips Metric 1.5 × 3.5 Screw Head Color Length Thread Width Black 1.5 mm 3.5 mm 3.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Figure C-2. PM1.5 × 3.5 Screw Location Maintenance and Service Guide C–3...
  • Page 178 Table C-3 Phillips Metric 2.5 × 5.0 Screw Head Color Length Thread Width Black 5.0 mm 2.5 mm 4.5 mm Where used: Evo Notebook N600c models—Two screws that secure the memory expansion compartment cover to the base enclosure Evo Notebook N610c models—Two screws that secure the mini PCI compartment cover to the base enclosure (documented in Section 5.5) Figure C-3.
  • Page 179 Table C-3 Phillips Metric 2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Black 5.0 mm 2.5 mm 4.5 mm Where used: Evo Notebook N610c models—One screw that secures the fan to the heat sink (documented in Section 5.14) Figure C-4.
  • Page 180 Table C-4 Torx T8 Metric 2.5 × 7.0 Screw Head Color Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the keyboard to the base enclosure (documented in Section 5.7) 2 Three screws that secure the top cover to the base enclosure (documented in Section 5.12) Figure C-5.
  • Page 181 Table C-4 Torx T8 Metric 2.5 × 7.0 Screw (Continued) Head Color Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the switch cover to the base enclosure (documented in Section 5.10) 2 Two screws that secure the display to the base enclosure (documented in Section 5.11) 3 Evo Notebook N610c models—Two screws that secure the top cover to the...
  • Page 182 Table C-4 Torx T8 Metric 2.5 × 7.0 Screw (Continued) Head Color Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the display ground cable to the base enclosure (documented in Section 5.11) 2 Evo Notebook N610c models—One screw that secures the top cover to the base enclosure (documented in Section 5.12) Figure C-7.
  • Page 183 Table C-5 Torx T8 Metric 2.5 × 5.0 Screw Head Color Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: 1 Two screws that secure the top cover to the base enclosure in the hard drive bay (documented in Section 5.12) 2 Three screws that secure the top cover to the base enclosure in the Media Bay (documented in Section 5.12) 3 Evo Notebook N600c models—Two screws that secure the top cover to the...
  • Page 184 Table C-5 Torx T8 M2.5 × 5.0 Screw (Continued) Head Color Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the system board to the base enclosure (documented in Section 5.13) 2 Evo Notebook N610c models only—Two screws that secure the system board to the base enclosure through the rear panel (documented in Section 5.13) Figure C-9.
  • Page 185 Table C-6 7.0 mm × 20.0 mm Bushing Guide Head Color Length Thread Width Silver 20 mm 7.0 mm Where used: Evo Notebook N600c models only—Two bushing guides that secure the system board to the base enclosure (documented in Section 5.13) Figure C-10.
  • Page 186 Table C-7 Phillips Metric 2.0 × 4.0 Screw Head Color Length Thread Width Black 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N610c models only—One screw that secures the top cover to the system board (documented in Section 5.12) Figure C-11.
  • Page 187 Table C-7 Phillips Metric 2.0 × 4.0 Screw (Continued) Head Color Length Thread Width Black 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N600c models only—One screw that secures the fan to the system board (documented in Section 5.14) Figure C-12.
  • Page 188 Table C-7 Phillips M2.0 × 4.0 Screw (Continued) Head Color Length Thread Width Black 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N610c models only—Three screws that secure the fan to the system board (documented in Section 5.14) Figure C-13.
  • Page 189 Table C-7 Phillips M2.0 × 4.0 Screw (Continued) Head Color Length Thread Width Black 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N610c models only—Six screws that secure the heat sink and processor mounting bracket to the system board (documented in Section 5.15) Figure C-14.
  • Page 190 Index spare part number 3–13 3–19 5–6 AC adapter specifications 6–7 spare part numbers 3–20 CD-RW drive specifications 6–10 spare part number 3–13 audio troubleshooting 2–25 3–19 5–6 specifications 6–9 base enclosure, spare part Certificate of Authenticity numbers 3–11 label 1–24 battery components Compaq Diagnostics 2–1 2–7...
  • Page 191 Index network interface jack A–3 DMA specifications 6–11 parallel connector A–5 docking connector 1–17 1–22 RJ-11 jack A–2 docking recess latch 1–24 RJ-45 jack A–3 docking station, serial connector A–4 troubleshooting 2–18 speaker jack A–1 drive activity light 1–13 universal serial bus (USB) drives, preventing damage 4–3 connector A–3 DVD/CD-RW combination...
  • Page 192 Index removing 5–17 spare part numbers 3–3 grounding equipment and 3–5 5–17 methods 4–6 troubleshooting 2–28 keyboard connector hard drive location 1–14 1–17 location 1–15 1–17 1–22 pin assignments A–2 OS loading problems 2–20 removing 5–8 left side components 1–14 security screw 1–22 1–16 spare part numbers 3–11...
  • Page 193 Index microphone jack monitor connector location 1–13 location 1–15 1–17 pin assignments A–1 pin assignments A–4 mini PCI communications mouse connector board location 1–14 1–17 removing 5–12 pin assignments A–2 spare part numbers 3–13 MultiPort 1–16 5–12 MultiPort module mini PCI compartment cover cover, illustrated 3–14 illustrated 3–14 location 1–22...
  • Page 194 Index PC Card slot space savers 3–14 removal and replacement plastic parts 4–2 procedures 5–1 pointing device, right side components 1–12 troubleshooting 2–29 RJ-11 jack pointing stick 1–20 location 1–13 pointing stick button 1–20 pin assignments A–2 power cord RJ-11 jack cover 3–14 3-conductor set B–1 RJ-11 P55 adapter, spare part country-specific...
  • Page 195 Index specifications spare part numbers 3–9 AC adapter 6–10 5–33 battery 6–10 TouchPad 1–20 CD-ROM drive 6–7 removing 5–25 CD-RW drive 6–9 spare part numbers 3–7 computer 6–1 5–25 diskette drive 6–6 TouchPad button 1–20 display 6–3 transporting precautions 4–4 DMA 6–11 troubleshooting DVD-ROM drive 6–8...
  • Page 196 Index Windows logo key 1–18 workstation precautions 4–5 Windows application key 1–18 Maintenance and Service Guide Index–7...

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