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HP N1200 - StorageWorks Network Storage Router Faq: How Do I Send A Support Ticket By E-mail

Hp storageworks library and tape tools faq - windows gui version.
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How do I send a support ticket by e-mail?

If you have e-mail set up on your server then
1. Click on Send Support Ticket by Email
2. Fill out the pop-up form with your details
3. Click on Send
If not then
1. Use Save Support Ticket to save the ticket files (one header file
and one data file for each device) into a directory.
2. Archive the files (to compress them) and e-mail the archive file via
another computer.
Use the email address given by HP support


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