Page 1: Table Of Contents
Internal drives - contents Pre-Installation Before you start page 3 Backup software and drivers page 5 Using the CD-ROM page 7 Installing the tape drive Step 1: Check the SCSI connection page 9 Step 2: Check the drive’s SCSI ID page 11 Step 3: Prepare the mounting bay page 13...
Page 2: Product Details
December 2004 Part Number: A7569-96001 Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Page 3: Before You Start
Before you start The HP StorageWorks VS160 tape drive is a high-capacity, high-performance streaming tape drive. It is installed into a spare drive bay in your server. Before starting to install your tape drive, you should consider the following. Which operating systems are supported? HP StorageWorks VS160 drives can be connected to servers running under Windows®.
Page 4: Mounting Hardware
HP Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available as a free download from the HP web site and is supported on nearly all major operating systems. www.hp.com/support/tapetools for compatibility information, updates and the latest version of the tool.
Page 5: Backup Software And Drivers
Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach environment, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment.
Page 6 install your product learn about your product register your product buy media online troubleshoot with L&TT HP StorageWorks Tape Figure 1: the CD-ROM...
Page 7: Using The Cd-Rom
Using the CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation.
Page 8 68-pin internal SE connector SCSI ribbon (Do not use) cable 50-pin internal SE connector (Do not use) 68-pin internal LVD/SE connector (Use this connector) The example shows an Ultra 160 HBA tape drive SCSI HBA SCSI ribbon cable Figure 2: checking the SCSI connection...
Page 9: Step 1: Check The Scsi Connection
Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. As long as you have a spare drive bay in your server you should have a spare connection on the internal SCSI bus. You need to ensure it is the correct SCSI bus type.
Page 10 Example SCSI IDs Figure 3: checking the SCSI ID...
Page 11: Step 2: Check The Drive's Scsi Id
Step 2: Check the drive’s SCSI ID Your HP StorageWorks VS160 drive is shipped with a default SCSI ID of 6, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller.
Page 12 Figure 4a: preparing mounting bay Figure 4b: preparing mounting bay in a typical HP Proliant server...
Page 13: Step 3: Prepare The Mounting Bay
Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available.
Page 14 Figure 5a: attaching mounting rails in a typical HP ProLiant 530 or 570 server M3 mounting screws (ML350) M3 offset mounting screws (ML370) Figure 5b: attaching mounting screws in a typical HP ProLiant 350 or 370 server...
Page 15: Step 4: Attach Mounting Hardware
Step 4: Attach mounting hardware If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your server does not require special mounting hardware, proceed to “Step 5: Install the drive”...
Page 16 Figure 6: installing the drive...
Page 17: Step 5: Install The Drive
Step 5: Install the drive Slide the tape drive into the open bay, aligning the rails with the slots in the bay, as shown in Figure 6. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive.
Page 18 SCSI ribbon cable power cable SCSI ribbon cable (correctly tape terminated) drive SCSI controller connection power cable power supply Figure 7: attaching power and SCSI cables...
Page 19: Step 6: Attach Power And Scsi Cables
Step 6: Attach power and SCSI cables To support the high performance of the tape drive it is important to use a suitably-rated SCSI cable. Check your server or HBA documentation to ensure that the SCSI bus and cabling supports up to Ultra 160 bus speeds.
Page 20 plastic rail server latch Figure 8a: securing drive to mounting hardware use M3 screws Figure 8b: securing drive, no mounting hardware...
Page 21: Step 7: Secure The Drive
Step 7: Secure the drive The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer also to your server documentation. Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as described in “Step 4: Attach mounting hardware”...
Page 22 arrow indicates leading direction insert label here Figure 9a: loading a cartridge Eject button Figure 9b: unloading a cartridge...
Page 23: Step 8: Verify Installation
Step 8: Verify installation Check operation Switch on the server. The tape drive will run its hardware self-test, which takes up to 25 seconds (with no cartridge loaded). If self-test passes, the Ready LED remains on and the other LEDs are off. See “Understanding the LEDs” on page 38 for more information about the LEDs. Install drivers and backup software.
Page 24 Ready Fault Clean Media Eject button Figure 10: tape drive controls and indicators...
Page 25: Your Hp Storageworks Vs160 Tape Drive
Your HP StorageWorks VS160 tape drive Your HP StorageWorks VS160 tape drive has four LEDs (light emitting diodes) on the front panel which indicate drive status, and an eject button. The LEDs provide useful troubleshooting information. See also “Understanding the LEDs” on page 38. See page 23 for more information about using the eject button in normal operation.
Page 26 Figure 11: write-protecting cartridges...
Page 27: Use The Correct Media
Use the correct media For best performance we recommend HP branded media. Order online at: www.hp.com/go/storagemedia . If you do not have internet access, refer to the User’s Guide on the HP StorageWorks Tape for ordering information for tape cartridges CD-ROM and cleaning cartridges.
Page 28 Cleaning cartridges You must use DLT VS160 CleaningTape with HP StorageWorks VS160 tape drives. Most other cleaning cartridges, such as CleaningTape III, will be ejected. Caution Do not use other format cartridges in your tape drive and do not use DLT VS160 CleaningTape cartridges in other format tape drives.
Page 29: Register Your Tape Drive
Register your tape drive Once you have installed and tested your HP StorageWorks VS160 tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory.
Page 30: Diagnostic Tools
Diagnostic tools HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available from a link on the CD shipped with your product or as a free download from the HP web site. It is supported on nearly all major operating systems.
Page 31: Optimizing Performance
Optimizing performance We strongly recommend that you check the information on our web site at www.hp.com/ support/pat. This contains detailed support information that will enable you to identify bottlenecks and take full advantage of the performance capabilities of the DLT VS160 tape drive.
Page 32 • Data and file types The type of data being backed up or restored can affect performance. Typically, small files incur greater overhead in processing and access than large files. Equally, data that is not compressible will always limit the speed at which the drive can write/read data. You will achieve no more than native rates with uncompressible data.
Page 33: Troubleshooting
Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host server and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is booting up.
Page 34 Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or Contact your vendor if any parts need replacing. damaged. The screws or mounting hardware are not suitable for the server Description Further information Additional parts may be required for fitting The HP StorageWorks VS160 internal tape drive will the tape drive into the server.
Page 35 Is the correct SCSI host bus adapter installed? Description Further information The server already has a SCSI host bus If your server is in its original configuration (no SCSI adapter but it is difficult to determine what adapters have been added or removed) then use type it is.
Page 36 Testing after installation Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every time you add a driver or install firmware.
Page 37 The application does not recognize the tape drive Possible reason Recommended action The application does not support the tape Use HP Library & Tape Tools to check that the drive drive. is installed properly. Refer to our World Wide Web site (www.hp.com/go/connect) for details of backup applications that support the HP StorageWorks VS160 tape drive.
Page 38: Understanding The Leds
Understanding the LEDs LEDs during self-test Your HP StorageWorks VS160 tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. The desktop model also has a green Power LED. These LEDs provide useful troubleshooting information. The tape drive performs a power-on self-test whenever power is applied.
Page 39 Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support . Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. LED Sequence and Cause Action required Make sure the server is switched on.
Page 40 LED Sequence and Cause Action required Fault ON. Power cycle or reset the tape drive. Try the operation again with a known-good data cartridge. If the condition persists, contact Support. Internal firmware error. Fault blinking Power cycle or reset the tape drive. Try the operation rapidly again with a known-good data cartridge.
Page 41 Unload/Eject Button Functions Normal Unload/Eject When you press and release the button within 6 seconds, the tape drive unloads and ejects the data cartridge. Emergency Reset Hold the Eject button for 27 to 30 seconds and release it when all four LEDs are on solidly. The tape drive performs a hard reset, behaving as if it has been powered off and then on.
Page 42: Problems With Cartridges
Problems with cartridges If you experience any problems using HP branded cartridges, check: • The cartridge case is intact and that it contains no splits, cracks or damage. • The cartridge has been stored at the correct temperature and humidity. This prevents condensation.
Page 43: Other Sources Of Information
Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User’s Guide on the HP StorageWorks Tape CD-ROM contains an extensive troubleshooting topic.
Page 44: Replacing Your Tape Drive
Replacing your tape drive If your tape drive proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. To disconnect your drive Unpack your replacement drive, and retain the packaging. Switch off your server and any other devices that are on the same SCSI bus and disconnect them from the power supply.

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