Allied Telesis TQ2402 GEN2 Installation Manual

Ieee802.1 1ax dual-radio 5g/2.4ghz 2x2+2x2 access point

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TQ2402 GEN2

WIRELESS ACCESS POINTS

AT-TQ2402 GEN2

IEEE802.11ax dual-radio 5G/2.4GHz 2x2+2x2 Access Point

AT-TQm2402 GEN2

IEEE802.11ax dual-radio 5G/2.4GHz 2x2+2x2 Access Point

Installation Guide

613-003154 Rev. A

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Page 1 TQ2402 GEN2 WIRELESS ACCESS POINTS AT-TQ2402 GEN2 IEEE802.11ax dual-radio 5G/2.4GHz 2x2+2x2 Access Point AT-TQm2402 GEN2 IEEE802.11ax dual-radio 5G/2.4GHz 2x2+2x2 Access Point Installation Guide 613-003154 Rev. A...
Page 2 Allied Telesis, Inc. has been advised of, known, or should have known, the...
Page 3: Electrical Safety And Emissions Standards
Declares that the product: IEEE802.11ax dual-radio 5G/2.4GHz 2x2+2x2 wireless access points Model Number: AT-TQ2402 GEN2 and AT-TQm2402 GEN2 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 4: Radiation Exposure Statement
Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The AT-TQ2402 GEN2 and AT-TQm2402 GEN2 access points should be installed and operated with minimum distance 20 cm between the radiator and your body.
Page 5 TQ2402 GEN2 Access Points Installation Guide Safety and Electromagnetic Emissions Standard Compliance RoHs compliant  Wire Communication IEEE 802.1  IEEE 802.3  IEEE 802.3u  IEEE 802.3x  IEEE 802.3ab  IEEE 802.3af  IEEE 802.3ah  ITU-T G.993.1 ...
Page 6 VCCI Class B  AS/NZS CISPR 32  Electro Magnetic Susceptibility - EN55024 IEC 61000-4-2: 2008  IEC 61000-4-3: 2006+A1:2007+A2:2010  IEC 61000-4-4: 2012  IEC 61000-4-5: 2017  IEC 61000-4-6: 2013  IEC 61000-4-8: 2009  IEC 61000-4-11: 2017 ...
Page 7 TQ2402 GEN2 Access Points Installation Guide ICES-003 issue 7  RSS-102  RSS-247 issue 2  China SRRC Hong Kong OFCA India WPC Indonesia SDPPI Japan JGPSSI/JIG level A  JATE  Malaysia SIRIM Philippine NTC Singapore IMDA Complies with...
Page 8 Vietnam  QCVN54:2020  QCVN 65:2013 ...
Page 9: Translated Safety Statements
PDF document  titled Translated Safety Statements on the Allied Telesis website at www.alliedtelesis.com/library. Remarque: Les consignes de sécurité portant le symbole  sont traduites dans plusieurs langues dans le document Translated Safety Statements, disponible à...
Page 11: Table Of Contents
Contents Preface ................................17 Safety Symbols Used in this Document ....................18 Contacting Allied Telesis ........................... 19 Chapter 1: Product Description ........................21 Features ..............................22 Hardware Components ..........................23 Cable Hide............................25 Console Port............................25 Power Switch............................25 Kensington Lock Hole.......................... 25 Reset Button............................
Page 12 Contents Port Specifications ..........................58 Port Pinouts............................58 Appendix B: Regulatory Statements ......................59 Federal Communication Commission Interference Statement ..............60 Industry Canada Statement........................62 Europe - EU Declaration of Conformity ......................64 Operating Frequencies and Maximum Transmission Power Levels ............64 Radiation Exposure Statement ......................65 Importer..............................65 UK - UKCA Declaration of Conformity......................66 Operating Frequencies and Maximum Transmission Power Levels ............66...
Page 13 Figures Figure 1: Singapore IMDA Logo ........................7 Figure 2: Access Point Top View........................23 Figure 3: Access Point Bottom View ....................... 23 Figure 4: Front Edge View..........................24 Figure 5: Back Edge View ..........................24 Figure 6: Left Edge View ..........................24 Figure 7: PWRADP-01 (DA-48Z12) Power Adapter..................
Page 14 List of Figures...
Page 15 Tables Table 1. LED Status Information ........................29 Table 2. Shipping Box Components ....................... 35 Table 3. Physical Specifications ........................55 Table 4. Environmental Specifications ......................55 Table 5. External AC/DC Adapter Specifications ................... 56 Table 6. PoE+ Power Specifications on LAN Port ..................56 Table 7.
Page 16 List of Tables...
Page 17: Preface
This guide contains the hardware installation instructions for the following access points: TQ2402 GEN2  TQm2402 GEN2  This preface contains the following sections: “Safety Symbols Used in this Document” on page 18  “Contacting Allied Telesis” on page 19 ...
Page 18: Safety Symbols Used In This Document
Preface Safety Symbols Used in this Document This document uses the following conventions. Note Notes provide additional information. Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data. Warning Warnings inform you that performing or omitting a specific action may result in bodily injury.
Page 19: Contacting Allied Telesis
TQ2402 GEN2 Access Points Installation Guide Contacting Allied Telesis If you need Allied Telesis technical support, visit www.alliedtelesis.com/support.
Page 20 Preface...
Page 21: Chapter 1: Product Description
Chapter 1 Product Description The sections in this chapter describe the hardware components of the TQ2402 GEN2 and TQm2402 GEN2 access points: “Features” on page 22  “Hardware Components” on page 23  “LAN Port” on page 26  “AC Adapter for External Power Supply” on page 28 ...
Page 22: Features
Chapter 1: Product Description Features Hardware features include: One 2.4GHz radio  One 5GHz radio  Internal omni-directional antennas  One 100/1000Mbps/2.5G Ethernet ports with RJ-45 connectors  PoE+ Class 4 powered device  One Reset button for restoring the default settings ...
Page 23: Hardware Components
TQ2402 GEN2 Access Points Installation Guide Hardware Components The top view of the TQ2402 GEN2 and TQm2402 GEN2 access points is illustrated in Figure 1. Back Edge Front Edge Figure 1. Access Point Top View The bottom view is illustrated in Figure 2.
Page 24 Chapter 1: Product Description The front edge view is illustrated in Figure 3. Mounting Bracket Thumb Screw Hole Figure 3. Front Edge View The back edge view is illustrated in Figure 4. Reset Button LAN POE+ Port Power Switch Console Port DC IN Connector for AC/DC Adapter Figure 4.
Page 25: Cable Hide
TQ2402 GEN2 Access Points Installation Guide Cable Hide The top cover of the access point is larger than the access point chassis to create space on the back for cable connectors and cables shown in Figure 2 on page 23.
Page 26: Lan Port
Chapter 1: Product Description LAN Port The wireless access point has one Ethernet port, labeled POE. You use the port to connect the wireless access point to your wired network. Here are the basic properties: LAN port supports PoE+.  The default setting for LAN port is enabled.
Page 27: Automatic Mdix Detection
TQ2402 GEN2 Access Points Installation Guide Note The network device to which you connect the LAN port should also set the duplex mode with Auto-Negotiation. If a network device does not support Auto-Negotiation, the LAN port operates at half-duplex mode. This may result in a duplex mode mismatch if the network device is operating at full duplex.
Page 28: Ac Adapter For External Power Supply
AC power adapter as its primary power source and PoE+ as redundant power. For technical specifications, refer to “Power Specifications” on page 56. The PWRADP-01 (DA-48Z12) Power Adapter, shown in Figure 6, from Allied Telesis is approved for this product. Figure 6. PWRADP-01 (DA-48Z12) Power Adapter...
Page 29: Leds
TQ2402 GEN2 Access Points Installation Guide LEDs The LEDs on the top panel display status information. See Figure 7 for LEDs and Table 1 for the status definition. Figure 7. Top View - LEDs Table 1. LED Status Information State...
Page 30 Chapter 1: Product Description...
Page 31: Chapter 2: Installing The Wireless Access Point
Chapter 2 Installing the Wireless Access Point This chapter contains the installation procedures for the TQ6403 Access Points. The procedures are detailed in the following sections: “Reviewing Safety Precautions” on page 32  “Unpacking the Shipping Box” on page 35 ...
Page 32: Reviewing Safety Precautions
Chapter 2: Installing the Wireless Access Point Reviewing Safety Precautions Please review the following safety precautions before installing the access point. Important: Safety statements that have the  symbol are translated into multiple languages in the Translated Safety Statements document, which is available at www.alliedtelesis.com/library.
Page 33 TQ2402 GEN2 Access Points Installation Guide Warning FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.  Note The access point must be powered by: 1.
Page 34 Chapter 2: Installing the Wireless Access Point Note If you are not using PoE to power to unit, use only an approved AC/ DC adapter. Refer to “Power Specifications” on page 56. Caution The unit does not contain serviceable components. Please return damaged units for servicing.
Page 35: Unpacking The Shipping Box
Allied Telesis. 2. Verify the contents of the shipping box listed in Table 2. If any item is missing or damaged, contact your Allied Telesis sales representative for assistance. Table 2: Shipping Box Components...
Page 36: Reviewing Installation Guidelines
Chapter 2: Installing the Wireless Access Point Reviewing Installation Guidelines Review the following guidelines before installing the access point: The ceiling or wall mounting surface must be of proper material to  accommodate the screws and strong enough to support the weight of the access point and cables.
Page 37 TQ2402 GEN2 Access Points Installation Guide Ceiling Installation Wall Installation Table Installation Figure 8. Approved Installation Orientations on a Ceiling, Wall, or Table...
Page 38: Installing The Access Point On A Table
Chapter 2: Installing the Wireless Access Point Installing the Access Point on a Table You need the following items to install the access point on a table: TQ2402 GEN2 or TQm2402 GEN2 Access Point  One Ethernet cable  External AC power adapter (Optional if using PoE+. Required if not ...
Page 39: Overview To Installing The Access Point On A Wall Or Ceiling
You need the following items to install the wireless access point on a ceiling or wall: TQ2402 GEN2 or TQm2402 GEN2 Access Point  Two screws to attach the access point to the mounting bracket ...
Page 40: Pre-Fitting The Mounting Bracket On The Access Point
Chapter 2: Installing the Wireless Access Point Pre-fitting the Mounting Bracket on the Access Point To pre-fit the mounting bracket on the access point, perform the following procedure: 1. Place the wireless access point upside down on a table. 2. Install the two screws (provided) fully into the bottom panel of the access point.
Page 41 TQ2402 GEN2 Access Points Installation Guide 3. Make sure that the mounting bracket fits to the access point by sliding the bracket beneath the screws as shown in Figure 11. Figure 11. Attaching the Mounting Bracket on the Access Point 4.
Page 42: Installing The Mounting Bracket On A Wall Or Ceiling
Chapter 2: Installing the Wireless Access Point Installing the Mounting Bracket on a Wall or Ceiling To install the mounting bracket on a wall of ceiling, perform the following procedure: 1. Choose the location and orientation for the access point on the wall or ceiling.
Page 43 TQ2402 GEN2 Access Points Installation Guide 5. Install two M4 screws and anchors (if required). Leave the screws loose enough so that the bracket can slide under the screw heads. Refer to Figure 14. Note For a wooden wall or ceiling, use M4 x 25 mm flat-head wood screws and anchors, if required.
Page 44 Chapter 2: Installing the Wireless Access Point 6. Insert the openings of the bracket key-hole slots under the two screw heads and slide the bracket into the narrow end of the key-hole slot openings. See Figure 15. Figure 15. Installing the Mount Bracket On the Screws 7.
Page 45 TQ2402 GEN2 Access Points Installation Guide 9. Install and tighten two M4 screws (not provided) in the holes prepared in Step 8. The bracket installation is now complete.See Figure 17. Figure 17. Securing the Mount Bracket 10. Go to “Connecting an Ethernet Cable to LAN Port” on page 46.
Page 46: Connecting An Ethernet Cable To Lan Port
Chapter 2: Installing the Wireless Access Point Connecting an Ethernet Cable to LAN Port This section describes the instructions for connecting an Ethernet cable to the LAN port. Guidelines Review the following guidelines before connecting a cables to the LAN port: For information on cable specifications, see “Cable Requirements”...
Page 47 TQ2402 GEN2 Access Points Installation Guide b. To connect an external AC power adapter, go to ”Connecting the AC Power Adapter”.
Page 48: Connecting The Ac Power Adapter
A wireless access point that is powered by both methods uses the AC adapter as its primary power and PoE as redundant power. For an AC power adapter, Allied Telesis recommends the PWRADP-01 (DA-48Z12) Power Adapter.
Page 49: Attaching The Access Point To The Mounting Bracket
TQ2402 GEN2 Access Points Installation Guide Attaching the Access Point to the Mounting Bracket To attach the wireless access point on the mounting bracket on the wall or ceiling, perform the following procedure: 1. Align the bottom of the access point over the bracket so that the two screws on the bottom of the device fit into the bracket keyholes.
Page 50 Chapter 2: Installing the Wireless Access Point Figure 21. Seating the Access Point on the Mounting Bracket 3. Tighten the thumbscrew to secure the access point to the mounting bracket. Refer to Figure 22. Figure 22. Tightening the Mounting Bracket Thumbscrew...
Page 51 TQ2402 GEN2 Access Points Installation Guide 4. Place the Ethernet cable(s) and power cable (if any) along the cable guides inside of the top cover in the cable hide space. See Figure 23. Figure 23. Fitting the Cables in the Cable Hide 5.
Page 52: Installing An Anti-Theft Device
Note Anti-theft devices are not available from Allied Telesis. 1. Follow the instructions provided with the vendor’s anti-theft device for the installation. See Figure 24 for the Kensington lock port location.
Page 53: Starting The First Management Session
TQ2402 GEN2 Access Points Installation Guide Starting the First Management Session This section contains an abbreviated version of the procedure to start the first management session. For complete instructions, refer to the TQ2402 GEN2 and TQm2402 GEN2 Management Software User’s Guide.
Page 54 Chapter 2: Installing the Wireless Access Point...
Page 55: Appendix A: Technical Specifications
Appendix A Technical Specifications This appendix contains the specifications for the TQ6403 Access Points in the following sections: “Physical Specifications”  “Environmental Specifications”  “Power Specifications” on page 56  “Cable Specifications” on page 57  “LAN Port Specifications and Pinouts” on page 58 ...
Page 56: Power Specifications
Maximum Operating Altitude 3000 m (9843 ft) Note If you use an AC adapter with the access point, Allied Telesis recommends the PWRADP-01 (DA-48Z12) adapter. The adapter is a UL Listed power supply and is compatible with the above specifications while meeting the standards of a separated extra-low voltage (SELV) product.
Page 57: Cable Specifications
TQ2402 GEN2 Access Points Installation Guide Cable Specifications The minimum cable requirements for the LAN port are listed here. 100Mbps ports: Standard TIA/EIA 568-B-compliant Category 3  shielded or unshielded cabling. 1G/2.5G ports: Standard TIA/EIA 568-A-compliant Category 5 or ...
Page 58: Lan Port Specifications And Pinouts
Appendix A: Technical Specifications LAN Port Specifications and Pinouts Port The access point port specifications are shown in Table 7. Specifications Table 7. LAN Port Specifications Connector Specification PoE standard - LAN port IEEE 802.3at (class 4) Port Pinouts The pin signal definitions for the LAN port are given here. Figure 26 illustrates the pin layout of the ports.
Page 59: Appendix B: Regulatory Statements
Appendix B Regulatory Statements This appendix contains the following regulatory statements: “Federal Communication Commission Interference Statement” on  page 60 “Industry Canada Statement” on page 62  “Europe - EU Declaration of Conformity” on page 64  “UK - UKCA Declaration of Conformity” on page 66 ...
Page 60: Federal Communication Commission Interference Statement
Appendix B: Regulatory Statements Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 61 Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The AT-TQ2402 GEN2 and AT-TQm2402 GEN2 access points should be installed and operated with minimum distance 20 cm between the radiator and your body.
Page 62: Industry Canada Statement
Radiation Exposure Statement: This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. The AT-TQ2402 GEN2 and AT-TQm2402 GEN2 access points should be installed and operated with minimum distance 20 cm between the radiator and your body.
Page 63 Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Les points d'accès AT-TQ2402 GEN2 et AT-TQm2402 GEN2 doivent être installés et utilisés avec une distance minimale de 20 cm entre le radiateur et votre corps.
Page 64: Europe - Eu Declaration Of Conformity
Appendix B: Regulatory Statements Europe - EU Declaration of Conformity Hereby, Allied Telesis declares that the radio equipment type [AT-TQ2402 GEN2, AT-TQm2402 GEN2] is in compliance with Directive 2014/53/EU. Operating The operating frequencies and maximum transmission power levels for wireless devices operated in the EU are listed below:...
Page 65: Radiation Exposure Statement
20 cm between the radiator and your Statement body. Importer Allied Telesis International BV Incheonweg 7, 1437 EK Rozenburg Note Contact Allied Telesis for the EU conformity statement. To contact Allied Telesis, visit our web site at www.alliedtelesis.com/contact.
Page 66: Uk - Ukca Declaration Of Conformity
Appendix B: Regulatory Statements UK - UKCA Declaration of Conformity Hereby, Allied Telesis declares that the radio equipment type [AT-TQ2402 GEN2, AT-TQm2402 GEN2] is in compliance with the Radio Equipment Regulations 2017 Operating The operating frequencies and maximum transmission power levels for...
Page 67: Radiation Exposure Statement
20 cm between the radiator and your Statement body. Importer Allied Telesis International BV 11 Pine Court, Kembrey Park Swindon Wiltshire SN2 8AD, United Kingdom Note Contact Allied Telesis for the UK conformity statement. To contact Allied Telesis, visit our web site at www.alliedtelesis.com/contact.
Page 68 Appendix B: Regulatory Statements...

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