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SERVICE MANUAL
SANGO advanced R
SANGO advanced F
SANGO advanced M
SANGO advanced SEGO junior R
SANGO advanced SEGO junior F
SANGO advanced SEGO junior M
SANGO slimline R
SANGO slimline F
SANGO slimline M
SANGO slimline SEGO junior R
SANGO slimline SEGO junior F
SANGO slimline SEGO junior M

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Summary of Contents for Dietz SANGO advanced

  • Page 1 SERVICE MANUAL SANGO advanced R SANGO advanced F SANGO advanced M SANGO advanced SEGO junior R SANGO advanced SEGO junior F SANGO advanced SEGO junior M SANGO slimline R SANGO slimline F SANGO slimline M SANGO slimline SEGO junior R...
  • Page 2 DIETZ Power BV. The information provided is based on general data pertaining to constructions known at the time of issue. DIETZ Power BV pursues a policy of continuous product development and therefore reserves the right to make changes.
  • Page 3: Table Of Contents

    Electrical diagrams R-net - Powered centre mount Transfer legrest < May 2020 5.6. Electrical diagrams R-net - Powered centre mount Transfer legrest > June 2020 5.7. Connect the batteries 6 Troubleshooting ................... 33 6.1. Wheelchair functionality table 6.2. Seat adjustments SANGO advanced / slimline / junior - 3...
  • Page 4 Specifications SANGO slimline SEGO junior 7.6. Specifications batteries 7.7. Specifications operating force 7.8. Electrical diagrams 8 Warranty conditions ..................45 8.1. Warranty period 8.2. Warranty provisions 8.3. Product conformity 8.4. Warranty procedure 4 - SANGO advanced / slimline / junior...
  • Page 5: Preface

    Qualified service technicians that perform the maintenance and solves technical problems of the wheelchair. • DIETZ Power dealers who support customers when they call the dealer’s office with questions about the wheelchair. This service manual will serve as reference material to help the customer service employee.
  • Page 6: Service, Support And Ordering

    Type of the wheelchair • Year of manufacture • Serial number For ordering spare parts please use the spare part manual to see what part number you need and how to order. 6 - SANGO advanced / slimline / junior...
  • Page 7: Safety Guidelines

    Programming should only be conducted by professionals with in-depth knowledge of wheelchair control systems. Incorrect programming could result in an unsafe set-up of the wheelchair for a user. DIETZ Power accepts no responsibility for losses of any kind if the programming of the control system is altered without authorization of DIETZ Power.
  • Page 8: Temperature

    A. Wheels (turning and pivoting) B. Swing-away controller arm C. Powered backrest adjustment D. Powered tilt adjustment E. Powered leg rests F. Powered lift adjustment 8 - SANGO advanced / slimline / junior...
  • Page 9: Markings On The Wheelchair

    C. Max. speed D. Max. safe slope E. Max. user weight incl. extra load F. Serial number G. Global Trade Item Number H. Customer purchase order number I. Serial number J. Manufacturing date YYYY-MM SANGO advanced / slimline / junior - 9...
  • Page 10: Maintenance And Tools

    (at least once a year) and before reuse. Check all parts of the maintenance checklist and make sure the checklist in the end-users manual will be entirely filled after each maintenance. Use only original DIETZ Power parts for maintenance and repairs. Operation Chassis...
  • Page 11: Tools

    Torque wrench, up to 60 Nm with 10, 13 sockets Allen keys 3, 4, 5, 6, 8, 10 Loctite 243 Bolt securing Loctite 270 Bolt securing Tie wraps Black Hammer (plastic) *Size is the EU key width SANGO advanced / slimline / junior - 11...
  • Page 12: Driving Programs

    Thread Size Pitch (mm) Max. torque (Nm) 1.25 1.75 The minimum torque values are 7 - 9 % below the maximum values. 3.3. Driving programs Excisting driving programs are available on request. 12 - SANGO advanced / slimline / junior...
  • Page 13: Replacements And Adjustments

    1. Loosen the two allen screws of the cover between the wheels. 2. Open the cover of the power module 3. Disconnect the motor connectors (A figure 3) and/or battery connector (B) from the interconnection of the power module. SANGO advanced / slimline / junior - 13...
  • Page 14: Carrier

    4. Loosen the screws (A figure 6) to remove the mudguard (B) for easy access. 5. Remove the 2 bolts (C). 6. Remove the old drive motor (D). 7. Install the new drive motor. 14 - SANGO advanced / slimline / junior...
  • Page 15 6. If needed unscrew the bolt (D) to remove the mudguard. 7. Mount the new castor fork to the wheel and mount it back on the side frame. SANGO advanced / slimline / junior - 15...
  • Page 16 8. Put the new batteries in the batterybox. 9. Connect the power cables (see 5). 10. Slide back the batteries into the wheelchair. 11. Tighten the battery Velcro strap. 12. Close the battery cover. 16 - SANGO advanced / slimline / junior...
  • Page 17 1. Follow the preparation (see 4.1). 2. Remove the caps and the fuse. 3. Put the new fuse in the fuse holder and put the cap on the holder. min 5Nm max 7Nm 100A 2003011A SANGO advanced / slimline / junior - 17...
  • Page 18: Dahl Preparation

    For ordering the Dahl docking and its accessories, please contact Dahl Engineering in Denmark for further details www.dahlengineering.dk. To mount the Dahl docking system our preparation kit ( SPARES 5001168) 18 - SANGO advanced / slimline / junior...
  • Page 19 16-18Nm 7. Position the two plastic spacers (F) in the battery slide plate. 8. Place the batteries and the battery slide plate back in the battery box. SANGO slimline SANGO advanced / slimline / junior - 19...
  • Page 20: Interface (All Types)

    5. Put the srews into one of the 4 holes and thigthen the screws. 6. Put the interface including seating system back on the wheelchair carrier. 7. Check if the wheelchair is stable in all available positions for seat lift and tilt. 20 - SANGO advanced / slimline / junior...
  • Page 21 5. Loosen the 4 hexagon heads (B) and 4 allen screws (C) to remove the tilt or lift-tilt module. 6. Place and mount the new module and seating frame back to the chassis. 7. Connect all cables (see 5). SANGO advanced / slimline / junior - 21...
  • Page 22: Legrests

    4. Loosen (C) and the allen screw (D) and move the shaft (E) until the actuator comes free. 5. Mount the new actuator in reverse order and check the functionality. 22 - SANGO advanced / slimline / junior...
  • Page 23 4. Loosen the 2 allen screws (B) to remove the calf plates. 5. Loosen the 3 allen screws (C) to remove the motor. 6. Mount the new motor in reverse order and check the functionality SANGO advanced / slimline / junior - 23...
  • Page 24: Seating System

    29) and bushes (B). 5. Remove the old actuator (C) from the backrest frame. 6. Put the new actuator in the backrest frame. 7. Check the functionality of the actuator. 24 - SANGO advanced / slimline / junior...
  • Page 25: Control System

    4. Loosen the two screws (B) and replace the power module (C). 5. Load the backup of the driving program in to the new power module. 6. Check all functionalities of the wheelchair. SANGO advanced / slimline / junior - 25...
  • Page 26: Wiring And Diagrams

    • Make sure the wires are not too tight and/or under tension. • Check all above points after each width, depth or height adjustment made to the chair. 26 - SANGO advanced / slimline / junior...
  • Page 27: Electrical Diagrams Vr2

    Tilt 45° 5000709 Lift/tilt 2 actuators Batteries 5000709 Recline 1 actuator Legrest right 5000707 5000709 1 actuator Fuse Legrest left 5000709 1 actuator 5000709 1 actuator Motor 1 Centre mount legrest angle SANGO advanced / slimline / junior - 27...
  • Page 28: Electrical Diagrams R-Net - Powered Articulating Legrests

    Lighting L 5000707 Fuse Legrest right 1 actuator 5000709 Recline 1 actuator Lift/tilt Emergency stop 2 actuators Tilt 45° 1 actuator 5000710 Inhibit switch tilt 5000711 Inhibit switch lift Legrest left 1 actuator 28 - SANGO advanced / slimline / junior...
  • Page 29: Electrical Diagrams R-Net - Powered Centre Mount Legrest

    Lighting R Lighting L 5000707 Fuse Recline 1 actuator Emergency stop Lift/tilt Tilt 45° 1 actuator 2 actuators 1 actuator 5000710 Inhibit switch tilt Centre mount legrest angle 5000711 Inhibit switch lift SANGO advanced / slimline / junior - 29...
  • Page 30: Electrical Diagrams R-Net - Powered Centre Mount Transfer Legrest < May 2020

    Centre mount legrest length 1 actuator Tilt 45° 1 actuator Recline 1 actuator Lift/tilt 1 actuator 2 actuators Centre mount legrest angle 5000711 Inhibit switch min leg length 5000711 Inhibit switch max leg length 30 - SANGO advanced / slimline / junior...
  • Page 31: Electrical Diagrams R-Net - Powered Centre Mount Transfer Legrest > June 2020

    Lift/tilt 2 actuators 5000710 Inhibit switch tilt 5000711 Tilt 45° 1 actuator Inhibit switch lift 5000711 Inhibit switch min leg length 1 actuator Inhibit switch max leg length Centre mount legrest angle SANGO advanced / slimline / junior - 31...
  • Page 32: Connect The Batteries

    ‘negative pole’ and the ‘inhibit’ are connected, enabling the system to prevent the wheelchair from moving when the battery is being charged (figure min 5Nm max 7Nm 34). 100A 2003011A Battery - Battery charger Inhibit Battery + 32 - SANGO advanced / slimline / junior...
  • Page 33: Troubleshooting

    Measure battery voltage. Voltage below 10 V can indicate that one battery is defect. Replace batteries. Joystick module or button Check by replacing with new one. defect Power Module defect Check by replacing with new one. SANGO advanced / slimline / junior - 33...
  • Page 34 (flash code on joystick module) Drive inhibits active (orange Check program which Drive inhibits are present. turtle on joystick module will Check cabling of Drive inhibits on wheelchair. light up) 34 - SANGO advanced / slimline / junior...
  • Page 35 Modify seating setup if possible or decrease tyre wheels. pressure. I. Motors make excessive noise Cause Possible solution Worn carbon brushes Check carbon brushes and collector. If needed replace brushes or motor. SANGO advanced / slimline / junior - 35...
  • Page 36 M. Seating actuator moves in wrong direction (after replacement) Cause Possible solution Wiring connections possibly Change actuator direction in driving program or twisted in cable or motor replace cable or part. 36 - SANGO advanced / slimline / junior...
  • Page 37 This can cause problems when turning on carpet and can have a negative effect on the range. If the problem is not solved with the help of the solutions in the tables, contact DIETZ Power. SANGO advanced / slimline / junior - 37...
  • Page 38: Seat Adjustments

    6 Troubleshooting 6.2. Seat adjustments 38 - SANGO advanced / slimline / junior...
  • Page 39: Technical Specifications

    Requirements and test methods for static, impact and fatigue strengths ISO 7176-9 Climatic tests for powered wheelchairs ISO 7176-14 Power and control systems for electric wheelchairs - Requirements and test methods EN1021-2 Assessment of the ignitability of upholstered furniture SANGO advanced / slimline / junior - 39...
  • Page 40: Specifications Sango Advanced Sego Comfort

    7 Technical specifications 7.2. Specifications SANGO advanced SEGO comfort Manufacturer DIETZ Power B.V. - Vlamovenweg 12 - 5708 JV Helmond User weight max. 160 kg Class B SANGO advanced Specifications min. max. min. max. min. max. Unit Overall length incl. leg rest...
  • Page 41: Specifications Sango Slimline Sego Comfort

    7 Technical specifications 7.3. Specifications SANGO slimline SEGO comfort Manufacturer DIETZ Power B.V. - Vlamovenweg 12 - 5708 JV Helmond User weight max. 136 kg Class B SANGO slimline Specifications min. max. min. max. min. max. Unit Overall length incl. leg rest...
  • Page 42: Specifications Sango Advanced Sego Junior

    7 Technical specifications 7.4. Specifications SANGO advanced SEGO junior Manufacturer DIETZ Power B.V. - Vlamovenweg 12 - 5708 JV Helmond User weight max. 75 kg Class B SANGO advanced Specifications min. max. min. max. min. max. Unit Overall length incl. leg rest...
  • Page 43: Specifications Sango Slimline Sego Junior

    7 Technical specifications 7.5. Specifications SANGO slimline SEGO junior Manufacturer DIETZ Power B.V. - Vlamovenweg 12 - 5708 JV Helmond User weight max. 75 kg Class B SANGO slimline Specifications min. max. min. max. min. max. Unit Overall length incl. leg rest...
  • Page 44: Specifications Batteries

    Joystick Swinging away the controller Electronic switches Parking brake 34,8 44,3 Attaching the charger plug 13,9 7.8. Electrical diagrams CONTROLLER for the battery diagram SERVICE for the electrical wiring diagram (see 5). 44 - SANGO advanced / slimline / junior...
  • Page 45: Warranty Conditions

    Dealers and/or users have statutory (legal) rights in relation to the purchase of consumer products. The warranty conditions applying to products/parts sold by DIETZ Power B.V. are set out below. The warranty applies to any product/part that becomes defective or needs to be repaired or replaced as the result of a manufacturing fault or material defect within the stated warranty period.
  • Page 46: Warranty Provisions

    In general, it is only permitted to use original DIETZ Power accessories and spare parts. If any third party product, that affect the safety of the DIETZ Power product, is mounted to the wheelchair, the responsibility for the safety of the product passes on to the person mounting the accessories or carries out the installation.
  • Page 47: Warranty Procedure

    The dealer can also opt to have the product/part returned without repair at the dealer's own expense. 2021-05 SANGO advanced / slimline / junior - 47...
  • Page 48 SANGO is a product manufactured by: DIETZ-Power B.V. Vlamovenweg 12 5708 JV Helmond The Netherlands +31 492 792 196 info@DIETZ-Power.com www.DIETZ-Power.com...

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