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Thermal TandemVu Camera
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Summary of Contents for Hikmicro TandemVu HM-TX3840-25/G0/T1

  • Page 1 Thermal TandemVu Camera User Manual...
  • Page 2: About This Manual

    WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKMICRO BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT...
  • Page 3 Thermal TandemVu Camera User Manual WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.
  • Page 4: Symbol Conventions

    Thermal TandemVu Camera User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates a hazardous situation which, if not avoided, will or Danger could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, Caution could result in equipment damage, data loss, performance...
  • Page 5: Safety Instruction

    Thermal TandemVu Camera User Manual Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations In the use of the product, you must be in strict compliance with the electrical safety ●...
  • Page 6: Installation

    Thermal TandemVu Camera User Manual Please purchase the charger by yourself. Input voltage should meet the Limited Power ● Source (24 VDC, or 24 VAC) according to the IEC62368 standard. Please refer to technical specifications for detailed information. Make sure the plug is properly connected to the power socket. ●...
  • Page 7 Thermal TandemVu Camera User Manual Never place the equipment in an unstable location. The equipment may fall, causing ● serious personal injury or death. This equipment is for use only with corresponding brackets. Use with other (carts, ● stands, or carriers) may result in instability causing injury. The interface varies with the models.
  • Page 8 Thermal TandemVu Camera User Manual For the device with ventilation openings, the ventilation openings should not be impeded ● by covering the ventilation openings with items, such as newspapers, table-cloths, and curtains. The openings shall never be blocked by placing the device on a bed, sofa, rug, or other similar surface.
  • Page 9: Table Of Contents

    Thermal TandemVu Camera User Manual Contents Chapter 1 Overview ........................1 1.1 Brief Description ......................1 Chapter 2 Device Activation and Accessing ................2 2.1 Activate the Device via SADP ..................2 2.2 Activate the Device via Browser ................... 2 2.3 Login ..........................
  • Page 10 Thermal TandemVu Camera User Manual 3.12 Set Network Service ....................13 3.13 Set Alarm Server ......................14 3.14 Set SRTP ........................15 Chapter 4 Live View ......................... 16 4.1 Live View Parameters ....................16 4.1.1 Window Division ....................16 4.1.2 Live View Stream Type ..................16 4.1.3 Enable and Disable Live View ................
  • Page 11 Thermal TandemVu Camera User Manual 5.1.8 Smoothing ......................23 5.1.9 Display VCA Info ....................24 5.2 Audio Settings ......................24 5.2.1 Audio Input ......................24 5.2.2 Two-way Audio ....................24 5.3 Set ROI .......................... 25 5.4 Metadata ........................26 5.5 Display Settings ......................26 5.5.1 Image Adjustment ....................
  • Page 12 Thermal TandemVu Camera User Manual 5.5.21 Video Standard ....................33 5.5.22 Digital Zoom ...................... 33 5.5.23 Local Video Output ................... 33 5.6 OSD ..........................33 5.7 Overlay Picture ......................34 5.8 Set Manual DPC (Defective Pixel Correction) ............34 5.9 Set Picture in Picture ....................35 Chapter 6 Video Recording and Picture Capture ..............
  • Page 13 Thermal TandemVu Camera User Manual 8.1 Set Motion Detection ....................47 8.1.1 Normal Mode ...................... 47 8.1.2 Expert Mode ......................48 8.2 Set Video Tampering Alarm ..................48 8.3 Set Alarm Input ......................49 8.4 Set Exception Alarm ....................50 8.5 Detect Audio Exception ....................
  • Page 14 Thermal TandemVu Camera User Manual 10.9 Set Privacy Mask ....................... 64 10.10 Set Scheduled Tasks ....................65 10.11 Set PTZ Priority ......................65 10.12 Set Device Position ....................66 10.12.1 Set Manual Compass ..................67 10.12.2 Set Auto Compass ..................67 10.13 Set Power Off Memory ....................
  • Page 15 Thermal TandemVu Camera User Manual 11.14.1 Security Audit Log ..................76 11.14.2 Authentication ....................77 11.14.3 Set IP Address Filter ..................77 11.14.4 Set MAC Address Filter .................. 78 11.14.5 Set SSH ......................78 11.14.6 Control Timeout Settings ................79 11.14.7 Certificate Management ................
  • Page 16: Chapter 1 Overview

    Thermal TandemVu Camera User Manual Chapter 1 Overview 1.1 Brief Description Thermal TandemVu Camera is integrated by one bi-spectrum bullet camera offering perimeter protection and one optical PTZ camera smartly tracking moving targets to provide details. Thermal TandemVu Camera is popularly applied in infrastructure such as airports, railway, city streets, campus, etc., in which smart tracking and perimeter protection are needed.
  • Page 17: Chapter 2 Device Activation And Accessing

    Thermal TandemVu Camera User Manual Chapter 2 Device Activation and Accessing To protect the security and privacy of the user account and data, you should set a login password to activate the device when access the device via network. Note Refer to the user manual of the software client for the detailed information about the client software activation.
  • Page 18: Login

    Thermal TandemVu Camera User Manual Note The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from 192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of the PC to 192.168.1.100. 192.168.1.64 in the browser.
  • Page 19: Illegal Login Lock

    Thermal TandemVu Camera User Manual Operating System Web Browser Operation if plug-in installation is not required. Display and operation of certain functions are restricted. For example, Playback and Picture are not available. For detailed restricted function, refer to the actual device. Mac OS 10.13+ Mac Safari 12+ Plug-in installation is not...
  • Page 20: Chapter 3 Network Settings

    Thermal TandemVu Camera User Manual Chapter 3 Network Settings 3.1 TCP/IP TCP/IP settings must be properly configured before you operate the device over network. IPv4 and IPv6 are both supported. Both versions can be configured simultaneously without conflicting to each other. Go to Configuration >...
  • Page 21: Multicast Discovery

    Thermal TandemVu Camera User Manual Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator for required information. It stands for maximum transmission unit. It is the size of the largest protocol data unit that can be communicated in a single network layer transaction. The valid value range of MTU is 1280 to 1500.
  • Page 22: Access To Device Via Pppoe Dial Up Connection

    Thermal TandemVu Camera User Manual By Client Software Add domain name to the client software. Refer to the client manual for specific adding methods. 3.3 Access to Device via PPPoE Dial Up Connection This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL dial-up after the device is connected to a modem.
  • Page 23: Port Mapping

    Thermal TandemVu Camera User Manual Caution Do not modify the default port parameters at will, otherwise the device may be inaccessible. Go to Configuration > Network > Basic Settings > Port for port settings. HTTP Port It refers to the port through which the browser accesses the device. For example, when http://192.168.1.64:81 in the browser the HTTP Port is modified to 81, you need to enter for login.
  • Page 24: Set Auto Port Mapping

    Thermal TandemVu Camera User Manual Steps 1. Go to Configuration > Network > Basic Settings > NAT . 2. Select the port mapping mode. Set Auto Port Mapping for detailed information. Auto Port Mapping Refer to Set Manual Port Mapping for detailed information. Manual Port Mapping Refer to 3.
  • Page 25: Snmp

    Thermal TandemVu Camera User Manual Stream Type The stream type as the multicast source. Video Port The video port of the selected stream. Audio Port The audio port of the selected stream. 3.7 SNMP You can set the SNMP (Simple Network Management Protocol) to get device information in network management.
  • Page 26: Enable Hik-Connect Service Via Web Browser

    Thermal TandemVu Camera User Manual Enable Hik-Connect Service via Web Browser Follow the following steps to enable Hik-Connect Service via Web Browser. Before You Start You need to activate the camera before enabling the service. Steps 1. Access the camera via web browser. 2.
  • Page 27: Add Camera To Hik-Connect

    Thermal TandemVu Camera User Manual 3. Log in after registration. 3.8.3 Add Camera to Hik-Connect Steps 1. Connect your mobile device to a Wi-Fi. 2. Log into the Hik-Connect app. 3. In the home page, tap "+" on the upper-right corner to add a camera. Quick Start Guide cover.
  • Page 28: Set Alarm Host

    Thermal TandemVu Camera User Manual 3. Select Enable. 4. Select a protocol version and input related parameters. 5. Click Save. Register status turns to Online when the function is correctly set. 3.10 Set Alarm Host The device can send the alarm signal to the remote alarm host when an event occurs. The alarm host refers to the PC installed with client software.
  • Page 29: Set Alarm Server

    Thermal TandemVu Camera User Manual Steps Note This function varies according to different models. 1. Go to Configuration > Network > Advanced Settings > Network Service . 2. Set network service. WebSocket & WebSockets WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its above version or Mozilla Firefox 52 and its above version to visit the device.
  • Page 30: Set Srtp

    Thermal TandemVu Camera User Manual 3.14 Set SRTP The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet protocol, intended to provide encryption, message authentication and integrity, and replay attack protection to the RTP data in both unicast and multicast applications. Steps 1.
  • Page 31: Chapter 4 Live View

    Thermal TandemVu Camera User Manual Chapter 4 Live View It introduces the live view parameters, function icons and transmission parameters settings. 4.1 Live View Parameters The supported functions vary depending on the model. Note For multichannel devices, select the desired channel first before live view settings. 4.1.1 Window Division refers to 1 ×...
  • Page 32: Full Screen

    Thermal TandemVu Camera User Manual 4.1.5 Full Screen This function is used to view the image in full screen mode. Click to start full screen mode and press ESC button to exit. 4.1.6 Conduct Regional Focus You can enable the function to focus on certain area. Steps 1.
  • Page 33: Lens Initialization

    Thermal TandemVu Camera User Manual Auto Note Auto mode is only available for device that supports rain-sensing auto wiper. In auto mode, the wiper works when rain drops on the window. 4.1.9 Lens Initialization Lens initialization is used on the device equipped with motorized lens. The function can reset lens when long time zoom or focus results in blurred image.
  • Page 34: Lens Parameters Adjustment

    Thermal TandemVu Camera User Manual 4.1.12 Lens Parameters Adjustment It is used to adjust the lens focus, zoom and iris. Zoom Click , and the lens zooms in. ● Click , and the lens zooms out. ● Focus Click , then the lens focuses far and the distant object gets clear. ●...
  • Page 35 Thermal TandemVu Camera User Manual 2. Set the transmission parameters as required. Protocol TCP ensures complete delivery of streaming data and better video quality, yet the real-time transmission will be affected. It is suitable for the stable network environment. UDP is suitable for the unstable network environment that does not demand high video fluency.
  • Page 36: Chapter 5 Video And Audio

    Thermal TandemVu Camera User Manual Chapter 5 Video and Audio This part introduces the configuration of video and audio related parameters. 5.1 Video Settings This part introduces the settings of video parameters, such as, stream type, video encoding, and resolution. Go to setting page: Configuration >...
  • Page 37: Resolution

    Thermal TandemVu Camera User Manual 5.1.3 Resolution Select video resolution according to actual needs. Higher resolution requires higher bandwidth and storage. 5.1.4 Bitrate Type and Max. Bitrate Constant Bitrate It means that the stream is compressed and transmitted at a comparatively fixed bitrate.
  • Page 38: I-Frame Interval

    Thermal TandemVu Camera User Manual H.265 H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression standard. In comparison to H.264, it offers better video compression at the same resolution, frame rate and image quality. Profile This function means that under the same bitrate, the more complex the profile is, the higher the quality of the image is, and the requirement for network bandwidth is also...
  • Page 39: Display Vca Info

    Thermal TandemVu Camera User Manual 5.1.9 Display VCA Info VCA information can be displayed by Player and Video. Player Player means the VCA info can be displayed by the dedicated player provided by the manufacturer. Video Video means the VCA info can be displayed by any general video player. 5.2 Audio Settings It is a function to set audio parameters such as audio encoding, environment noise filtering.
  • Page 40: Set Roi

    Thermal TandemVu Camera User Manual Before You Start Make sure the audio input device (pick-up or microphone) and audio output device ● (speaker) connected to the device is working properly. Refer to specifications of audio input and output devices for device connection. If the device has built-in microphone and speaker, two-way audio function can be ●...
  • Page 41: Metadata

    Thermal TandemVu Camera User Manual 5.4 Metadata Metadata is the raw data that the device collects before algorithm processing. It is often used for the third party integration. Go to Configuration > Video/Audio > Metadata Settings to enable metadata uploading of the desired function for the camera channels.
  • Page 42: Exposure Settings

    Thermal TandemVu Camera User Manual Histogram: Choose for scene with obvious WDR and high temperature difference, can ● improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor scenes. Linear: Choose for scene with low temperature difference and the target is not ●...
  • Page 43: Set Supplement Light

    Thermal TandemVu Camera User Manual The image is always in color. Night The image is black/white or colorful and the supplement light will be enabled to ensure clear live view image at night. Auto The camera switches between the day mode and the night mode according to the illumination automatically.
  • Page 44: Wdr

    Thermal TandemVu Camera User Manual it clear. If BLC mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area. 5.5.7 WDR The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment with strong illumination differences.
  • Page 45: Dnr

    Thermal TandemVu Camera User Manual Figure 5-2 White Balance 5.5.10 DNR Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal and Expert modes are selectable. Normal Set the DNR level to control the noise reduction degree. The higher level means stronger reduction degree.
  • Page 46: Defog

    Thermal TandemVu Camera User Manual 5.5.11 Defog You can enable the defog function when the environment is foggy and the image is misty. It enhances the subtle details so that the image appears clearer. Figure 5-4 Defog 5.5.12 EIS Increase the stability of video image by using jitter compensation technology. 5.5.13 Gray Scale This section introduces the gray scale function in optical channel.
  • Page 47: Dde

    Thermal TandemVu Camera User Manual 5.5.16 DDE Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are selectable. Disable this function. Normal Set the DDE level to control the details of the image. The higher the level is, the more details shows, but the higher the noise is.
  • Page 48: Scene Mode

    Thermal TandemVu Camera User Manual 5.5.20 Scene Mode There are several sets of image parameters predefined for different installation environments. Select a scene according to the actual installation environment to speed up the display settings. 5.5.21 Video Standard Video standard is an ability of a video card or video display device that defines the amount of colors that are shown and the resolution.
  • Page 49: Overlay Picture

    Thermal TandemVu Camera User Manual Text Overlay Set customized overlay text on image. OSD Parameters Set OSD parameters, such as Display Mode, OSD Size, and Alignment. 5.7 Overlay Picture Overlay a customized picture on live view. Before You Start The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×...
  • Page 50: Set Picture In Picture

    Thermal TandemVu Camera User Manual 5.9 Set Picture in Picture You can overlay the images of two channels and view the image of two channels at the same time. Steps 1. Select a channel number. 2. Select the picture in picture mode. Overlap Mode Partial image of thermal channel is displayed on the full screen of optical channel.
  • Page 51: Chapter 6 Video Recording And Picture Capture

    Thermal TandemVu Camera User Manual Chapter 6 Video Recording and Picture Capture This part introduces the operations of capturing video clips and snapshots, playback, and downloading captured files. 6.1 Storage Settings This part introduces the configuration of several common storage paths. 6.1.1 Set Memory Card If you choose to store the files to memory card, make sure you insert and format the memory card in advance.
  • Page 52: Set Ftp

    Thermal TandemVu Camera User Manual The saving path of network disk files. Mounting Type Select file system protocol according to the operation system. Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is selected. 3.
  • Page 53: Set Cloud Storage

    Thermal TandemVu Camera User Manual 6.1.4 Set Cloud Storage It helps to upload the captured pictures and data to the cloud. The platform requests picture directly from the cloud for picture and analysis. The function is only supported by certain models. Steps Caution If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.
  • Page 54 Thermal TandemVu Camera User Manual Before You Start Select Trigger Recording in event settings for each record type except Continuous. See Event and Alarm for details. Steps Note The function varies according to different models. 1. Go to Configuration > Storage > Schedule Settings > Record Schedule . 2.
  • Page 55: Record Manually

    Thermal TandemVu Camera User Manual Post-record The time period you set to stop recording after the scheduled time. Stream Type Select the stream type for recording. Note When you select the stream type with higher bitrate, the actual time of the pre-record and post-record may be less than the set value.
  • Page 56: Capture Configuration

    Thermal TandemVu Camera User Manual Note Go to Configuration > Local , click Save downloaded files to to change the saving path of downloaded video files. 6.3 Capture Configuration The device can capture the pictures manually or automatically and save them in configured saving path.
  • Page 57: View And Download Picture

    Thermal TandemVu Camera User Manual 6.3.3 View and Download Picture You can search, view and download the pictures stored in the local storage or network storage. Steps 1. Click Picture. 2. Select channel No. 3. Set search condition and click Search. The matched pictures showed in the file list.
  • Page 58: Chapter 7 Perimeter Protection

    Thermal TandemVu Camera User Manual Chapter 7 Perimeter Protection The function is used to detect whether there is any target breaking the perimeter protection rules. The optical camera will track the target and the device will alarm when the perimeter protection rule is triggered. 7.1 Set Perimeter Protection Rules The device can detect whether there is any target breaking the perimeter protection rules.
  • Page 59 Thermal TandemVu Camera User Manual a. Click to draw an area in the live view. Right click the mouse to finish drawing. b. Set Duration. When a target intrudes into the set area and stays in the area for more than the set duration, the device triggers an intrusion alarm. c.
  • Page 60: Set Perimeter Protection Shield Region

    Thermal TandemVu Camera User Manual 7.2 Set Perimeter Protection Shield Region You can configure areas from being detected. Steps 1. Go to Configuration > Local , and enable Display Shield Area. 2. Go to Configuration > Perimeter Protection > Shield Region . 3.
  • Page 61: Alarm Double Check

    Thermal TandemVu Camera User Manual 7.4 Alarm Double Check When the perimeter protection rule alarm is triggered in camera channel 01/02, the camera channel 03 will be linked to double check the target authenticity and judge to upload the alarm information or not. Steps 1.
  • Page 62: Chapter 8 Event And Alarm

    Thermal TandemVu Camera User Manual Chapter 8 Event and Alarm This part introduces the configuration of events. The device takes certain response to triggered alarm. Certain events may not be supported by certain device models. 8.1 Set Motion Detection It helps to detect the moving objects in the detection region and trigger the linkage actions. Steps 1.
  • Page 63: Expert Mode

    Thermal TandemVu Camera User Manual 8.1.2 Expert Mode You can configure the motion detection parameters of day/night switch according to the actual needs. Steps 1. Select expert mode in Configuration. 2. Set parameters of expert mode. Scheduled Image Settings OFF: Switch is disabled. Auto-Switch: The system switches day/night mode automatically according to environment.
  • Page 64: Set Alarm Input

    Thermal TandemVu Camera User Manual Clear All Delete all the drawn areas. Figure 8-1 Set Video Tampering Area Set Arming Schedule for setting scheduled time. Refer to Linkage Method 6. Refer to Settings for setting linkage method. 7. Click Save. 8.3 Set Alarm Input Alarm signal from the external device triggers the corresponding actions of the current device.
  • Page 65: Set Exception Alarm

    Thermal TandemVu Camera User Manual 3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name. Set Arming Schedule for setting scheduled time. Refer to Linkage Method 4. Refer to Settings for setting linkage method. 5.
  • Page 66 Thermal TandemVu Camera User Manual Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are configurable. Note The lower the sensitivity is, the more significant the change should be to trigger the ● detection. The sound intensity threshold refers to the sound intensity reference for the ●...
  • Page 67: Chapter 9 Arming Schedule And Alarm Linkage

    Thermal TandemVu Camera User Manual Chapter 9 Arming Schedule and Alarm Linkage Arming schedule is a customized time period in which the device performs certain tasks. Alarm linkage is the response to the detected certain incident or target during the scheduled time.
  • Page 68: Manual Alarm

    Thermal TandemVu Camera User Manual Manual Alarm . Manual Alarm For the information about the configuration, see 3. Click Save. Manual Alarm You can trigger an alarm output manually. Steps 1. Set the manual alarm parameters. Alarm Output No. Select the alarm output No. according to the alarm interface connected to the external alarm device.
  • Page 69: Set Flashing Alarm Light Output

    Thermal TandemVu Camera User Manual 9.2.2 Set Flashing Alarm Light Output Steps 1. Go to Configuration > Event > Basic Event > Flashing Alarm Light Output . 2. Set Flashing Duration, Flashing Frequency and Brightness. Flashing Duration The time period the flashing lasts when one alarm happens. Flashing Frequency The flashing speed of the light.
  • Page 70: Ftp/Nas/Memory Card Uploading

    Thermal TandemVu Camera User Manual 9.2.4 FTP/NAS/Memory Card Uploading If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the alarm information to the FTP server, network attached storage and memory card when an alarm is triggered. Set FTP to set the FTP server.
  • Page 71: Notify Surveillance Center

    Thermal TandemVu Camera User Manual 4)Optional: If you want to receive notification with alarm pictures, check Attached Image. The notification email has 3 attached alarm pictures about the event with configurable image capturing interval. 5)Configure Alarm E-mail Attachment Settings. Image Select the number of captures of the corresponding channel.
  • Page 72: Chapter 10 Ptz

    Thermal TandemVu Camera User Manual Chapter 10 PTZ PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera. 10.1 PTZ Control In live view interface, you can use the PTZ control buttons to control the device panning, tilting, and zooming.
  • Page 73 Thermal TandemVu Camera User Manual Compatible The control speed is same as Keyboard Control Speed. Pedestrian Choose Pedestrian when you monitor the pedestrians. Non-motor Vehicle Choose Non-motor Vehicle when you monitor the non-motor vehicles. Motor Vehicle Choose Motor Vehicle when you monitor the motor vehicles.
  • Page 74: Set Preset

    Thermal TandemVu Camera User Manual Iris When the image is too dark, click the button to enlarge the iris. When the image is too bright, click the button to stop down the iris. 10.2 Set Preset A preset is a predefined image position. For the defined preset, you can call the preset No. to view the position.
  • Page 75: Set Patrol Scan

    Thermal TandemVu Camera User Manual Preset No. Function Preset No. Function Auto Flip Set manual limits Back to origin Save manual limits Call patrol 1 Remote restart Call patrol 2 Call OSD menu Call patrol 3 Stop a scan Call patrol 4 Start random scan Day mode Start frame scan...
  • Page 76: Set One-Touch Patrol

    Thermal TandemVu Camera User Manual Preset Select predefined preset. Speed Set the speed of moving from one preset to another. Time It is the duration staying on one patrol point. Delete the presets in patrol. Adjust the preset order. Note A patrol can be configured with 32 presets at most, and 2 presets at least.
  • Page 77: Set Linear Scan

    Thermal TandemVu Camera User Manual Steps Note This function is only supported by certain models. 1. Click to show the PTZ control panel, and click 2. Select one pattern scan path that needs to be set. 3. Click to start recording pattern scan. 4.
  • Page 78: Set Limit

    Thermal TandemVu Camera User Manual Note When setting the linear scan area, make sure the target area is both included in the optical channel and the thermal channel. 10.6 Set Limit The device can only move within the limited range. Steps 1.
  • Page 79: Set Park Action

    Thermal TandemVu Camera User Manual Clear Clear the set initial position. 10.8 Set Park Action You can set the device to perform an action (for example, preset or patrol) or return to a position after a period of inactivity (park time). Before You Start Set the action type first.
  • Page 80: Set Scheduled Tasks

    Thermal TandemVu Camera User Manual 6. Edit Name, Type, and Active Zoom Ratio on your demand. Active Zoom Ratio When the actual zoom ratio is less than the set active zoom ratio, the set area cannot be covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy mask is valid.
  • Page 81: Set Device Position

    Thermal TandemVu Camera User Manual Steps 1. Go to Configuration > PTZ > Prioritize PTZ . 2. Set the priority signal and delayed time. Network The network signal controls the device with priority. RS-485 The RS-485 signal controls the device with priority. Delay It refers to the time interval of PTZ operation controlled by different signals.
  • Page 82: Set Manual Compass

    Thermal TandemVu Camera User Manual What to do next If you lost direction when operating the device, you can click Point to North to call the north position that is saved in the device. 10.12.1 Set Manual Compass Use a direction indicating device to determine the North at the device location, and set the North for the device.
  • Page 83: Panorama Tracking

    Thermal TandemVu Camera User Manual 10.14 Panorama Tracking This function links panoramic channel with PTZ channel through calibration. The PTZ channel tracks moving objects in panoramic channel and automatically adjusts its PTZ positions to keep the target in the center of PTZ view for more details. 10.14.1 Set Panorama Tracking –...
  • Page 84: Set Panorama Tracking - Auto Calibration

    Thermal TandemVu Camera User Manual When tracking finishes or timed out, PTZ channel returns to the tracking initial position. When tracking initial is not set, PTZ channel stays where tracking finishes or timed out. 10. Set the tracking duration and zooming ratio. Click Save. Tracking Duration It is used to set the duration of tracking.
  • Page 85 Thermal TandemVu Camera User Manual It is used to set the duration of tracking. The PTZ channel switches to next target after the set duration time. When tracking duration is set to 0, tracking continues until the target leaves the scene. Zooming Ratio It is used to set the zooming ratio for tracking.
  • Page 86: Chapter 11 System And Security

    Thermal TandemVu Camera User Manual Chapter 11 System and Security It introduces system maintenance, system settings and security management, and explains how to configure relevant parameters. 11.1 View Device Information You can view device information, such as Device No., Model, Serial No. and Firmware Version.
  • Page 87: Set Dst

    Thermal TandemVu Camera User Manual 4. Set Server Address, NTP Port and Interval. Note Server Address is NTP server IP address. 5. Click Test to test server connection. 6. Click Save. 11.2.3 Set DST If the region where the device is located adopts Daylight Saving Time (DST), you can set this function.
  • Page 88: View Open Source Software License

    Thermal TandemVu Camera User Manual Note You should keep the parameters of the device and the computer or terminal all the same. 3. Click Save. 11.5 View Open Source Software License Go to Configuration > System > System Settings > About , and click View Licenses. 11.6 Set Same Unit Set the same distance unit.
  • Page 89: Import And Export Configuration File

    Thermal TandemVu Camera User Manual 11.9 Import and Export Configuration File It helps speed up batch configuration on other devices with the same configuration. Steps 1. Export configuration file. 1)Go to Configuration > System > Maintenance > Upgrade & Maintenance . 2)Click Device Parameters and input the encryption password to export the current configuration file.
  • Page 90: Device Auto Maintenance

    Thermal TandemVu Camera User Manual Firmware Locate the exact path of the upgrade file. Firmware Directory Locate the directory which the upgrade file belongs to. 3. Click Browse to select the upgrade file. 4. Click Upgrade. 11.12 Device Auto Maintenance Set the auto maintenance schedule and the device will automatically restart on schedule, which helps avoid problems such as network anomaly and outage during continuous operation, etc.
  • Page 91: Security Audit Log

    Thermal TandemVu Camera User Manual 11.14.1 Security Audit Log The security audit logs refer to the security operation logs. You can search and analyze the security log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
  • Page 92: Certificate Management

    Thermal TandemVu Camera User Manual 7. Click Save. Certificate Management It helps to manage the server/client certificates and CA certificate, and to send an alarm if the certificates are close to expiry date, or are expired/abnormal. Note The function is only supported by certain device models. 11.14.2 Authentication You can improve network access security by setting RTSP and WEB authentication.
  • Page 93: Set Mac Address Filter

    Thermal TandemVu Camera User Manual 2. Check Enable IP Address Filter. 3. Select the type of IP address filter. Forbidden IP addresses in the list cannot access the device. Allowed Only IP addresses in the list can access the device. 4.
  • Page 94: Control Timeout Settings

    Thermal TandemVu Camera User Manual 3. Click Save. 11.14.6 Control Timeout Settings If this function is enabled, you will be logged out when you make no operation (not including viewing live image) to the device via web browser within the set timeout period. Go to Configuration >...
  • Page 95: Import Certificate

    Thermal TandemVu Camera User Manual Import Certificate Steps 1. Click Import. 2. Click Create Certificate Request. 3. Enter the Certificate ID. 4. Click Browser to select the desired server/client certificate. 5. Select the desired import method and enter the required information. 6.
  • Page 96: Set Https

    Thermal TandemVu Camera User Manual Enable Certificate Expiration Alarm Steps 1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera links to the surveillance center that the certificate will expire soon, or is expired or abnormal.
  • Page 97: Set Ieee 802.1X

    Thermal TandemVu Camera User Manual Note QoS needs support from network device such as router and switch. Steps 1. Go to Configuration > Network > Advanced Configuration > QoS . 2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP. Note Network can identify the priority of data transmission.
  • Page 98: Online Users

    Thermal TandemVu Camera User Manual Caution To increase security of using the device on the network, please change the password of your account regularly. Changing the password every 3 months is recommended. If the device is used in high-risk environment, it is recommended that the password should be changed every month or week.
  • Page 99: Chapter 12 Appendix

    Thermal TandemVu Camera User Manual Chapter 12 Appendix 12.1 Common Material Emissivity Reference Material Emissivity Human Skin 0.98 Printed Circuit Board 0.91 Concrete 0.95 Ceramic 0.92 Rubber 0.95 Paint 0.93 Wood 0.85 Pitch 0.96 Brick 0.95 Sand 0.90 Soil 0.92 Cloth 0.98 Hard Paperboard...
  • Page 100 UD37090B...

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