Dell™ Latitude™ 13 Service Manual
Diagnostics
 
 Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Intel, Core, and Celeron are either trademarks or
registered trademarks of Intel Corporation; Microsoft, Windows, Windows Vista, and the Windows Vista start button are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG,
Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
March 2010     Rev. A00

   Related Manuals for Dell Latitude 13

   Summary of Contents for Dell Latitude 13

  • Page 1

    Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 2: System Setup, Entering System Setup, Boot Menu, System Setup Menu Options

    Boot Menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the computer. Diagnostics and Enter Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices installed in the computer. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the computer.

  • Page 3

    Panel Type ¡ Native Resolution ¡    Audio Controller ¡ Wi-Fi Device ¡ Cellular Device ¡ Bluetooth Device ¡ Integrated NIC MAC ¡ Battery Information Displays the status of the battery and the type of AC adapter connected to the computer. Specifies the order in which the computer attempts to find an operating system.

  • Page 4

    Computrace®  NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed. Allows you to enable or disable the Execute Disable mode of the processor. CPU XD Support Default setting: Enabled Performance Option Description...

  • Page 5

    Allows you to view and clear BIOS POST events. It includes the date and time of the event as well as the LED code. DellDiag Allows you to view the diagnostic results from Dell Diagnostics and PSA. It includes the time and date, the diagnostic and version which was Events run and the resulting code.

  • Page 6

          Dell Training Tool |  Latitude 13  Previous  |  Next  Hard Drive Cable Kit Expand All Collapse All Introduction Welcome CAUTION: Using This Material Please follow the Safety Precautions before removing any part from the system. Course Introduction Product Overview System Overview Installing The Hard Drive Cable Kit...

  • Page 7

    NOTE: The steps described below address HDD flex cable broken issue. This new solution will improve serviceability that will ease DSP installation. Step 1: Arrange the cable in order to leave assembly space of new rubber. Step 2: Peel off the double sided tape and attach the rubber bumper to the system. NOTE: It is important that the onsite technician paste the rubber bumper to the right position as shown in this step in order to protect the replacement cable from being cut by the card reader board edge.

  • Page 8

    Step 4: Fix the cable and rubber as indicated in the diagrams below. NOTE: The tape used here is for fixing black cable 100%.

  • Page 9

    Refer to the Bottom Base Cover replacement procedure for further info.  Previous Next    Copyright 1999-2010 Dell Inc. For Dell Employees and Dell Service Providers only. inside.us.dell.com Privacy Policy About Dell Contact Us About Us...

  • Page 11: Device Status Lights, Battery Status Lights, Keyboard Status Lights, Led Error Codes

    If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking amber light and blue light — An unauthenticated or unsupported, non-Dell AC adapter is attached to your laptop. Alternately blinking amber light with steady blue light — Temporary battery failure with AC adapter present.

  • Page 12

    FLASH-ON-FLASH 1. Reseat the display cable. 2. Replace the display panel. display panel error 3. Replace the video card/system board. OFF-FLASH-OFF 1. Install compatible memory modules. 2. If two modules are installed remove one and test. Try the other module in the same slot and test. Test the other slot with both modules.

  • Page 13: Removing And Replacing Parts

    Back to Contents Page Removing and Replacing Parts Dell™ Latitude™ 13 Service Manual   ExpressCard   Secure Digital (SD) Card   Base Cover     Battery   Wireless Local Area Network (WLAN) Card   Display Closure Sensor   Hard Drive and Audio Board   LED Cover   Speaker   Keyboard   Memory   ExpressCard/SD Card Reader   Subscriber Identity Module (SIM) Card   SIM Card Reader...

  • Page 14: Specifications

    Back to Contents Page Specifications Dell™ Latitude™ 13 Service Manual    System Information   Processor   Memory   Video   Audio   Communications   ExpressCard   Ports and Connectors   Display   Keyboard   Touchpad   Battery   AC Adapter   Physical   Environmental NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start® Help and Support and select the option to view information about your computer.

  • Page 15

      NOTE: The ExpressCard slot does not support PC Cards. ExpressCard connector ExpressCard slot Cards supported 34-mm ExpressCards Ports and Connectors  Audio microphone connector stereo headphone/ speakers connector Video 15-pin VGA connector Network adapter RJ-45 connector one 4-pin USB 2.0-compliant connector one eSATA/USB 2.0-compliant connector Memory-card slot 5-in-1 memory-card slot supporting MS, MS Pro, SD, SDHC, and MMC cards...

  • Page 16

    Type   Input voltage 100–240 VAC Input current (maximum) 1.5 A Input frequency 50 Hz–60 Hz Output current 4.34 A (maximum at 4-second pulse) 3.34 A (continuous) Output voltage 19.5 +/– 1.0 VDC Dimensions:   Height 16 mm (0.63 inches) Width 66 mm (2.60 inches) Depth...

  • Page 17

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive and Audio Board NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 18: Removing The Battery, Replacing The Battery

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Battery NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 19: Removing The Bluetooth Card, Replacing The Bluetooth Card

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Bluetooth Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 20: Base Cover, Removing The Base Cover, Replacing The Base Cover

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Base Cover NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 21: Removing The Camera, Replacing The Camera

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Camera NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 22: Replacing The Card Reader

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard/SD Card Reader NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 23

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Coin-Cell Battery NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 24: Removing The Expresscard

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the ExpressCard NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 25: Display Closure Sensor

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Closure Sensor NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 26

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Installing the Hard Drive Cable Kit NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 27

       7. The hard drive flex cable is attached with a double sided tape. Peel off the cable from the system.    8. Remove the cloth tape from the card reader board edge.   NOTE: Skip this step if the cloth tape is not present.

  • Page 28

    Step 1: Arrange the cable in order to leave assembly space of new rubber. Step 2: Peel off the double sided tape and attach the rubber bumper to the system.

  • Page 29

    Step 3: After adding the rubber bumper, re-assemble the cable. NOTE: Cable should be pressed back to the gap between board and HDD   Step 4: Fix the cable and rubber as indicated in the diagrams below. NOTE: The tape used here is for fixing black cable 100%.

  • Page 30

      9. Peel off the double sided tape from the hard drive flex cable. Connect the cable end labeled 'HDD' to the hard drive connector first, follow by connecting the other end to the system board connector.   10. Press down the cable to attach the double sided tape to the card reader board. Using the halo lines on the below picture as a guideline, do not press beyond the suggested line or to the edge of the card reader to      prevent unnecessary bent to the flex cable.

  • Page 31

    11. Re-install back the pre-removal part in reverse order. NOTE: When replacing the bottom base cover, do not add unnecessary pressure at the hard drive and card reader location. This is to avoid unnecessary contact between the flex ca edge. Refer to the Bottom Base Cover replacement procedure for further information.

  • Page 32: Removing The Heat Sink And Fan Assembly, Replacing The Heat Sink And Fan Assembly

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Heat Sink and Fan Assembly NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 33: Removing The Keyboard, Replacing The Keyboard

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Keyboard NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 34: Display Panel, Removing The Display Panel, Replacing The Display Panel

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Panel NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 35: Display Bezel, Removing The Display Bezel, Replacing The Display Bezel

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Bezel NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 36: Removing The Memory Module, Replacing The Memory Module

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 37

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Palm Rest and Display Assembly NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 38: Led Cover, Removing The Led Cover

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the LED Cover NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 39: Removing The Sd Card

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SD Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 40

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card Reader NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 41: Removing The Sim Card, Replacing The Sim Card

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the SIM Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 42: Removing The Speaker, Replacing The Speaker

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Speaker NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 43: System Board, Removing The System Board, Replacing The System Board

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the System Board NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 44: Removing The Wlan Card, Replacing The Wlan Card

    Dell™ Latitude™ 13 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the WLAN Card NOTE: You may need to install Adobe® Flash® Player from Adobe.com in order to view the illustrations below.

  • Page 45: Working On Your Computer, Before Working Inside Your Computer, Recommended Tools, Turning Off Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 46: After Working Inside Your Computer

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.

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