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Dell Latitude 131L User Manual

Dell latitude 131l: users guide.
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Dell™ Latitude™ 131L
User's Guide
Model PP23LB
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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   Summary of Contents for Dell Latitude 131L

  • Page 1

    Dell™ Latitude™ 131L User’s Guide Model PP23LB w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, XPS, and Strike Zone are trademarks of Dell Inc.; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; AMD, Sempron, Turion and combinations thereof are trademarks of Advanced Micro Devices, Inc. IBM is a registered trademark of IBM Corporation;...

  • Page 3: Table Of Contents

    Contents Finding Information ....... About Your Computer ......Determining Your Computer’s Configuration .

  • Page 4: Table Of Contents

    ......Dell™ QuickSet Battery Meter ..... . .

  • Page 5: Table Of Contents

    Using Multimedia ......Playing a CD or DVD ....... Adjusting the Volume .

  • Page 6: Table Of Contents

    ......Dell Diagnostics ....... . .

  • Page 7: Table Of Contents

    ....Using Dell PC Restore by Symantec ....

  • Page 8: Table Of Contents

    ....... Dell Technical Support Policy (U.S. Only) ....

  • Page 9

    Index ........Contents...

  • Page 10

    Contents...

  • Page 11: Finding Information

    Documentation and drivers are already installed on your computer. You can use the media to reinstall drivers or run • Notebook System Software (NSS) the Dell Diagnostics (see "Dell Diagnostics" on page 63.) Readme files may be included on your media to...

  • Page 12

    This document may be optional and may not ship with your computer. • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • How to set up a printer •...

  • Page 13

    Select your region to view the appropriate support questions site. • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...

  • Page 14

    Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.

  • Page 15: About Your Computer, Determining Your Computer's Configuration

    About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: ® ® 1 Access the Microsoft Windows Help and Support Center.

  • Page 16: Front View

    Front View display latch release display latches (2) display power button device status lights touch pad speakers (2) touch pad buttons keyboard 10 keyboard and wireless status lights D I S P L A Y L A T C H R E L E A S E —...

  • Page 17

    See "Power Management Modes" on page 43. D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode.

  • Page 18

    T O U C H P A D — Provides the functionality of a mouse. Silk screening on the touch pad indicates scrolling capabilities. S P E A K E R S — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts.

  • Page 19

    K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled.

  • Page 20: Left Side View

    Left Side View air vent security cable slot optical drive bay optical-drive-tray eject button CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

  • Page 21: Right Side View

    O P T I C A L D R I V E B A Y — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drive" on page 92. O P T I C A L D R I V E T R A Y E J E C T B U T T O N...

  • Page 22: Back View

    A U D I O C O N N E C T O R S Attach headphones or speakers to the connector. Attach a microphone to the connector. U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer.

  • Page 23

    A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.

  • Page 24: Bottom View

    V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. Bottom View battery charge gauge optical-drive locking screw battery-bay latch release battery hard drive modem/memory module cover B A T T E R Y C H A R G E G A U G E —...

  • Page 25

    H A R D D R I V E — Stores software and data. For more information, see "Hard Drive" on page 92 and "Hard drive problems" on page 67. M O D E M M E M O R Y M O D U L E C O V E R —...

  • Page 26

    About Your Computer...

  • Page 27: Setting Up Your Computer, Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 28: Transferring Information To A New Computer

    • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.

  • Page 29: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.

  • Page 30

    When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I ® ® Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft...

  • Page 31: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...

  • Page 32: Power Protection Devices, Surge Protectors

    USB connector on USB printer cable connector on printer computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...

  • Page 33: Line Conditioners, Uninterruptible Power Supplies

    NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.

  • Page 34

    Setting Up Your Computer...

  • Page 35: Using The Display, Adjusting Brightness, Switching The Video Image, Setting Display Resolution

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. Switching the Video Image When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device.

  • Page 36

    If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode, the entire screen cannot be displayed at one time. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up, down, left, and right.

  • Page 37: Using The Keyboard And Touch Pad, Numeric Keypad

    Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 38: Key Combinations, System Functions, Battery, Display Functions, Power Management

    Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). Display Functions <Fn><F8> Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on).

  • Page 39: Speaker Functions, Adjusting Keyboard Settings

    Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. <Fn><End> Enables and disables the integrated speakers and external speakers, if attached. ®...

  • Page 40: Touch Pad, Customizing The Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad silk screen, depicting scrolling capabilities •...

  • Page 41: Using A Battery, Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 42: Checking The Battery Charge, Dell™ Quickset Battery Meter, Microsoft Windows Power Meter, Charge Gauge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.

  • Page 43: Low-battery Warning, Conserving Battery Power, Power Management Modes

    Check the Battery Health To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains.

  • Page 44: Configuring Power Management Settings

    • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 44) in the Power Options Properties window, use one of the following methods: – Press the power button. – Close the display.

  • Page 45: Charging The Battery, Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.

  • Page 46: Storing A Battery

    To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.

  • Page 47: Using Multimedia

    Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTE: Do not move the computer when you are playing CDs or DVDs. Press the eject button on the front of the drive.

  • Page 48: Adjusting The Volume, Adjusting The Picture, Copying Cds And Dvds

    Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. Using Multimedia...

  • Page 49: Using Blank Cds And Dvds

    Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.

  • Page 50: Helpful Tips

    CD-Writable Drives Media Type Read Write Rewritable CD-R CD-RW DVD-Writable Drives Media Type Read Write Rewritable CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project.

  • Page 51: Using Cards, Expresscards, Expresscard Blanks, Installing An Expresscard

    Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 135 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.

  • Page 52: Removing An Expresscard Or Blank

    To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.

  • Page 53: Media Memory Cards, Installing A Media Memory Card

    Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles. release button ExpressCard Media Memory Cards The 3-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card.

  • Page 54: Removing A Media Memory Card

    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.

  • Page 55: Setting Up A Network, Physically Connecting To A Network Or Broadband Modem

    Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 56: Network Setup Wizard, Wireless Local Area Network (wlan)

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to Programs→ Accessories→ Communications, and then click Network Setup Wizard.

  • Page 57: Setting Up A New Wlan

    Start Button and Connect To Option 1 Click the Start button. 2 Point to Connect To, and then click Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card.

  • Page 58: Connecting To A Wireless Local Area Network

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 56.

  • Page 59: Enabling/disabling The Wireless Network Card

    To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.

  • Page 60

    Setting Up a Network...

  • Page 61: Securing Your Computer, Security Cable Lock, Passwords

    Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your computer. For more information, see the instructions included with the device.

  • Page 62: Computer Tracking Software, If Your Computer Is Lost Or Stolen

    If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 113). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.

  • Page 63: Solving Problems, Dell Diagnostics

    Then shut down your computer and try again. Press and hold the <Fn> key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. Solving Problems...

  • Page 64

    If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc.

  • Page 65

    If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 113. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 66: Drive Problems, Cd And Dvd Drive Problems

    4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

  • Page 67: If You Cannot Eject The Cd, Cd-rw, Dvd, Or Dvd+rw Drive Tray

    If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

  • Page 68: Error Messages

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 69

    X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 113.

  • Page 70

    Shut down the computer, remove the hard drive (see "Hard Drive" on page 92), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 63).

  • Page 71

    O T I M E R T I C K I N T E R R U P T — tests in the Dell Diagnostics (see "Dell Diagnostics" on page 63). You have too many O T E N O U G H M E M O R Y O R R E S O U R C E S X I T S O M E P R O G R A M S A N D T R Y A G A I N —...

  • Page 72: Expresscard Problems, Keyboard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. Solving Problems...

  • Page 73: External Keyboard Problems, Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Diagnostics (see "Dell Diagnostics" on page 63). If the tests indicate a defective external keyboard, contact Dell. See "Contacting Dell" on page 113.

  • Page 74: Lockups And Software Problems, The Computer Does Not Start Up, The Computer Stops Responding

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...

  • Page 75: Other Software Problems, Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 63). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —...

  • Page 76: Network Problems, Power Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 113.

  • Page 77: Ensuring Sufficient Power For Your Computer, Printer Problems

    Check the AC adapter cable connections. If the AC adapter has a light, H E C K T H E A D A P T E R — ensure that the light is on. Bypass power protection devices, power O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T —...

  • Page 78: Scanner Problems, Sound And Speaker Problems, No Sound From Integrated Speakers

    Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. See the printer documentation for setup and troubleshooting H E C K T H E P R I N T E R D O C U M E N T A T I O N —...

  • Page 79: No Sound From Headphones, Touch Pad Or Mouse Problems

    See "Reinstalling Drivers and Utilities" on page 82. E I N S T A L L T H E A U D I O D R I V E R — See "Dell Diagnostics" on page 63. U N T H E E L L I A G N O S T I C S —...

  • Page 80: Video And Display Problems, If The Display Is Blank

    Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

  • Page 81: If Only Part Of The Display Is Readable, Drivers, What Is A Driver, Identifying Drivers

    1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 113.

  • Page 82: Reinstalling Drivers And Utilities

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities disc provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

  • Page 83: Resolving Software And Hardware Incompatibilities

    5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

  • Page 84: Restoring Your Operating System, Using Microsoft Windows Xp System Restore

    For instructions, see "Using Microsoft Windows XP System Restore" on page 84. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

  • Page 85

    NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to Programs→ Accessories→ System Tools, and then click System Restore.

  • Page 86: Using Dell Pc Restore By Symantec

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Solving Problems...

  • Page 87

    Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating system to its...

  • Page 88

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

  • Page 89: Adding And Replacing Parts, Before You Begin, Recommended Tools, Turning Off Your Computer

    "Before Working Inside Your Computer" (see "Before Working Inside Your Computer" on page 90). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 90: Before Working Inside Your Computer

    NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use other batteries designed for other Dell computers. 4 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.

  • Page 91

    battery-bay latch release battery 5 Press the power button to ground the system board. 6 Remove any installed cards from the ExpressCard slot (see "Removing an ExpressCard or Blank" on page 52) and the 3-in-1 media memory card reader (see "Removing a Media Memory Card" on page 54). 7 Close the display and turn the computer upside down on a flat work surface.

  • Page 92: Optical Drive, Hard Drive

    Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Turn the computer off. 2 Turn the computer over and remove the optical-drive locking screw. 3 Insert a scribe into the notch and push it to the side to release the drive from the bay. 4 Slide the drive out of the bay.

  • Page 93

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See "Restoring Your Operating System" on page 84 and "Reinstalling Drivers and Utilities"...

  • Page 94: Returning A Hard Drive To Dell, Memory

    8 Install the drivers and utilities for your computer. See "Reinstalling Drivers and Utilities" on page 82. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.

  • Page 95

    NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 96

    memory module securing clips (2 per connector) NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 4 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.

  • Page 97: Modem

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Dell System Information. Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 98

    3 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. modem screw modem pull-tab modem connector on system...

  • Page 99: Hinge Cover

    Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

  • Page 100: Keyboard

    Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

  • Page 101: Wireless Mini-card

    screws (2) keyboard tabs keyboard cable plastic bar on keyboard connector NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then press on the right edge near the top to snap the keyboard into place before replacing the two screws.

  • Page 102

    Mini-Card antenna cable connectors (2) Release the Mini-Card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. Lift the Mini-Card out of its system board connector. Adding and Replacing Parts...

  • Page 103

    Mini-Card metal securing tab metal securing tab NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. 5 Install the replacement Mini-Card: Insert the Mini-Card connector into the system board connector at a 45-degree angle, and then press the other end of the Mini-Card down into the securing tabs until the card clicks into place.

  • Page 104

    NOTICE: To avoid damage to the Mini-Card, never place cables under the card. Connect the two antenna cables to the Mini-Card (black cable to the connector labeled "aux" and the white cable to the connector labeled "main"). system board connector antenna cables (2) antenna cable connectors (2) Adding and Replacing Parts...

  • Page 105: Coin-cell Battery, Display

    Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

  • Page 106

    NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.

  • Page 107

    8 Lift the display up and away from the computer. NOTICE: The standby switch is fragile and easily broken. Avoid knocking the switch when removing and replacing the display. When you replace the display, ensure that the display cable is lying flat in the display cable channel and securely tucked underneath the tabs.

  • Page 108

    Adding and Replacing Parts...

  • Page 109: Dell™ Quickset Features

    FILE LOCATION: R:\systems\Kirin_Asahi\Asahi\UG\A01\EN\Test\Source\quickset.fm Dell™ QuickSet Features NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display •...

  • Page 110

    D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 4 / 4 / 0 7 – F O R P R O O F O N LY Dell™ QuickSet Features...

  • Page 111: Traveling With Your Computer, Identifying Your Computer, Packing The Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. ®...

  • Page 112: Travel Tips, Traveling By Air

    Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press<Fn><F2>.

  • Page 113: Contacting Dell

    Contacting Dell You can contact Dell through the Internet and by phone: • For support through the web, go to support.dell.com. • For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.

  • Page 114

    Country Code: 54 E-mail for Servers and EMC Storage la_enterprise@dell.com Products City Code: 11 Customer Service toll-free: 0-800-444-0730 Technical Support – Dell PowerApp™, Dell toll-free: 0-800-222-0154 PowerEdge™, Dell PowerConnect™, and Dell PowerVault™ Technical Support Services toll-free: 0-800-444-0724 Sales 0-810-444-3355 Aruba Online Support www.dell.com.aw...

  • Page 115

    Technical Support, Customer Service, Sales toll-free: 1-866-278-6820 Brunei Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 3101 or toll-free: 801 1012 Transaction Sales (Penang, Malaysia) 604 633 3101 or toll-free: 801 1012 Contacting Dell...

  • Page 116

    Spare Parts and Extended Service 1 866 440 3355 Cayman Islands Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales 1-877-262-5415 Chile (Santiago) Online Support www.dell.com/cl Country Code: 56 la-techsupport@dell.com City Code: 2 Sales and Customer Support toll-free: 1230-020-3397 or 800-20-1385 Contacting Dell...

  • Page 117

    Technical Support Fax 592 818 1350 Technical Support – Dell™ Dimension™ toll-free: 800 858 2969 and Dell Inspiron™ Technical Support – Dell OptiPlex™, Dell toll-free: 800 858 0950 Latitude™, and Dell Precision™ Technical Support – Servers and Storage toll-free: 800 858 0960 Technical Support –...

  • Page 118

    1-866-278-6821 Dominican Republic Online Support www.dell.com/do la-techsupport@dell.com Technical Support, Customer Service, Sales 1-800-156-1588 Ecuador Online Support www.dell.com/ec la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 999-119-877-655-3355 (calling from Quito) Technical Support, Customer Service, Sales toll-free: 1800-999-119-877-655-3355 (calling from Guayaquil) Contacting Dell...

  • Page 119

    Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Service 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 01 55 94 71 01 Contacting Dell...

  • Page 120

    2108129811 Sales 2108129800 2108129812 Grenada Online Support www.dell.com/gd la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-866-540-3355 Guatemala Online Support www.dell.com/gt la-techsupport@dell.com Technical Support, Customer Service, Sales 1-800-999-0136 Guyana Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-877-270-4609 Contacting Dell...

  • Page 121

    Country Code: 852 Technical Support – Dimension and 00852-2969 3188 Inspiron Technical Support – OptiPlex, Latitude, 00852-2969 3191 and Dell Precision Technical Support – Servers and Storage 00852-2969 3196 Technical Support – Projectors, PDAs, 00852-3416 0906 Switches, Routers, etc. Customer Service...

  • Page 122

    STD code + 60003355 or toll-free: 1-800-425-9045 Customer Service Home and Small Business India_care_HSB@dell.com toll-free: 1800-4254051 Large Corporate Accounts India_care_REL@dell.com toll-free: 1800-4252067 Sales Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 Contacting Dell...

  • Page 123

    Fax/Sales Fax 01 204 0103 Switchboard 01 204 4444 U.K. Customer Service (dial within U.K. 0870 906 0010 only) Corporate Customer Service (dial within 0870 907 4499 U.K. only) U.K. Sales (dial within U.K. only) 0870 907 4000 Contacting Dell...

  • Page 124

    02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Service 02 577 825 55 02 575 035 30 Switchboard 02 577 821 Jamaica Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales 1-800-440-9205 (dial from within Jamaica only) Contacting Dell...

  • Page 125

    City Code: 44 Dimension and Inspiron Technical Support – Dell Precision, toll-free: 0120-198-433 OptiPlex, and Latitude Technical Support outside of Japan – Dell 81-44-556-3894 Precision, OptiPlex, and Latitude Technical Support – Dell PowerApp, Dell toll-free: 0120-198-498 PowerEdge, Dell PowerConnect, and Dell PowerVault Technical Support outside of Japan –...

  • Page 126

    +32 (0)2 481 91 19 26 25 77 82 Malaysia (Penang) Online Support support.ap.dell.com International Access Code: 00 Technical Support – Dell Precision, toll-free: 1 800 880 193 OptiPlex, and Latitude Country Code: 60 Technical Support – Dimension, Inspiron, toll-free: 1 800 881 306...

  • Page 127

    Switchboard Fax 020 674 47 50 New Zealand Online Support support.ap.dell.com International Access Code: 00 support.ap.dell.com/contactus Country Code: 64 Technical Support, Customer Service, Sales 0800 441 567 Nicaragua Online Support www.dell.com/ni la-techsupport@dell.com Technical Support, Customer Service, Sales 001-800-220-1377 Contacting Dell...

  • Page 128

    Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 Puerto Rico Online Support www.dell.com/pr la-techsupport@dell.com Technical Support toll-free: 1-866-390-4695 or 1-866-851-1760 Customer Service and Sales 1-877-537-3355 Contacting Dell...

  • Page 129

    Technical Support – Dimension, Inspiron, toll-free: 1 800 394 7430 and Electronics and Accessories Technical Support – OptiPlex, Latitude, toll-free: 1 800 394 7488 and Dell Precision Technical Support – PowerApp, PowerEdge, toll-free: 1 800 394 7478 PowerConnect, and PowerVault Customer Service...

  • Page 130

    Relational Customer Service 08 590 05 642 City Code: 8 Home/Small Business Customer Service 08 587 70 527 Employee Purchase Program (EPP) Support 020 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 587 705 81 Contacting Dell...

  • Page 131

    0080 165 1227 Thailand Online Support support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and toll-free: 1800 0060 07 Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault) Customer Service toll-free: 1800 006 007...

  • Page 132

    Local Government & Education 01344 373 199 Health 01344 373 194 Technical Support Corporate/Preferred Accounts/PCA (1000+ 0870 908 0500 employees) Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Online Support www.dell.com/uy la-techsupport@dell.com...

  • Page 133

    International Access Code Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address U.S.A. (Austin, Texas) Dell Services for the Deaf, Hard-of-Hearing, toll-free: 1-877-DELLTTY or Speech-Impaired International Access Code: 011 (1-877-335-5889) Country Code: 1 toll-free: 1-800-727-8320 Technical Support support.dell.com...

  • Page 134

    Local Numbers, and Country Code Toll-Free Numbers City Code Web and E-mail Address U.S. Virgin Islands Online Support www.dell.com/vi la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-877-702-4360 Venezuela Online Support www.dell.com/ve la-techsupport@dell.com Technical Support, Customer Service, Sales 0800-100-4752 Contacting Dell...

  • Page 135: Specifications

    Specifications Processor Processor type AMD Turion™ 64 or AMD Sempron™ L1 cache 128 KB L2 cache 256 KB, 512 KB, 1,024 KB External bus frequency (front side 533 MHz bus) System Information System chip set ATI RS485M / SB600 Data bus width 64 bits DRAM bus width dual-channel (2) 64-bit buses...

  • Page 136

    3-in-1 Media Memory Card Reader 3-in-1 media memory card controller Ricoh R5C832 3-in-1 media memory card connector 3-in-1 combo card connector Cards supported SD/SDIO/MMC 3-in-1 media memory card connector 30.55 mm x 28.9 mm x 4.55 mm size Memory Memory module connector two SODIMM connectors Memory module capacities 256 MB, 512 MB, 1 GB...

  • Page 137

    Communications Modem: Type v.92 MDC HD Controller softmodem Interface Azalia Interface MDC Network adapter 10/100 Ethernet LAN on system board Wireless internal PCI-e Mini-Card WLAN Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration"...

  • Page 138

    Display Type (active-matrix TFT) 14.1-inch WXGA and 15.4-inch WXGA Display area (15.4-inch): Height 207 mm (8.2 inches) Width 331.2 mm (13.0 inches) Diagonal 391.2 mm (15.4 inches) Display area (14.1-inch): Height 189.6 mm (7.5 inches) Width 303.3 mm (11.9 inches) Diagonal 357.7 mm (14.1 inches) Maximum resolution...

  • Page 139

    Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 73.0-mm (2.9-inch) sensor-active area Height 42.9-mm (1.7-inch) rectangle Battery Type 9-cell "smart" lithium ion 6-cell "smart"...

  • Page 140

    Battery (continued) Charge time (approximate) Computer off 3.5 hours (9-cell) 2.5 hours (6-cell) 2.5 hours (4-cell, when available) Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See "Power Problems" on page 76.

  • Page 141

    Physical Height 36 mm (1.42 inches) Width 356 mm (14.02 inches) Depth 265.5 mm (10.45 inches) Weight (with 6-cell battery): Configurable to less than 2.9 kg (6.38 lb) Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing)

  • Page 142

    Specifications...

  • Page 143: Appendix, Using The System Setup Program, Entering System Setup

    Boot (start-up) configuration NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer.

  • Page 144: Commonly Used Options

    Menu bar — The menu bar lists the major categories of settings available in system setup. Use the right and left arrow keys to move from one menu to another. Options List — This Item Specific Help — This field field appears on the left contains information about each option side of the system setup...

  • Page 145

    2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 146: Cleaning Your Computer, Computer, Keyboard, And Display, Touch Pad, Floppy Drive

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.

  • Page 147: Cds And Dvds, Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.

  • Page 148: Definition Of "third-party" Software And Peripherals, Fcc Notice (u.s. Only)

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 149

    The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Latitude™ 131L Model number: PP23LB Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way...

  • Page 150

    Appendix...

  • Page 151: Glossary

    Glossary Terms in this Glossary are provided for All-Terrain Grade — Dell™ ATG™ refers to the All-Terrain Grade computer designed by Dell to provide increased informational purposes only and may or may not protection in demanding environments. describe features included with your particular computer.

  • Page 152

    bootable CD — A CD that you can use to start your CD player — The software used to play music CDs. The computer. In case your hard drive is damaged or your CD player displays a window with buttons that you use to computer has a virus, ensure that you always have a play a CD.

  • Page 153

    driver — Software that allows the operating system to control a device such as a printer. Many devices do not DDR SDRAM — double-data-rate SDRAM — A type of work properly if the correct driver is not installed in the SDRAM that doubles the data burst cycle, improving computer.

  • Page 154

    Express Service Code — A numeric code located on a GB — gigabyte — A measurement of data storage that sticker on your Dell™ computer. Use the Express Service equals 1024 MB (1,073,741,824 bytes). When used to Code when contacting Dell for assistance. Express Service refer to hard drive storage, the term is often rounded to Code service may not be available in some countries.

  • Page 155

    IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A high-performance serial bus used to hard drive — A drive that reads and writes data on a hard connect IEEE 1394-compatible devices, such as digital disk. The terms hard drive and hard disk are often used cameras and DVD players, to the computer.

  • Page 156

    kHz — kilohertz — A measurement of frequency that memory address — A specific location where data is equals 1000 Hz. temporarily stored in RAM. memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access.

  • Page 157

    NIC — See network adapter. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and notification area — The section of the Windows taskbar the devices attached to it. PCI Express can transfer data at that contains icons for providing quick access to programs speeds from 250 MB/sec to 4 GB/sec.

  • Page 158

    Service Tag — A bar code label on your computer that your screen's horizontal lines are recharged (sometimes identifies your computer when you access Dell Support at also referred to as its vertical frequency). The higher the support.dell.com or when you call Dell for customer refresh rate, the less video flicker can be seen by the service or technical support.

  • Page 159

    shortcut, the original file is not affected. Also, you can S-video TV-out — A connector used to attach a TV or rename a shortcut icon. digital audio device to the computer. shutdown — The process of closing windows and exiting SXGA —...

  • Page 160

    suppression and may also provide voltage regulation. virus — A program that is designed to inconvenience you Small UPS systems provide battery power for a few or to destroy data stored on your computer. A virus minutes to enable you to shut down your computer. program moves from one computer to another through an infected disk, software downloaded from the Internet, or USB —...

  • Page 161

    XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket.

  • Page 162

    Glossary...

  • Page 163

    105 crashes, 74 drive, 63 storing, 46 protecting, 62 Dell Premier Support restore to previous operating battery-bay latch release, 24 website, 11, 14 state, 84 blanks device status lights, 17 slow performance, 68, 75...

  • Page 164

    DVDs, 48 keyboard status lights description, 21, 25 about, 48 description, 19 problems, 67 playing, 47 replacing, 92 keypad returning to Dell, 94 numeric, 37 hardware conflicts, 83 End User License Dell Diagnostics, 63 Agreement, 11 labels Hardware Troubleshooter, 83...

  • Page 165

    74 Mini-Card description, 21 computer stops responding, 74 installing, 101 conflicts, 83 Mobile Broadband (WWAN) Dell Diagnostics, 63 problems, 76 drives, 66 modem passwords DVD drive, 66 installing, 97 about, 61 error messages, 68...

  • Page 166

    148 troubleshooting volume, 78 video and monitor, 80 conflicts, 83 specifications, 135 Product Information Dell Diagnostics, 63 spyware, 68, 75 Guide, 11 Hardware Troubleshooter, 83 standby mode Help and Support Center, 13 protecting your computer, 61 about, 43...

  • Page 167

    determining configuration, 15 video controller configuration determining what controller is installed, 15 volume adjusting, 79 warranty information, 11 Windows XP Device Driver Rollback, 82 Files and Settings Transfer Wizard, 28 Hardware Troubleshooter, 83 Help and Support Center, 13 hibernate mode, 44 Program Compatibility Wizard, 74 reinstalling, 14, 84...

  • Page 168

    Index...

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