Swap Between Calls Before Completing A Transfer; Web Dialer; Use Web Dialer With Cisco Directory; Use Web Dialer With Another Online Corporate Directory - Cisco 9971 Standard User Manual

Press a speed-dial button.
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Press the Speed Dial softkey, enter a speed-dial number or highlight the number you want to
–
call, and press the Speed Dial softkey again.
Press the Active Calls softkey and select a held call. (The transfer completes immediately.)
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3. Press the Transfer button or the Transfer softkey.
(You do not have to wait for the recipient to answer to complete the transfer.)
The transfer is complete.

Swap Between Calls Before Completing a Transfer

After you connect to the transfer recipient—but before you transfer a call to this party—you can press
the Swap softkey to toggle between the two calls. This allows you to consult privately with the party
on each call before you complete the transfer.

Web Dialer

Cisco Web Dialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by
selecting items in a web browser. Your system administrator sets up this feature for you.

Use Web Dialer with Cisco Directory

1. Sign in to your User Options web pages.
2. Select User Options > Directory and search for a co-worker.
3. Select the number that you want to dial.
4. If this is your first time using Web Dialer, review the preferences on the Make Call page.
5. Select Dial.
The call is now placed on your phone.
6. To end a call, select Hang up or hang up from your phone.

Use Web Dialer with Another Online Corporate Directory

1. Sign in to a Web Dialer-enabled corporate directory and search for co-workers.
2. Select the number that you want to dial.
3. When prompted, enter your user ID and password.
4. If this is your first time using Web Dialer, review the preferences on the Make Call page.
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