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Okifax 2200/2400/2600
Service Handbook
P/N 59264202

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Summary of Contents for Oki OKIDATA Okifax 2200

  • Page 1 Okifax 2200/2400/2600 Service Handbook P/N 59264202...
  • Page 2 Okifax 2200/2400/2600 Service Handbook...
  • Page 3 Facsimile Number: (609) 235-2600, ext. 7034. Okilink Login Name: Technical Training OKI is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.;...
  • Page 4: Table Of Contents

    Table of Contents COURSE ADMINISTRATION: OVERVIEW ..........................i-1 RECOMMENDATIONS ......................i-2 Prerequisites........................i-2 Equipment ......................... i-2 Documentation........................i-2 INFORMATION UPDATES......................i-3 NOTICES............................i-3 COURSE PATH ........................... i-4 SERVICE TRAINING........................i-5 SERVICE AUTHORIZATION ....................i-8 General Information......................i-8 Answer Sheet: Okifax 2200/2400/2600 ................ i-10 Test: Okifax 2200/2400/2600 ..................
  • Page 5 Okifax 2200 - Report Print Function Block Diagram..........1-10 Okifax 2400/2600 - Report Print Function Block Diagram........1-11 TRANSMITTER THEORY OF OPERATION............. 1-13 1.2.01 Typical Transmission..................1-13 Okifax 2200 - 300 bps Transmit Handshake Operation Diagram ......1-14 Okifax 2400/2600 - 300 bps Transmit Handshake Operation Diagram ....1-15 Okifax 2200 - 300 bps Receive Handshake Operation Diagram ......
  • Page 6 1.4.09 Registration Motor ..................1-28 PRINTING PROCESS....................1-29 1.5.01 General Information..................1-29 Printing Process Diagram ..................1-29 1.5.02 Hopping......................1-30 1.5.03 Feeding......................1-30 1.5.04 Charging......................1-30 1.5.05 Exposing ......................1-31 1.5.06 Developing...................... 1-32 1.5.07 Transfer ......................1-33 1.5.08 Fusing......................1-33 1.5.09 Cleaning ......................
  • Page 7 Okilink II........................2-4 Course Critique ......................2-4 Fax Number ....................... 2-4 Mailing Address......................2-4 Information Provided ....................2-4 TROUBLESHOOTING TIPS..................2-5 2.4.01 Preliminary Checks ................... 2-5 2.4.02 Tips for Preventing Image Problems ..............2-5 2.4.03 Common Problems.................... 2-5 REPAIR ANALYSIS PROCEDURES................2-11 2.5.01 General Information..................
  • Page 8 RAP 20E Printer Alarm 4 .................. 2-49 RAP 20F Paper Jam ................... 2-50 RAP 20G No Paper Cassette ................2-50 Action Items for LCD Display Problems............2-51 Action Items Diagram..................2-51 RAP 21 Image Problems..................2-52 Index to Image Problems ................... 2-52 Sample Outputs ....................
  • Page 9 Okifax 2400/2600 ....................2-71 2.6.06 High-Speed Modem Receive Test ..............2-72 General Information....................2-72 Procedure ......................... 2-72 Okifax 2200 ....................... 2-72 Okifax 2400/2600 ....................2-73 Diagram........................2-74 2.6.07 Multi-Frequency Send Test................2-75 General Information....................2-75 Procedure ......................... 2-75 2.6.08 Print Test......................2-76 General Information....................
  • Page 10 General Information....................2-90 Procedure ......................... 2-90 Okifax 2200 ....................... 2-90 Okifax 2400/2600 ....................2-91 2.8.04 Fuser Counter Reset..................2-92 General Information....................2-92 Procedure ......................... 2-92 Okifax 2200 ....................... 2-92 Okifax 2400/2600 ....................2-93 2.8.05 System Reset....................2-94 General Information....................2-94 Procedure .........................
  • Page 11 Okifax 2400/2600 ....................2-126 Document Loaded.................... 2-126 Document Not Loaded..................2-127 MODULE THREE: MAINTENANCE MAINTENANCE ......................3-1 3.1.01 General Information..................3-1 3.1.02 Maintenance Tools.................... 3-1 3.1.03 Maintenance Precautions .................. 3-2 DISASSEMBLY/ASSEMBLY PROCEDURES ............3-3 General Information....................3-3 3.2.01 Preliminary Items....................3-4 3.2.02 Document Stay Guide and Assembly;...
  • Page 12 3.2.28 Power Supply Board, Cassette Tray Assembly, and Cassette Sensor Plate .. 3-58 ADJUSTMENTS AND SERVICE SETTINGS ............3-60 3.3.01 General Information..................3-60 3.3.02 LED Head Drive Time..................3-60 General Information....................3-60 LED Head Intensity Rating..................3-60 Procedure ......................... 3-60 LED Intensity Rating / Dip Switch Settings Table ..........
  • Page 13 APPENDIX B: ILLUSTRATED PARTS LISTING ILLUSTRATED PARTS LISTING.................B-1 B.1.01 General Information..................B-1 B.1.02 Definitions of Terms ..................B-2 RSPL ..........................B-2 Consumable........................B-2 Option ........................B-2 Option RSPL......................B-2 Document........................B-2 Blank ..........................B-2 2200..........................B-2 2400..........................B-2 2600..........................B-2 Serial Number Identification..................B-4 B.1.03 Parts Ordering Information ................B-5 Service Center Reference Guide ................B-5 Placing a Parts Order ....................B-5 CHARTS..........................B-6 B.2.01...
  • Page 14 APPENDIX C: INSTALLATION OF OPTIONS OVERVIEW ........................C-1 C.1.01 Options Available .....................C-1 OPTION INSTALLATION.....................C-2 C.2.01 Memory Expansion Cards.................C-2 C.2.02 UST-500 (Second Paper Cassette Unit)............C-3 UST-500 Testing Procedure ..................C-8 Okifax 2200 ......................C-8 Okifax 2400/2600 ....................C-8 C.2.03 SIO-45 Board (RS232-C Interface) ..............C-9 TELEPHONE ANSWERING DEVICE (TAD) INTERFACE ........C-11 C.3.01 General Information..................C-11...
  • Page 15 This page was intentionally left blank.
  • Page 16: Course Administration

    COURSE ADMINISTRATION...
  • Page 18: Overview

    OVERVIEW Okidata developed this course in order to provide the information necessary to install and maintain the Okifax 2200, Okifax 2400, and Okifax 2600 facsimile machines. Upon successful completion of this training course, you will be able to do the following. •...
  • Page 19: Recommendations

    RECOMMENDATIONS Prerequisites Before beginning this course, you should know the following concepts. Have an understanding of basic electronics • • Be familiar with electrostatic principles • Be familiar with facsimile technology and protocol • Be familiar with the proper procedures for handling circuit boards, Read Only Memory (ROM), and Random Access Memory (RAM) Be able to use basic tools •...
  • Page 20: Information Updates

    INFORMATION UPDATES Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control. Technical updates are made available to authorized Service Centers through the monthly technical mail.
  • Page 21: Course Path

    COURSE PATH This Course Map directs you through the training package. Each section covers a different part of the training. Tasks within each section direct you to the portions of the training materials that cover the subject you are studying. When you have completed one section, move on to the next.
  • Page 22: Service Training

    SERVICE TRAINING Requirements You will need the following items. • Service Center Reference Guide • Service Handbook • User’s Documentation • Service Video • Video Cassette Player and Monitor Service Training is divided into the following five sections. General Description •...
  • Page 23 Installation This section covers the installation of the product. Assigned Tasks: Read Section 1 of the Okifax 2200 User’s Guide. Read Section 1 of the Okifax 2400/2600 User’s Guide. Principles of Operation This section describes the function of the major assemblies. Assigned Tasks: Read Module 1 of the Service Handbook.
  • Page 24 Maintenance Disassembly / Assembly CAUTION: OKIDATA does not recommend performing the disassembly / assembly procedures on a product which is operating normally. Therefore, you are not required to perform the disassembly / assembly procedures to complete this training. Assigned Tasks: Read Module 3.2 of the Service Handbook.
  • Page 25: Service Authorization

    SERVICE AUTHORIZATION General Information Read through the instructions for completing the testing process before you begin. This section contains the Answer Sheet, Certification Test, and Course Critique for this service training package. These are the only copies of these items you will receive. DO NOT WRITE ON THESE ITEMS! PHOTOCOPY EACH ITEM! Use the photocopies to complete the testing process.
  • Page 26 Certification Test Requirements You must achieve a score of 80% or greater on your Certification Test to successfully complete this course. You will need the following items. Service Handbook • User’s Documentation • Assigned Tasks: Read through all instructions before completing the testing process. Photocopy the Certification Test and Answer Sheet provided in this kit.
  • Page 27: Answer Sheet: Okifax 2200/2400/2600

    Answer Sheet: Okifax 2200/2400/2600 Dealer Code: Today’s Date: Technician’s Name: Company: Company’s Address: City: State/Province: Zip/Postal Code: Country: Phone #: Fax #: If your Dealership uses Okilink II, please provide your Dealership’s Login Name. First: Last: Course Administration i - 10 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 28: Test: Okifax 2200/2400/2600

    Test: Okifax 2200/2400/2600 When should the LED head be cleaned? When paper is installed. When a new toner cartridge is installed. When the main board is replaced. When vertical white lines or stripes appear on output. 1 and 2 3 and 4 1 and 3 2 and 4 When troubleshooting any image problems of received faxes, always make a local copy...
  • Page 29 According to the Service Handbook, lubrication should be performed once a year. performed as necessary. done with Dow Corning Molycoat BR-2, Molycoat EM-30L, or equivalent. done lightly, being careful not to over-lubricate. 1 and 2 1, 2, and 3 1, 2, 3, and 4 The image sensor for an Okifax 2200 or Okifax 2400 has __________ less elements than the image sensor for the Okifax 2600.
  • Page 30 Which of the following are true? The LED Head Drive Time is adjusted by setting positions 1 through 4 of Switch 1 on the main controller board (for the Okifax 2200) and the printer control board (for the Okifax 2400/2600). The LED Head Drive Time is always changed when a new LED head is installed.
  • Page 31 Both the Okifax 2400 and the Okifax 2600 accept additional memory cards. The Okifax 2400 will accept one card at a time. The Okifax 2600 will accept two cards at a time. True False According to the FCC Telephone Consumer Protection Act, which of the following must the facsimile operator do? Program the date into the facsimile unit.
  • Page 32 The separation rubber should be cleaned with ethyl alcohol and replaced when the toner is replaced. True False You are working on an Okifax 2400. Technical Function 18 is ON. After the successful reception of a transmission, a verification stamp mark will be placed on the bottom of the original document.
  • Page 33 When checking the PC1 sensors on an Okifax 2600, the positive lead of the digital multimeter goes to pins __________ of CN12 on the main control board. 2, 7, 11 2, 8, 11 3, 8, 11 3, 9, 12 Which Technical Function enables sensor calibration during the Sensor Calibration / Scanning Check on an Okifax 2400/2600? Course Administration i - 16...
  • Page 34 The Self-Diagnosis Test prints the ROM version. confirms the presence of RAM. verifies printer unit operation. confirms the presence of ROM. 1 and 2 1, 2, and 3 1, 2, 3, and 4 Performing a System Reset will erase all programmed user and service data. Before resetting the system, you should print a copy of the Configuration Report, the Auto Dial List, and the One Touch List.
  • Page 35 You are working with an Okifax 2400. Technical Function 47 is Department ID. When ALL settings for this function are ON, which of the following are true? Use of the facsimile unit is restricted to authorized operators. Users must enter a pre-registered (access) code to operate the unit.
  • Page 36 You are using RAP 04. The document reaches PC1. It then feeds three inches and stops. SELECT LOCATION is displayed on the LCD. Place the items listed below in the correct order. The Scan Adjustment does NOT correct the problem. Copy quality is NOT acceptable.
  • Page 37 You are troubleshooting an Auto Reception Problem on an Okifax 2600. Using RAP 07, place these actions in the correct order. The main control board has been replaced. Manual reception is okay. The LINE board has been replaced. User Function 21 is set to OFF. The AUTO REC key has been pressed and the unit is in auto receive mode.
  • Page 38: Course Critique: Okifax 2200/2400/2600

    Course Critique: Okifax 2200/2400/2600 Dealer Code: Today’s Date: Technician’s Name: Company: Company’s Address: City: State/Province: Zip/Postal Code: Country: Phone #: Fax #: Have you completed other Okidata Self-Study Service Training packages? Please rate this course. Excellent Below Average Above Average Poor Average Does your Dealership use Okilink II?
  • Page 39 Comments Course Administration i - 22 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 40: Principles Of Operation

    MODULE ONE PRINCIPLES OF OPERATION...
  • Page 42: Compatibility

    OVERVIEW This module contains three sections. • Transmitter Theory of Operation • Receiver Theory of Operation • LED Printer Theory of Operation 1.1.01 Compatibility The facsimile machine operates as a Group 3 (G3) facsimile device. 1.1.02 Communications Mode The unit operates as a half-duplex facsimile transceiver. Transmit and receive operations cannot take place at the same time.
  • Page 43: Automatic Fall-Back Mode

    1.1.04 Automatic Fall-back Mode The unit will change the message transmitting speed according to the following fall-back plan. The first page of the message is transmitted at 14.4 kbps (Okifax 2200 communicates at 9600 bps maximum). The receiving station will continuously monitor the received data. If the receiving station detects six or more consecutive error lines during reception of a single page, or if the total number of errors detected during the reception of a single page exceeds 10% of the data on the transmitted page, it will return a Retrain Negative (RTN) signal to the transmitting...
  • Page 44: Error Correction Mode (Ecm)

    1.1.06 Error Correction Mode (ECM) Error Correction Mode (ECM) provides error-free transmission when communicating with a remote unit that also has ECM. Here is an explanation of the ECM process. • The transmit machine groups image data into blocks and transmits one block of data at a time to the receive machine.
  • Page 45: Quick Scan Mode

    1.1.07 Quick Scan Mode Both the Okifax 2400 and Okifax 2600 have quick scan capability. With MEM Transmission enabled, the units will scan documents placed on the ADF tray into memory. During a quick scan operation, each letter size page is scanned in approximately three seconds. Once the documents are stored in memory, the transmission is initiated, without requiring additional user action.
  • Page 46: Major Assemblies (Mechanical)

    1.1.08 Major Assemblies (Mechanical) The following major mechanical assemblies make up the facsimile machine. • Automatic Document Feeder (ADF) Unit / Scan Unit Printer Unit • Cross-Section Diagram Feed Separation Fusing Heater Roller Rubber Unit Roller Image Scan Roller Drum Charge Roller Rollers...
  • Page 47: Major Assemblies (Electrical)

    1.1.09 Major Assemblies (Electrical) The following major electrical assemblies make up the facsimile machine. • Main Control Board (DFCU / MCNT) Printer Control Board (DFPU / PCNT) • Network Control Board (NCU) • Operator Panel Assembly Not Shown • Power Supply Unit Not Shown •...
  • Page 48: Diagram

    Diagram Okifax 2200/2400/2600 1 - 7 Principles of Operation Service Handbook, P/N 59264202...
  • Page 49: Okifax 2200 - Copy Function Block Diagram

    Okifax 2200 - Copy Function Block Diagram Principles of Operation 1 - 8 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 50: Okifax 2400/2600 - Copy Function Block Diagram

    Okifax 2400/2600 - Copy Function Block Diagram Okifax 2200/2400/2600 1 - 9 Principles of Operation Service Handbook, P/N 59264202...
  • Page 51: Okifax 2200 - Report Print Function Block Diagram

    Okifax 2200 - Report Print Function Block Diagram Principles of Operation 1 - 10 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 52: Okifax 2400/2600 - Report Print Function Block Diagram

    Okifax 2400/2600 - Report Print Function Block Diagram Okifax 2200/2400/2600 1 - 11 Principles of Operation Service Handbook, P/N 59264202...
  • Page 53 This page was intentionally left blank. Principles of Operation 1 - 12 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 54: Transmitter Theory Of Operation

    TRANSMITTER THEORY OF OPERATION 1.2.01 Typical Transmission When a telephone number is dialed through the machine (either manually or through auto-dial), a connection will be established with the receiving station through the Public Switched Telephone Network (PSTN). When the call is answered, the operator will hear the Called Equipment Device (CED) tone from the receiving station.
  • Page 55: Okifax 2200 - 300 Bps Transmit Handshake Operation Diagram

    Okifax 2200 - 300 bps Transmit Handshake Operation Diagram Principles of Operation 1 - 14 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 56: Okifax 2400/2600 - 300 Bps Transmit Handshake Operation Diagram

    Okifax 2400/2600 - 300 bps Transmit Handshake Operation Diagram Okifax 2200/2400/2600 1 - 15 Principles of Operation Service Handbook, P/N 59264202...
  • Page 57: Okifax 2200 - 300 Bps Receive Handshake Operation Diagram

    Okifax 2200 - 300 bps Receive Handshake Operation Diagram Principles of Operation 1 - 16 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 58: Okifax 2400/2600 - 300 Bps Receive Handshake Operation Diagram

    Okifax 2400/2600 - 300 bps Receive Handshake Operation Diagram Okifax 2200/2400/2600 1 - 17 Principles of Operation Service Handbook, P/N 59264202...
  • Page 59: Okifax 2200 - G3 Transmit Functional Block Diagram

    Okifax 2200 - G3 Transmit Functional Block Diagram Principles of Operation 1 - 18 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 60: Okifax 2400/2600 - G3 Transmit Functional Block Diagram

    Okifax 2400/2600 - G3 Transmit Functional Block Diagram Okifax 2200/2400/2600 1 - 19 Principles of Operation Service Handbook, P/N 59264202...
  • Page 61: Operator Panel Assembly (Ope)

    1.2.02 Operator Panel Assembly (OPE) Through the operator panel assembly, the end user initiates transmit and receive operations, sets desired options, programs telephone numbers and other data, and interfaces in all areas of the operation of the machine. The panel consists of an LCD display (two rows of 20 characters), a numeric key pad, nine LED indicators, and function keys.
  • Page 62: Scanner Assembly

    1.2.04 Scanner Assembly The Okifax 2200 and 2400 use a 2048-bit element direct contact type image scanning sensor. The Okifax 2600 uses a 2432-bit element direct contact image scanning sensor. LEDs are located at the bottom of the scan glass and image sensors are located at the top of the glass. When the document reaches the scanning unit, it passes directly in front of the image sensor.
  • Page 63: Network Control Unit (Ncu)

    1.2.07 Network Control Unit (NCU) The network control unit receives the modulated data from the main control board and transfers the data to the line interface board. The network control unit performs the following functions during the transmit operation. • Unit connection / disconnection to the telephone line via the CML Relay •...
  • Page 64: Receiver Theory Of Operation

    RECEIVER THEORY OF OPERATION 1.3.01 Operator Panel Through the operator panel, the user initiates manual receive operations and sets auto-answer options. 1.3.02 Line Interface Board The line interface board provides the RJ-11 connection used to receive data from the PSTN, PBX, or Leased Line.
  • Page 65: Okifax 2200 - G3 Receive Operation Block Diagram

    Okifax 2200 - G3 Receive Operation Block Diagram Principles of Operation 1 - 24 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 66: Okifax 2400/2600 - G3 Receive Operation Block Diagram

    Okifax 2400/2600 - G3 Receive Operation Block Diagram Okifax 2200/2400/2600 1 - 25 Principles of Operation Service Handbook, P/N 59264202...
  • Page 67: Led Printer

    LED PRINTER 1.4.01 Principal Components The principal hardware components of the printer unit are listed below. Printer Control Board • • Power Supply Unit • Fuser Unit • Main Motor • LED Head • Registration Motor • DC Fan • Second Paper Tray Mechanism (option) 1.4.02 Printer Control Board...
  • Page 68: Power Supply Board Components And Functions

    1.4.04 Power Supply Board Components and Functions The power supply consists of integrated circuit 1 (a one-chip CPU), a cover-open switch, the high, medium, and low voltage generation circuits and photosensors. Photosensors • Outlet Sensor (PS1) ON: Paper is present Detects paper jams at the paper exit path.
  • Page 69: Fuser Unit

    1.4.05 Fuser Unit The fuser unit is controlled by a thermistor, the printer interface gate array (PIGA), an LSI, and the CPU to keep the heat roller surface temperature within a predetermined range (about 150 degrees Celsius). A thermal fuse within the fuser unit prevents abnormal temperature rises in case the thermistor fails.
  • Page 70: Printing Process

    PRINTING PROCESS Idle Gear 1.5.01 General Information Registration Motor Hopping and feeding are controlled by a single Registration Roller registration motor. Hopping Turning the registration motor in the "A" direction Roller drives the hopping roller. Turning the registration motor in the "B" direction drives the registration roller.
  • Page 71: Hopping

    1.5.02 Hopping Hopping loads paper from the paper cassette. During the hopping operation, the registration Paper motor turns in a clockwise direction. This motor drives the hopping roller, which in turn advances the paper until the inlet sensor 1 switches ON. The registration gear turns, but the one-way bearing does not allow the registration roller to turn.
  • Page 72: Exposing

    1.5.05 Exposing The image drum has four layers. • Carrier Transfer Layer (CTL) Carrier Generation Layer (CGL) • Underlayer (UL) • Aluminum Base • The CTL and CGL make up the organic photo conductor layer (OPC), which is about 20 micrometers (µm) thick.
  • Page 73: Developing

    1.5.06 Developing The electrostatic latent image formed on the image drum surface is developed into a visible image. Developing takes place when contact is made between the image drum and the developing roller. As the toner supply roller rotates, toner is absorbed into the sponge type roller material.
  • Page 74: Transfer

    1.5.07 Transfer The transfer roller is made of a conductive sponge material. The roller keeps the paper in constant contact with the image drum. Paper is placed over the image drum surface. A positive charge (opposite Image in polarity to the toner) is applied to the paper from Drum the reverse side.
  • Page 75: Printing

    1.5.10 Printing Refer to the Printing Process Diagram. Printing is accomplished as follows. • Approximately - 1.3 Kvdc is supplied to the charge roller. This causes the drum to charge to approximately - 750 vdc. The LED head is turned ON by the printer control board in accordance with signals •...
  • Page 76 This page was intentionally left blank Okifax 2200/2400/2600 1 - 35 Principles of Operation Service Handbook, P/N 59264202...
  • Page 77: Sensors And Switches

    SENSORS AND SWITCHES 1.6.01 Paper Jam Detection Paper jam detection monitors the location of paper when the printer is powered ON and during printing. If any of the following jams are present, the printing process is interrupted and the message PAPER JAM will be displayed on the LCD. To return to the printing process, the paper jam condition MUST be cleared.
  • Page 78: Sensor Location Diagram (Top View)

    Sensor Location Diagram (Top View) Detail of Sensor / Lever Lever Sensor Okifax 2200/2400/2600 1 - 37 Principles of Operation Service Handbook, P/N 59264202...
  • Page 79: Paper Inlet Jam

    Paper Inlet Jam This jam occurs when either of the following situations occur. When the printer is powered ON, paper is at inlet sensor 1. • After the hopping operation is attempted three times, the leading edge of the paper •...
  • Page 80: Toner Low Sensor

    1.6.02 Toner Low Sensor The toner well of the image drum cartridge contains a toner agitator. Whenever the image drum rotates, the toner agitator attempts to turn. A spring clip in the bottom of the toner well (along with the proper amount of toner) holds the agitator at the bottom of the well. However, when toner is distributed unevenly or an insufficient amount of toner is in the well, the toner agitator will rotate.
  • Page 81 This page was intentionally left blank. Principles of Operation 1 - 40 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 82: Module 2 Failure Analysis

    MODULE 2 FAILURE ANALYSIS...
  • Page 84: Overview

    OVERVIEW 2.1.01 Introduction This section is used to isolate problems to the assembly level. Application problems and detection of faulty components on the printed circuit boards are not addressed. When troubleshooting a defective unit, refer first to Module 2.4 of this Service Handbook. This section contains tips on preventing problems as well as a list of common problems.
  • Page 85: Troubleshooting Updates

    TROUBLESHOOTING UPDATES 2.2.01 General Information Okidata distributes updated troubleshooting information in three ways. 1. Okilink II 2. Faxable Facts 3. Technical Service Bulletins 2.2.02 Okilink II Okilink II is Okidata’s Bulletin Board Service. This service is available to all Okidata Certified Service Technicians.
  • Page 86: Reporting Problems

    REPORTING PROBLEMS 2.3.01 General Information Okidata strives to provide accurate and detailed service information through its training materials. The Technical Training Group realizes that service technicians have valuable experience, knowledge, and opinions. Okidata strongly encourages you to report any problems you may encounter when using the materials of this training kit.
  • Page 87: Reporting Methods

    2.3.03 Reporting Methods Okilink II You may use Okilink II to report your findings. Refer to the Service Center Reference Guide for information on using Okilink II. Course Critique Use the Course Critique to report any problems you find as you are completing the self-paced training.
  • Page 88: Troubleshooting Tips

    TROUBLESHOOTING TIPS 2.4.01 Preliminary Checks 1. Is the unit operated under the proper ambient conditions? 2. Is the paper being used made specifically for xerographic printing? 3. Have the toner cartridge and image drum been replaced as recommended? 4. Has the image drum cartridge been installed properly? 5.
  • Page 89 3. The display tells you to replace paper even though there is paper in the cassette. Remove the paper cassette and make sure that the paper is firmly stacked in the cassette. Push the paper under the tabs on the sides of the paper cassette. 4.
  • Page 90 9. When you receive long faxes or make copies of long documents, the bottom is always cut off. Try enabling the RX SPLIT PRINT or COPY SPLIT PRINT User Functions. These functions will split long documents across two pages. 10. You sent a fax, but the image the remote fax received was very poor quality. If your document has small type, complex illustrations, photographs or was extremely light or dark, try changing the TRANSMIT RESOLUTION and TYPE OF ORIGINAL settings.
  • Page 91 15. Your received documents are light or have vertical white streaks on them and you are not out of toner. You may need to replace the image drum unit. 16. Your unit disconnected before you could answer a voice request. You have only 15 seconds to answer a voice request.
  • Page 92 21. You want to answer the phone but your unit always answers first. If you are using an external telephone, change the unit’s RING RESPONSE setting. Okifax 2200: User Function 24 Okifax 2400/2600: Technical Function 65 If you are using the Telephone/Fax Reception Mode, and require more time to answer the telephone before the unit switches back to fax mode, modify the TEL/FAX TIMER PRG.
  • Page 93 24. Transmission of a fax has been stopped. The ALARM is on and the document cannot be removed. (Okifax 2200) Press STOP. This deactivates the ALARM. Press STOP. Remove the document. 25. The fax machine will not allow user operation. (Okifax 2200) A department id has been programmed.
  • Page 94: Repair Analysis Procedures

    REPAIR ANALYSIS PROCEDURES 2.5.01 General Information When using the Repair Analysis Procedures (RAPs), follow these steps. 1. Work through the Start Here Flowchart. If the problem is not resolved, proceed to the next step. 2. Use the RAP Index to find the RAP which is associated with the unit’s problem. 3.
  • Page 95 This page was intentionally left blank. Failure Analysis 2 - 12 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 96: Rap Index

    2.5.02 RAP Index Description Number No LCD Display Alarm LED is lit Printing Test Failure Local Copy Problem Auto Dial Problem Data Transmission Problem Auto Reception Problem Reception Problem Scan Operation Test Failure LED Test Failure Tone Send Test Failure High-Speed Modem Test Failure Multi-frequency Send Test Failure Voice Message Test Failure...
  • Page 97: Start Here Flowchart

    Start Here Flowchart START Does the LCD operate? Refer to RAP 01. Does the ALARM LED light? Refer to RAP 02. Press SELECT FUNCTION. Does the appropriate message appear on the LCD? Okifax 2200: POLLING RX Okifax 2400/2600: SELECT FUNCTION (OT) Replace the operation panel Has the problem been resolved? End of procedure.
  • Page 98 Perform the Print Test. Are the results satisfactory? Refer to RAP 03. Go to the next step listed below. Is the ROM check OK? Replace the ROM on the printer control board. Then, replace the ROM(s) on the memory board. Go to the next step listed below.
  • Page 99: Rap 01 No Lcd Display

    RAP 01 No LCD Display START Is the LCD lit? Is the unit powered ON? Power ON the unit. Verify that the memory board is properly installed. Go to CHECK 1. Press SELECT FUNCTION. Does the appropriate message appear on the LCD? Okifax 2200: POLLING RX Okifax 2400/2600: SELECT FUNCTION (OT) End of procedure.
  • Page 100: Rap 02 Alarm Led Is Lit

    RAP 02 Alarm LED Is Lit START Is the problem a communication error? Go to CHECK 1. Press the STOP key. Does the ALARM LED go OFF? End of procedure. Go to CHECK 1. CHECK 1 Is "COVER OPEN" displayed on the LCD? Refer to RAP 20A.
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  • Page 102: Rap 03 Print Test Failure

    RAP 03 Print Test Failure START Perform the Self Diagnosis Test. Is the Self Diagnosis Test OK? End of procedure. Perform the Print Test. Is the Print Test OK? Refer to the RAP 21. Replace the printer control board. Has the problem been resolved? End of procedure.
  • Page 103: Rap 04 Local Copy Problem

    RAP 04 Local Copy Problem START Perform the Self Diagnosis Test. Are the results satisfactory? Refer to RAP 03. Load a document. Does the document reach PC1 photocoupler? Perform each of the following until the problem is resolved. Check PC1. Replace the main control board.
  • Page 104: Checking Pc1 And Pc2

    Checking PC1 and PC2 Okifax 2200 / Okifax 2400 This unit has two PC1 sensors and one PC2 sensor. To check the sensors, follow this procedure. 1. Place the positive lead from a digital multimeter at the points listed below. PC1 (Document Detect Sensor): Main Control Board CN 12, Pin 2 PC1 (B4 Width Sensor): Main Control Board CN 12, Pin 8 PC2 (Paper Leading Edge Sensor): Main Control Board CN 12, Pin 5...
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  • Page 106: Rap 05 Auto Dial Problem

    RAP 05 Auto Dial Problem Make sure that the selected dialing method (tone/pulse) is appropriate for the TELCO / PBX needs. Refer to the Dialing Parameters in the User’s Documentation. START Does the manual dial function properly? Can a dial tone be heard when the handset is picked up? Check the line cable and the exchange.
  • Page 107: Rap 06 Data Transmission Problem

    RAP 06 Data Transmission Problem This section explains how to localize the cause of problems occurring after completion of connection with a remote station. START Adjust send signal power level. Okifax 2200: Technical Function 21 Okifax 2400/2600: Technical Function 57 Has the problem been resolved? End of procedure.
  • Page 108 Has the problem been resolved? End of procedure. Set MH ONLY to ON. Okifax 2200: Technical Function 07 Okifax 2400/2600: Technical Function 75 Has the problem been resolved? End of procedure. Change the HIGH-SPEED MODEM RATE as follows. Okifax 2200: 4800 bps - Technical Function 13 Okifax 2400/2600: 9600 bps - Technical Function 86 Has the problem been resolved? End of procedure.
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  • Page 110: Rap 07 Auto Reception Problem

    RAP 07 Auto Reception Problem START Is the manual reception OK? Does the handset /telephone ring when a call arrives? Perform the following Check the handset/telephone set, the line, and the exchange. Answer the call. Then, check the following items. Is the unit placed in the manual receive mode? Was the START key pressed to answer the call? Is the closed network ON? Is the remote phone number registered in one...
  • Page 111: Rap 08 Reception Problem

    RAP 08 Reception Problem This section explains how to localize the cause of problems occurring after completion of connection with a remote station. START Adjust the equalizing level. Okifax 2200: Technical Function 22 Okifax 2400/2600: Technical Function 60 Has the problem been resolved? End of procedure.
  • Page 112 Has the problem been resolved? End of procedure. Change the HIGH-SPEED MODEM RATE as follows. Okifax 2200: 4800 bps - Technical Function 13 Okifax 2400/2600: 9600 bps - Technical Function 86 Replace the problem unit with a known "good" unit. Then repeat the preceding procedures. Does the replaced unit receive normally? Check the line and the network of the problem unit.
  • Page 113: Rap 09 Scan Operation Test Failure

    RAP 09 Scan Operation Test Failure NOTE: Set SENSOR CALIBRATION to ON. Okifax 2200: Technical Function 25 Okifax 2400/2600: Technical Function 84 START Perform the Sensor Calibration Adjustment. Does "SCANNING ERROR" appear on LCD while adjusting? Check that white plain bond paper of correct size is loaded on the feeder. Okifax 2200: B4 size Okifax 2400: B4 size Okifax 2600: A3 size...
  • Page 114: Rap 10 Led Test Failure

    RAP 10 LED Test Failure START Perform the LED TEST. Do all of the listed LEDs light? Okifax 2200 ALARM → PHOTO → EX.FINE → STD → DARK → NORMAL → LIGHT → AUTO REC Okifax 2400/2600 ALARM → PHOTO → EX.FINE → FINE → STD → LIGHT → NORMAL →...
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  • Page 116: Rap 11 Tone Send Test Failure

    RAP 11 Tone Send Test Failure START Is the Line Monitor Volume adjusted so the tone will be audible? Okifax 2200: Technical Function 05 Okifax 2400/2600: Technical Function 10 Modify the appropriate Technical Function. Is CN3 (Speaker Harness) connected to CN3 of the main control board? Replace the main control board.
  • Page 117: Rap 12 High Speed Modem Test Failure

    RAP 12 High Speed Modem Test Failure START Perform the High Speed Modem Send Test for the transmitter. Perform the High Speed Modem Receive Test for the receiver. If you are in RX mode, go to A. If you are in the TX mode, continue here. Does the modem signal (.14 vac) appear at Pin 1 and 4 of CN7 (network control board)? Replace network control board.
  • Page 118 Has the problem been resolved? End of procedure. Checking CN5 on the main control board, is -12 vdc present at Pin 14 and +12 vdc present at Pin 15? Check the route of these voltages (cable between the network control board and the main control board).
  • Page 119: Rap 13 Multi-Frequency Send Test Failure

    RAP 13 Multi-frequency Send Test Failure START Detach the phone line from the unit. Remove the right side and rear covers. Set up an oscilloscope as listed below. Set the time / div to .5 ms / division. Set Channel 1 volts / div to .1 volt / division. Perform MF Send Test.
  • Page 120: Rap 14 Voice Message Test Failure

    RAP 14 Voice Message Test Failure START Perform the Voice Message Test. Has the Monitor Volume been set to LOW or HIGH? Okifax 2200: User Function 05 Okifax 2400/2600: Technical Function 10 Set Monitor Volume to LOW or HIGH. Replace the main control board. Has the problem been resolved? End of procedure.
  • Page 121: Rap 15 No Acoustic Line Monitor

    RAP 15 No Acoustic Line Monitor There are two source routes of the acoustic line monitor. General communication signal DP pulse signal START Has the Monitor Volume been set to LOW or HIGH? Okifax 2200: User Function 05 Okifax 2400/2600: Technical Function 10 Set Monitor Volume to LOW or HIGH.
  • Page 122: Rap 16 Document Does Not Feed

    RAP 16 Document Does Not Feed START Place document(s) on the ADF tray. Does the ADF roller rotate? Check that the scan motor is properly connected to CN8 of the printer control board. Is the problem resolved? End of procedure. Does PC1 function properly?.
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  • Page 124: Rap 17 Multiple Document Feeds

    RAP 17 Multiple Document Feeds START Are the leading edges of the documents aligned? Align them. Is the separation rubber dirty? Clean it with water. Does the separation rubber assembly return to its original position when pushed? Check the ADF spring, the tension arm, and the back-up plate. Replace the separation rubber.
  • Page 125: Rap 18 Document Skews

    RAP 18 Document Skews START Are the document guides set to meet the document width? Are the documents properly loaded along the guides? Set the guides to meet the document width. Load the documents properly along the guides. Are all of the documents the same width? Load ONLY documents of the same width.
  • Page 126 Is the control panel unit closed firmly? Close the control panel unit firmly. Is the paper path obstructed? Remove the obstructions. Is the separation rubber dirty? Clean it with water. Press on the pinch rollers. When released, do they return to their normal positions? Set them properly.
  • Page 127: Rap 19 Document Jams

    RAP 19 Document Jams START Load a document. Does the document feed? Perform each of the following until the problem is resolved. 1. Check PC1. Refer to RAP 04. 2. Replace main control board. 3. Verify correct power supply voltages. 4.
  • Page 128 Document has jammed. Are the documents abnormal? Check for the following: Adhesive (paste, tape) on the surface of the documents. Abnormal thickness (less than 0.06 mm). Uneven leading edge(s). Length too great (longer than 500 mm). Obstacles in the document path. Corrective Actions For 1, clean surface and photocopy the document.
  • Page 129: Rap 20 Problems Shown On Lcd Display

    RAP 20 Problems Shown On LCD Display Category LCD Message Display Trouble Troubleshooting Flowchart Number Cover Open COVER OPEN [FAX] The cover (copy stacker) is CLOSE COVER open. Printer Interface Error PRINTER ALARM 1 [TEL] Error in the interface CONFIRM AND "STOP" between the fax unit and the printer unit.
  • Page 130: Rap 20A Cover Open

    RAP 20A Cover Open START "COVER OPEN" appears on the LCD display. Close the cover (copy stacker). Has the problem been resolved? End of procedure. Has the fan motor stopped? Is the cover open switch connector out of position? Connect the cover open switch connector. Refer to Action Item 2.
  • Page 131: Rap 20C Printer Alarm 2

    RAP 20C Printer Alarm 2 START "PRINTER ALARM 2" appears on the LCD display. Power OFF the unit, then power ON. Does "PRINTER ALARM 2" remain on the LCD display? Refer to Action Item 5. Refer to Action Item 6. RAP 20D Printer Alarm 3 START "PRINTER ALARM 3"...
  • Page 132: Rap 20E Printer Alarm 4

    RAP 20E Printer Alarm 4 START "PRINTER ALARM 4" appears on the LCD display. Power OFF, then power ON. After a short delay, does"PRINTER ALARM 4" appear on the LCD display? Remove the fuser assembly for testing (Refer to the Action Items Diagram). Check the resistance between the thermistor contacts.
  • Page 133: Rap 20F Paper Jam

    RAP 20F Paper Jam START "REMOVE THE PAPER AND PRESS STOP" appears on the LCD. Is the paper cassette loaded properly? Load it properly. Is the paper of the correct specified size? Check both the first and second (optional) tray paper sizes.
  • Page 134: Action Items For Lcd Display Problems

    Action Items for LCD Display Problems Number Action Replace printer control board. If the problem persists, replace power supply board. Check power supply voltages, cover open switch, and cover open switch arm. Replace printer control board. Check installation of the main control board, connection of connector CN11. 1.
  • Page 135: Rap 21 Image Problems

    RAP 21 Image Problems NOTE: It is recommended that the image drum area and the contact assembly are kept clean. Index to Image Problems Symptom Reference Troubleshooting Figure Flowchart Number Poor Print Quality Figure A (images are light or blurred as a whole) Dark Background Density Figure B Blank Output...
  • Page 136: Rap 21A Poor Print Quality (Images Light Or Blurred As A Whole)

    RAP 21A Poor Print Quality (Images Light or Blurred as a Whole) NOTE: If the output is of poor print quality upon receiving a fax, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective.
  • Page 137: Rap 21B Dark Background Density

    RAP 21B Dark Background Density NOTE: If a received fax has a dark background, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective. START Has the image drum been exposed to external light? YES Place the image drum cartridge into the unit and wait about 30 minutes before testing or replacing image drum.
  • Page 138: Rap 21C Printed Output Is Blank

    RAP 21C Printed Output is Blank NOTE: If a fax is received, and the output has black vertical stripes, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective. START Is the LED head correctly connected? Check the LED Head connector and connector CN3 on the printer control board.
  • Page 139: Rap 21D Vertical Black Stripes On Printed Output

    RAP 21D Vertical Black Stripes on Printed Output NOTE: If a fax is received, and the output has black vertical stripes, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective.
  • Page 140: Rap 21E Repetitive Spaced Marks On Printed Output

    RAP 21E Repetitive Spaced Marks on Printed Output NOTE: If a fax is received, and the output has repetitive spaced marks a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective. START Measure the distance between marks to identify the problem Distance...
  • Page 141: Rap 21F Vertical White Streaks On Printed Output

    RAP 21F Vertical White Streaks on Printed Output NOTE: If a fax is received, and the output has vertical white streaks, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective.
  • Page 142: Rap 21G Areas Missing From Printed Output

    RAP 21G Areas Missing From Printed Output NOTE: If a fax is received, and the output has missing print, make a local copy before assuming that the unit is defective. It is possible that the transmitting facsimile is defective. START Check to see if there is a sufficient amount of toner in the image drum cartridge.
  • Page 143: Rap 21H Poor Fusing

    RAP 21H Poor Fusing NOTE: If the fusing unit is not functioning, the message PRINTER ALARM 4 will be displayed on the LCD. Refer to RAP 20E. Use RAP 21H when printed output smears when touched. START Is the paper used designed for use in xerographic printers? Use paper designed for use in xerographic paper.
  • Page 144: Tests

    TESTS General Information NOTE: Before running the tests, the unit MUST be in the idle mode. The operator or service technician can perform the following tests by using the numeric key pad. 1. Self-Diagnosis 2. Scan Operation / CIS Calibration 3.
  • Page 145: General Information

    2.6.01 Self-Diagnosis General Information The Self-Diagnosis verifies operation of the printer unit, and confirms the presence of Random Access Memory (RAM) and Read-Only Memory (ROM). The ROM Version is also printed. Procedure 1. Press SELECT FUNCTION. 2. Press COPY twice. 3.
  • Page 146: Sensor Calibration / Scanning Check

    2.6.02 Sensor Calibration / Scanning Check General Information This test has two parts. Sensor Calibration calibrates the contact image sensor (CIS). 1. Okifax 2200 2. Okifax 2400/2600 Scanning Check checks the operation of the automatic document feed system (ADF). 3. Okifax 2200 ONLY Each part can be run without running the other.
  • Page 147: Sensor Calibration

    Sensor Calibration Okifax 2200 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Press RIGHT ARROW 5. Load a sheet of white letter size paper in the document feed area. The longer edge MUST be the leading edge. 6.
  • Page 148: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Press RIGHT ARROW 5. Load a sheet of white paper in the document feed area. Okifax 2400: Letter Size Okifax 2600: A3 Size (8.5 inches x 11.7 inches) The longer edge MUST be the leading edge.
  • Page 149: Scanning Check (Adf Test)

    Scanning Check (ADF Test) Okifax 2200 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Press RIGHT ARROW. 5. Load a sheet of white letter size paper in the document feed area. 6. Press RIGHT ARROW. 7.
  • Page 150: Led Test

    2.6.03 LED Test General Information The LED Test verifies the operation of the LEDs on the operator panel. Procedure 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter the appropriate number from the numeric keypad. Okifax 2200: 3 Okifax 2400/2600: 03 5.
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  • Page 152: Tone Test

    2.6.04 Tone Test General Information The Tone Test allows service technicians to test the frequencies used in handshaking. Procedure Okifax 2200 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter the "4" from the numeric keypad. 5.
  • Page 153: High-Speed Modem Transmit Test

    2.6.05 High-Speed Modem Transmit Test General Information This test must be run in conjunction with an unit at a remote location. The remote unit must be set up to run the High Speed Modem Receive Test before transmission begins. Procedure Okifax 2200 1.
  • Page 154: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter "07" from the numeric key pad. 5. Press LEFT ARROW. The following message will be displayed. MODEM SEND TEST [ XXXX] YES ( ← ) NO ( →...
  • Page 155: High-Speed Modem Receive Test

    2.6.06 High-Speed Modem Receive Test General Information This test must be run in conjunction with an unit at a remote location. The remote unit must be set up to run the High Speed Modem Transmit Test before transmission begins. Procedure Okifax 2200 1.
  • Page 156: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter "08" from the numeric key pad. 5. Press RIGHT ARROW until the desired frequency is selected. 6. Press LEFT ARROW. The following message will be displayed. MODEM REC.
  • Page 157: Diagram

    Diagram M2-6-06.pcx Failure Analysis 2 - 74 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 158: Multi-Frequency Send Test

    2.6.07 Multi-Frequency Send Test General Information This test is used to verify the operation of the multi-frequency touch-tone signals from the LINE terminal. Procedure 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter the appropriate number from the numeric pad. Okifax 2200: Okifax 2400/2600: 05 5.
  • Page 159: Print Test

    2.6.08 Print Test General Information This tests the printer unit separately from the facsimile device. If the test fails, refer to RAP 14 Procedure 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW twice. 4. Enter the appropriate number from the ten-key pad. Okifax 2200: 8 Okifax 2400/2600: 10 5.
  • Page 160: Voice Message Test

    2.6.09 Voice Message Test General Information This voice message test verifies the proper operation of the unit’s voice message capability. All languages are tested, regardless of the selected language. The voice message function is used in the TEL/FAX Mode. Procedure 1.
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  • Page 162: Reports

    REPORTS 2.7.01 General Information Reports can be used to check operations, settings, and activities of the facsimile machine. This section provides the Service Codes used in the Activity Report and information on the Protocol Dump Report. All other reports are covered in the User’s Guides. Please refer to the User’s Guides for further details.
  • Page 163: Service Codes List (Activity Report)

    2.7.02 Service Codes List (Activity Report) The Service Codes are the same for the Okifax 2200, Okifax 2400, and Okifax 2600. Service Code Type Service Code Group Normal Termination Service Code (in all modes) 0000 Error While Dialing Phase A 1xxx G3 Transmission Phase B 2xxx...
  • Page 164 Code Description 41C8 T5 time out 41CC Received a signal other than the desired signal in response to RNR 41CD Command not received in response to RNR 41CE Received negative signal in response to the post command 41DB CTC baud rate mismatched 60A0 Broadcast completed 6803...
  • Page 165: Protocol Dump

    2.7.03 Protocol Dump General Information The Protocol Dump Report provides the service technician with a tool to analyze the control signals of G3 protocol transmissions and receptions. This report can be generated manually or automatically (Okifax 2200 ONLY). The Service Bit (Okifax 2200) or the appropriate bit of the Service Parameter (Okifax 2400/2600) must be ON in order to print this report.
  • Page 166: Sample

    Sample M2-7-03A.pcx Okifax 2200/2400/2600 2 - 83 Failure Analysis Service Handbook, P/N 59264202...
  • Page 167: Sample Analysis

    Sample Analysis M2-7-03B.pcx Failure Analysis 2 - 84 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 168: Facsimile Control Field Conversion Table

    Facsimile Control Field Conversion Table This table shows all facsimile control field (FCF) signals which are needed to analyze the printed protocol dump data. Some signals have two different hexadecimal codes, in accordance with the calling party or called party. The signals are the same for the Okifax 2200, Okifax 2400, and Okifax 2600.
  • Page 169: Resets

    RESETS WARNING: Although there is a PRINTER COUNTER RESET available, DO NOT reset the counter. This counter is used to keep track of the total number of printed pages. The Service Bit (Okifax 2200) or the appropriate bit of the Service Parameter (Okifax 2400/2600) must be set to ON before resetting any counters.
  • Page 170: Viewing The Counters

    Viewing the Counters To view the counters (without resetting), follow this procedure. Okifax 2200 1. Press SELECT FUNCTION. 2. Press RIGHT ARROW. 3. Press LEFT ARROW. 4. Enter the appropriate number from the numeric keypad. 6 Print Counter 7 Drum Counter 8 Fuser Counter 9 Toner Counter 5.
  • Page 171: Toner Counter Reset

    2.8.02 Toner Counter Reset General Information Reset the Toner Counter whenever a new toner cartridge is installed. Procedure To reset this counter, perform the following actions. NOTE: The Service Bit (Okifax 2200) or the appropriate bit of the Service Parameter (Okifax 2400/2600) must be set to ON to reset this counter.
  • Page 172: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press One Touch Key 28. 3. Enter "2" from the numeric keypad. The following message will be displayed. 2: TONER COUNT = XXXXXX NEXT ( ← / 1 - 4 ) CLEAR ( →) 4.
  • Page 173: Drum Counter Reset

    2.8.03 Drum Counter Reset General Information Reset the Drum Counter whenever image drum cartridge is replaced. Procedure To reset this counter, perform the following actions. NOTE: The Service Bit (Okifax 2200) or the appropriate bit of the Service Parameter (Okifax 2400/2600) must be set to ON to reset this counter.
  • Page 174: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press One Touch Key 28. 3. Enter "3" from the numeric keypad. The following message will be displayed. 3: DRUM COUNT = XXXXXX NEXT ( ← / 1 - 4 ) CLEAR ( →) 4.
  • Page 175: Fuser Counter Reset

    2.8.04 Fuser Counter Reset General Information Reset the Fuser Counter whenever the Fuser Unit is replaced. Procedure To reset this counter, perform the following actions. NOTE: The Service Bit (Okifax 2200) or the appropriate bit of the Service Parameter (Okifax 2400/2600) must be set to ON to reset this counter.
  • Page 176: Okifax 2400/2600

    Okifax 2400/2600 1. Press SELECT FUNCTION. 2. Press One Touch Key 28. 3. Enter "4" from the numeric keypad. The following message will be displayed. 4: FUSER COUNT = XXXXXX NEXT ( ← / 1 - 4 ) CLEAR ( →) 4.
  • Page 177 2.8.05 System Reset General Information CAUTION: Performing a System Reset will cause the loss of all programmed user and service data. ALL programmable feature are reset to factory default settings. Print a copy of the reports listed below before resetting the system. These reports provide a record of all programmed features.
  • Page 178: System Reset

    Procedure In order to perform a system reset, follow this procedure. 1. Print the Configuration Report, the Auto Dial List, and the One Touch List. 2. Press SELECT FUNCTION. 3. Press COPY twice. 4. Press the "3" key. The following message will be displayed. SYSTEM RESET ? 5.
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  • Page 180: Technical Function Settings

    TECHNICAL FUNCTION SETTINGS 2.9.01 Accessing the Technical Function Settings In order to access the Technical Function settings, perform the following actions. 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW. 4. Press RIGHT ARROW. 5. Press LEFT ARROW. The following message will be displayed.
  • Page 181: List Of Technical Functions

    List of Technical Functions Okifax 2200 Name Purpose Default Line Monitor Control Selects the monitoring range. ON: Off-Hook to DCN OFF: Off-Hook to DIS Automatic Protocol Reports handshaking and protocol data for each communication Dump Select Automatic MCF Enables automatic printout of the Message Confirmation Report upon detecting a communication error TSI Print Selects the printing of TSI data from the sending FAX on the...
  • Page 182 Name Purpose Default Non-Loaded (NL) Selects the equalizing level of the received signal. Settings: 0, 4, 4 dB Equalizer 8, or 12 dB. Document Top Feed Adjusts the Start of Scan Position of the ADF. 0 mm Settings: -7 to +10 mm (in 1 mm increments.) Document End Feed Adjusts the End of Scan Position of the ADF.
  • Page 183 Name Purpose Default Activity Report Distant For security purposes, enables/disables the printing of the distant ID Printing ID in the activity report. This function applies to message confirmation reports, confidential receive reports and power off reports. TAD Mode Enables/disables the TAD Mode. TAD Mode is activated when Auto RX Mode is selected.
  • Page 184: Okifax 2400/2600

    Okifax 2400/2600 Name Specifications Default Message Confirmation Enables (ON) or disables (OFF) the automatic printing of the Report Message Confirmation Report after a single location call. (Single Location) Message Confirmation Enables (ON) or disables (OFF) the automatic printing of the Report Message Confirmation Report after a broadcast or multiple (Multiple Locations)
  • Page 185 Name Specifications Default Memory and Feeder Selects the transmission method MEM. Selection Switching Settings: MEM or FEED NOTE: If Verification Stamp (Technical Function 18) is set to ON, Technical Function 15 - MEMORY transmit will be disabled. To perform a MEMORY (Quick Scan) transmission while Verification Stamp is ON, load the document, press SELECT FUNCTION, then press One Touch Key 01.
  • Page 186 Name Specifications Default No Toner Memory Enables (ON) or disables (OFF) storing received messages in Reception memory when the unit is out of toner. Messages print when toner is supplied or the operator performs the substitutive operation (One Touch Key 24). OFF: Messages print, but print quality is not guaranteed.
  • Page 187 Name Specifications Default Repeat Printing When a document is split and printed on two or more pages, the 10 mm end of the preceding page will be printed at the top of the following page. Settings: 5 mm, 10 mm, OFF. Date and Time Printing Enables (ON) or disables (OFF) printing the local date and time at the top of each received page.
  • Page 188 Name Specifications Default Time Out Message Settings: ERASE or PRINT. PRINT After being held in memory for the interval specified by Technical Function 48, one of the following will occur. ERASE: Messages erased without printing. PRINT: Messages print, and then are erased. Remote Diagnosis Enables (ON) or disables (OFF) the remote diagnosis function.
  • Page 189 Name Specifications Default Non-Loaded (NL) Cable Determines the equalizing level of the receiving signal. 4 dB Equalizer The equalizing level is the difference of gains of signal between 0.3 kHz and 3.4 kHz Settings: 0, 4, 8 and 12 dB. NOTE: By this adjustment, you can give the inverse characteristics of the non-loaded cable.
  • Page 190 Name Specifications Default Not assigned Line Monitor Control Changes the audible monitoring range. CML-ON to DCN OFF: CML-ON to DIS MH Only When enabled, image compression is limited to Modified Huffman (MH) Code ONLY. MH only. OFF: MH, MR or MMR. Shorten Protocol When enabled, shortens protocol to save transmission time.
  • Page 191: Service Bit / Service Parameter

    2.9.02 Service Bit / Service Parameter Okifax 2200 (Technical Function 27) General Information The Service Bit enables or disables the following functions. 1. Drum Counter Display 2. Fuser Counter Display 3. Toner Counter Display 4. Service Default Report 5. Protocol Dump 6.
  • Page 192: Procedure

    Procedure 1. Press SELECT FUNCTION. 2. Press COPY twice. 3. Press LEFT ARROW. 4. Enter "2" from the numeric keypad. 5. Press LEFT ARROW. 6. Follow the appropriate steps for the unit you are working on. 7. Enter "27" from the numeric keypad. The following message will be displayed.
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  • Page 194: Okifax 2400/2600 (Technical Function 91)

    Okifax 2400/2600 (Technical Function 91) General Information The Service Parameter is comprised of 24 bits. Each bit controls one function. Each function has two states (1 or 0). Groups of four bits are controlled by one hexadecimal number. The Service Parameter enables or disables the following functions. 1.
  • Page 195: Procedure

    Procedure 1. Refer to the Bit Assignments Table. 2. Select the bit(s) to be changed. 3. Determine the desired state (1 or 0) of the bit(s) being changed. 4. Add the values of the four bits of each hexadecimal numeral. This number is the decimal equivalent of the desired hexadecimal numeral.
  • Page 196 5. Press SELECT FUNCTION. 6. Press COPY twice. 7. Enter "2" from the numeric keypad. 8. Press LEFT ARROW. 9. Enter "91" from the numeric keypad. The following message will be displayed. 91: SERVICE PARAMETER? [ XXXXXX } YES ( ← ) NO ( →...
  • Page 197: Bit Assignments Table

    Bit Assignments Table Service Parameter is assigned in 24-bits as listed below. The default setting for the Service Parameter is: 807800. Hex. Bits Value if set Default Numeral to 1 First Bit 4: Protocol dump print user operation 1: Enabled 0: Disabled Bit 3: Service default report print user operation 1: Enabled...
  • Page 198 Hex. Bits Value if set Default Numeral to 1 Fourth Bit 4: Quick Scan Selects the interval of the quick scan time for one A4 size document when resolution is set to standard mode (STD, 3.85 line / mm) 1: ON 3 seconds 0: OFF 6 seconds Bit 3: Voice Request for TX by page Enables or disables the reception of a voice request at the end of a page from the receiver when transmission of multiple pages is...
  • Page 199: Tel / Fax Automatic Switching

    2.10 TEL / FAX AUTOMATIC SWITCHING 2.10.01 General Information The unit can automatically distinguish between voice and fax telephone calls. If the incoming call is a voice call, the unit will play a message asking the caller to wait while it rings to tell the user to pick up the handset.
  • Page 200: User Functions

    2.13 USER FUNCTIONS 2.13.01 General Information There are 25 programmable User Functions in the Okifax 2200. There are 83 programmable User Functions in the Okifax 2400/2600. The operator can program / set these functions to customize the operation of the unit. Refer to the User’s Guide for further information.
  • Page 201: Dual Access Combination Table - Okifax 2400/2600

    2.13.02 Dual Access Combination Table - Okifax 2400/2600 NOTE: Dual Access is available ONLY with the Okifax 2400 and Okifax 2600 units. Machine Status Program TX from Scanning to TX from Memory RX (non-ECM / ECM) Feeder Memory Paper Memory During After During...
  • Page 202 Machine Status Copy Memory Reception Print Report Print Page Multi-Sorting Automatic Manual Automatic Manual During During During During During During During During During During Page Scan Print Hopping Print Hopping Print Hopping Print Hopping Print Dual Access Programming TX from feeder Setting Dial &...
  • Page 203: General Operation Diagrams

    2.14 GENERAL OPERATION DIAGRAMS 2.14.01 General Information The following pages are a graphical representation of the access path for the various functions of the facsimile unit. For detailed information on each function, refer to the appropriate User’s Documentation or section of this Service Handbook. Failure Analysis 2 - 120 Okifax 2200/2400/2600...
  • Page 204: Okifax 2200

    Okifax 2200 When the unit is in standby mode, two options are available. 1. A document is loaded into the ADF. 2. No document is loaded. If a document is loaded, go to DOCUMENT LOADED for the available options. If a document is not loaded, press SELECT FUNCTION. From this point, three options are available.
  • Page 205: Document Not Loaded

    Document Not Loaded Press SELECT FUNCTION. Printout of MSG in Memory (if present) Confidential MSG Printout (if present) Polling RX Press LEFT ARROW Password is OK Press AUTO DIAL Enter the two digit number (01 - 70) to access each Auto Dial Setting. Press copy twice.
  • Page 206 User Program [Access by pressing and holding SELECT FUNCTION during Power ON) Press LEFT ARROW to access programs. Then, enter the program number. One Touch Key Prg Two Digit Auto Dial Prg Group Setting Function Program Press LEFT ARROW to access programs. Then, enter the program number (01 - 25).
  • Page 207 This page was intentionally left blank. Failure Analysis 2 - 124 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 208 Okifax 2400/2600 When the unit is in standby mode, two options are available. 1. A document is loaded into the ADF. 2. No document is loaded. If a document is loaded, go to DOCUMENT LOADED for the available options. If a document is not loaded, press SELECT FUNCTION. From this point, two options are available.
  • Page 209 Document Not Loaded Press SELECT FUNCTION. Press COPY twice. Technical Program Press RIGHT ARROW to enter the Technical Program. Press 1, 2, or 3 to access the Local Test, Technical Functions, or System Reset. 1. Local Test Press LEFT ARROW to access tests. Then, enter the test number.
  • Page 210 RX - Mode Press RIGHT ARROW to access. Press LEFT ARROW to select a mode. Print Mode Memory RX Forwarding Mode Cancel Box - Msg Print Subst. Msg - Print Report Print Enter the report number. Press LEFT ARROW to select. Activity Report MCF (Mult - Loc) Memory Files...
  • Page 211 This page was intentionally left blank. Failure Analysis 2 - 128 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 212 MODULE THREE MAINTENANCE...
  • Page 214 OVERVIEW 3.1.01 General Information This section lists the parts replacement, adjustment, cleaning, and lubrication procedures. Disassembly should not be performed unless absolutely necessary. NEVER perform disassembly on a malfunctioning unit until you have followed the failure analysis procedures in Module Two of this Service Handbook. Follow the procedures listed in Adjustments and Service Settings.
  • Page 215 3.1.03 Maintenance Precautions • Do not disassemble the unit if it is operating normally. • Before starting disassembly or assembly, always power OFF the unit and detach the AC power cord. • Detach all telephone lines, if installed. • Do not remove parts unnecessarily: try to keep disassembly to a minimum. •...
  • Page 216: Disassembly/Assembly Procedures

    DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation. This Service Handbook lists the disassembly procedures for major components of the unit. Be sure to read all notes, cautions, and warnings, as they contain important information regarding disassembly / assembly.
  • Page 217: Preliminary Items

    3.2.01 Preliminary Items 1. Press the AC switch and power OFF the unit. 2. Detach the AC power cord. 3. Detach the modular telephone cord. 4. Remove the handset cord (1) and handset (2). 5. Remove the document stacker tray (3). 6.
  • Page 218 3-2-01.pcx Okifax 2200/2400/2600 3 - 5 Maintenance Service Handbook, P/N 59264202...
  • Page 219 3.2.02 Document Stay Guide and Assembly; Rear and Terminal Cap Covers 1. Open the document guide assembly. 2. Remove the two screws from the document guide stay. 3. Remove the document guide stay. 4. Spread one end of the document guide assembly outward until it clears the scanner hinge, pivot the other end up and out, then remove the document guide assembly.
  • Page 220 Scan. hinges Terminal cap 3-2-02a.pcx 3-2-02b.pcx Okifax 2200/2400/2600 3 - 7 Maintenance Service Handbook, P/N 59264202...
  • Page 221: Right Side Cover And Speaker

    3.2.03 Right Side Cover and Speaker CAUTION Do NOT attempt to remove the right side cover until all memory cards have been removed. If the right side cover is removed too quickly, the speaker wires could be damaged. To completely remove the right side cover, you must also remove the speaker. 1.
  • Page 222 3-2-03b.pcx 3-2-03.pcx Okifax 2200/2400/2600 3 - 9 Maintenance Service Handbook, P/N 59264202...
  • Page 223 3.2.04 Network Control Unit 1. Perform procedure 3.2.02. 2. Detach the fan connector from the printer control board. 3. Remove the two screws. 4. Remove the network control unit by pulling it toward you. 5. Disconnect the three connectors from the NCU-U board. 6.
  • Page 224 3-2-04a.pcx 3-2-04b.pcx Okifax 2200/2400/2600 3 - 11 Maintenance Service Handbook, P/N 59264202...
  • Page 225 3.2.05 Left Side Cover Assembly 1. Perform procedure 3.2.02. 2. Open the document stacker cover and the document table. 3. Detach the two pin connector cable from the main control board. 4. Slide the cables from the network control board towards the left side cover until the cables are free.
  • Page 226 Cradle assembly 3-2-05a.pcx Okifax 2200/2400/2600 3 - 13 Maintenance Service Handbook, P/N 59264202...
  • Page 227: Cradle Assembly

    3.2.06 Cradle Assembly 1. Perform the procedures 3.2.01, 3.2.02, 3.2.05. 2. Remove the two screws from the inner side of the left side cover. 3. Detach the cradle assembly from the three hooks and remove the cradle cover. 4. Remove the two screws on the underside of the cradle base. 5.
  • Page 228 3-2-06a.pcx 3-2-06b.pcx Okifax 2200/2400/2600 3 - 15 Maintenance Service Handbook, P/N 59264202...
  • Page 229: Hook Switch Board

    3.2.07 Hook Switch Board 1. Perform procedures 3.2.01, 3.2.02, 3.2.05, 3.2.06. 2. Detach the cables and take out the modular jack. 3. Remove the two screws that retain the hook switch board. 4. Remove the hook switch board. 5. Detach the two connectors. P/N 55074002 PCB: Hook Switch RSPL...
  • Page 230 3-2-07a.pcx 3-2-07b.pcx Okifax 2200/2400/2600 3 - 17 Maintenance Service Handbook, P/N 59264202...
  • Page 231: Memory Board

    3.2.08 Memory Board 1. Perform procedures 3.2.02, 3.2.03, 3.2.08. 2. Remove the three screws (A) that retain the memory board bracket. 3. Detach the memory board with the memory board bracket from the connection board. 4. Remove the four mounting screws(B), then remove the memory board from the bracket.
  • Page 232 3-2-08.pcx Okifax 2200/2400/2600 3 - 19 Maintenance Service Handbook, P/N 59264202...
  • Page 233 3.2.09 Control Panel Assembly and Paper Guide (U) 1. Perform procedure 3.2.02. 2. Open the control panel assembly. 3. Remove the two screws that retain the ground cables. 4. Remove the two scanner hinges. 5. Detach the control panel cable from connector CN2 of the main control board. 6.
  • Page 234 Paper guide (u) 3-2-09a.pcx Control panel cable 3-2-09b.pcx 3-2-09c.pcx Okifax 2200/2400/2600 3 - 21 Maintenance Service Handbook, P/N 59264202...
  • Page 235 3.2.10 Feed (1) and Pinch Rollers; Tension Arm; ADF Spring and Back Up Plate 1. Perform procedure 3.2.09. 2. Remove the four screws. 3. Remove the two upper releases. 4. Remove the four screws from the support plate. 5. Use needle nose pliers to remove the spring. 6.
  • Page 236 P/N 51113001 Shaft: Pinch Roller B.2.15 P/N 50926101 Spring: Sub Pinch RSPL B.2.15 P/N 50218701 Release: Upper RSPL B.2.15 P/N 50406201 Roller: Pinch B.2.15 P/N 50926001 Spring: ADF RSPL B.2.15 P/N 50926601 Spring: Upper Pinch (L) B.2.15 P/N 50926602 Spring: Upper Pinch (R) B.2.15 P/N 51304701 Brush: Static (A)
  • Page 237: Separation Rubber

    3.2.11 Separation Rubber 1. Power OFF the unit and detach the AC power cord. 2. Open the control panel assembly. 3. Detach the separation rubber by removing it from the two hooks. NOTE: When cleaning, refer to Module 3.4 of this Service Handbook. The separation rubber can be removed without removing the control panel assembly.
  • Page 238 Fixed hooks 3-2-12.pcx Okifax 2200/2400/2600 3 - 25 Maintenance Service Handbook, P/N 59264202...
  • Page 239 3.2.12 Cover (U) 1. Perform procedure 3.2.09. 2. Remove the two screws. 3. Remove the cover (U). P/N 53071701 Cover: (U) RSPL B.2.10 Maintenance 3 - 26 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 240 3-2-13b.pcx Okifax 2200/2400/2600 3 - 27 Maintenance Service Handbook, P/N 59264202...
  • Page 241 3.2.13 ADF Roller, Sub Roller, and Sensor Roller; Paper Guide (M); Release Springs, and Release Levers 1. Perform procedure 3.2.12. 2. Remove the four screws. 3. Detach the two claws from the left side of the paper guide (M). 4. Remove the paper guide (M). 5.
  • Page 242 P/N 50806501 Tie: Wire (Goes on Paper Guide M) RSPL B.2.10 P/N 50926201 Spring: Release RSPL B.2.13 P/N 51013701 Guide: Paper (M) RSPL B.2.10 P/N N/A Cable: Ground B.2.10 P/N 50218801 Release: Lower RSPL B.2.13 P/N 50406701 Roller: Sub (Assembly) RSPL B.2.13 Includes all of the items listed below.
  • Page 243 3.2.14 Verification Stamp, Paper Guide (E), and Feed Roller(2) 1. Perform procedure 3.2.13. 2. Remove the two screws. 3. Remove the paper guide (E). 4. Remove the verification stamp from the scanner frame. 5. Remove the feed roller (2) NOTE: When cleaning, refer to Module 3.4 of this Service Handbook.
  • Page 244 3-2-15a.pcx 3-2-15b.pcx Okifax 2200/2400/2600 3 - 31 Maintenance Service Handbook, P/N 59264202...
  • Page 245 3.2.15 Contact Image Sensor Assembly 1. Perform procedure 3.2.14. 2. Detach the connector and remove the four screws. 3. Cut the tie wrap, then remove the contact image sensor assembly. NOTE: When cleaning, refer to Module 3.4 of this Service Handbook. P/N 50407502 Sensor: Image (B4) Assembly 2200/2400...
  • Page 246 3-2-16.pcx Okifax 2200/2400/2600 3 - 33 Maintenance Service Handbook, P/N 59264202...
  • Page 247 3.2.16 Gear Frame Assembly and Scan Motor 1. Perform procedure 3.2.13. 2. Remove the three screws. 3. Remove the gear frame assembly. 4. Remove the two mounting screws. 5. Remove the cable from the scan motor, then detach the scan motor from the gear frame assembly.
  • Page 248 3-2-17a.pcx 3-2-17b.pcx Okifax 2200/2400/2600 3 - 35 Maintenance Service Handbook, P/N 59264202...
  • Page 249: Pc-1, Pc-2, And Pinch Roller

    3.2.17 PC-1, PC-2, and Pinch Roller NOTE: There are two PC-1 sensors (Doc. Detect & B4 Size) on the OF 2200/2400. There are three PC-1 sensors (Doc. Detect & B4 Size & A3 Size) on the OF 2600. All three products contain one PC-2 sensor (Read Station). Each sensor has one hook and one connector.
  • Page 250 3-2-18a.pcx 3-2-18b.pcx Okifax 2200/2400/2600 3 - 37 Maintenance Service Handbook, P/N 59264202...
  • Page 251: Release Guide Assembly And Sub-Cover (Right)

    3.2.18 Release Guide Assembly and Sub-Cover (Right) 1. Perform procedures 3.2.05, 3.2.08, 3.2.09. 2. Detach the release guide assembly from the left and right scanner base. 3. Remove the release guide spring and the release guide assembly. 4. Open the stacker cover and release the inner cover. 5.
  • Page 252 3-2-19b.pcx 3-2-19.pcx NOTE: Unit has been rotated for viewing purposes. Okifax 2200/2400/2600 3 - 39 Maintenance Service Handbook, P/N 59264202...
  • Page 253: Main Control Board, Second Tray Interface Board

    3.2.19 Main Control Board, Second Tray Interface Board 1. Perform procedures 3.2.03, 3.2.08. 2. Remove the three screws (A). 3. Lift the main control board, and remove the connectors. 4. Remove the main control board. 5. Disconnect the connector. 6. Remove the screw (B), then remove the second tray interface board. P/N 55076001 PCB: MT-25 2200...
  • Page 254 3-2-20.pcx 3-2-20b.pcx Okifax 2200/2400/2600 3 - 41 Maintenance Service Handbook, P/N 59264202...
  • Page 255: Lower Base Assembly

    3.2.20 Lower Base Assembly 1. Perform procedures 3.2.02, 3.2.03, 3.2.05, 3.2.18. 2. Open the stacker cover. 3. Disconnect the two stepper motor connectors CN1, CN2, and the LED head cable from connector CN3 of the printer control board. 4. Remove the seven screws. 5.
  • Page 256 3-2-21.pcx Okifax 2200/2400/2600 3 - 43 Maintenance Service Handbook, P/N 59264202...
  • Page 257: Stacker Cover And Led Head

    3.2.21 Stacker Cover and LED Head 1. Perform procedures 3.2.03, 3.2.05, 3.2.19. (except when removing LED Head). 2. Open the copy stacker, by pushing the buttons. 3. Disconnect the flat cable from the PC connector. 4. Remove the LED head while spreading the retainer on the copy stacker. 5.
  • Page 258 3-2-22.pcx 3-2-22b.pcx Okifax 2200/2400/2600 3 - 45 Maintenance Service Handbook, P/N 59264202...
  • Page 259 3.2.22 Manual Feed Guide, Eject Roller, and Fusing Unit Assemblies 1. Perform procedure 3.2.21. 2. Detach the two hooks by pressing inward on the retainers, then remove the manual feed guide assembly. 3. Using a flat blade screwdriver, press the latch inward and hold, while lifting the eject roller assembly up and out.
  • Page 260 3-2-23a.pcx 3-2-23b.pcx 3-2-23c.pcx Okifax 2200/2400/2600 3 - 47 Maintenance Service Handbook, P/N 59264202...
  • Page 261 3.2.23 Motor Assembly, Resist Motor, and Main Motor 1. Perform the procedure 3.2.20. 2. Remove the five screws (A), then remove the DFCU bracket. 3. Press upward on the two latches, while removing the motor assembly. 4. Disconnect the two cables. 5.
  • Page 262 3-2-24a.pcx 3-2-24b.pcx 3-2-24c.pcx Okifax 2200/2400/2600 3 - 49 Maintenance Service Handbook, P/N 59264202...
  • Page 263 3.2.24 Pressure Roller, Transfer Roller and Gear, Idle Gears, Cover Open Arm, and Reset Levers CAUTION: Do NOT touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. 1. Perform procedure 3.2.23. 2. Press down and hold the pressure roller, while removing the left reset lever and the right reset lever, remove the spring and cover open arm with the left reset lever.
  • Page 264 3-2-25c.pcx 3-2-25b.pcx Okifax 2200/2400/2600 3 - 51 Maintenance Service Handbook, P/N 59264202...
  • Page 265 3.2.25 Registration Roller, Sensor Plates, Damper Cover Arm and Gear 1. Perform procedures 3.2.20, 3.2.24. 2. Detach the one-way clutch gear. 3. Remove the resist roller. 4. Detach the one-way clutch gear and bearing. 5. Remove the hopping roller. 6. Each sensor plate has two hooks. Release the hooks and remove the toner sensor plate, the three inlet sensor plates, and the outlet sensor plate.
  • Page 266 3-2-26a.pcx 3-2-26b.pcx 3-2-26c.pcx 3-2-25b.pcx Okifax 2200/2400/2600 3 - 53 Maintenance Service Handbook, P/N 59264202...
  • Page 267 3.2.26 Line Board and Network Control Board 1. Perform procedures 3.2.02, 3.2.04. 2. Remove the connector. 3. Remove the three screws(A) and the ground cable. 4. Remove the line board. 5. Remove the connectors and the four screws (B), then remove the network control board from the package shelf.
  • Page 268 Removed in 3.2.04 3-2-27a.pcx Removed in 3.2.04 3-2-27b.pcx Okifax 2200/2400/2600 3 - 55 Maintenance Service Handbook, P/N 59264202...
  • Page 269: Printer Control Board And Fan

    3.2.27 Printer Control Board and Fan 1. Perform procedures 3.2.02, 3.2.04. 2. Detach the two connectors CN2 and CN3 from the power supply board. 3. Remove the two screws. 4. Disconnect the fan cable from CN7 of the printer control board. 5.
  • Page 270 or PCNT 3-2-28a.pcx board or PCNT board 3-2-28b.pcx Okifax 2200/2400/2600 3 - 57 Maintenance Service Handbook, P/N 59264202...
  • Page 271 3.2.28 Power Supply Board, Cassette Tray Assembly, and Cassette Sensor Plate 1. Perform procedure 3.2.02, 3.2.03, 3.2.04, 3.2.05, 3.2.12, 3.2.27. 2. Remove the screw (A). 3. Lift and remove the AC inlet and plate. 4. Remove the five screws (B). 5.
  • Page 272 P/N 50218501 Cassette: Universal (Assembly) RSPL B.2.01 Includes the items listed below. Cassette: Universal Guide: Universal (R) Guide: Universal (L) Rack Pinion Plate: Sheet P/N 51113110 Cork: Friction Guide: Universal (T) P/N 50516501 Spacer B.2.09 P/N 50926301 Spring: Separation (F) RSPL B.2.09 P/N 51014201...
  • Page 273: Adjustments And Service Settings

    ADJUSTMENTS AND SERVICE SETTINGS 3.3.01 General Information The Okifax 2200/2400/2600 requires one adjustment, the LED Head Drive Time setting. This adjustment is performed by setting positions 1 through 4 of Switch 1. On the Okifax 2200, this switch is located on the main controller board. On the Okifax 2400 and Okifax 2600, this switch is located on the printer controller board.
  • Page 274 LED Intensity Rating / Dip Switch Settings Table No. 4 DIP Switch 1 No. 3 Position No. 2 No. 1 LED Intensity Rating - 056 057 - 063 064 - 071 072 - 080 081 - 090 091 - 101 102 - 113 114 - 127 128 - 143...
  • Page 275: General Information

    CLEANING 3.4.01 General Information CAUTION: If you use a vacuum cleaner that does not have a toner filter, you may severely damage the vacuum cleaner. Do NOT touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Routine inspection and cleaning should be performed every six months or as needed.
  • Page 276 3.4.02 LED Head The LED head should be cleaned when either of the following occur. 1. A new toner cartridge is installed. 2. Vertical white lines or stripes (voids and / or light printing) appear on the output. To clean the LED head, follow this procedure. 1.
  • Page 277 LUBRICATION 3.5.01 General Information CAUTION: Do NOT touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Lubrication should be performed once a year or as necessary. Use Dow Corning Molycoat BR-2 or Molycoat EM-30L or equivalent. When applying the molycoat, do NOT over lubricate.
  • Page 278: Board Diagrams

    APPENDIX A BOARD DIAGRAMS...
  • Page 280 OVERVIEW A.1.01 General Information This section describes the characteristics of the major printed circuit board assemblies used in the products. The following areas are covered. • Function • Firmware • Fuses • Jumpers • Switches • Sensors • Test Points Where an item is not applicable, the word NONE will be listed.
  • Page 281: Index To Charts

    INDEX TO CHARTS Item Board Applicable Appendix A Description Designation Product Reference Main Control Board MCNT-250 2200 A.2.01 Main Control Board DFCU 2400/2600 A.2.02 Printer Control Board PCNT-250 2200 A.2.03 Printer Control Board DFPU 2400/2600 A.2.04 Network Control Unit Board 2200/2400/2600 A.2.05 Power Supply Unit...
  • Page 282 46B-2-16.pcx Okifax 2200/2400/2600 A - 3 Board Diagrams Service Handbook, P/N 59264202...
  • Page 283 A.2.01 Main Control Board (MCNT-250) Okifax 2200 Function The main control board contains an IC that provides voice answering in the TEL/FAX Mode in accordance with the INPUT/OUTPUT Gate Array and the microprocessor. This board converts parallel send data to serial data, converts serial receive data to parallel data, modulates/demodulates data, and generates multi-frequency signals for tone dialing.
  • Page 284 A-2-10.pcx Okifax 2200/2400/2600 A - 5 Board Diagrams Service Handbook, P/N 59264202...
  • Page 285 A.2.02 Main Control Board (DFCU) Okifax 2400/2600 Function The main control board contains an IC that provides voice answering in the TEL/FAX Mode in accordance with the INPUT/OUTPUT Gate Array and the microprocessor. This board converts parallel send data to serial data, converts serial receive data to parallel data, modulates/demodulates data, and generates multi-frequency signals for tone dialing.
  • Page 286 A-2-01.pcx Okifax 2200/2400/2600 A - 7 Board Diagrams Service Handbook, P/N 59264202...
  • Page 287 A.2.03 Printer Control Board (PCNT-250) Okifax 2200 Function The printer control board contains ICs and transistors that drive the registration motor, verification stamp, clutch, and transmit stepper motor, drum motor, and DC fan. This board activates the LED Head in accordance with signals received from the main control board.
  • Page 288 A-2-11.pcx Okifax 2200/2400/2600 A - 9 Board Diagrams Service Handbook, P/N 59264202...
  • Page 289 A.2.04 Printer Control Board (DFPU) Okifax 2400/2600 Function The printer control board contains ICs and transistors that drive the registration motor, verification stamp, clutch, and transmit stepper motor, drum motor, and DC fan. This board activates the LED Head in accordance with signals received from the main control board.
  • Page 290 DSW1 A-2-02.pcx Okifax 2200/2400/2600 A - 11 Board Diagrams Service Handbook, P/N 59264202...
  • Page 291 A.2.05 Network Control Unit (NCU) Function This board detects the OFF-HOOK condition, converts received analog data to digital signal levels, generates dial pulses, and detects incoming ring signals when a ring signal of 20 Hz at 25 Vrms is input to line terminals L1 and L2. Firmware NONE Fuses...
  • Page 292 A-2-03.pcx Okifax 2200/2400/2600 A - 13 Board Diagrams Service Handbook, P/N 59264202...
  • Page 293 A.2.06 Power Supply Board (PWU) Function The power supply board converts the AC input voltage into +5 vdc, +/-12 vdc and +38 vdc for use throughout the printer. This board generates the high voltages needed for the electrostatic printing process. Firmware NONE Fuses...
  • Page 294 To Toner Supply Roller To Developing Roller To Cleaning Roller To Image Drum To Charge Roller To Thermistor To Fuser A-2-04.pcx Okifax 2200/2400/2600 A - 15 Board Diagrams Service Handbook, P/N 59264202...
  • Page 295 A.2.07 Memory Board (MT-25) Okifax 2200 NOTE: The unit MUST be reprogrammed when this board is replaced. Function The memory board stores system memory data picture memory for ECM send/receive mode, picture memory for memory transmission mode, picture memory for the retransmission of data, and image memory for reception in memory.
  • Page 296 A-2-09.pcx Okifax 2200/2400/2600 A - 17 Board Diagrams Service Handbook, P/N 59264202...
  • Page 297 A.2.08 Memory Board (DFME) Okifax 2400/2600 NOTE: The unit MUST be reprogrammed when this board is replaced. Function The memory board stores system memory data picture memory for ECM send/receive mode, picture memory for memory transmission mode, picture memory for the retransmission of data, and image memory for reception in memory.
  • Page 298 Okifax 2400 A-2-05b.pcx Okifax 2600 A-2-05a.pcx Okifax 2200/2400/2600 A - 19 Board Diagrams Service Handbook, P/N 59264202...
  • Page 299 A.2.09 Line Interface Board (LINE) Function This board sends and receives data from the telephone line. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches Ring Volume Adjustment Three Positions: Low, Medium, High Test Points CN 2: Pin 4 + 12 vdc CN 5: Pins 1, 2 - 8 vdc Board Diagrams...
  • Page 300 A-2-06.pcx Okifax 2200/2400/2600 A - 21 Board Diagrams Service Handbook, P/N 59264202...
  • Page 301 A.2.10 Connector Board (CB-250) Function This board connects the unit to the optional paper tray. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points NONE Board Diagrams A - 22 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 302 A-2-12.pcx Okifax 2200/2400/2600 A - 23 Board Diagrams Service Handbook, P/N 59264202...
  • Page 303 A.2.11 Interconnect Diagrams (2200) Okifax 2200 - 1 of 5 A-2-08a.pcx Board Diagrams A - 24 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 304 Okifax 2200 - 2 of 5 A-2-08b.pcx Okifax 2200/2400/2600 A - 25 Board Diagrams Service Handbook, P/N 59264202...
  • Page 305 Okifax 2200 - 3 of 5 A-2-08c.pcx Board Diagrams A - 26 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 306 Okifax 2200 - 4 of 5 A-2-08d.pcx Okifax 2200/2400/2600 A - 27 Board Diagrams Service Handbook, P/N 59264202...
  • Page 307 Okifax 2200 - 5 of 5 A-2-08e.pcx Board Diagrams A - 28 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 308 A.2.12 Interconnect Diagrams (2400/2600) Okifax 2400/2600 - 1 of 6 A-2-07a.pcx Okifax 2200/2400/2600 A - 29 Board Diagrams Service Handbook, P/N 59264202...
  • Page 309 Okifax 2400/2600 - 2 of 6 A-2-07b.pcx Board Diagrams A - 30 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 310 Okifax 2400/2600 - 3 of 6 A-2-07c.pcx Okifax 2200/2400/2600 A - 31 Board Diagrams Service Handbook, P/N 59264202...
  • Page 311 Okifax 2400/2600 - 4 of 6 A-2-07d.pcx Board Diagrams A - 32 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 312 Okifax 2400/2600 - 5 of 6 A-2-07e.pcx Okifax 2200/2400/2600 A - 33 Board Diagrams Service Handbook, P/N 59264202...
  • Page 313 Okifax 2400/2600 - 6 of 6 A-2-07f.pcx Board Diagrams A - 34 Okifax 2200/2400/2600 Service Handbook, P/N 59264202...
  • Page 314: Illustrated Parts Listing

    APPENDIX B ILLUSTRATED PARTS LISTING...
  • Page 316 The format for this appendix is a series of tables with diagrams. The table contains the item reference number, the Okidata and Oki-Japan (Oki-J) part numbers, the part description, a comments section, and the disassembly procedure. Items with the comment RSPL (Recommended Spare Parts List), Consumable, or Option are available from Okidata.
  • Page 317 B.1.02 Definitions of Terms RSPL Okidata recommends that this part/assembly be on hand for servicing. Consumable A consumable is a supply item which has a specified life and needs to be replaced periodically. It is purchased and installed by the end user. Okidata machines are designed to work exclusively with Okidata consumables.
  • Page 318 This page was intentionally left blank. Okifax 2200/2400/2600 B - 3 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 319 Serial Number Identification To identify the revision level of a unit, record the serial number from the back of the unit. Refer to the following to decode the serial number. Example Serial Number: 401A0154693 Date Code 401 (4 = year. 01 = month) Revision Serial Number 0154693...
  • Page 320 B.1.03 Parts Ordering Information Service Center Reference Guide All authorized Okidata Dealers may order spare parts and consumables for Okidata products. Orders are placed through Okidata’s Logistics Department. When a technician has successfully completed a product certification course and the Dealer has become service authorized, an information package will be provided to the Dealer.
  • Page 321 CHARTS Below is an index to the illustrated parts breakdown charts. Description Section Cabinet Assembly (1 of 2) B.2.01 Cabinet Assembly (2 of 2) B.2.02 Control Panel Assembly (Okifax 2200) B.2.03 Control Panel Assembly (Okifax 2400/2600) B.2.04 Printer Assembly (1 of 3) B.2.05 Printer Assembly (2 of 3) B.2.06...
  • Page 322 B.2.01 and B.2.02 B.2.03 and B.2.04 B.2.10, B.2.11, B.2.12, B.2.13 and B.2.14 B.2.01 and B.2.02 B.2.05, B.2.06, and B.2.07 B.2.01 and B.2.02 B.2.01 and B.2.02 B.2.08, B.2.09, and B.2.10 B.2.01 and B.2.02 B.2.01 and B.2.02 B-2-00.pcx Okifax 2200/2400/2600 B - 7 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 323 B.2.01 Cabinet Assembly (1 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50218501 Cassette: Universal (Assembly) RSPL 3.2.01, 28 1PA4122-1187G001...
  • Page 324 B-2-01.pcx Okifax 2200/2400/2600 B - 9 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 325: Cabinet Assembly (2 Of 2)

    B.2.02 Cabinet Assembly (2 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53071801 Cover: IC Card RSPL 3.2.03 2PP4136-1008P001 53071211...
  • Page 326 B-2-01.pcx Okifax 2200/2400/2600 B - 11 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 327: Control Panel Assembly (Okifax 2200)

    B.2.03 Control Panel Assembly (Okifax 2200) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50105601 Panel: Control (Assembly) RSPL 3.2.09 4YA4136-1002G201 2200 Inc.
  • Page 328 B-2-03.pcx Okifax 2200/2400/2600 B - 13 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 329 B.2.04 Control Panel Assembly (Okifax 2400/2600) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50105611 Panel: Control (Assembly) RSPL 3.2.09 4YA4136-1002G101 2400 Inc.
  • Page 330 46B-2-03.pcx Okifax 2200/2400/2600 B - 15 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 331: Printer Assembly (1 Of 3)

    B.2.05 Printer Assembly (1 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 56116901 Kit: Image Drum Consumable 3.2.01 4YA4083-6300G020 52106701...
  • Page 332 46B-2-04.pcx Okifax 2200/2400/2600 B - 17 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 333: Printer Assembly (2 Of 3)

    B.2.06 Printer Assembly (2 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 51011001 Guide: Manual Feed Assembly RSPL 3.2.22 2PA4083-6130G1...
  • Page 334 46B-2-04.pcx Okifax 2200/2400/2600 B - 19 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 335: Printer Assembly (3 Of 3)

    B.2.07 Printer Assembly (3 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 51607402 Bearing RSPL 3.2.24, 25 4PP4083-6022P2 53342601 Roller: Transfer RSPL 3.2.24...
  • Page 336 46B-2-04.pcx Okifax 2200/2400/2600 B - 21 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 337: Base Assembly (1 Of 2)

    B.2.08 Base Assembly (1 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 55073501 PCB: NCU-U RSPL 3.2.04, 26 4YU3528-1017G002 55073401...
  • Page 338 NOTE: B-2-07.pcx Item 31 differs between the units. Okifax 2200/2400/2600 B - 23 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 339: Base Assembly (2 Of 2)

    B.2.09 Base Assembly (2 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53071301 Cover: Sub (R) RSPL 3.2.18 1PP4136-1005P001 51011401...
  • Page 340 NOTE: B-2-07.pcx Item 31 differs between the units. Okifax 2200/2400/2600 B - 25 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 341: Scan Assembly (1 Of 2)

    B.2.10 Scan Assembly (1 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 70027001 RS232 4YA4135-1014G002 Interface Kit Option 50219001 Base: Scanner (L)
  • Page 342 Refer to B.2.15 and B.2.16 Refer to B.2.12, 13, and 14. NOTE: 46B-2-09.pcx Items 11, 14, 15, and 22 differ between the units. Okifax 2200/2400/2600 B - 27 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 343: Scan Assembly (2 Of 2)

    B.2.11 Scan Assembly (2 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 51710701 Edge Saddle 3.2.19 4PB3527-5800P001 55075901 PCB: CB -250 3.2.19...
  • Page 344 Refer to B.2.15 and B.2.16 Refer to B.2.12, 13, and 14. NOTE: 46B-2-09.pcx Items 11, 14, 15, and 22 differ between the units. Okifax 2200/2400/2600 B - 29 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 345: Scan Unit (1 Of 3)

    Scan Unit (1 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50219301 Assembly: Scanner Frame RSPL 3PA4122-1315G001 Inc. 33, 37, 39, 51...
  • Page 346 8 46 46B-2-11.pcx NOTE: Items 6, 7, 26, 32, and 38 differ between the units. Okifax 2200/2400/2600 B - 31 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 347: Scan Unit (2 Of 3)

    B.2.13 Scan Unit (2 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50407201 Roller: Sensor Assembly RSPL 3.2.13 2PA4122-1131G001 Inc. 2 - 5, 45, and 49 Roller: Sensor 3.2.13...
  • Page 348 8 46 46B-2-11.pcx NOTE: Items 6, 7, 26, 32, and 38 differ between the units. Okifax 2200/2400/2600 B - 33 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 349: Scan Unit (3 Of 3)

    B.2.14 Scan Unit (3 of 3) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50407502 Sensor: Image (B4) Assembly RSPL 3.2.15 3YX4122-1137G002 2200/2400 Inc.
  • Page 350 8 46 46B-2-11.pcx NOTE: Items 6, 7, 26, 32, and 38 differ between the units. Okifax 2200/2400/2600 B - 35 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 351 B.2.15 Upper Paper Guide Assembly (1 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50406201 Roller: Pinch 3.2.10 4PP3529-5045P001 51113001 Shaft: Pinch Roller 3.2.10...
  • Page 352 B-2-14.pcx Okifax 2200/2400/2600 B - 37 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 353 Upper Paper Guide Assembly (2 of 2) Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 51013601 Guide: Paper Upper RSPL 3.2.09 1PP4122-1090P001...
  • Page 354 B-2-14.pcx Okifax 2200/2400/2600 B - 39 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 355 B.2.17 Cables Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 70027001 RS232 Interface Kit Option 4YA4135-1014G002 Inc. 4A Cable: SIO-DFCU Option 4YS3512-1688P003 Inc.
  • Page 356 46B-2-16.pcx Okifax 2200/2400/2600 B - 41 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 357 B.2.18 Options Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 70026101 Tray: Legal/Universal Paper (100 Option 3.2.01 4YA4083-6250G20 Sheet Capacity) 70025301 1 MB Memory Expansion Kit...
  • Page 358 B-2-18.pcx 3, 4, and 5 Not Shown Okifax 2200/2400/2600 B - 43 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 359 B.2.19 Packaging Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53557121 Sheet: Top Cardboard 4PP4025-3117P211 53574701 Tray: Accessory 3PP4136-1031P001 53574801 Foam: Packaging (Set) 3PP4136-1030P001 Inc.
  • Page 360 Includes 4, 5, 6, and 7 11 and 12 Not Shown B-2-19.pcx Okifax 2200/2400/2600 B - 45 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 361 B.2.20 Consumables Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 52106701 Kit: Toner Cartridge Consumable 3.2.01 56116901 Kit: Image Drum Consumable 3.2.01...
  • Page 362 B-2-20.pcx Okifax 2200/2400/2600 B - 47 Illustrated Parts Listing Service Handbook, P/N 59264202...
  • Page 363 B.2.21 Documentation Part numbers are subject to change. Refer to Section B.1.01 for finding current information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 58234202 Okifax 2200/2400/2600 Document Service Training Kit 58234301 Okifax 2200 User’s Documentation...
  • Page 364: Installation Of Options

    APPENDIX C INSTALLATION OF OPTIONS...
  • Page 366 OVERVIEW C.1.01 Options Available • Memory Expansion Cards: 1 MByte: 70025301 (64 pages) 2 MByte: 70026801 (128 pages) 3 MByte: 70026901 (256 pages) UST-500 (Second Paper Cassette Unit): 70026601 (Okifax 2200/2400/2600) • • RS-232C Kit: 70027001 (Okifax 2400/2600) Okifax 2200/2400/2600 C - 1 Installation of Options Service Handbook, P/N 59264202...
  • Page 367: Option Installation

    OPTION INSTALLATION C.2.01 Memory Expansion Cards Turn the AC power switch OFF and detach the AC power cord. Raise the document table. Open the memory card cover by pulling it toward you. Insert the memory card into the desired slot in the c-01.pcx facsimile, and push firmly.
  • Page 368 C.2.02 UST-500 (Second Paper Cassette Unit) The second cassette unit comes with a second front cover and facsimile connector cable. 1. Turn the facsimile power switch OFF and remove the AC power cord. NOTE: Unplug the AC power cord from the power outlet first and then...
  • Page 369 3. Open the document table and copy stacker. 4. Install the second front cover on the facsimile by inserting the hooks of the second front cover into the slots of the facsimile. Make sure that you push the second front cover onto the facsimile until you hear the "click".
  • Page 370 7. Carefully place the facsimile on the second paper cassette unit. NOTE: Make sure that the positioning pins of the second paper cassette unit fit into the 2 holes at the bottom of the facsimile transceiver main unit. CAUTION: The Okifax facsimile unit weighs approximately 36 pounds.
  • Page 371 9. Remove the connector cover on the right side of the facsimile and connect the facsimile to the second paper cassette unit with the connection cable included with the UST-500. c-09.pcx TO REMOVE THE CONNECTOR COVER Insert the tip of a flat screwdriver (-) between the connector cover and the facsimile cover, and gently pry the linking portions of the connector cover on the right and left in order to expose the connector.
  • Page 372 10. Approximately 500 sheets of paper (20-lb. bond) can be loaded into the second paper cassette. Be sure to adjust the paper length and width guides for the size paper you will be using. Failure to do so may result in paper jamming. Observe the icons in the paper cassette for proper adjustment.
  • Page 373 UST-500 Testing Procedure In order to test the UST-500 for proper operation, you should make a copy of a document. Okifax 2200 When making a copy of a document, the Okifax 2200 automatically selects the paper tray with the correct size paper installed. For example, if you are making a copy of a legal size document and legal size paper is installed in the UST-500 paper tray, the Okifax 2200 will feed paper from the UST-500 paper tray.
  • Page 374 C.2.03 SIO-45 Board (RS232-C Interface) 1. Turn the AC power switch OFF and detach the AC power cord. 2. Disconnect the line cord and the telephone cord from the two modular jacks of the fax. 3. Remove the right side cover. c-12.pcx 4.
  • Page 375 5. Connect the attached cable into the connector CN1 on the SIO-45 board. 6. Insert the lower side of the SIO-45 board assembly into the two slit sections of the base plate. 7. Secure the SIO-45 board assembly into the two slit sections of the base plate. 8.
  • Page 376: Telephone Answering Device (Tad) Interface

    TELEPHONE ANSWERING DEVICE (TAD) INTERFACE (Pertains to the Okifax 2200 only) C.3.01 General Information The Telephone Answering Device (TAD) Interface allows Okifax units to share the same phone line with a telephone answering device. The Okifax unit and answering device work together to process incoming voice and fax calls, each to their own function.
  • Page 377 The Okifax unit waits for the answering device to disconnect the line. Once the Okifax unit senses that the answering device has dropped the line, it begins automatic reception. EXPLANATION: Normally, the answering device will answer an incoming call and play its announcement. When the answering device disconnects the line, the Okifax unit will seize the line and attempt automatic reception.
  • Page 379 Okifax 2200/2400/2600 Service Handbook P/N 59264202...

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