TRENDnet TDM-C500 User Manual
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TRENDnet TDM-C500 User Manual

TRENDnet TDM-C500 User Manual

Adsl 2/2+ modem router
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  • Page 2: Copyright

    Copyright The contents of this publication may not be reproduced in any part or as a whole, stored, transcribed in an information retrieval system, translated into any language, or transmitted in any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or otherwise, without the prior written permission.
  • Page 3 FCC Radiation Norm This equipment has been tested and found to comply with limits for a Class B digital device pursuant to 47 CFR, Part 2 and Part 15 of the Federal Communication Commission (FCC) rules. Operation is subject to the...

  • Page 4: Table Of Contents

    CONNECTION MECHANISM ..................... 12   Connection through USB Cable ....................13   Connection through Ethernet Cable ..................16     SETTING UP THE TCP/IP IN WINDOWS ................. 17 DEVICE ADMINISTRATION ......................2   Login ............................2   Setup Wizard ..........................3  ...
  • Page 5 RIP ..............................32   ADVANCE ............................34   ARP table ........................... 34   Bridging ............................. 34   Routing ............................35   SNMP ............................36   Port Mapping ..........................37   IP QoS ............................38   Remote Access ..........................39  ...

  • Page 6: Introduction

    Protect your data with a dual NAT and SPI firewall. Manage access to the Internet with IP port and MAC address filtering and URL and domain name blocking controls. Additional features include a browser-based management interface, SNMP v1 and v2 support, QoS data prioritization, DMZ controls, Port Forwarding, and Dynamic DNS support.

  • Page 7: Features

    Features ADSL Standards Compliance Full rate ANSI T1.413 Issue2, ITU-T G.992.1 and ITU-T G.992.2 standards compliant. ITU G.992.3, ITU G.992.5 ADSL2/2+ standards compliant. Support Annex M and Annex L specification. Downstream and Upstream data rates up to 24Mbps and 1Mbps.
  • Page 8 Device System Log. Built-in Diagnostic Test. UPnP Support UPnP functionality. Ethernet Standards Built-in 10/100Mbps Ethernet Port which is compliant with IEEE 802.3x standards Automatic MDI/MDI-X crossover for 100BASE-TX and 10BASE-T ports. Auto-negotiation and speed-auto-sensing support. Port based VLAN supported in any combination.

  • Page 9: System Requirement

    TDM-C500 Multi-Language Quick Installation Guide CD-ROM (User’s Guide & Drivers) Power Adapter Cat. 5 Ethernet Cable (1.5m / 5ft.) RJ-11 telephone cable (1.8m / 6ft.) If any of the above items are damaged or missing, please contact your dealer immediately.

  • Page 10: Hardware

    The TDM-C500 ADSL2/2+ Modem Router’s LEDs indicators display information about the device’s status. Power Lights up when TDM-C500 ADSL2/2+ Modem Router is powered on. Blinking when Port 1 of this TDM-C500 ADSL2/2+ Modem Router is sending or receiving data. Lights up when a successful ADSL2/2+ connection is established. ADSL Blinking when it is attempting to make an ADSL connection with ISP.

  • Page 11: Back Panel

    To “Reset” the TDM-C500 ADSL2/2+ Modem Router to factory defaults: Ensure that the device is powered on. Press the Reset button for more than 10 seconds and release. Wait for 30 seconds after release the Reset button. Do not power off the device during the reset process.

  • Page 12: Connection Mechanism

    Local Area Network (LAN) connected to the Internet, how to configure your TDM-C500 ADSL2/2+ Modem Router for Internet access or how to manually configure your Internet connection. You need to prepare the following items before you can establish an Internet connection through your TDM-C500 ADSL2/2+ Modem Router: A computer/notebook which must have an installed Ethernet Adaptor and an Ethernet Cable.

  • Page 13: Connection Through Usb Cable

    Step 1: Power On your computer. Step 2: Insert the Square end of the USB cable into the USB port of the USB ADSL Router. Connect the other end of the USB cable to a free USB Port socket at the back of your computer.
  • Page 14 Step 7: Installing driver software is in progress. And click “Close” button to continue. Step 8: When completed, the following wizard displayed. Click “OK” to complete the Driver Installation process.
  • Page 15 Step 1: Power On your computer. Step 2: Insert the Square end of the USB cable into the USB port of the USB ADSL Router. Connect the other end of the USB cable to a free USB Port socket on your computer.

  • Page 16: Connection Through Ethernet Cable

    Cable (RJ-45): Turn off your computer/notebook. Connect the ADSL port of your TDM-C500 ADSL2/2+ Modem Router to the wall jack of the ADSL/ADSL2/ADSL2+ Line with a RJ-11 cable. Connect the Ethernet cable (RJ-45) from your TDM-C500 ADSL2/2+ Modem Router to the Ethernet Adaptor in your computer.

  • Page 17: Setting Up The Tcp/Ip In Windows

    Setting up the TCP/IP in Windows The instruction in this chapter will help you configure your computers to be able to communicate with this TDM-C500 ADSL2/2+ Modem Router. Computers access the Internet using a protocol called TCP/IP (Transmission Control Protocol/ Internet Protocol).
  • Page 18 Windows ME / 98 Step 1: Click Start→Settings→Control Panel. Step 4: Go to IP Address icon and select Obtain an IP address. Step 2: Double-click the Network icon. Step 5: Go to Gateway icon and erase all previous setting. Step 3: Go to Configuration icon, select network Step 6: Go to DNS Configuration icon, select adapter installed and click Properties.
  • Page 19 Step 4: Select Internet Protocol (TCP/IP) and click Properties. Step 2: Double-click the Network and Dial-up Connections. Step 5: Select Obtain an IP address automatically and DNS server address automatically. Then, click OK. Step 3: Right Click the Local Area Connection and select Properties.
  • Page 20 Step 1: Click Start→Control Panel→Classic View. Step 4: Go to General icon, select Internet Protocol (TCP/IP) and click Properties. Step 2: Double-click the Network Connections. Step 5: Go to General icon, select Obtain an IP address automatically and DNS server address automatically. Then, click OK.
  • Page 21 Step 5: Go to General icon, select Internet Protocol Version 4 (TCP/Ipv4) and click Properties. Step 2: Double-click the Network and Sharing Center. Step 6: Go to General icon, select Obtain an IP Step 3: Click on the Manage network connections. address automatically and DNS server address automatically.
  • Page 22 Step 5: Select Internet Protocol Version 4 Step 2: Click the View network status and tasks. (TCP/IPv4) and click Properties. Step 3: Click on the Change adapter settings. Step 6: Go to General icon, select Obtain an IP address automatically and DNS server address automatically.

  • Page 23: Device Administration

    Device Administration For your convenience, an Administrative Utility has been programmed into TDM-C500 ADSL2/2+ Modem Router. This chapter will explain all the functions in this utility. All the TDM-C500 ADSL2/2+ Modem Router based administrative tasks are performed through this web utility.

  • Page 24: Setup Wizard

    PPP dial up link. Setup Wizard The Setup Wizard is a presetting wizard which meant to help you install the TDM-C500 ADSL2/2+ Modem Router quickly and easily. Click on “Setup Wizard” and the following screen will pop-up:...
  • Page 25 Step 1: Select your country from the Country list and the ADSL service provider from the ISP List (If there are more than two ISP in your country) and note the “Encapsulation” type and “VPI & VCI” setting. Note: Click “CONFIG” if you cannot find your parameters available in the pull down menu. Contact your ISP for configuration settings.
  • Page 26 Fixed IP: Fixed IP Settings are for users who have a Static IP Address (WAN side) from their ISP. Click the radio button to enable Fixed IP option . Manually enter the “Local IP Address”, “Subnet Mask”, “Remote IP Address”(Default Gateway) and “DNS”...
  • Page 27 The following page with the device setup information will be displayed. Note: If the final settings are different from what you’d selected in STEP 1, click Setup Wizard and redo the setup procedures or else check your dealer immediately for technical support.

  • Page 28: Lan

    Enable/Disable the IGMP snooping function for the multiple bridged LAN ports. Apply Changes Click to save the setting to the configuration. New parameters will take effect after save into flash memory and reboot the system. See section “Admin” for save details.

  • Page 29: Wan

    Click Modify to complete the channel modification and apply to the configuration. Delete Select an existing PVC channel to be deleted by clicking the radio button at the Select column of the Current ATM VC Table. Click Delete to delete this PVC channel from configuration.
  • Page 30 1483 Routed The WAN setup configuration page enable the user to create, save, delete and select connection profiles as required. (In many cases, only one connection profile will be required and only one connection profile will be used at one time).
  • Page 31 Most Internet users are provided with a dynamic IP address by their ISP for each session, however certain situations call for a Fixed (Or Static) IP address. Fixed (Or Static) is used whenever a known Fixed (Or Static) IP is assigned. The accompanying information such as the Subnet mask and the gateway should also be specified.
  • Page 32 Channel: VPI: Virtual Path Identifier is a virtual path used for cell routing that is identified by an 8-bit field in the ATM cell header. The VPI field specifies this 8-bit identifier for routing. VCI: A Virtual Channel Identifier is a virtual channel that is identified by a unique numerical tag that is defined by a 16-bit field in the ATM cell header.
  • Page 33 Fixed IP (Or Static IP) mode. These information/data will be provided by your ADSL Service provider or ISP. Under the WAN IP mode, if you select DHCP as your connection type, nothing needed to fill. In this case the ADSL service provider is using Dynamic IP (Or DHCP) mode.
  • Page 34 Channel: VPI: Virtual Path Identifier is a virtual path used for cell routing that is identified by an 8-bit field in the ATM cell header. The VPI field specifies this 8-bit identifier for routing.
  • Page 35 PPPoA: When PPPoA mode is selected, the following screen will pop-up. PPPoA is also known as RFC 2364. It is a method of encapsulating PPP packets over ATM cells which are carried over the ADSL line. PPP or Point-to-Point protocol is a method of establishing a network connection/session between network hosts.
  • Page 36 Channel: VPI: Virtual Path Identifier is a virtual path used for cell routing that is identified by an 8-bit field in the ATM cell header. The VPI field specifies this 8-bit identifier for routing. VCI: A Virtual Channel Identifier is a virtual channel that is identified by a unique numerical tag that is defined by a 16-bit field in the ATM cell header.
  • Page 37 Server (DNS) addresses can also be specified (Click Services – DNS – DNS Server configuration page and fill in the DNS server IP address provided by your ISP). These servers would enable you to have access to other web servers. Valid IP addresses range is from 0.0.0.0 to 255.255.255.255.
  • Page 38 Channel: VPI: Virtual Path Identifier is a virtual path used for cell routing that is identified by an 8-bit field in the ATM cell header. The VPI field specifies this 8-bit identifier for routing. VCI: A Virtual Channel Identifier is a virtual channel that is identified by a unique numerical tag that is defined by a 16-bit field in the ATM cell header.

  • Page 39: Atm Settings

    Note: provider is using LLC. Check the radio button to “Enable” or “Disable” the NAPT setting. Leave as its default setting if your ADSL provider or ISP didn’t provide any setting information. NAPT: Network Address and Port Translation: An extension of NAT, NAPT maps many Note: private internal addresses into one IP address.
  • Page 40 Apply Changes Set new PVC OoS mode for the selected PVC. New parameters will take effect after save into flash memory and reboot the system. See section “Admin” for save details.

  • Page 41: Adsl Settings

    Choose tones to be masked. Mased tones will not carry any data. Apply Changes Click to save the setting to the configuration and the modem will be retrained. Service You can view Service link in the left navigation bar. Following are the options available under Service: DHCP Settings Firewall IGMP Proxy...

  • Page 42: Dhcp Settings

    This page provides DHCP instructions for implementing it on your network by selecting the role of DHCP protocol that this device wants to play. There are two different DHCP roles that this device can act as: DHCP Server and DHCP Relay. When acting as DHCP server, you can setup the server parameters at the DHCP Server page;...
  • Page 43 Some ISPs perform the DHCP server function for their customers’ home/small office network. In this case, you can configure this device to act as a DHCP relay agent. When a host on your network requests Internet access, the device contacts your ISP to obtain the IP configuration, and then forward that information to the...

  • Page 44: Dns

    Each time your device connects to the Internet, your ISP assigns a different IP address to your device. In order for you or other users to access your device from the WAN-side, you need to manually track the IP that is currently used.
  • Page 45 Click Modify to modify this registration into the configuration. Remove Select an existing DDNS registration by clicking the radio button at the Select column of the Dynamic DNS Table. Click Remove button to remove the selected registration from the configuration.

  • Page 46: Firewall

    Click to add the rule entry to the configuration. Function buttons for the Current Filter Table: Delete Selected Delete selected filtering rules from the filter table. You can click the checkbox at the Select column to select the filtering rule.

  • Page 47: Mac Filtering

    Delete All Delete all filtering rules from the filter table. MAC Filtering The MAC filtering feature allows you to define rules to allow or deny frames through the device based on source MAC address, destination MAC address, and traffic direction. Field...

  • Page 48: Port Forwarding

    Click to add the rule entry to the configuration. Function buttons for the Current Port Forwarding Table: Delete Selected Delete the selected port forwarding rules from the forwarding table. You can click the checkbox at the Select column to select the forwarding rule. Delete All...

  • Page 49: Url Blocking

    For example, www.google.com is the FQDN on the Web for the publisher of this database. The WWW is the host. On the Web, there are millions of hosts named WWW in order to maintain uniformity. GOOGLE.COM is the domain name, with .COM being the top level domain (TLD) name.

  • Page 50: Dmz

    Delete all keyword entry from the keyword filtering table. A DMZ (Demilitarized Zone) allows a single computer on your LAN to expose all of its ports to the Internet. Enter the IP address of that computer as a DMZ (Demilitarized Zone) host with unrestricted Internet access.

  • Page 51: Igmp Proxy

    It then forwards the Join to the upstream multicast router. The multicast IP traffic will then be forwarded to the requesting host. On a leave, the proxy removes the route and then forwards the leave to the upstream multicast router.

  • Page 52: Upnp

    With NAT Traversal, when an UPnP command is received to open ports in NAT, the application translates the request into system commands to open the ports in NAT and the firewall. The interface to open the ports on is given to UPnP when it starts up and is part of the configuration of the application.

  • Page 53: Rip

    LAN, at your ISP’s location, or on remote networks connected to your network via the ADSL line. Most small home or office networks do not need to use RIP; they have only one router, such as the ADSL Router, and one path to an ISP. In these cases, there is no need to share routes, because all Internet data from the network is sent to the same ISP gateway.
  • Page 54 Add a RIP entry and the new RIP entry will be display in the table Delete Selected Delete the selected RIP entry. You can click the checkbox at the Select column to select the RIP entry. Delete All Delete all RIP entry from the RIP Config table.

  • Page 55: Advance

    Advance You can view Advance link in the left navigation bar. Following are the options available under Advance: ARP table Bridging Routing SNMP Port Mapping IP QoS Remote Access Others ARP table ARP table shows a list of learned MAC address.

  • Page 56: Routing

    The Routing page enables you to define specific route for your Internet and network data. Most users do not need to define routes. On a typical small home or office LAN, the existing routes that set up the default gateways for your LAN hosts and for the DSL device provide the most appropriate path for all your Internet traffic.

  • Page 57: Snmp

    Click this button to view the DSL device’s routing table. SNMP Simple Network Management Protocol (SNMP) is a troubleshooting and management protocol that uses the UDP protocol on port 161 to communicate between clients and servers. The DSL device can be managed locally or remotely by SNMP protocol. Field...

  • Page 58: Port Mapping

    By default, all the interfaces (LAN and WAN) belong to the default group, and the other four groups are all empty. It is possible to assign any interface to any group but only one group.

  • Page 59: Ip Qos

    The DSL device provides a control mechanism that can provide different priority to different users or data flows. The QoS is enforced by the QoS rules in the QoS table. QoS rule contains two configuration blocks: Traffic Classification and Action. The Traffic Classification enables you to classify packets on the basis of various fields in the packet and perhaps the physical ingress port.

  • Page 60: Remote Access

    Click to add the rule entry to the configuration. Function buttons for the IP QoS Rules Table: Delete Selected Delete selected IP QoS rules from the table. You can click the checkbox at the Select column to select the IP QoS rule. Delete All Delete all IP QoS rules from the IP QoS Rules table.

  • Page 61: Others

    When IP Pass Through is enabled, only one PC is able to access the Internet, and the DHCP server will duplicate the WAN IP address from the ISP to the local client PC. Only the PC with the WAN IP address can...
  • Page 62 Select the WAN connection profile from the drop down manual on which the rule will take effect. Lease Time The Lease time is the amount of time a network user will be allowed to connect with DHCP server. Allow LAN Access Click to enable LAN Access.

  • Page 63: Diagnostic

    Ping Once you have your DSL device configured, it is a good idea to make sure you can ping the network. A ping command sends a message to the host you specify. If the host receives the message, it sends messages in reply.

  • Page 64: Adsl

    − Segment endpoint: the end of a connection segment This page allows you to use ATM ping, which generates F5 segment and end-to-end loop-back cells to test the reach ability of a segment endpoint or a connection endpoint. Fields in this page:...
  • Page 65 Fields in this page: Field Description Select the Internet The available WAN side interfaces are listed. You have to select one for the WAN Connection side diagnostic.

  • Page 66: Admin

    Whenever you use the Web configuration to change system settings, the changes are initially placed in temporary storage. These changes will be lost if the device is reset or turn off. To save your change for future use, you can use the commit function.

  • Page 67: System Log

    This page shows the system log. Password The first time you log into the system, you use the default password. There are two-level logins: admin and user. The admin and user password configuration allows you to change the password for administrator and user.

  • Page 68: Upgrade Firmware

    The Access Control List (ACL) is a list of permissions attached to the DSL device. The list specifies who is allowed to access this device. If ACL is enabled, all hosts cannot access this device except for the hosts with IP address in the ACL table.

  • Page 69: Time Zone

    Enable the SNTP client to update the system clock. update SNTP server The IP address or the host name of the SNTP server. You can select from the list or set it manually. Function buttons in this page: Apply Changes...

  • Page 70: Statistics

    You can view statistics on the processing of IP packets on the networking interfaces. You will not typically need to view this data, but you may find it helpful when working with your ISP to diagnose network and Internet data transmission problems.

  • Page 71: Adsl

    ADSL This page shows the ADSL line statistic information.

  • Page 72: Appendix A

    Using information from the log, the administrator can take action with the ISP of the hacker. In some types of intrusions, the firewall can fend off the hacker by discarding all further packets from the hacker’s IP address for a period of time.
  • Page 73 If your machine can reach all stations on the same subnet (usually a building or a sector within a building), but cannot...

  • Page 74: Frequently Asked Questions

    Ans.NAT translates multiple IP Address on the private LAN to one public IP Address (in WAN) that is sent out to the Internet. NAT adds a level security since the IP address of a PC connected to the private LAN is...
  • Page 75 Ans.DMZ allows one IP Address (computer) to be exposed to the Internet. Some applications require multiple TCP/IP ports to be open. It is recommended that you set your computer with a static IP if you want to use DMZ features.

  • Page 76: Troubleshooting Guide

    3. Make sure the power switch on the TDM-C500 ADSL2/2+ Modem Router is turned on. I changed the LAN IP Address in the LAN configuration page and my PC is no longer able to detect the TDM-C500 ADSL2/2+ Modem Router.
  • Page 77 5 seconds. I need to upgrade the Firmware. In order to upgrade the Firmware with the latest features, check your local dealer or ISP for Ans. technical support. Before proceed the upgrading process, check the following details: 1.

  • Page 78: Upnp Setting On Windows Xp (Optional)

    UPnP Setting on Windows XP (Optional) Adding UPnP: If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: Click “Start” “Settings” then “Control Panel”.The “Control Panel” window appears. Click “Add or Remove Programs”.
  • Page 79 Click “Next” to start the installation and follow the instructions in the Windows Components Wizard. Note :System may ask for original Windows XP CD-ROM. Insert the CD-ROM and direct Windows to the proper location of the CD-ROM. Restart your Windows system to activate your setting might be necessary. Click “OK” to restart your Windows system.

  • Page 80: Glossary

    CLP: Cell Loss Priority: ATM cells have two levels of priority, CLP0 and CLP1. CLP0 is of higher priority, and in times of high traffic congestion, CLP1 error cells may be discarded to preserve the Cell Loss Ratio of the CLP0 cells.
  • Page 81 Fragmentation: Breaking a packet up into smaller packets that is caused either by the transmission medium being unable to support the original size of the packet or the receiving computer not being able to receive a packet of that size. Fragmentation occurs when the sender’s MTU is larger than the receiver’s MRU.
  • Page 82 During the PPP negotiation, the peer of the PPP connection will indicate its MRU and will accept any value up to that size. The actual MTU of the PPP connection will be set to the smaller of the two (MTU and the peer’s MRU).
  • Page 83 Proxy: A device that closes a straight connection from an outside network (WAN) to an inside network (LAN). All transmissions must go through the proxy to get into or out of the LAN. This makes the internal addresses of the devices in the LAN private.
  • Page 84 VBR-nrt: Variable Bit Rate – non real time: With VBR-nrt, cell transfer is variable upon certain criteria. VC: Virtual Circuit: A virtual circuit is a circuit in a network that appears to be a physically discrete path, but is actually a managed collection of circuit resources that allocates specific circuits as needed to satisfy traffic requirements.

  • Page 85: Energy-Related Products Information

    Recycle or disposal the related information of spare parts issue --- The product doesn't have the function of upgrading. the related information of Energy–Related Products Directive 2009/125/EC Implementing Measure is added to the Energy–Related Products testing report.

  • Page 86: Specifications

    WAN Port 1 x RJ-11 port (ADSL line Interface) 1 x 10/100Mbps Auto-MDIX RJ-45 port LAN Port Type B male port, supporting USB 2.0 and backwards compatible with 1.0 (optional LAN port) Reset to factory default Reset Button Power on/off button...

  • Page 87: Limited Warranty

    If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet.
  • Page 88 FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH...

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