CONTENTS Health and safety ................................4 Product Dimensions .................................5 Side Panel Conversion Chart ............................6 Side Panel Configuration.............................. 7 Installation Steps ................................8 Effect Glass .....................................11 Front Glass .....................................12 Access Panel..................................14 Control Options .................................16 Remote Control .................................17 App Setup ....................................18 Using the App ..................................20 Heater Overview ................................21 Theme Overview ................................22 Timer Overview.................................
Page 3
EU DIRECTIVES All Evonic Fires products meet the requirements of the EC Directives. All Evonic Fires products meet the requirements of the EC Directives. These directives have been met by compliance with the following standards: These directives have been met by compliance with the following standards: EU 2011-65/EU 2015/863 Restriction of Hazardous Substances.
IMPORTANT INFORMATION AND HEALTH & SAFETY When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions carefully before using the appliance, only use this appliance as described in this manual.
SIDE PANEL CONVERSION CHART 1-SIDED 2-SIDED 3-SIDED Appliance arrives in Appliance arrives in Appliance arrives in 1-sided configuration. 1-sided configuration. 1-sided configuration. Remove both side Identify which side needs Remove plaster kit from panels (Fig 1). to be removed to achieve both side panels.
REMOVING THE SIDE PANELS / CONVERTING TO GF2 or GF3 All our built-in appliances are shipped as 1 box models, with the side panels attached and the glass installed to the GF3 configuration. Please note: This does not apply to double-sided models. To convert to GF2 or GF3 configurations, you simply need to remove the side panel(s) and re-attach the plaster kit.
Page 8
CHECKS BEFORE INSTALLATION - ALL MODELS INSTALLATION DO’S AND DONT’S Before installing the appliance please read and take into account the following important requirements; • Consult a qualified professional to check the structure of the installation site. • These appliances have been designed to be installed into either a stud and plasterboard wall, or an existing chimney breast.
Page 9
INSTALLATION METHOD - SECURING FIRE TO FRAME The appliance will come with 4 transit feet attached to the bottom - 2 at the front and 2 at the back (Fig 1). These transit brackets can also be used to secure the fireplace to your outer frame. Leave these in place if you wish to secure your fireplace to the framework using the appropriate fixings (not supplied).
Screw the two top mounted brackets to the wall (Fig 4). We supply masonry fixings for screwing into brick, however if you are screwing into timber, plasterboard, or another material, fixings will need to be sourced by the customer/installer. You can now construct your stud wall/s around the appliance in the design of your choosing.
GLASS INSTALLATION - EFFECT GLASS Apply the Suction Lifter to the glass and push into the appliance, and upward at an angle. When the bottom edge of the glass clears the raised retainer bar, rest it onto the bar. If not using a glass sucker, carefully hold the glass on both sides and follow the same process.
GLASS INSTALLATION - FRONT GLASS First remove the bottom glass retainer bar by simply lifting out of place (Fig 1). Then you can remove the top retainer bar by unscrewing the fixings (Fig 2). Please note: Support must always be provided to the glass when removing the top retainer bar to prevent it falling forward and causing damage or injury.
Page 13
CONTINUED Then replace the top glass retainer bar and screw into place (Fig 4), and finally, replace the bottom glass retainer by slotting into place (Fig 5). Fig 4. Fig 5. EVONIC - 104 INSTRUCTION MANUAL TEMPLATE ISS. 1 GENESIS ISS. 1...
ACCESS PANEL The inclusion of a small access panel is optional, but it is highly recommended as it allows for access to the fireplace’s power cord during servicing or fault-finding. The access panel can be any size, however to keep it discreet we advise around 15cm X 15cm.
OPERATION There are two ways to control all the features of your Evonic appliance - remote or App control. APP CONTROL REMOTE Our remote handset comes automatically paired and ready to operate straight out of the box. If you choose to control your appliance via the E-smart Cloud App your internet router and smart device should meet the following minimum requirements - Wi-Fi Router •...
REMOTE CONTROL 1. Remote Control/Handset Pairing Process: After turning on the fireplace with the rocker switch, there is a 60-second pairing window. This window begins after a beep, which occurs 15-20 seconds after the fireplace is switched on. After the first beep, press the ‘Heater ON’ button for 5 seconds until you hear a second beep. The pairing is now complete. Change Log Colour Effect Fireplace ON/OFF Log Colour Brightness Down...
APP SETUP ON/OFF SWITCH Make sure that your fireplace is plugged in and the mains power is on. Download the E-Smart Cloud app from Then turn on your fireplace by pressing the Apple Store, or Google Play Store. the ON/OFF switch to the ‘ON’ position. Open the Settings panel on your device and connect to the fireplaces’...
Page 19
CONTINUED your-email@mail.com Open the settings panel on the app’s Scroll down to the ‘IoT Registration’ section and fill in your email address and create a Home Screen. password. Press ‘Save’. Then select the grey wi-fi button. Home WiFi The pairing process between your device, the Select your router from the drop down box, and fireplace, and your router will now take place.
USING THE APP WiFi signal strength Turn fireplace ON/OFF Timer settings Fire settings Turn fireplace heater ON/OFF SCREEN NAVIGATION On the home page of the E-smart Cloud App you can see the name of your fireplace, the chosen temperature, and the actual temperature. On the right side you can turn the lights in the fireplace on and off, and also turn the heater on and off.
HEATER OVERVIEW Back to homepage Increase Temperature Target Temperature Decrease Temperature Turn fireplace ON/OFF Turn fireplace heater ON/OFF Go to Timer Go to Theme settings settings SCREEN NAVIGATION The Heater overview screen allows you to access all the key features of your fireplace. From this page you can turn your heater and fireplace ON/OFF and control temperature settings.
THEME OVERVIEW Back to homepage Choose your flame style Customize log light colour Adjust brightness Select your overbed Colour Customise overbed colour Adjust brightness Go to Heater settings Go to Timer settings SCREEN NAVIGATION Press the Flame Setting drop-down menu to access all available flame styles. You can also customise your log light color, as well as adjust the LED brightness.
Page 23
THEME OVERVIEW CONTINUED Adjust Volume Ambient Mode Go to Heater settings Go to Timer settings SCREEN NAVIGATION Customers can adjust the volume of their appliance by swiping left or right, until the desired volume is achieved. With Ambient mode selected, it will use your chosen color as an ambient light in the fireplace when turned off.
TIME OVERVIEW Back to homepage Fire timer Heater timer Add new timer Go to Heater settings Go to Theme settings SCREEN NAVIGATION When you first open the timer screen it will look like this. From this screen you can add new timers to both your fire and your heater.
Page 25
TIME OVERVIEW CONTINUED Fire timer Heater timer Set desired time Set desired Save to add Go to Heater timer settings Go to Theme settings SCREEN NAVIGATION To set up a timer, first select fire or heater. Under time, choose your desired start and end time using the 24-hour time format.
Single press Search and type in evonicfires. Single press Search and type in evonicfires. Now on the Evonicfires Halo skill page you can Now on the Evonicfires Halo skill page you can Select the Evonicfires Halo skill icon to open.
Page 27
CONTINUED... Enter the log in details that you previously Enter the log in details that you previously After a few moments your account will be After a few moments your account will be entered in the app set up process, and single entered in the app set up process, and single linked, once this is done you can single press linked, once this is done you can single press...
CONNECTING TO GOOGLE HOME Once your fire is installed, and switched on, Once your fire is installed, and switched on, Single press Set up Device on the pop up list. Single press Set up Device on the pop up list. download and open the Google Home app.
Page 29
CONTINUED... Type in Evonic Fires, single press search and Type in Evonic Fires, single press search and Once in the Evoflame log in page, enter the Once in the Evoflame log in page, enter the then select the Evonic Fires E-Smart icon. then select the Evonic Fires E-Smart icon.
COMMANDS FOR AMAZON ALEXA When using Amazon Alexa or to control your appliance settings remember to substi- tute the words ‘the fire’ for whatever you have named your appliance. TURNING THE APPLIANCE ON AND OFF “Alexa, turn fire on.” / “Alexa, turn the fire off.” TURNING THE HEATER ON AND OFF “Alexa, set fire heater to auto.”...
PROBLEMS CONNECTING If you are having problems connecting your fireplace with your device and router please try the following steps to fix the issue. • Switch fireplace OFF • Switch wi-fi router OFF • Switch fireplace back ON (Keeping router OFF) •...
TROUBLESHOOTING GUIDE FAULT POSSIBLE CAUSE SOLUTION Power lead has become Ensure the power lead has been disconnected. adequately plugged in. No power to appliance ON/OFF switch not turned to the Double check the position of the ON/OFF ON position. switch. Check fuse box.
Page 33
FAULT POSSIBLE CAUSE SOLUTION Ensure fan has been attached to Fan unbalanced. housing correctly. Noisy heater Fan catching on housing while Adjust fan to prevent catching on the turning. case. Tighten fan cradle or screws holding fan Fan has come loose from cradle. onto cradle.
To receive your Extended Warranty your CK Fires product must have been purchased from an authorised stockist within our Retailer Network and your warranty registered with CK Fires Fires through the online form - evonicfires.co.uk/register-your-product. The commencement date for the warranty period is the date of purchase.
Page 37
WARRANTY EXCLUSIONS AND LIMITATIONS Repaired or replaced products are covered only for the remainder of the original warranty period. In the event of a claim being made, this must be reported to your retailer or CK Fires Ltd within 14 days of the fault occurring/being noticed.
Need help?
Do you have a question about the GENESIS 1250 and is the answer not in the manual?
Questions and answers