Chapter 9 Faq (Frequently Asked Question) - HikRobot SC1000 Series Quick Start Manual

SC1000 Series Vision Sensor Quick Start Guide

Chapter 9 FAQ (Frequently Asked Question)

9.1 Why there is no device listed after I run the client
software?
Problem
Run the client software, there is no listed device.
Reason
● The device is powered off.
● Network exception.
Solution
● Check the device's power connection (observe whether the indicator is unlit or not) to
make sure the device is powered up normally.
● Check the network connection (the indicator is solid yellow if the network exception
occurs) to make sure the device can be connected to the network normally, and make
sure that the PC and the device are in the same network segment.
9.2 Why the image is very dark?
Problem
All black or too dark during live view.
Reason
● Insufficient brightness of light source.
● Too small value of exposure and gain.
Solution
● Increase the brightness of light source appropriately, or change to a brighter one.
● Increase exposure and gain appropriately.
9.3 Why the image's frame rate is very low in the live view?
Problem
Image incoherent/low frame rate/image tearing when adjusting images.
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