Paper Is Jammed Underneath Paper Tray 1 - Brother MFC-9970CDW User Manual

Paper is jammed underneath
paper tray 1
If the LCD shows Jam Duplex, follow these
steps:
a
Leave the machine turned on for 10
minutes to cool down.
b
Pull the paper tray completely out of the
machine.
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WARNING
B
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed and can pinch or
entrap your hand.
c
If paper is not caught inside the
machine, turn the paper tray over and
check underneath the paper tray.
Note
DO NOT put the paper tray back in at this
point.