Warranty - PureLink DOF-T2.0 User Manual

Purelink DOF-T2.0 User Manual V1.1

Warranty

PureLink Three (3) Year Limited Warranty for HDTools™ Branded Products Only
Dtrovision, LLC. (hereinafter "PureLink") warrants its HDTools™ and PureStream™ branded products (hereinafter "Product")
purchased directly from PureLink or Dealer shall be free from defects in workmanship and materials, under normal use and service,
for a period of three (3) years on parts and three (3) years on labor. Any repaired or replaced equipment related to Product shall
be covered only under the remaining portion of the warranty. This warranty has no relationship to and exists independently of
any warranty offered by the Dealer. This warranty is a limited warranty and gives you specific legal rights. You may also have
other rights which vary from state to state.
TERMS & CONDITIONS
PureLink shall repair or replace the Product if it develops a material fault during the period of warranty, on condition that i) the
Product has only been subject to normal use in a domestic or commercial environment in a manner consistent with its
specification and functionality, ii) the Product has been cared for reasonably and only subjected to reasonable wear and tear, iii)
the defect has not been caused by willful or negligent abuse or neglect, or any accident or improper installation procedure, iv)
the serial number of the Product has not been altered or removed.
This warranty only applies to the original purchaser and shall be the exclusive remedy to the original purchaser. PureLink shall
not be liable for any damage whatsoever caused by the Product or the failure of Product to perform, including incidental or
consequential damages. PureLink shall not be liable for any claim made by a third party or made by the purchaser for a third
party.
Except as expressly set forth in this warranty, PureLink makes no other warranties, expressed or implied, including any implied
warranties of merchantability and fitness for a particular purpose. PureLink expressly disclaims all warranties not satisfied in this
limited warranty. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supersedes all previous warranties.
WARRANTY RETURNS/REPAIRS/EXCHANGES
No merchandise may be returned without prior authorization from PureLink, and a Return Materials Authorization (RMA) number.
Failure to comply with these conditions will result in rejection of the returned merchandise.
Any warranty service on Products must be arranged through the Dealer. Authorized returns must be shipped freight prepaid and
fully insured to PureLink, Ramsey, NJ USA, with the RMA number clearly marked on the outside of all shipping boxes and
containers. PureLink reserves the right at its sole discretion to refuse any shipments arriving freight collect or without an RMA
number. Any authorized returned merchandise must be accompanied by a note describing the reason for return, along with contact
information including name, phone number, return mailing and shipping addresses, e-mail address, and RMA number.
On any products returned and accepted with an RMA number, return freight charges following repair of items under warranty shall
be paid by PureLink, shipping by the standard ground carrier of its choice.
ADVANCE WARRANTY REPLACEMENTS
PureLink's advance replacement service offers a Replacement Unit upon request - free of charge for eligible products purchased
less than one (1) year of the warranty claim. Products purchased more than one (1) year prior to the warranty claim do not qualify
for advanced replacement services.
Advance replacement requests must be validated by a member of PureLink's Technical Support Team. Replacement units may be
new or refurbished and are subject to availability. PureLink is responsible for shipping the Replacement Unit to your designated
location by standard ground service. All other shipping methods will be the responsibility of the Dealer.
Original Unit Return – the Original Unit must be returned within thirty (30) calendar days of the return authorization date. Failure
to return the Original Unit within this period will be subject to a minimum 15% re-stocking fee. The dealer is solely responsible
for the shipping of the Original Unit to PureLink.