Escea LE Series Installation & Service Instructions Manual

Holographic electric fireplace
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LE - Series
HOLOGRAPHIC ELECTRIC FIREPLACE
Installation &
Service Instructions
630742_1

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Summary of Contents for Escea LE Series

  • Page 1 LE - Series HOLOGRAPHIC ELECTRIC FIREPLACE Installation & Service Instructions 630742_1...
  • Page 2 (e.g. ). Any shortcomings in the appliance installation will be the responsibility of the installer, and Escea will not be accountable for any such failings or their consequences. Manufactured by: Escea Ltd, PO Box 5277 Dunedin NZ, Ph: +64 3 478 8220 For contact details of your local Escea distributor or dealer please visit www.escea.com or email:...
  • Page 3 LE800 PRODUCT SPECIFICATION MODEL NAME LE800 Electric Fire Description of Appliance Indoor Electric Heater Max. Heat Output 3 kW Compliant to AS/NZS 60335.1 and AS/NZS 60335.2.30 Width 960 mm Height 601 mm Appliance Dimensions (mm) Depth 492 mm (including standard 14mm trim) Weight 70 kg Max Power Consumption...
  • Page 4: Table Of Contents

    CONTENTS A Product Description and Dimensions Product Description Recommended Install Process B Creating the Cavity Cavity Shape Designing the Cavity Safety Considerations Product and Framing Dimensions Hearth Cavity Base Television & Mantel Clearances Optimal Viewing Angle C Connecting the Electricity Connecting the Power Supply Changing from 3 kW to 1.5 kW D Installing the Appliance Installation Fixing the Appliance to the Base E Finishing the Installation Wall Linings Window Opening Fitting the glass Fitting the Fascia Checking the Setup Locating the Wall Mount Cradle for the Remote Operating the Appliance for the First Time Cleaning the Glass...
  • Page 5 F Freestanding Unit Installation Product Dimensions Freestanding Unit Assembly Running the Electrical Cables Installing the fireplace Fitting the fascia G Installation Checklist H Service Manual Annual Service Procedure Error Codes Troubleshooting Serial Number Cleaning or Replacing the Frameless Trims or Fascia Cleaning or Replacing the Glass Cleaning or Replacing the Fuel Bed Replacing the Fuelbed LEDs Cleaning or Replacing the LCD screen H10 Replacing the LED Down-light H11 Cleaning or Replacing the Side and Back Liners H12 Replacing the Transformer H13 Replacing the PCB H14 Replacing the Remote Control H15 Replacing the Heating Element H16 Replacing the Thermostatic Switches H17 Cleaning or Replacing the Fan H18 Wiring Diagram...
  • Page 6: A1 Product Description

    PRODUC T DES C RIP T ION AND DIMEN SION S A1 Product Description The Escea LE-Series Electric Fireplace is an indoor holographic projection fireplace designed to be built into a false self-supporting cavity. It is an electric heater that is designed to operate at 3 kW, but can be adjusted to operate at 1.5 kW if required.
  • Page 7: B Creating The Cavity

    C RE ATING THE C AVI T Y B1 Cavity Shape The LE800 and LE1000 Electrical fireplace requires self supporting timber/steel framed cavities. B2 Designing the Cavity The following aspects must be considered when designing this installation: ͳ Appliance is NOT load bearing ͳ...
  • Page 8: B4 Product And Framing Dimensions

    B4 Product and Framing Dimensions Product Dimensions Not the be mistaken for cavity dimensions 960mm 478mm LE800 601mm 36mm Trim (Optional Accesory) 22mm Trim (Optional Accesory) Supplied, 14mm Trim LE1000 1160mm 478mm 601mm 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 9: B5 Hearth

    Minimum Framing Dimensions LE800 1000mm MIN 500mm MIN 610mm Front Side LE1000 500mm MIN 1200mm MIN 610mm Front Side WARNING: IF INSTALLING NICHE DISPLAY(S), THE PRODUCT MUST BE POSITIONED SO THAT THE FRONT EDGE OF THE TRIMS ARE FLUSH WITH THE OUTER SURFACE OF THE WALL LINING TO ENSURE THE FASCIA FITS CORRECTLY. B5 Hearth A hearth is not required.
  • Page 10: B7 Television & Mantel Clearances

    Note: It is the responsibility of the end user to check the installation instructions of their electrical appliances to ensure that the location in relation to the fireplace is suitable. Escea in no way guarantees or takes responsibility that the recommended installation suggestion will be suitable for all electrical or home entertainment appliances.
  • Page 11: C Connecting The Electricity

    CONNEC T ING T HE ELEC TRIC IT Y C1 Connecting the Power Supply Leave maintenance and repairs to a qualified service provider. While the cavity is being created, consideration must be given to the location of an appropriate power supply. This appliance will draw a maximum of 15 Amps from a 230/240 V supply. The appliance can be commissioned as 1.5 kW or the default 3 kW (as shipped) depending upon the existing wiring of the house.
  • Page 12: C2 Changing From 3 Kw To 1.5 Kw

    3kW wire link. (Put the screws back) For 1.5kW operation (Put the screws back) unscrew and remove the 3kW wire link. (Put the screws back) Heating Heating Symbol Symbol Heating Symbol 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 13 1.5kW One Element Disconnected Both Elements Connected Remove the side panel to access the electrical connections. Wire link removed Wire link present 620689_0 Once the wiring is complete withdraw any excess cable slack back out through the strain relief bush and then replace the side hatch panel.
  • Page 14: D Installing The Appliance

    The appliance must be fixed to the base and within the cavity - four fixing points and brackets are provided for this purpose. 4× chassis xing brackets THE FIREPLACE MUST BE SEISMICALLY RESTRAINED IN A MANNER APPROPRIATE TO THE INSTALLATION LOCATION 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 15: E Finishing The Installation

    1008mm 110mm 408mm CONTACT THE ESCEA ARCHITECTURAL ADVISORY TEAM FOR FURTHER ADVICE. PLEASE EMAIL AA@ESCEA.COM Note: Please ensure that any Plasterboard dust created during installation is vacuumed from the appliance prior to turning it on for the first time to prevent damage to the fan or heating element.
  • Page 16 For the LE1000 (not shown here), additional embers are also supplied. These will be placed on the sides of the LE1000 electric fireplace after the fuelbed has been placed. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 17 Identifying Logs The logs are split into two sets - the primary logs and the loose logs. The primary logs must be placed as shown below and the loose logs can be placed as desired in front of them. Primary Logs Main Centre Log Main RH Log Main LH Log...
  • Page 18 The rest of the logs can be placed as desired. For the LE1000, the additional embers may also be added to the sides of the fireplace at this point. Place the glass using the instructions in section H6 on page 34. Cleaning instructions are also located in that section. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 19: E3 Fitting The Glass

    E3 Fitting the glass Unlock the glass attachment bracket. Lift and unlock both of the glass locking tabs either side of the glass assembly Unlocked Locked Visually verify the location of the glass mounting pins in the top rear of the firebox to help guide you when lifting the glass into the fireplace.
  • Page 20: E4 Fitting The Fascia

    There are optional fascias that can be used to enhance the look of the LE-series electric fire. These fascias are designed to fit on inside of the affixed frameless trims. Refer to the enclosed tting instructions supplied with each fascia kit. Standard Bevelled Fascia 40mmn Bevelled Lite Fascia 25mmn 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 21: E5 Checking The Setup

    E5 Checking the Setup Check that the fireplace functions correctly prior to finishing the installation. ⃝ Press the standby button shown below to check that the fireplace is appropriately wired and turns on. The flame video should start playing on the LCD and appearing in the reflection off the glass. Heat button Standby button ⃝ Main LH and RH logs may need pivoting to correctly align with the image plane of the flames. ⃝ Press the heat button shown above to ensure that the heat function operates. ⃝ Check that the LED down-light at the top rear turns on. ⃝ Check that the LED panels that sit below the resin fuelbed and the LCD screen light up.
  • Page 22: E6 Locating The Wall Mount Cradle For The Remote

    ͳ Within the same room as the heater so that the thermostat functions properly The Bluetooth signal will go through some walls but for best results Escea suggest that the cradle position is less than 10 meters away from the heater and within the same room.
  • Page 23 When the appliance has turned on, set the room temperature by pressing the ‘plus’ or ‘minus’ button repeatedly until the display is showing the desired temperature. HEATING The flame height can also be adjusted by pressing on the flame image on the home screen and then using the flame height adjustment.
  • Page 24 Fan: Escea electric fires use electric fans to push heated air into the room. It is not unusual for the fan to make a “whirring” sound when ON. T...
  • Page 25: E8 Cleaning The Glass

    E8 Cleaning the Glass The glass should be cleaned of fingerprints or other marks before first use. Clean the glass with a nonabrasive cleaner. A standard, ammonia-free, glass cleaner is recommended. For more detail on removing and cleaning the glass, please refer to A on page 6 section H6.
  • Page 26: Product Dimensions

    F1 Product Dimensions 1016mm 534mm 153mm 508mm 39mm 624mm 968mm 929mm F2 Freestanding Unit Assembly The freestanding assembly arrives in a box and requires some assembly before use. Leg kit sold separately 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 27 If you have purchased the Freestanding Unit leg kit, space out the legs using the supplied brace. Clip the leg brace over the edge of the legs in the inside front gap as shown below. You can, at this point, fasten the legs to the ground using the hole centres below... 842mm 395mm 395mm...
  • Page 28: F3 Running The Electrical Cables

    Carefully pull back any excess cable slack as the fireplace is pushed back. However, leave a suitable length of slack up the SIDE to allow for removal in the future. Preventing the cable from bunching behind the fireplace. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 29: F5 Fitting The Fascia

    F5 Fitting the fascia First ensure that the Trims are not yet fitted to the 4 front edges of the fireplace. If they have been, then carefully remove them without scratching the powder coat. Ensure the fireplace is centred, by pushing it up to the left hand tabs on the freestander base, and fully back against the back of the Freestanding unit.
  • Page 30: G Installation Checklist

    Go through the following checklist to ensure you have installed the appliance correctly ⃝ Correctly sized cavity to suit your electric fireplace ⃝ There is an electrical isolating switch for the appliance, accessible after finished installation ⃝ The appliance fixed to the cavity base ⃝ The appliance is connected to a mains electricity supply ⃝ Fuel bed is correctly installed ⃝ Glass is correctly fitted ⃝ The remote control is in its cradle fixed to a wall ⃝ Operated the fireplace and verified that it turns on reliably and safely ⃝ Appliance functions checked, including thermostat operation ⃝ Home-owner shown how to operate the appliance correctly ⃝ User Guide made available for end user 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 31: H Service Manual

    If the remote shows this error, please contact a service technician. Remote handset Over Temperature Shut-off indication - "E3" The Escea LE-Series Electric fireplace has an over temperature shut-off that will activate if the fireplace malfunctions and exceeds the acceptable operating temperature. Please allow a couple of minutes for the fireplace to fully cool down.
  • Page 32: H3 Troubleshooting

    Check that the remote is paired to the fire. Pair the remote if required. There is no heat when heating function is turned on. Note: In any of the below cases you should contact Escea and request a service technician. The fan may be disconnected. The fan may faulty or a blockage may be impeding the airflow.
  • Page 33: H5 Cleaning Or Replacing The Frameless Trims Or Fascia

    H5 Cleaning or Replacing the Frameless Trims or Fascia To remove the Frameless Trims, the side trims must be removed before the top and bottom trims. The side trims are removed by grasping the side trim and pulling firmly inwards. To replace, align the tabs in the gap immediately behind the outer chassis face and push firmly until you feel a click. Ensure the trims are not pushed in between the wall lining and the chassis.
  • Page 34: H6 Cleaning Or Replacing The Glass

    Once the holding latch has been disengaged, lift the entire glass piece with both hands . Make Sure you have both hands evenly under the glass to support the weight 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 35: H7 Cleaning Or Replacing The Fuel Bed

    Remove the glass towards you until it is clear of the fireplace, as shown below. TAKE CARE NOT TO BREAK THE GLASS. USE ONLY AN ESCEA SPARE PART REPLACEMENT FOR THE GLASS. To clean the glass, use a standard glass cleaner and a soft cloth. Ensure that the cloth is clean to prevent scratching the glass.
  • Page 36 The LE1000 has additional embers on either the side of the fuel bed that can also be cleaned with a soft brush. DO NOT USE ANY ABRASIVE OR CHEMICAL CLEANERS TO CLEAN THE RESIN FUELBED OR EMBERS. Once clean, replace the resin fuelbed, logs, embers, fuelbed fascia, and lastly the glass. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 37: H8 Replacing The Fuelbed Leds

    THE FOLLOWING SECTIONS MUST ONLY BE CARRIED OUT BY A QUALIFIED ELECTRICIAN. H8 Replacing the Fuelbed LEDs ISOLATE THE POWER SUPPLY TO THE FIREPLACE BEFORE COMMENCING THIS PROCEDURE. Begin by removing the fascia using the steps shown in H5 on page 33, the glass using the steps shown in section H6 on page 34 and the fuelbed using the steps in section H7 on page 35.
  • Page 38: H9 Cleaning Or Replacing The Lcd Screen

    38 above. Detach the connector (circled in red below) and snip the cable tie. Thread the cable through the hole and remove the LED down-light assembly wires. Drill the rivets out to remove the assembly 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 39: H11 Cleaning Or Replacing The Side And Back Liners

    H11 Cleaning or Replacing the Side and Back Liners Begin by removing the glass using the steps shown in section H6 on page 34 and the fuelbed using the steps in section H7 on page 35. Remove the firebox base using the steps in section H8 on page 37. Once the firebox base is removed the cut-out (circled below) can be accessed to make the side panel removal easier.
  • Page 40: H12 Replacing The Transformer

    The new PCB will need to be swapped into the position of the old one, screws reinstalled and connectors re-attached, including the antenna. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 41: H14 Replacing The Remote Control

    H14 Replacing the Remote Control Remove the new remote from the packaging. Charge the remote using a USB-C cord for 1 second to wake it from shipping mode. PAIR REMOTE SEARCH 1. Pair the new remote to the electric fire by 3. The remote will now display nearby fires in naviga�ng to the 'Pair Remote' screen on a drop-down menu.
  • Page 42: H16 Replacing The Thermostatic Switches

    The second switch is located on the fan and heating element assembly. Remove the screws to lift out the fan and heating element assembly. Remove screws The switch, highlighted in grey below, can be removed by unscrewing the two nuts. 630742_1 LE SERIES INSTALLATION MANUAL...
  • Page 43: H17 Cleaning Or Replacing The Fan

    H17 Cleaning or Replacing the Fan ISOLATE THE POWER SUPPLY TO THE FIREPLACE BEFORE COMMENCING THIS PROCEDURE. As part of regular service procedure, it is recommended that the fan is cleaned regularly. Dust will build up on the fan rotor and in the cavity where the fan is located. This can be removed by the service person using a hearth brush and a vacuum cleaner.
  • Page 44: H18 Wiring Diagram

    H18 Wiring Diagram DOWNLIGHT LCD ASSEMBLY ANTENNA MAIN BOARD 20×5 16A GLASS FUSE FAST BLOW EMI FILTER EMBER LED PANELS ELEMENT 1 (1500W) ELEMENT 2 (1500W) THERMAL HEAT ELEMENT SWITCH STANDBY ON/OFF THERMAL CUTOUT 630742_1 LE SERIES INSTALLATION MANUAL...

This manual is also suitable for:

Le800Le1000

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