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Arranging for Hassle-free Replacement
If you reside in the 50 United States and your KitchenAid
Commercial Blender should fail within 12 months of ownership, simply
call our toll-free Customer Satisfaction Center at 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your complete shipping address.
(No P.O. Box Numbers, please.)
KitchenAid will arrange to deliver an identical or comparable
replacement to your door free of charge and arrange to have your
"failed" Blender returned to us. Your replacement unit will also be
covered by our 12 month full warranty.
When you receive your replacement Commercial Blender, use the carton
and packing materials to pack-up your "failed" Blender. In the carton,
include your name and address on a sheet of paper along with a copy of
the proof of purchase (register receipt, credit card charge slip, etc.).
Ordering Accessories and Replacement Parts
Please refer to page 17 for available replacement parts. To order accessories
or replacement parts for your Blender, call toll-free 1-800-541-6390
Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m., or write to: Customer Satisfaction Center, KitchenAid
Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.
Arranging for Service After the Warranty Expires
For service information, call toll-free 1-800-541-6390 Monday through
®
Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m.,
or write to: Customer Satisfaction Center, KitchenAid Portable
Appliances, P.O. Box 218, St. Joseph, MI 49085-0218.
Unplug before servicing.
Failure to do so can result in death or electrical shock.
Arranging for Service Outside the 50 United States
and Puerto Rico
Consult your local KitchenAid dealer or the store where you purchased
your Commercial Blender for information on how to obtain service.
WARNING
Electrical Shock Hazard
19
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