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AlphaServer 2100
Owner's manual
Digital Equipment AlphaServer 2100 Owner's Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
In this Chapter
System Features
Overview
Characteristics
Architecture
System Characteristics
System Architecture
Environmental and Power Requirements
In this Section
System Dimensions
Environmental Specifications
Power Requirements
System Dimensions and Service Area
Power Requirements
Power Cords
Power Cord Order Numbers
Moving the System
System Leveler Feet
System Keys
Turning the System on
Overview
Checking System Settings
Powered-Down System Settings
Powering up the System
Displaying Power-Up Information
Checking Power-Up Display
Preboot Tasks
Booting the Operating System for the First Time
Powering down the System
Before You Begin
Turning off the System
Turning off DC Power
Extended Power-Down (AC Power)
Invoking Console Mode
Console Subsystem
Console Terminal
Console Mode
Remote Access
Connecting to Networks
Ethernet
Ethernet Network Connections
Connecting Peripherals
Serial/Parallel Connections
Connecting Serial and Parallel Devices
Terminal Connections
Terminal Connections
Operating Storage Devices
Overview
For Additional Information
Before You Operate Mass Storage Devices
Identifying Mass Storage Compartments
Storage Compartments
Operating a Compact Disc Drive
Caddyless Drive
Caddyless CD-ROM Drive
Disc Caddy)
CD-ROM Drive with Caddy
Inserting and Removing a CD-ROM Caddy
Operating a DAT Tape Drive
Inserting a Tape
Inserting and Removing a Tape: DAT
Operating a Diskette Drive
Diskette Drive Description
Inserting a Diskette
Removing a Diskette
Diskette Drive and Diskette
Operating a QIC Drive
QIC Drive Description
Inserting a QIC Tape
Removing a QIC Tape
QIC Tape Drive and QIC Tape
Hardware Components
In this Chapter
Accessories
Operator Control Panel (OCP)
Power-Up Display
DC On/Off Button
Halt Button
Reset Button
Doors and Panels
Door and Panel Removal
Door and Panel Removal
System Front
System Rear
System Module Locations
Card Cage
System Module Locations
Accessories
Options and Upgrades
In this Chapter
Upgrade Overview
Planning Your Upgrade
Adding Third-Party Devices
Supported Options
Access from the Internet
Access from Compuserve
Digital Systems and Options Catalog
Verifying System Configuration
Before You Begin
Firmware Menu Options for Windows NT
Viewing ARC Hardware Display
Viewing ARC Environment Variables
Device Names
ARC Firmware Environment Variables
For more Information
Openvms
Show Device
Device Name Convention
Show Memory
System Bus Options
System Bus Option Locations
CPU Modules
System Bus Configurations According to Number of
Standard VO Module
EISA Bus Options
ISA Bus Options
Identifying ISA and EISA Options
ISA and EISA Boards
Configuring EISA and ISA Options
System Configuration Diskette
Before You Run the ECU
Starting the ECU
Configuring EISA Options
Summary of Procedure for Configuring EISA Bus
Configuring EISA/ISA Options
Summary of Procedure for Configuring EISA Bus with ISA
PCI Board
Installing PC! Boards
SCSI Buses
Internal SCSI Bus
Removable-Media Bus Configurations
Internal Storageworks Shelves
SCSI Cable Routing to Internal Storageworks Shelves
Installing Storageworks Fixed Disks
RAID Subsystem Documentation
Power Supply Configurations
Power Supply Modes
Ordering Guidelines
Troubleshooting the System
Introduction
In this Chapter
Before You Begin
Determine Service Provider
Identifying Problems
Task Overview
Steps to Identifying a Problem
Steps to Resolving Problems
Determining Type of Problem
Problem Reference
Reporting Problems to Digital Services
Pre-Call Checklist
Digital Support Centers
Power Problems
Troubleshooting Power Problems
Problems Getting to Console Mode
Troubleshooting Problems Getting to Console Mode
Interpreting the Operator Control Panel Power-Up Display
Console Reported Problems
Troubleshooting Console Reported Problems
Mass Storage Problems Indicated at Power-Up
Troubleshooting Fixed-Media Problems
Troubleshooting Removable-Media Problems
EISA Bus Problems Indicated at Power-Up
Troubleshooting EISA Problems
PCI Bus Problems Indicated at Power-Up
Troubleshooting PCI Problems
Boot Problems
Troubleshooting Boot Problems
Operating System Reported Problems
Troubleshooting Operating System Reported Errors
Problems with RAID Devices
Troubleshooting RAID Problems
Glossary
Index
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AlphaServer 2100
Owner's Guide
Order Number: EK-KN450-0P.
B01
Digital Equipment Corporation
Maynard, Massachusetts
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Table of Contents
Troubleshooting
Troubleshooting the System
129
Power Problems
138
Problems Getting to Console Mode
139
Console Reported Problems
143
Mass Storage Problems Indicated at Power-Up
148
Troubleshooting Removable-Media Problems
150
Troubleshooting EISA Problems
152
PCI Bus Problems Indicated at Power-Up
153
Boot Problems
154
Operating System Reported Problems
156
Problems with RAID Devices
157
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