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Digital Equipment AlphaServer 2000 Owner's Manual

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AlphaServer 2000
Owner's Guide
Order Number: EK–400MP–OP. A01
Digital Equipment Corporation
Maynard, Massachusetts

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  • Page 1 AlphaServer 2000 Owner’s Guide Order Number: EK–400MP–OP. A01 Digital Equipment Corporation Maynard, Massachusetts...
  • Page 2 Preliminary Version, September 1994 First printing, October 1994 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
  • Page 3 Schallemissionswerte: Verläufige Werteangaben nach ISO 9296 und ISO 7779/DIN EN27779: Schalldruckpegel Schalleistungspegel , dBA (Zuschauerpositionen) Leerlauf (leicht belastet) Betrieb (voll belastet) Leerlauf (leicht belastet) Betrieb (voll belastet) Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment Vertretungen erhältlich. 1 B = 10 dBA.

  • Page 5: Table Of Contents

    Contents Preface ........... . . xiii 1 Basic Operation Before Using this Guide .
  • Page 6 Console Subsystem ....... . . 1–28 Console Terminal ........1–28 Console Mode .
  • Page 7 System Front ........2–5 Front Components .
  • Page 8 Identifying ISA and EISA Options ......3–29 Configuring EISA and ISA Options ..... . . 3–30 EISA Configuration Utility .
  • Page 9 test ..........4–19 Mass Storage Problems Indicated at Power-Up .
  • Page 10 1–19 QIC Tape Drive and QIC Tape ......1–50 Operator Control Panel ......2–1 2–2 2–2...
  • Page 11 4–1 How to Identify a Problem ......4–3 Steps to Resolving Problems ......4–2 4–4 4–3...

  • Page 13: Preface

    Information ‘‘Fast Track to Information.’’ Fast Track is an easy-to-navigate, electronic version of the information in this owner’s guide and the information in the AlphaServer 2000/2100 Firmware Reference Guide. You can install Fast Track on any personal computer or laptop computer running Microsoft Windows V3.1 or later or a Windows...
  • Page 14 You will need to become familiar with the console firmware interfaces that facilitate interaction between the hardware and the operating system. A document entitled AlphaServer 2000/2100 Firmware Reference Guide was included in your system shipment. Be sure to consult this guide as directed.
  • Page 15 Chapter 4 explains how to identify and resolve problems that may prevent the system from operating correctly. • The Glossary defines technical terms related to the AlphaServer 2000 system. The following table lists conventions used in this guide. Conventions Convention Meaning A key name enclosed in a box indicates that you press that key.
  • Page 16 This symbol indicates components that become extremely hot. This symbol indicates a potential hazard of which you should be aware. To Find More The Information Map on the following page indicates sources of Information information for various tasks related to the AlphaServer 2000 system.
  • Page 17 AlphaServer 2000 Information Map Systems and Options Digital Systems AlphaServer 2000 Digital’s and Options Catalog Information Sheet Customer EC-F3713-10 Update Installation Systems with Factory Installed Software Systems without Factory Installed Software AlphaServer 2000 Factory Installed OpenVMS AXP DEC OSF/1 Basic Installation Software Version 6.1 Upgrade...

  • Page 19: Basic Operation

    Basic Operation Before Using If you have not installed the AlphaServer 2000 system, this Guide refer to the installation document shipped with the system. Some procedures in this document require you to refer to your operating system documentation. Have your operating system documentation available for use with this guide.

  • Page 20: In This Chapter

    Basic Operation This chapter covers the following information: In This Chapter • System Features • Environmental and Power Requirements • Turning the System On • Powering Down the System • Invoking Console Mode • Network Options • Connecting to Peripherals •...

  • Page 21: System Features

    System Features System Features The AlphaServer 2000 belongs to the AlphaGeneration family of Overview symmetric multiprocessor, server systems based on the Alpha AXP architecture. Supported by the DEC OSF/1, OpenVMS, and Microsoft Windows NT operating systems, the AlphaServer systems are suitable for several computing environments, including general-purpose commercial, high-performance application and database, and PC LAN server.

  • Page 22: System Characteristics

    System Features Table 1–1 System Characteristics Characteristic Description Two-processor capability System can be configured with either one or two processors. High-performance PCI I/O PCI is the emerging industry-standard bus that subsystem supports Digital and third-party options. The current implementation of PCI on the server has a peak bandwidth of 132 MB/sec.

  • Page 23: Architecture

    System Features Architecture Figure 1–1 illustrates the server system architecture. Figure 1–1 System Architecture SCSI Operator Control Panel SCSI System Bus EISA 1 128-bit Serial Control EISA 2 EISA 3 Slot 1 Expansion I/O or MEM 1 EISA 4 Slot 2 MEM 0 Slot 3 EISA 5...

  • Page 24: Environmental And Power Requirements

    Environmental and Power Requirements Environmental and Power Requirements This section covers the following information: In This Section • System Dimensions • Environmental Specifications • Power Requirements • Power Cord Numbers • Moving the System System Figure 1–2 shows the system dimensions and the clearance area Dimensions necessary for service access.

  • Page 25: Environmental Specifications

    Environmental and Power Requirements Environmental Table 1–2 describes the environmental specifications for your Specifications system. Table 1–2 Environmental Specifications Specification Measurement Operating temperature 10-35° C (50-95° F) Relative humidity (noncondensing) 20-80% Maximum heat dissipation Single power supply 2390 Btu/hr Dual power supply 4097 Btu/hr Minimum operating clearance Front...

  • Page 26: Power Requirements

    Environmental and Power Requirements Power Depending on what you ordered, your system has either one or Requirements two power supplies. Figure 1–3 shows the power requirements for each power supply. Voltage selection is not required. This equipment automatically senses the voltage and adjusts accordingly. Warning: Plug this equipment into a properly grounded power receptacle.

  • Page 27: Power Cords

    Environmental and Power Requirements Power cords for your Digital system are country specific. Power Cords Table 1–3 lists the correct power cord order numbers for various countries. • Use the power cord BN number to identify the power cord. • The Digital Number is used by Digital service representatives.

  • Page 28: Moving The System

    Environmental and Power Requirements Moving the If you need to move your system to a new environment, be sure System you are familiar with the environmental specifications and power cord requirements. Caution Only qualified service persons should install the system. Qualified service persons need not be Digital service representatives, but they should have the technical training and experience necessary:...

  • Page 29: System Keys

    Environmental and Power Requirements The key used to lock and unlock the front door arrived with Opening the System Door your system shipment, packaged with the system installation card. The key lock on the front door of the system is shown in Figure 1–5.

  • Page 30: Turning The System On

    Turning the System On Turning the System On Turn on the system in the sequence shown below and described Overview in the following sections: 1. Check System Settings 2. Power Up the System 3. Check Power-Up Display 4. Perform Pre-Boot Tasks 5.

  • Page 31: Checking System Settings

    Turning the System On When the system is off, the DC On/Off button is off (O) and the Checking System Halt button should be in the ‘‘out’’ position (see Figure 1–6). Settings DC On/Off Halt Reset Figure 1–6 Powered-Down System Settings MA00065A Basic Operation 1–13...

  • Page 32: Powering Up The System

    Turning the System On Powering Up 1. Be sure the AC power cord for each power supply is plugged the System 2. Power up any external expansion boxes connected to your system, for example, expansion boxes that house storage devices. 3.

  • Page 33: Power Up The System

    Turning the System On Figure 1–7 Power Up the System MA00016A Basic Operation 1–15...

  • Page 34: Checking The Power-Up Displays

    Table 4–7 describes how to interpret messages on the power-up display. Note AlphaServer 2000 systems offer high-availability ‘‘CPU failover’’ functionality. On multiprocessor systems, the failover feature allows the system to power up and boot the operating system even if one CPU has failed. The message described in Table 4–7 indicates...

  • Page 35: Interpreting Operator Control Panel Power-Up Display

    Turning the System On Table 1–7 Interpreting Operator Control Panel Power-Up Display Message Meaning Displayed while the system performs diagnostic tests and TEST exercisers. The type of module under test, its slot number, and the currently executing test number, are also displayed. NO MEM INSTALLED Displayed if you power up with no memory installed.
  • Page 36 128MB 00000000 2-Way Passed 128MB 00000000 2-Way Passed Total Bad Pages 0 Testing the System Testing the Disks (read only) No EWA0 network available for testing AlphaServer 2000 Console X3.7-10272, built on Sep 8 1994 at 10:10:17 1–18 Basic Operation...
  • Page 37 There are two versions of the firmware. SRM firmware supports the DEC OSF/1 and OpenVMS operating systems. ARC firmware supports the Microsoft Windows NT operating system. Consult the AlphaServer 2000/2100 Firmware Reference Guide for detailed information on the console firmware. DEC OSF/1 or OpenVMS Console Prompt If you are going to boot DEC OSF/1 or OpenVMS, the following console prompt for the SRM firmware should be displayed:...

  • Page 38: Preboot Tasks

    Turning the System On Note If you do not see either a console prompt or the Boot menu, press several times. Return If the screen display on your terminal does not correspond to the operating system that you plan to boot, switch to the other console firmware as described below.
  • Page 39 • For information about changing these variables on a DEC OSF/1 or OpenVMS system, refer to the AlphaServer 2000 /2100 Firmware Reference Guide. • Microsoft Windows NT systems boot automatically. If you...
  • Page 40 Turning the System On Verify Your Configuration. • DEC OSF/1 or OpenVMS Use the following SRM console commands to verify your system configuration. — —Displays the buses on the system and the show config devices found on those buses. — —Displays the devices and controllers in the show device system.

  • Page 41: Booting An Operating System

    Turning the System On Booting an You can boot one of the following operating systems: Operating • DEC OSF/1 System • OpenVMS • Microsoft Windows NT The instructions in this section assume that you have already booted your operating system at least once. If you have not booted the operating system at least once, refer to Table 1–5 for possible next steps.
  • Page 42 Turning the System On Booting DEC OSF/1 or OpenVMS Software If you are booting either DEC OSF/1 or OpenVMS, the SRM console prompt should be displayed. Boot the operating P00>>> system as follows: Step Action Enter at the console prompt. boot P00>>>...

  • Page 43: Autobooting An Operating System

    3. Enter the command. init Microsoft Windows NT The Windows NT operating system autoboots by default. If your system does not autoboot, set the system to autoboot by following the instructions in the AlphaServer 2000/2100 Firmware Reference Guide. Basic Operation 1–25...

  • Page 44: Powering Down The System

    Powering Down the System Powering Down the System Before You You may not need to power down the system to recover from Begin some hangs and other problems. First try pressing the Reset button on the operator control panel. To turn off your system: Turning Off DC Power 1.

  • Page 45: Extended Power-Down (Ac Power)

    Powering Down the System Extended If an extended power-down is required, first turn off DC power Power-Down as described in the previous section. Next, unplug AC power as (AC Power) shown in in Figure 1–9: Caution If two power supplies are present, unplug the AC power cord for each power supply.

  • Page 46: Invoking Console Mode

    Because the AlphaServer 2000 supports multiple operating systems, the server has two different versions of console firmware. They are explained in detail in the AlphaServer 2000/2100 Firmware Reference Guide.

  • Page 47: Remote Access

    You can switch between the operating systems that you have Switching Between installed on the AlphaServer 2000 system by following the Operating instructions below. Become familiar with the ARC and SRM console firmware and the EISA Configuration Utility before you Systems begin.
  • Page 48 Invoking Console Mode Switching Between DEC OSF/1 and OpenVMS 1. Invoke the SRM console mode by shutting down the operating system, using the proper software shutdown procedure. 2. Follow the operating system boot procedure for either DEC OSF/1 or OpenVMS. Switching from DEC OSF/1 or OpenVMS to Microsoft Windows NT 1.

  • Page 49: Network Options

    5. Follow the operating system boot procedure for either DEC OSF/1 or OpenVMS. Network Options The AlphaServer 2000 can support a variety of network options. Overview If you plan to connect your server to a network, you need to purchase an EISA or PCI network adapter. The adapter can be connected to the appropriate bus on the server.

  • Page 50: Connecting Peripherals

    Connecting Peripherals Connecting Peripherals Connect a serial or parallel printer, modem, or console terminal Serial/Parallel Connections to your system through the serial and parallel ports at the rear of the system (Figure 1–10). For information about connecting a specific device to your system, refer to the documentation for that device.

  • Page 51: Connecting Serial And Parallel Devices

    Connecting Peripherals Figure 1–10 Connecting Serial and Parallel Devices M A 0 0 0 6 7 Serial Port (COM2) (modem that connects to auxiliary console device) Serial Port (COM1) (console terminal—VTxxx or equivalent) Parallel Port (printer port) Basic Operation 1–33...
  • Page 52 Connecting Peripherals Terminal You can connect either a VGA monitor or a Digital VT–series Connections terminal (VTxxx) or equivalent to your system as shown in Figure 1–11. For information about connecting a specific terminal to your system, refer to the documentation for that terminal.

  • Page 53: Terminal Connections

    Connecting Peripherals Figure 1–11 Terminal Connections H8571-J (9600 Baud) VTxxx MA00014A Note The optional H8571-J adapter connects a VT-series terminal or equivalent. If you did not order the adapter with your system, call 1-800-DIGITAL (U.S.A. and Canada) or your authorized Digital distributor to order the adapter.

  • Page 54: Operating Storage Devices

    Operating Storage Devices Operating Storage Devices Mass storage devices are drives that are used to store large Overview amounts of data for extended periods. For Additional This section describes how to insert and remove media into Information removable-media drives. For more information about a specific drive, refer to the documentation for that drive.

  • Page 55: Identifying Mass Storage Compartments

    Operating Storage Devices Identifying Mass storage devices are located in several compartments inside Mass Storage your system, as shown in Figure 1–12. Compartments Removable-media storage device area (holds up to two 5.25-inch half-height drives). The illustration shows a CD–ROM drive installed. Diskette drive.

  • Page 56: Operating A Cd-Rom Drive

    Operating a CD–ROM Drive Operating a CD–ROM Drive CD–ROM drives read information from removable, read-only CD–ROM Drive Description compact discs. Your system may have one of two types of CD–ROM drives: a caddyless drive or one that must be used with a disc caddy. Caution Handle a disc by its edges.

  • Page 57: Caddyless Cd-Rom Drive

    Operating a CD–ROM Drive Figure 1–13 Caddyless CD–ROM Drive M A 0 7 0 3 9 3 Basic Operation 1–39...

  • Page 58: Drive With Caddy

    Operating a CD–ROM Drive Drive with Figure 1–14 shows the components of a CD–ROM drive with a Caddy disc caddy. Headphone port Headphone volume control Disc caddy slot ID dimple Busy light Eject button Manual eject hole CD–ROM caddy Compact disc 1–40 Basic Operation...

  • Page 59: Cd-Rom Drive With Caddy

    Operating a CD–ROM Drive Figure 1–14 CD–ROM Drive with Caddy MA068593 Basic Operation 1–41...

  • Page 60: Inserting And Removing A Compact Disc

    Operating a CD–ROM Drive Inserting and Caddyless Drives Removing a Insertion: (Figure 1–15): Compact Disc 1. Press the drive Eject button ( ). The disc drawer ejects part way. 2. Using one finger, gently pull the disc drawer far enough out so that you can insert the compact disc.

  • Page 61: Inserting And Removing A Caddyless Compact Disc

    Operating a CD–ROM Drive Removal: (Figure 1–15): 1. Press the drive Eject button ( ). The disc drawer ejects part way. 2. Using one finger, gently pull the drawer out far enough so that you can remove the compact disc. 3.
  • Page 62 Operating a CD–ROM Drive Drives with Caddy Insertion: (Figure 1–16): 1. Gather both the caddy and the disc you wish to insert. 2. If there is a protective film on the center of the caddy lid, remove the film 3. Open the caddy by pressing the tabs on both sides of the caddy at the end opposite the shutter 4.

  • Page 63: Inserting And Removing A Cd-Rom Caddy

    Operating a CD–ROM Drive Figure 1–16 Inserting and Removing a CD–ROM Caddy MA068693A Basic Operation 1–45...

  • Page 64: Operating A Dat Tape Drive

    Operating a DAT Tape Drive Operating a DAT Tape Drive A DAT tape drive stores information on removable tape Description cartridges. Figure 1–17 shows the components of a DAT drive. Tape/activity light Write-protect light Tape cassette slot Tape unload button Tape cassette Write-protect switch (write-protected position) Write-protect switch (write-enabled position)

  • Page 65: Inserting And Removing A Tape: Dat

    Operating a DAT Tape Drive 3. Remove the tape from the drive. Figure 1–17 Inserting and Removing a Tape: DAT M A 0 6 8 3 9 3 A Basic Operation 1–47...

  • Page 66: Operating A Diskette Drive

    Operating a Diskette Drive Operating a Diskette Drive Diskette Drive Diskette drives read information from, or write it to, removable Description diskettes. Figure 1–18 shows a diskette and the components of a diskette drive. Eject button Busy light Write-protect switch Write-protect switch (write-protected position) Write-protect switch (write-enabled position) One diskette drive is located to the left of the removable-media...

  • Page 67: Diskette Drive And Diskette

    Operating a Diskette Drive Figure 1–18 Diskette Drive and Diskette M A 0 6 8 7 9 3 Basic Operation 1–49...

  • Page 68: Operating A Qic Drive

    Operating a QIC Drive Operating a QIC Drive QIC tape drives read information from or write it to removable QIC Drive Description tapes. Figure 1–19 shows a QIC tape drive and a compatible tape. Insert a QIC tape into a QIC tape drive as follows: Inserting a QIC Tape 1.

  • Page 69: Hardware Components

    Hardware Components This chapter covers the following information: In This Chapter • Operator Control Panel • System Front • System Rear • System Door and Cover • System Module Locations • Accessories Hardware Components 2–1...

  • Page 70: Operator Control Panel (Ocp)

    Operator Control Panel (OCP) Operator Control Panel (OCP) The operator control panel, shown in Figure 2–1, is located on the front of the system. It contains a diagnostic display and buttons that let you power, halt, and reset the system. Figure 2–1 Operator Control Panel MA00071 Power-Up...

  • Page 71: Halt Button

    Operator Control Panel (OCP) Halt Button Halt The Halt button interrupts an operating system session if you are running DEC OSF/1 or OpenVMS. The Halt light, located on the Halt button, comes on briefly during the system self-tests. Thereafter, the Halt light comes on and remains lit whenever DC power is present and the Halt button is in the ‘‘in’’...

  • Page 72: Reset Button

    Operator Control Panel (OCP) Returning to Operating System Mode: To return to operating system mode from console mode, press the Halt button to the ‘‘out’’ position and reboot the operating system. Note If you unintentionally press the Halt button, but enter few or no console commands, you may be able to resume your operating system session by entering the continue...

  • Page 73: System Front

    System Front System Front Front Front components are shown in Figure 2–2 and identified in the Components numbered callouts. Operator control panel Removable-media drive area Diskette drive StorageWorks shelf Removable-media drive access door Key lock Leveler feet Figure 2–2 System Front MA00073 Hardware Components 2–5...

  • Page 74: System Rear

    System Rear System Rear Rear Rear components are shown in Figure 2–3 and identified in the Components numbered callouts. Figure 2–3 System Rear MA00074B 2–6 Hardware Components...
  • Page 75 System Rear Mouse port Keyboard port SCSI-2 expansion port Serial port (COM2) Serial port (COM1) Parallel port SCSI ports or other bulkhead expansion Warning The bulkhead expansion contains removable ‘‘knockouts.’’ When you remove a knockout, avoid touching the sharp edge that remains until you install an option bulkhead plate or a connector.

  • Page 76: System Door And Cover

    System Door and Cover System Door and Cover To gain access to system components, remove the system door and then remove the system cover. Door Removal Remove the system door as shown in Figure 2–4. Figure 2–4 Door Removal MA00072 2–8 Hardware Components...

  • Page 77: Cover Removal

    System Door and Cover To remove the system cover, first remove the system door. Then Cover Removal remove the four screws that secure the cover and slide the cover off, as shown in Figure 2–5. Caution Do not remove the cover when the system is running. If you do, the system will power down and you may lose data.

  • Page 78: Cover Removal

    System Door and Cover Figure 2–5 Cover Removal MA00076 2–10 Hardware Components...

  • Page 79: System Module Locations

    System Module Locations System Module Locations The system has two modular card cages: Card Cages • The lower card cage holds the system backplane, which supports: — Up to two CPU modules — Up to two memory modules — An expansion I/O module, which occupies a memory slot and supports two 32-bit or 64-bit PCI options •...

  • Page 80: Accessing The Card Cages

    System Module Locations Accessing the To access the card cages, remove the system door and cover as Card Cages described previously. Caution Do not remove the cover when the system is running. If you do, the system will power down and you may lose data.

  • Page 81: System Module Locations

    System Module Locations Figure 2–6 System Module Locations M A 0 0 0 7 7 System bus slots EISA slots PCI slots Hardware Components 2–13...

  • Page 82: Accessories

    Accessories Accessories Accessories Your system shipment includes a number of accessories. The contents of the accessories box vary, depending on what you ordered. The accessories box contains some combination of the items shown in Figure 2–7 and described below. System keys. Optional MMJ serial port connector (H8571-J)—Attaches DEC423 DECconnect cables (to connect VTxxx terminal or equivalent).

  • Page 83: Accessories

    Accessories Figure 2–7 Accessories MA00010B Note Items marked with an asterisk are optional. They come in the accessories kit if you ordered them. Hardware Components 2–15...

  • Page 85: Options And Upgrades

    Options and Upgrades This chapter covers the following information: In this Chapter • Upgrade Overview • Verifying System Configuration • Supported Options • Configuring System Options — System bus — EISA bus — ISA bus — PCI bus — SCSI buses •...
  • Page 86 Upgrade Overview Upgrade Overview Planning Your Plan an upgrade by performing the following tasks: Upgrade 1. Create an accurate list of the modules and devices in your current configuration. Refer to your operating system documentation to learn how to view configuration information by using an operating system command.

  • Page 87: In This Chapter

    Upgrade Overview 4. Determine whether the upgrade will require you to add a second power supply to your system. If you add a second CPU, you must add a second power supply. Refer to the section ‘‘Power Supply Configurations ’’ in this chapter.

  • Page 88: Supported Options

    Supported Options Supported Options The AlphaServer 2000 system provides support for a number of Supported Options bus options. You can obtain a current list of supported options from several sources. The list is updated periodically as new options are added. Consult the following sections for the most convenient way for you to obtain the options list.

  • Page 89: Verifying System Configuration

    Verifying System Configuration Verifying System Configuration Before You Several SRM console commands and ARC menu options allow Begin you to examine system configuration and environment variable settings. To use these commands or menu options, invoke console mode. For information about invoking console mode, refer to ‘‘Invoking Console Mode’’...

  • Page 90: Sample Hardware Configuration Display

    Verifying System Configuration Example 3–1 shows a sample hardware configuration display. Note The hardware configuration display does not list tape drives or network devices. Example 3–1 Sample Hardware Configuration Display Wednesday, 8-31-1994 10:51:32 AM Devices detected and supported by the firmware: eisa(0)video(0)monitor(0) multi(0)key(0)keyboard(0) eisa(0)disk(0)fdisk(0)
  • Page 91 Verifying System Configuration Example 3–1 (Cont.) Sample Hardware Configuration Display Slot Device Identifier Other DEC2A01 Disk ADP0001 Network DEC4220 Network DEC3002 Network DEC4250 Display CPQ3011 Disk FLOPPY Press any key to continue... Wednesday, 8-31-1994 10:51:32 AM PCI slot information: Bus Virtual Slot Function Vendor Device Revision Device type 1000 SCSI 8086...

  • Page 92: Device Names

    Verifying System Configuration Table 3–1 explains the meaning of each device name. Table 3–1 Device Names Name Description multi(0)key(0)keyboard(0) The multi( ) devices are located on the system module. multi(0)serial(0) These devices include the keyboard port and the serial line multi(0)serial(1) ports.

  • Page 93: Viewing Arc Environment Variables

    Verifying System Configuration To view the default ARC environment variables, select the Viewing ARC Environment default environment variables item from the Setup menu. You will see a display similar to the following: Variables Example 3–2 Creating a User-Defined Environment Variable Use Arrow keys to select a variable, ESC to exit: Name: Value:...

  • Page 94: Arc Environment Variables

    Verifying System Configuration Table 3–2 explains the default ARC firmware environment Environment variables. Variables Table 3–2 ARC Firmware Environment Variables Variable Description CONSOLEIN The console input device. The default value is multi( )key( )keyboard( )console( ). CONSOLEOUT The console output device. The default value is eisa( )video( )monitor( )console( ).

  • Page 95: For More Information

    Verifying System Configuration For More For a more complete listing of the options that are recognized Information by your Microsoft Windows NT system, you may want to enter the SRM commands described in the next section. To enter SRM commands, you must switch from the ARC to the SRM console.

  • Page 96: Show Config

    Verifying System Configuration show config command displays all devices found on the show config system bus, PCI bus, and EISA bus. You can use the information in the display to identify target devices for commands such as , as well as to verify that the system sees all the boot test devices that are installed.
  • Page 97 Verifying System Configuration Synopsis: show config Examples: P00>>> show config Digital Equipment Corporation Alpha AXP (tm) Server RM Console V3.6-57 VMS PALcode X5.48-33, OSF PALcode X1.35-23 Component Status Module ID CPU 0 B2020-AA DECchip (tm) 21064-3 CPU 1 B2020-AA DECchip (tm) 21064-3...

  • Page 98: Show Device

    Verifying System Configuration show device command displays the devices and controllers in show device the system. The device name convention is shown in Figure 3–1. Figure 3–1 Device Name Convention dka0.0.0.0.0 MA043993A Driver ID Two-letter port or class driver designator DR–RAID set device DV–Diskette drive ER–Ethernet port (EISA)
  • Page 99 Verifying System Configuration Hose Number: 0 PCI_0 (32-bit PCI); 1 EISA; 2 PCI_1 Synopsis: show device [device_name] Arguments: [device_name] The device name or device abbreviation. When abbreviations or wildcards are used, all devices that match the type are displayed. Example: P00>>>...

  • Page 100: Show Memory

    Verifying System Configuration show memory command displays information for each memory show memory module in the system. Synopsis: show memory Examples: P00>>> show memory Module Size Base Addr Intlv Mode Intlv Unit Status ------ ----- --------- ---------- ---------- ------ 128MB 00000000 1-Way Passed...

  • Page 101: Set And Show

    P00>>> show bootdef_dev dka0 P00>>> show auto_action boot P00>>> set boot_osflags 0,1 P00>>> For more information about the show commands, including the environment variables that you can set, refer to the AlphaServer 2000/2100 Firmware Reference Guide. Options and Upgrades 3–17...

  • Page 102: System Bus Options

    System Bus Options System Bus Options The system bus interconnects the CPUs, memory modules, and the optional PCI expansion I/O module. It is the hardware structure through which data processed by the microprocessor is transferred throughout the system. Figure 3–2 shows the location of the system bus and system bus options.

  • Page 103: System Bus Option Locations

    System Bus Options Figure 3–2 System Bus Option Locations PCI0 PCI1 PCI2 EISA1 EISA2 EISA3 EISA4 EISA5 EISA6 EISA7 Expansion I/O MEM1 MEM0 CPU0 CPU1 M A 0 0 0 7 8 PCI Bus EISA Bus System Bus Options and Upgrades 3–19...

  • Page 104: Cpu Modules

    System Bus Options The server can support up to two CPUs in a symmetric CPU Modules multiprocessing (SMP) configuration. Figure 3–3 shows the supported system bus configurations when the system is configured with one CPU or with two CPUs • All systems must have a CPU module installed in system bus slot 2 (CPU 0).

  • Page 105: System Bus Configurations With One Cpu And Two Cpus

    System Bus Options Figure 3–3 System Bus Configurations with One CPU and Two CPUs - - - MEM1 Expansion I/O MEM0 MEM0 MEM0 CPU0 CPU0 CPU0 - - - - - - - - - - - - Expansion I/O MEM1 MEM0 MEM0...

  • Page 106: Memory Modules

    System Bus Options Memory The standard AlphaServer 2000 system comes with 64 megabtyes Modules of installed memory. It can be configured with a maximum of 640 megabytes using two memory modules: one fully populated module with 4-megabyte SIMMs (single in-line memory modules) and one fully populated module with 16-megabyte SIMMs.

  • Page 107: Memory Upgrade Paths

    System Bus Options Ordering Additional Memory Table 3–3 shows how to order additional memory. The first section of the table shows a typical upgrade path in small increments to a maximum memory of 256 megabytes, using the MS452-AA memory module and the MS452-UA add-on package. The second section shows a typical upgrade path in large increments to a maximum memory of 640 megabytes, using the MS452-AA and MS452-BA memory modules and the MS452-UA...

  • Page 108: Expansion I/O

    System Bus Options Memory Configuration Rules Observe the following rules when configuring memory on the AlphaSever 2000 system: • You cannot mix 4-megabyte SIMMs and 16-megabyte SIMMs on an individual module. • Fill your first memory module to capacity before adding memory to the second module.

  • Page 109: Eisa Bus Options

    EISA Bus Options EISA Bus Options The EISA bus (Extended Industry Standard Architecture bus) is a 32-bit, industry-standard I/O bus. EISA is a superset of the well-established 16-bit ISA bus. EISA was designed to accept newer 32-bit options while still remaining compatible with older 8-bit and 16-bit options.
  • Page 110 EISA Bus Options For information about installing a specific EISA option, refer to the documentation for that option. For information about configuring an EISA option, refer to the section ‘‘Configuring EISA and ISA Options’’ in this chapter. Warning Before installing EISA bus options, turn off all power to the system (both AC and DC).

  • Page 111: Isa Bus Options

    ISA bus and has been designed to be backward compatible with 16-bit and 8-bit architectures. Therefore, ISA modules can be used in the AlphaServer 2000 system, provided the operating system supports the device and enough system resources are available to configure the device.
  • Page 112 ISA Bus Options For information about installing a specific option, refer to the documentation for that option. For information about configuring an ISA option, refer to the section ‘‘Configuring EISA and ISA Options’’ in this chapter. Warning Before installing ISA bus options, turn off all power to the system (both AC and DC).

  • Page 113: Identifying Isa And Eisa Options

    Identifying ISA and EISA Options Identifying ISA and EISA Options By examining the contacts on the option board, you can distinguish between EISA and ISA options (see Figure 3–4): • ISA boards have one row of gold contacts. • EISA boards have two interlocking rows of gold contacts. Figure 3–4 ISA and EISA Boards EISA M A 0 0 1 1 1...

  • Page 114: Configuring Eisa And Isa Options

    Configuring EISA and ISA Options Configuring EISA and ISA Options Whenever you add, remove, or move an EISA or ISA option EISA Configuration in your system, you must run a utility called the EISA Utility Configuration Utility (ECU). Each EISA or ISA option has a corresponding configuration (CFG) file, which describes the characteristics and the system resources required for that option.
  • Page 115 Configuring EISA and ISA Options 3. Familiarize yourself with the configuration procedure for your system: • If you are configuring an EISA bus that contains only EISA options, refer to Table 3–4. • If you are configuring an EISA bus that contains both ISA and EISA options, refer to Table 3–5.
  • Page 116 Configuring EISA and ISA Options • For systems running DEC OSF/1 or OpenVMS— Start ECU as follows: a. Insert the ECU diskette for DEC OSF/1 or OpenVMS (AK-Q2CR*-CA) into the diskette drive. b. Enter the command. The message is displayed. loading ARC firmware Loading the ARC firmware takes approximately 2 minutes.
  • Page 117 Configuring EISA and ISA Options 4. After you have saved configuration information and exited from the ECU: • Systems running Microsoft Windows NT—Remove the ECU diskette from the drive and boot the operating system. • Systems running DEC OSF/1 or OpenVMS—Remove the ECU diskette from the drive.
  • Page 118 Configuring EISA Options Configuring EISA Options EISA boards are recognized and configured automatically. Table 3–4 summarizes the steps necessary to configure an EISA bus that contains no ISA options. Review the section entitled ‘‘Before You Run the ECU.’’ Then run the ECU as described in the section ‘‘Starting the ECU.’’...

  • Page 119: Summary Of Procedure For Configuring Eisa Bus (Eisa Options Only)

    Configuring EISA Options Table 3–4 Summary of Procedure for Configuring EISA Bus (EISA Options Only) Step Explanation Install EISA option. Use the instructions provided with the EISA option. Power up the system and If the ECU locates the required CFG configuration files, it run ECU.

  • Page 120: Starting The Ecu

    Configuring EISA/ISA Options Configuring EISA/ISA Options ISA boards are configured manually, whereas EISA boards are configured through the ECU software. Study Table 3–5 for a summary of steps to configure an EISA bus that contains both EISA and ISA options. Review the section entitled ‘‘Before You Run the ECU.’’...

  • Page 121: Summary Of Procedure For Configuring Eisa Bus With Isa Options

    Configuring EISA/ISA Options Table 3–5 Summary of Procedure for Configuring EISA Bus with ISA Options Step Explanation Install or move EISA Use the instructions provided with the EISA option. ISA option. Do not install boards are installed after the configuration process is ISA boards.

  • Page 122: Pci Bus Options

    I/O options, such as network interconnects (FDDI, Ethernet, Token Ring), storage interconnects (SCSI, Fast SCSI, IPI), and high-performance video applications. The AlphaServer 2000 system supports 32-bit PCI options. The PCI bus is shown in Figure 3–2. There are three slots for 32-bit PCI options.

  • Page 123: Installing Pci Boards

    PCI Bus Options Install PCI boards according to the instructions supplied with Installing PCI Boards the option. PCI boards require no additional configuration procedures; the system automatically recognizes the boards and assigns the appropriate system resources. Warning Before installing a PCI option, turn off all power to the system (both AC and DC).

  • Page 124: Scsi Buses

    The entire SCSI bus length, from terminator to terminator, must not exceed 6 meters for single-ended SCSI-2 at 5 MB/sec, or 3 meters for single-ended SCSI-2 at 10 MB/sec. For AlphaServer 2000 systems, the internal cabling for the removable media bus is 2.6 meters. 3–40 Options and Upgrades...

  • Page 125: Internal Scsi Bus

    SCSI Buses The internal SCSI bus supports the internal removable-media Internal SCSI devices and can be extended to the internal StorageWorks shelf or to an external expander. The Fast SCSI-2 adapter supports up to seven drives. One internal StorageWorks shelf is standard with the system. The StorageWorks shelf can support up to eight 3.5-inch storage devices.
  • Page 126 SCSI Buses The removable-media bus can be configured to extend into the internal StorageWorks shelf or to allow expansion from the connector on the bulkhead at the rear of the enclosure (Figure 3–6): • When the bus is configured to extend into an internal StorageWorks shelf , the bus must be terminated at the bulkhead connector using the external SCSI terminator...

  • Page 127: Removable-Media Bus Configurations

    SCSI Buses Figure 3–6 Removable-Media Bus Configurations M A 0 0 0 8 1 Internal SCSI Expansion External SCSI Expansion Internal SCSI Terminator External SCSI Expansion Cable External SCSI Terminator Options and Upgrades 3–43...

  • Page 128: Scsi Bus Node Ids

    SCSI Buses When connecting devices to a bus, keep in mind that each device SCSI Bus Node on the bus must have a unique bus node ID and that you may need to change a device’s default bus node ID in order to make it unique.

  • Page 129: Internal Storageworks Configuration

    SCSI Buses Figure 3–7 Internal StorageWorks Configuration Bus B Bus A M 0 0 0 8 2 Options and Upgrades 3–45...
  • Page 130 SCSI Buses Installing If you purchased a StorageWorks RAID Array 200 Subsystem StorageWorks with your computer (which includes the SWXCR-Ex controller), Fixed Disks you can ‘‘hot swap’’ drives, that is, you can install or replace drives without first shutting down the operating system or powering down the server hardware.

  • Page 131: Installing Hard-Disk Drives

    SCSI Buses Figure 3–8 Installing Hard-Disk Drives MA00084 Preferred The preferred cable routing for AlphaServer 2000 systems with SWXCR-Ex the SWXCR-Ex controller is shown in Figure 3–9. Cable Routing Options and Upgrades 3–47...

  • Page 132: Preferred Scsi Cable Routing With Swxcr Controller

    SCSI Buses Figure 3–9 Preferred SCSI Cable Routing with SWXCR Controller MA00083 3–48 Options and Upgrades...

  • Page 133: Raid Subsystem Documentation

    If you purchased a StorageWorks RAID Array 210 Subsystem Guidelines for Systems with for your AlphaServer 2000 system, observe the guidelines below when you add, move, or reconfigure RAID devices. The RAID SWXCR-Ex subsystem includes the SWXCR-Ex EISA backplane RAID Controller controller.

  • Page 134: Power Supply Configurations

    Power Supply Configurations Power Supply Configurations AlphaServer 2000 systems offer added reliability with redundant power options, as well as uninterruptible power supply (UPS) options. Figure 3–10 shows the system’s power supply options. Figure 3–10 Power Supply Configurations MA00085 Single—400 watts DC or less Redundant—400 watts DC or less (J3 installed on I/O...

  • Page 135: Power Supply Modes

    Power Supply Configurations The power supplies for AlphaServer 2000 systems support three Power Supply Modes different modes of operation. In addition, UPS options are available. Power supply modes of operation: 1. Single power supply—Supports systems with: — One CPU — Two memory modules —...

  • Page 136: I/O Backplane Jumpers

    Power Supply Configurations Figure 3–11 I/O Backplane Jumpers MA00088 3–52 Options and Upgrades...

  • Page 137: Power Requirements

    Power Supply Configurations Figure 3–12 Current Share Cable Connection MA00049 Power The single and redundant mode power supply configurations are Requirements available to those systems drawing the following power levels: Note Total combined power of all outputs per supply cannot exceed 400 watts.

  • Page 138: Power Ordering Guidelines

    Power Supply Configurations If you add a second CPU to your system, do one of the following: Power Ordering Guidelines • Order a second power supply (H7845-AA). • If you have a dual power supply that is configured in redundant mode, reconfigure it into full power mode. 3–54 Options and Upgrades...

  • Page 139: Troubleshooting The System

    Troubleshooting the System Introduction This chapter provides troubleshooting information. This chapter covers the following information: In This Chapter • Before You Begin • Task Overview • Determining Type of Problem • Reporting Problems to Digital Services • Power Problems • Problems Getting to Console Mode •...

  • Page 140: Before You Begin

    If you have a service agreement with Digital, you can contact your Digital service representative for assistance. Note If you are a self-maintenance customer, refer to the AlphaServer 2000/2100/2100 RM/2100 CAB Series Service Guide for more comprehensive troubleshooting information. 4–2 Troubleshooting the System...

  • Page 141: How To Identify A Problem

    Before You Begin Identifying Table 4–1 lists ways to identify problems, and indicates where Problems each method is described: Table 4–1 How to Identify a Problem Method Reference Using the troubleshooting This chapter tables Running diagnostic tests test command or show fru command as described in the ‘‘Console Reported Problems’’...

  • Page 142: Task Overview

    Task Overview Task Overview Table 4–2 describes the steps required to identify and fix system Steps to Identifying a problems. Problem Table 4–2 Steps to Resolving Problems Step Description Determine type of problem. Locate problem in troubleshooting tables. Follow suggested actions to resolve problem. If necessary, run diagnostic tests.

  • Page 143: Determining Type Of Problem

    Determining Type of Problem Determining Type of Problem Types of Determine the type of problem that your system is experiencing System from the list in Table 4–3. Problems Table 4–3 Problem Reference Problem Section System powers down Power Problems unexpectedly or does not power up.

  • Page 144: Reporting Problems To Digital Services

    Reporting Problems to Digital Services Reporting Problems to Digital Services If you are unable to locate the system problem in the previous Pre-Call Checklist sections of this chapter, or the actions suggested could not resolve the problem, contact the nearest Digital support center. Before calling to report a problem, complete these steps.

  • Page 145: Digital Support Centers

    Reporting Problems to Digital Services Table 4–4 Digital Support Centers Country Telephone Number UNITED STATES 1-800-354-9000 Colorado Springs, CO From US/Canada/Mexico 719-592-7000 Shrewsbury, MA From US/Canada/Mexico 508-841-3700 Alpharetta, GA From US/Canada/Mexico 404-343-0000 AUSTRALIA 31-2-5615252 AUSTRIA 0222-86630-555 BELGIUM 02-7297744 CANADA English 1-800-267-5251 French 1-800-267-2603...
  • Page 146 Reporting Problems to Digital Services Table 4–4 (Cont.) Digital Support Centers Country Telephone Number PHILLIPPINES 623-810-5156 PORTUGAL LISBON 01-3877051 OPORTO 02-6068805 PUERTO RICO 800-981-4764 REPUBLIC OF IRELAND 01-381216 SINGAPORE 330-6225 SPAIN MADRID 34-(9)1-5834257 BARCELONA 34-(9)3-4012222 SWEDEN 08-988835 THAILAND 66-254-8191 UNITED KINGDOM 025 6-59200 JAPAN (Tokyo) Trouble...
  • Page 147 Reporting Problems to Digital Services AlphaServer 2000 Problem Worksheet DEC service representative telephone number: Serial Number: Status of the System (check all that apply): DC power light is not on Diagnostic test error message Console program fails to boot OCP power/diagnostic display...

  • Page 148: Power Problems

    Power Problems Power Problems This section describes how to troubleshoot the system when there is no power at the system enclosure or when the power supply subsystem lights indicate power trouble. Table 4–5 Troubleshooting Power Problems Symptom Action No AC power. •...

  • Page 149: Problems Getting To Console Mode

    ‘‘serial.’’ is set to ‘‘serial,’’ the power-up screen is console routed to the COM1 serial communicaton port ( command section in the AlphaServer 2000 console /2100 Firmware Reference Guide) and cannot be viewed from the VGA monitor.

  • Page 150: Interpreting The Operator Control Panel Power-Up Display

    Table 4–7 describes how to interpret messages that may be displayed on the power-up display located on the operator control panel on the front of the system (Figure 2–1). AlphaServer 2000 systems offer high-availability ‘‘failover’’ CPU Failover functionality. If your system has more than one CPU, the failover feature allows the system to power up and boot the operating system even if only one CPU is working.
  • Page 151 Interpreting the Operator Control Panel Power-Up Display How to Determine the Status of CPU Tests If a CPU fails during power-up, the Halt button LED on the operator control panel lights for a few seconds and the power-up /diagnostic display message shows the failing CPU CPU STATUS (‘‘F’’...

  • Page 152: Interpreting Operator Control Panel Power-Up Display

    Interpreting the Operator Control Panel Power-Up Display Table 4–7 Interpreting Operator Control Panel Power-Up Display Message Meaning Displayed while the system performs diagnostic tests and TEST exercisers. The type of module under test, its slot number, and the currently executing test number, are also displayed. NO MEM INSTALLED Displayed if you power up with no memory installed.

  • Page 153: Console Reported Problems

    Console Reported Problems Console Reported Problems This section describes how to troubleshoot your system when self-tests do not complete or when error messages are displayed on your console terminal in console mode. Table 4–8 describes problems reported by the console and their solutions.
  • Page 154 Console Reported Problems Table 4–8 (Cont.) Troubleshooting Console Reported Problems Symptom Action If power-up screens or console event log indicate problems with PCI devices, or if PCI devices are missing from the display, use the show config troubleshooting flow chart (Table 4–12) to determine the problem.

  • Page 155: Show Fru

    Console Reported Problems show fru command reports module and error information for show fru the following field-replaceable units (FRUs) based on the serial control bus EEPROM data: • CPU modules • Memory modules • I/O modules For each of the above modules, the slot position, option, part, revision, and serial numbers, as well as any reported symptom- directed diagnostics (SDD) and test-directed diagnostics (TDD) event logs are displayed.
  • Page 156 Console Reported Problems Example: P00>>> show fru Events logged Slot Option Part# Hw Sw Serial# B2111-AA A1 0 ML41100003 CPU0 B2020-AA B1 9 ML43400028 MEM1 B2023-BA A1 0 AY34915430 Slot Option Hose 0, PCI DECchip 21050-AA DECchip 21040-AA DECchip 21050-AA Slot Option Hose 1, EISA...

  • Page 157: Test

    Console Reported Problems test command runs firmware diagnostics for the entire core test system. The tests are run sequentially, and the status of each subsystem test is displayed to the console terminal as the tests progress. If a particular device is not available to test, a message is displayed.
  • Page 158 Console Reported Problems P00>>> test 2:32:12 August 4, 1994 Testing the Memory Testing the DK* Disks(read only) dkb600.6.0.2.1 has no media present or is disabled via the RUN/STOP switch file open failed for dkb600.6.0.2.1 No DR* Disks available for testing Testing the MK* Tapes(read only) Testing the DV* Floppy Disks(read only) file open failed for dva0.0.0.0.1...

  • Page 159: Mass Storage Problems Indicated At Power-Up

    Change host ID using shared bus. display. show config set pk*0_host_id command described in One drive may appear seven the AlphaServer 2000 times on the configuration /2100 Firmware Reference screen display. Guide. (continued on next page) Troubleshooting the System 4–21...
  • Page 160 Mass Storage Problems Indicated at Power-Up Table 4–9 (Cont.) Troubleshooting Fixed-Media Problems Problem Symptom Corrective Action I/O backplane failure (if Problems persist after Replace storage adapter removable-media bus is eliminating the above module or I/O backplane. extended to StorageWorks problem sources. shelf) or PCI or EISA storage adapter option failure.

  • Page 161: Troubleshooting Removable-Media Problems

    Change host ID using the host IDs on a display. command described in show config pk*0_host_id shared bus. the AlphaServer 2000/2100 Firmware One drive may appear seven Reference Guide. times on the configuration screen display. Missing or Activity LEDs do not come Remove device and inspect cable loose cables.

  • Page 162: Eisa Bus Problems Indicated At Power-Up

    EISA Bus Problems Indicated at Power-Up EISA Bus Problems Indicated at Power-Up EISA bus failures at power-up are usually indicated by the following message displayed during power-up: EISA Configuration Error. Run the EISA Configuration Utility. Run the EISA Configuration Utility (ECU) if this message is displayed.

  • Page 163: Troubleshooting Eisa Problems

    EISA Bus Problems Indicated at Power-Up Table 4–11 Troubleshooting EISA Problems Step Action Confirm that the EISA module and any cabling are properly seated. Run the ECU as described in Chapter 3 to: • Confirm that the system has been configured with the most recently installed controller.

  • Page 164: Pci Bus Problems Indicated At Power-Up

    PCI Bus Problems Indicated at Power-Up PCI Bus Problems Indicated at Power-Up PCI bus failures at power-up are usually indicated by the inability of the system to see the device. Use Table 4–12 to diagnose the likely cause of the problem. Table 4–12 Troubleshooting PCI Problems Step Action...

  • Page 165: Boot Problems

    Check that the boot device environment variable correctly identifies the boot device: • DEC OSF/1 and OpenVMS: See the boot command in the AlphaServer 2000/2100 Firmware Reference Guide. • Windows NT: See the FWSEARCHPATH environment variable in the AlphaServer 2000 /2100 Firmware Reference Guide.

  • Page 166: Troubleshooting Operating System Reported Errors

    Operating System Reported Problems Operating System Reported Problems Table 4–14 describes possible operating system problems and their solutions. Table 4–14 Troubleshooting Operating System Reported Errors Symptom Action System is hung or has Examine the crash dump file. crashed. Refer to OpenVMS AXP Alpha System Dump Analyzer Utility Manual for information on how to interpret OpenVMS crash dump files.

  • Page 167: Problems With Raid Devices

    Problems with RAID Devices Problems with RAID Devices Table 4–15 provides troubleshooting hints for AlphaServer 2000 systems that have the StorageWorks RAID Array 200 Subsystem. The RAID subsystem includes the SWXCR-Ex EISA backplane RAID controller. Table 4–15 Troubleshooting RAID Problems Symptom Action Some RAID drives do not...
  • Page 169 Glossary 10BASE-T Ethernet network IEEE standard 802.3-compliant Ethernet products used for local distribution of data. These networking products characteristically use twisted-pair cable. AlphaGeneration Identifies products and services that take advantage of Digital’s Alpha AXP 64-bit computing environments. AlphaServer Digital’s new generation of server systems based on the Alpha AXP 64-bit computing architecture.
  • Page 170 BA350 storage shelf A StorageWorks modular storage shelf used for disk storage in some AlphaServer systems. BA720 enclosure The enclosure that houses the AlphaServer 2000 deskside pedestal system. BA740 enclosure The enclosure that houses the AlphaServer 2100 large pedestal system.
  • Page 171 boot Short for bootstrap. To load an operating system into memory. boot device The device from which the system bootstrap software is acquired. boot flags A flag is a system parameter set by the user. Boot flags contain information that is read and used by the bootstrap software during a system bootstrap procedure.
  • Page 172 cache memory A small, high-speed memory placed between slower main memory and the processor. A cache increases effective memory transfer rates and processor speed. It contains copies of data recently used by the processor and fetches several bytes of data from memory in anticipation that the processor will access the next sequential series of bytes.
  • Page 173 cold bootstrap A bootstrap operation following a power-up or system initialization (restart). On Alpha AXP based systems, the console loads PALcode, sizes memory, and initializes environment variables. commander In a particular bus transaction, a CPU or standard I/O that initiates the transaction. command line interface One of two modes of operation in the AlphaServer operator interface.
  • Page 174 data cache A high-speed cache memory reserved for the storage of data. Abbreviated as D-cache. DECchip 21064 processor The CMOS, single-chip processor based on the Alpha AXP architecture and used on many AlphaGeneration computers. DEC OSF/1 Version 2.0 for AXP systems A general-purpose operating system based on the Open Software Foundation OSF/1 2.0 technology.
  • Page 175 DSSI cluster A cluster system that uses the DSSI bus as the interconnect between DSSI disks and systems. DUP server Diagnostic Utility Program server. A firmware program on-board DSSI devices that allows a user to set host to a specified device in order to run internal tests or modify device parameters.
  • Page 176 Factory Installed Software (FIS) Operating system software that is loaded into a system disk during manufacturing. On site, the FIS is bootstrapped in the system. fail-safe loader (FSL) A program that allows you to power up without initiating drivers or running power-up diagnostics. From the fail-safe loader you can perform limited console functions.
  • Page 177 I/O backplane One of two backplanes on the AlphaServer 2000 system. The I/O backplane contains three PCI option slots and seven EISA option slots. It also contains a SCSI channel, diskette controller, two serial ports, and a parallel printer port.
  • Page 178 Industry Standard Architecture. An 8-bit or 16-bit industry- standard I/O bus, widely used in personal computer products. The EISA bus is a superset of the ISA bus. Local area network. A high-speed network that supports computers that are connected over limited distances. latency The amount of time it takes the system to respond to an event.
  • Page 179 memory interleaving The process of assigning consecutive physical memory addresses across multiple memory controllers. Improves total memory bandwidth by overlapping system bus command execution across multiple memory modules. menu interface One of two modes of operation in the AlphaServer operator interface.
  • Page 180 Operator control panel. open system A system that implements sufficient open specifications for interfaces, services, and supporting formats to enable applications software to: • Be ported across a wide range of systems with minimal changes • Interoperate with other applications on local and remote systems •...
  • Page 181 portability The degree to which a software application can be easily moved from one computing environment to another. porting Adapting a given body of code so that it will provide equivalent functions in a computing environment that differs from the original implementation environment.
  • Page 182 RAID Configuration Utility (RCU) A configuration utility supplied on diskette that is used to set up the disk drives and logical units on systems that have the StorageWorks RAID Array 200 Subsystem. redundant Describes duplicate or extra computing components that protect a computing system from failure.
  • Page 183 serial control bus A two-conductor serial interconnect that is independent of the system bus. This bus links the processor modules, the I/O, the memory, the power subsystem, and the operator control panel. serial ROM In the context of the CPU module, ROM read by the DECchip microprocessor after reset that contains low-level diagnostic and initialization routines.
  • Page 184 One of two backplanes on the AlphaServer 2000 system. The system backplane supports up to two CPU modules, up to two memory modules, and an expansion I/O module.
  • Page 185 thickwire One-half inch, 50-Ohm coaxial cable that interconnects the components in many IEEE standard 802.3-compliant Ethernet networks. ThinWire Ethernet cabling and technology used for local distribution of data communications. ThinWire cabling is thinner than thickwire cabling. Token Ring A network that uses tokens to pass data sequentially. Each node on the network passes the token on to the node next to it.
  • Page 186 write-enabled Indicates a device onto which data can be written. write-protected Indicates a device onto which data cannot be written. write through A cache management technique in which data from a write operation is copied to both cache and main memory. Glossary–18...
  • Page 187 Index Accessories, list of, 2–14 Caddy Adapter See CD–ROM caddy Fast SCSI-2, 3–40 CD–ROM caddy ARC firmware loading a disc into, 1–44 default environment variables, 3–10 CD–ROM drive ARC interface caddyless, components, 1–40 switching to, 1–20 components, 1–38 Architecture inserting a disc into, 1–42, 1–44 system, 1–5 operating, 1–38 Autoboot...
  • Page 188 Console commands (cont’d) Diagnostic procedures show config, 3–12 See Troubleshooting show device, 3–14 Dimensions show envar, 3–17 system, 1–6 show fru, 4–17 Disk drives show memory, 3–16 mounting, 1–36 test, 4–19 Diskette drive Console device, connecting, 1–32 location, 1–37 console environment variable, 1–14 Door, front Console mode removal, 2–8...
  • Page 189 Failover, 4–12 Mass storage Fast SCSI-2 adapter, 3–40 actions before operating devices, 1–36 Fixed-disk drives compartments, location, 1–37 installing in StorageWorks, 3–46 described, 3–40 Fixed-media problems, troubleshooting, 4–21, 4–23 storage problems, 4–21 supported devices, 1–37 FRUs Mass storage devices commands to report errors, 4–17 actions before operating, 1–36 mounting, 1–36 supported, 1–37...
  • Page 190 Operating system (cont’d) Power-up procedure, 1–14 supported, 1–3, 1–23 Power-up sequence Windows NT booting, 1–24 EISA bus failures, 4–24 Operating systems mass storage failures, 4–21 supported, 1–3 PCI failures, 4–26 switching, 1–29 Power-up/diagnostic display, 1–18, 2–2 Operator control panel Printer, connecting, 1–32 DC On/Off button, 2–2 Problems display, interpreting, 4–12...
  • Page 191 System (cont’d) moving, 1–10 System bus accessing modules on, 2–13, 3–18 SCSI bus location, 2–13, 3–18 internal, 3–40 node IDs, 3–44 System components Serial ports, 1–14 front, 2–5 Service, telephone numbers, 4–7 front, list of, 2–6 rear, 2–6 show command (SRM), 3–17 rear, list of, 2–7 show configuration command (SRM), 3–12 System Configuration Diskette, 3–30...
  • Page 192 Troubleshooting (cont’d) RAID device problems, 4–29 errors reported by operating system, reporting problems, 4–6 4–28 task overview, 4–4 for self-maintenance customers, 4–2 test command, 4–2 interpreting the operator control panel power-up display, 4–12 mass storage problems, 4–21 operating system problems, 4–28 Upgrades PCI problems, 4–26 planning, 3–2...

  • Page 193: Technical Support

    Fax: (809) 749-8377 3 Digital Plaza, 1st Street Suite 200 Metro Office Park San Juan, Puerto Rico 00920 Canada Phone: 800-267-6215 Digital Equipment of Canada Ltd. Fax: (613) 592-1946 100 Herzberg Road Kanata, Ontario, Canada K2K 2A6 Attn: DECdirect Sales International —————...
  • Page 195 Reader’s Comments AlphaServer 2000 Owner’s Guide EK–400MP–OP. A01 Your comments and suggestions help us improve the quality of our publications. Thank you for your assistance. I rate this manual’s: Excellent Good Fair Poor Accuracy (product works as manual says) Completeness (enough information)
  • Page 196 United States BUSINESS REPLY MAIL FIRST CLASS PERMIT NO. 33 MAYNARD MASS. POSTAGE WILL BE PAID BY ADDRESSEE DIGITAL EQUIPMENT CORPORATION Information Design and Consulting MRO1–3/K10 200 FOREST STREET MARLBORO, MA 01752-3011 Do Not Tear – Fold Here...

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