Error Code
Error Message
375
NDSS message over
IPGW notification -
caused by Network
side
390
Digital signal
synchronization
established
391
Data Link
established
392
Clock master card
selected
393
LAN Carrier detected •
394
IP-GW Core Data
Link established
395
IP-GW Gatekeeper
Error Cleared
396
IP-GW Run
510*
SMDR disconnect
PROBABLE CAUSE
•
Network malfunction
•
Synchronisation of digital
line established or
restored
•
Connection with PC
Phone/PC Console or
Voice Processing System
(DPT Integration)
established or restored
•
Clock master card has
been changed to the one
indicated by the sub code
IP-GW card connected to
the LAN
•
IP-GW Core Data Link
established
•
Connection to the
Gatekeeper is recovered
•
IP-GW is started from a
remote maintenance PC
•
RS-232C cable not
connected
•
Breaking of RS-232C
cable
•
Printer (terminal
equipment) malfunction
SOLUTION
•
Ignore if not frequent
•
Consult your network administrator
•
This information is logged when
synchronisation of digital line is
established, and does not indicate an
error condition that needs to be solved
•
This information is logged when
connection with PC Phone/PC
Console or Voice Processing System
(DPT Integration) is established, and
does not indicate an error condition
that needs to be solved.
However, if this is logged frequently
(with "305 Data Link failure"), check the
connection as it may not be done
properly.
•
Check if the proper card is selected as
the new clock master card
•
This information is logged when
synchronisation of LAN is established
•
This information is logged when IP-GW
Core Data Link is recovered
•
This information is logged when
connection to the Gatekeeper is
recovered
•
This information is logged when IP-GW
is started from a remote maintenance
PC
•
Check the RS-232C cable
•
Check the terminal equipment
4.1 Troubleshooting
Installation Manual
239