Panasonic KX-TDA100 Installation Manual page 238

4.1 Troubleshooting
Error Code Error Message
353 IP-PT DSP failure
355 IP-unit alive check
error
356 IP/TEL-unit
communication error
357 IP-unit FLASH
access error
358 IP-unit boot error
359 IP-unit DSP failure
(boot diagnosis)
360 IP-PT SUB-CPU
failure
361 IP-PT DHCP server
no response
362 IP-PT Rebooted
(cause DHCP
server)
370 IP-GW Rebooted by
Maintenance
Console
371 IP-GW Rebooted
372 NDSS message over
IPGW notification -
caused by IPGW Tx
resource limitation
373 NDSS message over
IPGW notification -
caused by IPGW Rx
resource limitation
374 NDSS message over
IPGW notification -
caused by shortage
of IPGW resource
238 Installation Manual
PROBABLE CAUSE
• IP-PT malfunction
• Optional service card
malfunction: IP-EXT
• Optional service card
malfunction: IP-EXT
• IP-PT malfunction
• DHCP server is not active
• Network malfunction
• DHCP server is not active
• Network malfunction
• Network configuration has
been changed
• IP-GW is rebooted from a
remote maintenance PC
• Optional service card
malfunction: IP-GW
• Optional service card
malfunction: IP-GW
SOLUTION
• The IP-PT will be rebooted
automatically if the error is temporary
• Replace the corresponding IP-PT if the
IP-PT is not rebooted
• The IP-EXT card will be rebooted
automatically if the error is temporary
• Replace the corresponding IP-EXT
card if the card is not rebooted
• Replace the corresponding optional
service card
• The IP-PT will be rebooted
automatically if the error is temporary
• Replace the corresponding IP-PT if the
IP-PT is not rebooted
• Consult your network administrator
• Consult your network administrator
• This information is logged when IP-GW
is rebooted from a remote
maintenance PC
• Check whether the software version of
the IP-GW card is correct
• Replace the corresponding optional
service card
• Ignore if not frequent
• Change the IP-GW card status to Out
of Service, and then back to In Service